User Manual
Table Of Contents
- Contents
- Chapter 1 About This Manual
- Chapter 2 Introduction
- About the NETGEAR ProSafe 802.11g Wireless Access Point WG302
- Key Features
- AutoCell-The Self-Organizing Wireless Network
- 802.11g Standards-based Wireless Networking
- Autosensing Ethernet Connections with Auto Uplink
- Compatible and Related NETGEAR Products
- System Requirements
- What’s In the Box?
- Hardware Description
- Front Panel
- Rear Panel
- Chapter 3 Basic Installation and Configuration
- Wireless Equipment Placement and Range Guidelines
- Cabling Requirements
- Default Factory Settings
- Understanding WG302 Wireless Security Options
- Installing the WG302 Wireless Access Point
- Logging in to the WG302 Using Its Default IP Address
- Basic IP Settings
- Wireless Settings
- Security Profiles
- Before You Change the SSID and WEP Settings
- Setting up and Testing Basic Wireless Connectivity
- Configuring the Radius Server Settings
- Configuring Network Authentication
- Entering WEP Data Encryption Keys
- Restricting Wireless Access by MAC Address
- Chapter 4 Management
- Remote Management
- Using the Secure Telnet Interface
- How to Use the CLI via the Console Port
- CLI Commands
- SNMP Remote Management
- Viewing the Activity Log
- Viewing General Information
- Viewing Statistics
- Viewing the Available Wireless Station List
- Upgrading the Wireless Access Point Firmware
- Configuration File Management
- Backing up and Restoring the Configuration
- Erasing the Configuration
- Using the Reset Button to Restore Factory Default Settings
- Changing the Administrator Password
- AutoCell Rogue AP Detection
- AutoCell Rogue Station Detection
- Chapter 5 Advanced Configuration
- Understanding Advanced IP Settings for Wireless Clients
- Configuring Advanced Wireless LAN Settings
- AutoCell Overview
- AutoCell Configuration Options
- Auto RF Management
- Wi-Fi Multimedia (WMM) Setup
- Hotspot Settings
- Configuring Wireless LAN Parameters
- Wireless Bridging and Repeating
- Point-to-Point Bridge Configuration
- Multi-Point Bridge Configuration
- Repeater with Wireless Client Association
- Configuring NAT
- Configuring QoS Queues
- Setting up Guest Access
- Chapter 6 Troubleshooting
- No lights are lit on the access point.
- The Wireless LAN activity light does not light up.
- The LAN light is not lit.
- I cannot access the Internet or the LAN with a wireless capable computer.
- I cannot connect to the WG302 to configure it.
- When I enter a URL or IP address I get a timeout error.
- Using the Reset Button to Restore Factory Default Settings
- Appendix B Wireless Networking Basics
- Wireless Networking Overview
- Infrastructure Mode
- Ad Hoc Mode (Peer-to-Peer Workgroup)
- Network Name: Extended Service Set Identification (ESSID)
- Authentication and WEP Data Encryption
- 802.11 Authentication
- Open System Authentication
- Shared Key Authentication
- Overview of WEP Parameters
- Key Size
- WEP Configuration Options
- Wireless Channels
- WPA and WPA2 Wireless Security
- How Does WPA Compare to WEP?
- How Does WPA Compare to WPA2 (IEEE 802.11i)?
- What are the Key Features of WPA and WPA2 Security?
- Is WPA/WPA2 Perfect?
- Product Support for WPA/WPA2
- Appendix C Command Line Reference
Troubleshooting 6-1
v0.1, December 2005
Chapter 6
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR ProSafe 802.11g
Wireless Access Point WG302. After each problem description, instructions are given to help you
diagnose and solve the problem. For the common problems listed, go to the section indicated.
• Is the WG302 on?
• Have I connected the wireless access point correctly?
Go to
“Installing the WG302 Wireless Access Point” on page 3-5.
• I cannot remember the wireless access point’s configuration password.
Go to
“Changing the Administrator Password” on page 4-12.
If you have trouble setting up your WG302, check the tips below.
No lights are lit on the access point.
It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
• Make sure the power cord is connected to the access point.
• Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
• Make sure you are using the correct NETGEAR power adapter supplied with your access
point.