Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 NETGEAR, Inc.
Technical Support Please register to obtain technical support. Please retain your proof of purchase and warranty information. To register your product, get product support or obtain product information and product documentation, go to http://www.NETGEAR.com. If you do not have access to the World Wide Web, you may register your product by filling out the registration card and mailing it to NETGEAR customer service. You will find technical support information at: http://www.NETGEAR.
Declaration of Conformity Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Antenna Statement for North America and Australia In addition to its own antenna, the WAG302 device has been approved for use with the following detachable antennas and antenna cables. Approved Antennas Antenna Gain and Approved Antenna type Cable Antenna Cable Length ANT Frequency Range NETGEAR ANT24D18 14 dBi, directional outdoor/indoor NETGEAR ACC-1031401 thru 05 30 m 2.4 GHz NETGEAR ANT2409 8.5 dBi, omnidirectional outdoor/indoor NETGEAR ACC-1031401 thru 05 10 m 2.
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Contents Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Chapter 1 About This Manual Audience, Scope, Conventions, and Formats ................................................................1-1 How to Use This Manual ................................................................................................1-2 How to Print this Manual .................................................................................................1-2 Chapter 2 Introduction Key Features ......
Data Encryption ......................................................................................................3-17 Wireless Client Security Separation .......................................................................3-18 VLAN ID .................................................................................................................3-18 Before You Change the SSID and Wireless Security Settings ...............................3-19 Configuring the RADIUS Server Settings ..................
Chapter 6 Troubleshooting No lights are lit on the access point. ...............................................................................6-1 The Wireless LAN activity light does not light up. ...........................................................6-2 The LAN light is not lit. ....................................................................................................6-2 I cannot access the Internet or the LAN with a wireless capable computer. .................
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Chapter 1 About This Manual This chapter describes the intended audience, scope, conventions, and formats of this manual. Audience, Scope, Conventions, and Formats This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided on the NETGEAR Web site. This guide uses the following typographical conventions: Table 1-1.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 This manual is written for the WAG302 Wireless Access Point according to these specifications: Table 1-2. Manual Scope Product Version NETGEAR ProSafe™ Dual Band Wireless Access Point WAG302 Manual Publication Date 24 Feb 2006 Note: Product updates are available on the NETGEAR, Inc. Web site at http://kbserver.netgear.com/products/WAG302.asp.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 — Click the PDF of This Chapter link at the top right of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window. — Your computer must have the free Adobe Acrobat reader installed in order to view and print PDF files. The Acrobat reader is available on the Adobe Web site at http://www.adobe.com. — Click the print icon in the upper left of the window.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 1-4 About This Manual vSECOND DRAFT, 24 Feb 2006
Chapter 2 Introduction This chapter introduces the NETGEAR ProSafe™ Dual Band Wireless Access Point WAG302. The WAG302 is the basic building block of a wireless LAN infrastructure. It provides connectivity between Ethernet wired networks and radio-equipped wireless notebook systems, desktop systems, print servers, and other devices. The wireless access point uses a network interface card (NIC) with an antenna to provide wireless connectivity within about a 300-foot radius.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • Multiple BSSIDs. Support for multiple BSSIDs. When one AP is connected to a wired network and a set of wireless stations, it is referred to as a Basic Service Set (BSS). The Basic Service Set Identifier (BSSID) is a 32-character unique identifier attached to the header of packets sent over a WLAN that differentiates one WLAN from another when a mobile device tries to connect to the network. • DHCP Client and Server Support.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • Access Control. The Access Control MAC address filtering feature can ensure that only trusted wireless stations can use the WAG302 to gain access to your LAN. • Security Profiles. When using multiple BSSIDs, you can configure unique security settings (encryption, MAC filtering, etc.) for each BSSID. • Simple Configuration. If the default settings are unsuitable, they are easy to change. • Hidden Mode.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Compatible and Related NETGEAR Products For a list of compatible products from other manufacturers, see the Wireless Ethernet Compatibility Alliance Web site (WECA): http://www.wi-fi.net. The following NETGEAR products work with the WAG302 Wireless Access Point: • WAG511 ProSafe 108 Mbps Dual Band PC Card • WAG311 ProSafe 108 Mbps Dual Band PCI Card • WG311T 802.11g 108 Mbps Wireless PCI Card • WG511T 802.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Hardware Description This section describes the WAG302 front and rear hardware functions. Front Panel Figure 2-1 Viewed from left to right, the WAG302 has these status LEDs: PWR, TEST, LAN,802.11a WLAN, and 802.11g WLAN. LED Description PWR Power Indicator TEST Off No power. If this LED does not come on with the power adapter and cord correctly installed, see Chapter 6, “Troubleshooting. On Power is on.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 LED Description 802.11a WLAN Wireless LAN Link Activity Indicator (5 GHz) 802.11g WLAN Off No wireless link activity. Green Blink Wireless link activity. Wireless LAN Link Activity Indicator (2.4 MHz) Off No wireless link activity. Green Blink Wireless link activity. Rear Panel 1 2 1 3 4 5 Figure 2-2 Viewed from left to right, the back of the WAG302 provides the following: 1. Left and Right Detachable Antennas.
Chapter 3 Basic Installation and Configuration This chapter describes how to set up your NETGEAR ProSafe™ Dual Band Wireless Access Point WAG302 for wireless connectivity to your LAN. This basic configuration enables computers with 802.11b or 802.11a/g wireless adapters to do such things as connect to the Internet or access printers and files on your LAN. Note: Indoors, computers can connect over 802.11a/g wireless networks at ranges of several hundred feet or more.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • A Web browser for configuration such as Microsoft Internet Explorer 6.0 or above, or Netscape Navigator 4.78 or above. • At least one computer with the TCP/IP protocol installed. • 802.11a, 802.11g, or 802.11b-compliant devices, such as the NETGEAR WG511 Wireless Adapter. The WAG302 can connect to you LAN via twisted-pair Category 5 Ethernet cable with RJ-45 connectors.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Feature Factory Default Settings Super-G Mode Disabled WEP/WPA Disabled MAC Access Control Disabled Rogue Access Point Detection Disabled Restricting connectivity based on MAC Access Control List Disabled Time Zone GMT Time Zone Adjust for Daylight Saving TIme Disabled SNMP Disabled Spanning Tree Protocol Enabled VLAN (802.1Q) Enabled DHCP Server Disabled DHCP Server IP Address Pool 192.168.0.2 -192.168.0.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • Away from large metal surfaces. Putting the antenna in a vertical position provides best side-to-side coverage. Putting the antenna in a horizontal position provides best up-and-down coverage. If you use multiple access points, it is better if adjacent access points use different radio frequency Channels to reduce interference.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 2. Configure LAN and wireless access. a. Use your Web browser to connect to the WAG302. Enter 192.168.0.230 in the address field of your browser. The WAG302 login screen appears. When prompted, enter admin for the user name, and password for the password, both in lower case letters. For more information, see “Logging in to the WAG302 Using Its Default IP Address” on page 3-8.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 b. Click the Basic Settings link in the Setup section of the main menu to view the Basic Settings menu. Figure 3-2 c. Configure the settings for your network and click Apply. See the online help or “Basic IP Settings” on page 3-9 for more information about how to configure the settings on this page. d. Click Wireless Settings for the 802.11a or 802.11b/g radio in the Setup section of the main menu to view the Wireless Settings menu.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 c. Connect an Ethernet cable from your WAG302 Wireless Access Point to a LAN port on your router, switch, or hub. Note: By default, the DHCP client on the WAG302 is disabled. If your network uses dynamic IP addresses, you must change this setting. To connect to the WAG302 after the DHCP server on your network assigns it a new IP address, enter the access point name into your Web browser.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Logging in to the WAG302 Using Its Default IP Address After you install the WAG302, log in to it to configure the basic settings and the wireless settings. The WAG302 is set, by default, with the IP address of 192.168.0.230 with DHCP disabled. Note: The computer that you use to connect to the WAG302 should be configured with an IP address that starts with 192.168.1.x and a Subnet Mask of 255.255.255.0. 1.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Basic IP Settings To configure the basic settings of your wireless access point, connect to the WAG302 and click Basic Settings in the Setup section of the WAG302 main menu. Figure 3-5 shows the Basic Settings menu. Figure 3-5 The Basic Settings default settings below work for most users and situations: • Access Point Name. This unique name is the access point NetBIOS name.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • • Country/Region. This is the region where the WAG302 can be used. It may not be legal to operate the wireless features of the wireless access point in a region other than one of those identified in this field. For products sold in the United States, the default country domain is preset and the channel is set to 11. For products sold outside the United States, you cannot change the channel unless you select a country domain.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • The Current Time, as used on the wireless access point, is displayed. Note: You must have an Internet connection to get the current time. • NTP Server. Click Enable to use a network time protocol (NTP) server to synchronize the clock in your access point, or click Disable if you do not want to use an NTP server. • Use Custom NTP Server.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 The Wireless Settings menu options are discussed below: • Turn Radio On. On by default, you can also turn off the radio to disable access through this device. This can be helpful for configuration, network tuning, or troubleshooting activities. • Wireless Network Name (SSID). The SSID is also known as the wireless network name. Enter a value of up to 32 alphanumeric characters.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • Channel/Frequency. This field sets the operating frequency to use. You should not need to change the channel unless you notice interference problems, or if you are setting up the WAG302 near another access point. The wireless channel range for the 802.11b/g radio is 1 to 11 for USA and Canada and 1 to 13 for Europe and Australia. The default is channel 11. There are 13 channels available for the 802.11a radio.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • Turn Off the Broadcast of the Wireless Network Name (SSID). If you disable broadcast of the SSID, only devices that have the correct SSID can connect. This nullifies the wireless network ‘discovery’ feature of some products such as Windows XP, but the data is still fully exposed to a determined person using specialized test equipment like wireless sniffers. • Use WEP.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 3. Select the Security Profile to configure and click Edit. The Security Profile Configuration page appears, as shown below. Selected Security Profile Figure 3-7 4. Enter the settings for the Security Profile, which are described on the following page. 5. To update the settings, click Apply.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Profile Definition The following settings are in the Profile Definition section on the Security Profile Configuration screen: • Security Profile Name. Use a name that makes it easy to recognize the profile, and to tell profiles apart. • Wireless Network Name (SSID). The SSID is also known as the wireless network name. The SSID separates network traffic from different wireless networks.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Network Authentication Types WPA2-PSK WPA2 is a later version of WPA. Only select this if all clients support WPA2. If selected, you must use AES encryption and enter the WPA passphrase (Network key). WPA-PSK and WPA2-PSK This selection allows clients to use either WPA (with TKIP) or WPA2 (with AES). If selected, you must use TKIP + AES encryption and enter the WPA passphrase (Network key).
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • Key 1, Key 2, Key 3, Key 4. If using WEP, select the key to be used as the default key. Data transmissions are always encrypted using the default key. The other keys can only be used to decrypt received data. • WPA Pre-Shared Key. If using WPA-PSK, enter the passphrase here. All wireless stations must use the same passphrase (network key). The network key must be from 8 to 63 characters in length.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Before You Change the SSID and Wireless Security Settings For a new wireless network, print or copy this form and fill in the settings. For an existing wireless network, the person who set up or is responsible for the network can provide this information. Be sure to set the Regulatory Domain correctly as the first step. Store this information in a safe place.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Configuring the RADIUS Server Settings Use the following steps to view or change the RADIUS Server Settings. 1. Connect to the WAG302. In the address field of your Web browser, enter the default LAN address of http://192.168.0.230. Log in with the user name of admin and default password of password, or log in by using the LAN address and password that you configured. 2. In the Security menu, click RADIUS Server Settings. 3.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • IP Address. The IP address of the RADIUS Server. The default is 0.0.0.0. • Port Number. Port number of the RADIUS Server. The default is 1813. • Shared Secret. This is shared between the Wireless Access Point and the RADIUS Server while authenticating the supplicant. Restricting Wireless Access by MAC Address To restrict access based on MAC addresses, use the following steps: 1. Connect to the WAG302.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 3. Select the Turn Access Control On check box. Note: When configuring the WAG302 from a wireless computer whose MAC address is not in the access control list, if you select Turn Access Control On, you will lose your wireless connection when you click Apply. You must then access the wireless access point from a wired computer or from a wireless computer which is on the access control list to make any further changes. 4.
Chapter 4 Management and Information This chapter describes how to use the management and information features of your NETGEAR ProSafe™ Dual Band Wireless Access Point WAG302. To get to these features, connect to the WAG302 as described in “Logging in to the WAG302 Using Its Default IP Address” on page 3-8. Changing the Administrator Password The default password is password. NETGEAR recommends that you change this password to a more secure password. You cannot change the administrator login name.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Remote Management To access the Remote Management screen, enter the LAN address of the WAG302 into the address field of your browser. After you log in, click Remote Management under Management on the main menu. Figure 4-2 Enter the Remote Management information. • Remote Console, Secure Shell (SSH): If set to Enable, the Wireless Access Point will only allow remote access via Secure Shell and Secure Telnet. The default is Enable.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Using the Secure Telnet Interface The WAG302 includes a secure Telnet command line interface (CLI). You can access the CLI from a secure Telnet client over the Ethernet port or over the serial console port. Note: You must use a secure Telnet client such as PuTTY. Also, when you configure the client, use the SSH1, 3DES option.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 After a successful login, the screen should show the (Access Point Name)> prompt. In this example, the prompt is NETGEAR-WAG302>. Press TAB two times (TAB + TAB) to display the CLI command help. CLI Commands The CLI commands that correspond to the Web interface are explained in Appendix B, “Command Line Reference”.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 5. Click Upload. When the upload completes, your wireless access point automatically restarts. The upgrade process typically takes about one minute. In some cases, you may need to reconfigure the wireless access point after upgrading. Configuration File Management The WAG302 Wireless Access Point settings are stored in the wireless access point in a configuration file.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 To restore your settings from a saved configuration file, enter the full path to the file on your computer or click the Browse button to locate the file. When you have located it, click the Restore button to upload the file. After completing the upload, the WAG302 reboots automatically. Erasing the Configuration You can erase the wireless access point configurations and return to the factory default settings.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Viewing General Information The information on the General screen is a summary of the WAG302 configuration settings. From the WAG302 main menu, click General to view the screen shown below. Figure 4-5 Table 4-1. General Information Fields Field Description Access Point Information Access Point Name (NetBIOS name) The name of the access point, which you can configure.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table 4-1. General Information Fields Field Description Country/Region The domain or region for which the wireless access point is licensed for use. It may not be legal to operate this wireless access point in a region other than one of those identified in this field. Firmware Version The version of the firmware currently installed.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Viewing the Activity Log To access the Activity Log, connect to the WAG302 and click Activity Log under the Information heading. Figure 4-6 You can use a SysLog server to view the Activity Log. If you have a SysLog server on your LAN, then enable SysLog. If enabled, you must enter the IP address of your SysLog server and the port number that your SysLog server uses.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Viewing the Available Wireless Station List The Available Wireless Station List contains a table of all IP devices associated with the wireless access point for the Wired Network Name (SSID). From the WAG302 main menu, under the Information heading, click Available Wireless Station List to view the list.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Viewing Statistics The Statistics screen provides LAN and WLAN statistics. From the WAG302 main menu, click Statistics under the Information heading to view the screen shown in Figure 4-8. Figure 4-8 Table 4-2 explains the fields on the Statistics page. Table 4-2. Access Point Statistics Field Description Wired Ethernet Received/Transmitted Packets The number of packets sent since the WAG302 was restarted.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table 4-2. Access Point Statistics Field Description For Each Wireless Security Profile Received/Transmitted Unicast Packets The Unicast packets sent since the WAG302 was restarted. Broadcast Packets The Broadcast packets sent since the WAG302 was restarted. Multicast Packets The Multicast packets sent since the WAG302 was restarted. Total Packets The Wireless packets sent since the WAG302 was restarted.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Rogue AP Detection The WAG302 can detect rogue APs and wireless stations and exclude them from connecting to the WAG302 Wireless Access Point. From the WAG302 main menu, click Rogue AP Detection to view this menu. • If you enable Rogue AP Detection, the AP continuously scans the wireless network and collects information about all APs heard on its channel. • You can click Rescan to discover the APs.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 To import a list of known APs, use the following steps: 1. Create a text file that contains the MAC address of each known AP, separated by a space. The following example shows a list of six known APs that an administrator might upload to the AP: 00:0c:41:d7:ee:a5 00:0f:b5:92:cd:49 00:12:17:70:85:3d 00:14:bf:ae:b1:e4 00:40:f4:f8:47:03 00:0c:41:d7:ee:b4 2.
Chapter 5 Advanced Configuration This chapter describes how to configure the advanced features of your NETGEAR ProSafe™ Dual Band Wireless Access Point WAG302. The following list describes the advanced features: • IP Settings: Use the AP as a DHCP server for wireless clients. • Hotspot Settings: Capture and redirect all HTTP (TCP, port 80) requests. • Wireless Settings: Configure advanced wireless LAN parameters and Quality of Service (QoS). • Access Point Settings: Enable wireless bridging and repeating.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 The following list provides information about how to configure DHCP settings. • Use AP as DHCP Server: Turn on this option to allow the Access Point to function as a DHCP Server for wireless clients. The Access Point will provide the pre-configured TCP/IP configurations for all wireless stations connected to this Access Point. The default setting is disable.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Configuring Hotspot Settings If you want the access point (AP) to capture and redirect all HTTP (TCP, port 80) requests, use this feature. For example, a hotel might want all wireless connections to go to its server to start a billing transaction. Figure 5-2 Enter the URL of the Web server where you want to redirect HTTP requests.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Configuring Wireless LAN Parameters Figure 5-3 shows the Wireless LAN Parameters section on the Advanced Wireless Settings screen. For most networks, the default Advanced Wireless LAN Parameter settings work well. Figure 5-3 Table 5-1 describes the Advanced Wireless Parameters. Table 5-1. Advanced Wireless LAN Parameters Field Description Enable SuperG Mode Click Enable to enable Super G Mode.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Wi-Fi Multimedia (WMM) Setup WMM is a subset of the 802.11e standard. WMM allows wireless traffic to have a range of priorities, depending on the kind of data. Time-dependent information, such as video or audio, has a higher priority than normal traffic. For WMM to function correctly, wireless clients must also support WMM. WMM Support: Select Yes or No as required on the Advanced Wireless Settings menu. The default is No.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table 5-1 describes the settings for QoS Queues. Specify the AP EDCA parameters for different types of data transmitted from the WAG302 to the wireless client. Specify the Station EDCA parameters for different types of data transmitted from the wireless client to the WAG302. Table 5-1. QoS Queues and Parameters QoS Queue Description Data 0 (Voice) High priority queue, minimum delay.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • Multi-Point Bridge. The WAG302 is the “master” for a group of bridge-mode wireless stations. Then all traffic is sent to this “master,” rather than to other access points. See “Multi-Point Bridge Configuration” on page 5-9. • Repeater with Wireless Client Association. Sends all traffic to the remote AP. See “Repeater with Wireless Client Association” on page 5-11.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Point-to-Point Bridge Configuration In Point-to-Point Bridge mode, the WAG302 communicates with another bridge-mode wireless station. In addition, you can enable client associations with this WAG302. You must enter the MAC address of the other bridge-mode wireless station in the field provided. Use wireless security to protect this communication. The figure below shows an example of Point-to-Point Bridge mode.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Multi-Point Bridge Configuration Set up a Multi-Point Bridge only if this WAG302 is the “master” for a group of bridge-mode wireless stations. Then all traffic is sent to this “master,” rather than to the other access points. In addition, you can enable client associations with this WAG302. Multi-Point Bridge mode configuration includes the following steps: • Enter the MAC addresses of the other access points in the fields provided.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • Configure WAG302 (AP 2) on LAN Segment 2 in Point-to-Point Bridge mode with the Remote MAC Address of AP 1. • Configure the WAG302 (AP 3) on LAN 3 in Point-to-Point Bridge mode with the Remote MAC Address of AP 1. 2.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Repeater with Wireless Client Association In this mode, the WAG302 Wireless Access Point sends all traffic to the remote AP. For repeater mode, you must enter the MAC address of the remote “parent” access point. You can also enter the address of the “child” access point. Note that the following restrictions apply: • You do not have the option of disabling client associations with this WAG302.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 • All APs must be on the same LAN. That is, all the APs LAN IP address must be in the same network. • If using DHCP, all WAG302 Wireless Access Points should be set to “Obtain an IP address automatically (DHCP Client)” in the IP Address Source portion of the Basic IP Settings menu. • All WAG302 Wireless Access Points use the same SSID, Channel, authentication mode, if any, and encryption in use. 3.
Chapter 6 Troubleshooting This chapter provides information about troubleshooting your NETGEAR ProSafe™ Dual Band Wireless Access Point WAG302. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the WAG302 on? Go to “Front Panel” on page 2-5. • Have I connected the wireless access point correctly? Go to “Installing the WAG302 Wireless Access Point” on page 3-4.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 The Wireless LAN activity light does not light up. The access point’s antennae are not working. • If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again. • Make sure the antennas are tightly connected to the WAG302. • Contact NETGEAR technical support if the Wireless LAN activity light remains off. The LAN light is not lit. There is a hardware connection problem.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 I cannot connect to the WAG302 to configure it. Check these items: • The WAG302 is properly installed, LAN connections are OK, and it is powered on. Check that the LAN port LED is on (amber indicating a 10 Mbps Ethernet connection or green indicating a 100 Mbps Ethernet connection) to verify that the Ethernet connection is OK. • The default configuration of the WAG302 is for a static IP address of 192.168.0.230 and a Mask of 255.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 I am unable to download files from some FTP sites. If the IP address of the WAG302 LAN interface is not on the same network as the IP addresses the DHCP server on the WAG302 assigns to wireless clients, the WAG302 performs automatic network address and port translation (NAPT). Some higher-layer protocols, such as FTP, might not work with the NAPT on the WAG302.
Appendix A Specifications This appendix provides technical specifications for the NETGEAR ProSafeô Dua l Band Wireless Access Point WAG302. Specifications for the WAG302 Parameter NETGEAR ProSafeô Du al Band Wireless Access Point WAG302 Network Management Web-based configuration and status monitoring Maximum Clients Limited by the amount of wireless network traffic generated by each node; typically 30 to 70 nodes.
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Appendix B Command Line Reference In addition to the Web-based user interface, the NETGEAR ProSafe™ Dual Band Wireless Access Point WAG302 includes a command line interface (CLI) for administering the access point. The CLI lets you view and modify status and configuration information.The CLI is particularly useful if the network connection is not functioning because you can access the CLI through a serial port. To connect to the WAG302 by using the CLI, see “Using the Secure Telnet Interface” on page 4-3.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Example 2: Type “get” TAB+TAB to see a list of keywords for the get command. NETGEAR-AP# get association basic-rate bridge-port .... traphost tx-queue wme-queue Associated station Basic rates of radios Bridge ports of bridge interfaces Destination host for SNMP traps Transmission queue parameters Transmission queue parameters for stations Example 3: Type get ssh s TAB.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table B-1. Keyboard Shortcuts Keyboard Shortcut Action on CLI Ctrl-p Up Arrow key Display previous command in history. (Ctrl-p and Ctrl-n let you cycle through a history of all executed commands like Up and Down arrow keys typically do. Up/Down arrow keys also work for this.) Ctrl-n Down Arrow key Display next command in history.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table B-2. Interface Naming Convention Interface Description brvwnx The bridge interface for Virtual Wireless Network (VWN) where “x” indicates the number of the VWN. wlan0 The wireless (radio) interface for the Internal network. wlan0vwn1 The wireless interface for Virtual Wireless Network (VWN) 1. wlan0vwn2 The wireless interface for Virtual Wireless Network (VWN) 2.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Entering CLI Commands This section describes how to use CLI commands to configure the access point and how to view system settings and information. Table B-3 shows the commands available at the blank CLI prompt. You can type TAB twice to display the list of commands. After you enter the command, press the TAB key twice to display a list of available keywords and variables. Table B-3.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Using the CLI to configure the WAG302 Wireless Access Point This section describes the commands you use to view and configure the WAG302. The CLI commands correspond to tasks you can accomplish by using the Web-based user interface (UI). In some cases, the CLI get command provides additional details not available through the Web UI.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table B-4. General Information Task Command View the Channel / Frequency get radio all channel View whether Rogue AP Detection is enabled get radio ap-detection View information about the Security Profiles get vap all detail Configuring Basic Settings The commands in Table B-5 correspond to the Basic Settings page on the Web UI. Table B-5.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table B-5.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table B-6. Wireless Settings Task Command Set the Data Rate get supported-rate wlan0 add supported-rate wlan0 remove supported-rate wlan0 Set the Output Power set radio wlan0 tx-power Configuring Security Profile Settings You can configure up to eight security profiles for each radio on the AP. Table B-7 maps the Web UI security profile for wlan0 to the profile name in the CLI. These mappings might change.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table B-8. Security Profile Settings Task Command Enable a security profile set vap vap0 radio wlan0 status up Disable a security profile set vap vap0 radio wlan0 status down Set the security profile name set vap vap0 description Set the SSID of the security profile set interface wlan0vap0 ssid Broadcast wireless network name.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table B-8.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table B-9.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Viewing and Configuring Management Settings The commands in Table B-11 correspond to the pages on the Web UI under the Management heading. This section includes commands for the following features: • Change Password • Remote Management • Upgrade Firmware • Backup and Restore • Reboot the System. Table B-11. AP Management Task Command Set a password for admin access to the AP.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Viewing and Configuring System Information The commands in Table B-11 correspond to the pages on the Web UI under the Information heading. This section includes commands for the following features: • Activity Log • Available Wireless Station List • Statistics • Rogue AP Detection Table B-12.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Configuring Advanced IP Settings The commands in Table B-13 correspond to the IP Settings page on the Web UI under the Advanced heading. Table B-13.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Advanced Wireless Settings The commands in Table B-15 correspond to the Wireless Settings page on the Web UI under the Advanced heading. For information about the configuration options in this section, see “Configuring Advanced Wireless Settings” on page 5-3. Table B-15.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 Table B-15.
Reference Manual for the ProSafe™ Dual Band Wireless Access Point WAG302 B-18 Command Line Reference vSECOND DRAFT, 24 Feb 2006