User's Manual
Table Of Contents
- Reference Manual for the 54 Mbps Wall-Plugged Router WGX102
- Contents
- Chapter 1 About This Manual
- Chapter 2 Introduction
- Chapter 3 Connecting the Router to the Internet
- Prepare to Install Your Wireless Router
- First, Connect a Wall-Plugged Ethernet Bridge XE102
- Connect the Wireless Router to the Internet
- Now, Set Up a Computer for Wireless Connectivity
- Troubleshooting Tips
- Overview of How to Access the Wireless Router
- How to Manually Configure Your Internet Connection
- Using the Smart Setup Wizard
- NETGEAR Product Registration, Support, and Documentation
- Chapter 4 Wireless Configuration
- Chapter 5 Content Filtering
- Chapter 6 Maintenance
- Chapter 7 Advanced Configuration of the Router
- Chapter 8 Troubleshooting
- Appendix A Technical Specifications
- Appendix B Network, Routing, Firewall, and Basics
- Appendix C Preparing Your Network
- What You Need To Use a Router with a Broadband Modem
- Preparing Your Computers for TCP/IP Networking
- Configuring Windows 95, 98, and Me for TCP/IP Networking
- Configuring Windows NT4, 2000 or XP for IP Networking
- Configuring the Macintosh for TCP/IP Networking
- Verifying the Readiness of Your Internet Account
- Restarting the Network
- Appendix D Wireless Networking Basics
- Glossary
- Index
Reference Manual for the 54 Mbps Wall-Plugged Router WGX102
Troubleshooting 8-7
July 2004 202-10036-01
— Check to see that the network address of your computer (the portion of the IP address
specified by the netmask) is different from the network address of the remote device.
— Check that your cable or DSL modem is connected and functioning.
— If your ISP assigned a host name to your computer, enter that host name as the Account
Name in the Basic Settings menu.
— Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by only allowing traffic from the MAC address of
your broadband modem, but some ISPs additionally restrict access to the MAC address of
a single computer connected to that modem. If this is the case, you must configure your
router to “clone” or “spoof” the MAC address from the authorized computer. Refer to
“How to Bypass the Configuration Assistant” on page 3-12.
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s administration password to password and the IP address to 192.168.0.1. You can erase the
current configuration and restore factory defaults in two ways:
• Use the Erase function of the router (see “Erasing the Configuration” on page 6-7).
• Use the Default Reset button on the rear panel of the router. Use this method for cases when
the administration password or IP address is not known.
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the Default Reset button on the rear panel of the router.
1. Press and hold the Default Reset button until the power light blinks on (about 10 seconds).
2. Release the Default Reset button and wait for the router to reboot.
If the wireless router fails to restart or the power light continues to blink or turns solid amber,
the unit may be defective. If the error persists, you might have a hardware problem and should
contact technical support.