User Manual
Table Of Contents
- RangeMax NEXT Wireless Router WNR834A Reference Manual
- Contents
- Chapter 1 About This Manual
- Chapter 2 Introduction
- Chapter 3 Connecting the Router to the Internet
- Prepare to Install Your Wireless Router
- First, Use the Smart Wizard to Configure the Wireless Router
- Now, Set Up a Computer for Wireless Connectivity
- Troubleshooting Tips
- How to Manually Configure Your Internet Connection
- Using the Smart Setup Wizard
- NETGEAR Product Registration, Support, and Documentation
- Chapter 4 Wireless Configuration
- Chapter 5 Content Filtering
- Chapter 6 Maintenance
- Chapter 7 Advanced Configuration of the Router
- Configuring Advanced Wireless Settings
- Configuring Port Triggering and Port Forwarding
- Configuring Port Forwarding to Local Servers
- Configuring the WAN Setup Options
- Using the LAN IP Setup Options
- Using a Dynamic DNS Service
- Configuring Static Routes
- Enabling Remote Management Access
- Using Universal Plug and Play (UPnP)
- Chapter 8 Troubleshooting
- Appendix A Technical Specifications
- Appendix B Related Documents
RangeMax NEXT Wireless Router WNR834A Reference Manual
8-6 Troubleshooting
v1.0, April 2006
3. Click OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
— Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN
or WAN Port Lights Not On” on page 8-2.
— Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and router.
• Wrong network configuration
— Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer or workstation.
— Verify that the IP address for your router and your workstation are correct and that the
addresses are on the same subnet.
Testing the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote
device. From the Windows run menu, type:
PING -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies like those shown in the previous section are displayed.
If you do not receive replies:
— Check that your computer has the IP address of your router listed as the default gateway. If
the IP configuration of your computer is assigned by DHCP, this information will not be
visible in your computer’s Network Control Panel. Verify that the IP address of the router
is listed as the default gateway as described in “Preparing a Computer for Network
Access” in Appendix B.
— Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote device.