User Manual
Table Of Contents
- RangeMax NEXT Wireless Router WNR834A Reference Manual
- Contents
- Chapter 1 About This Manual
- Chapter 2 Introduction
- Chapter 3 Connecting the Router to the Internet
- Prepare to Install Your Wireless Router
- First, Use the Smart Wizard to Configure the Wireless Router
- Now, Set Up a Computer for Wireless Connectivity
- Troubleshooting Tips
- How to Manually Configure Your Internet Connection
- Using the Smart Setup Wizard
- NETGEAR Product Registration, Support, and Documentation
- Chapter 4 Wireless Configuration
- Chapter 5 Content Filtering
- Chapter 6 Maintenance
- Chapter 7 Advanced Configuration of the Router
- Configuring Advanced Wireless Settings
- Configuring Port Triggering and Port Forwarding
- Configuring Port Forwarding to Local Servers
- Configuring the WAN Setup Options
- Using the LAN IP Setup Options
- Using a Dynamic DNS Service
- Configuring Static Routes
- Enabling Remote Management Access
- Using Universal Plug and Play (UPnP)
- Chapter 8 Troubleshooting
- Appendix A Technical Specifications
- Appendix B Related Documents
RangeMax NEXT Wireless Router WNR834A Reference Manual
Troubleshooting 8-5
v1.0, April 2006
Inform your ISP that you have bought a new network device, and ask them to use the router’s
MAC address.
OR
Configure your router to spoof your computer’s MAC address. This can be done in the Basic
Settings menu. For more information, see “How to Manually Configure Your Internet
Connection” on page 3-6.
If your router can obtain an IP address, but your computer is unable to load any Web pages from
the Internet:
• Your computer may not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS
servers for your use. If you entered a DNS address during the router’s configuration, reboot
your computer and verify the DNS address as described in “Preparing a Computer for
Network Access” in Appendix B. Alternatively, you may configure your computer manually
with DNS addresses, as explained in your operating system documentation.
• Your computer may not have the router configured as its TCP/IP gateway.
If your computer obtains its information from the router by DHCP, reboot the computer and
verify the gateway address as described in “Preparing a Computer for Network Access” in
Appendix B.
Troubleshooting a TCP/IP Network Using a Ping Utility
Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet
to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP
network is made very easy by using the ping utility in your computer or workstation.
Testing the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a running Windows 95 or later:
1. From the Windows toolbar, click on the Start button and select Run.
2. In the field provided, type Ping followed by the IP address of the router, as in this example:
ping 192.168.1.1