User's Manual
Table Of Contents
- FullManual1.pdf
- Router Setup Manual
- Contents
- Chapter 1 Connecting the Router to the Internet
- What’s in the Box?
- What You Need Before You Begin
- Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup
- Smart Wizard Setup
- Manual Setup
- Product Registration, Support, and Documentation
- How to Access the Router Again Later
- How to Set Up and Test Basic Wireless Connectivity
- Implement Appropriate Wireless Security
- Chapter 2 Troubleshooting
- Appendix A Technical Specifications
- Appendix B Related Documents
- Router Setup Manual
- FCC Statement.pdf
Router Setup Manual
Troubleshooting 2-7
v1.0, 2006-11
Advanced Troubleshooting Using the Ping Utility
Most computers and routers have a diagnostic utility called ping that sends an request to a target
device. The device then replies. The ping utility makes it easy to troubleshoot a network.
Testing the Path from a PC to Your Router
You can ping the router to verify that the LAN path from your computer to your router is set up
correctly.
1. From the Windows toolbar, click Start and select Run.
2. In the field provided, type Ping followed by the address of the router, as in this example:
ping www.routerlogin.net
3. Click OK.
You should see a message like this one:
Pinging www.routerlogin.net with 32 bytes of data
If the path is working, you see this message:
Reply from www.routerlogin.net: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
— Make sure the LAN port light is on. If the light is off, follow the instructions in
“LAN
or Internet Port Lights Not On”
on page 2-3.
— Check that the corresponding lights are on for your computer’s network interface card.
• Wrong network configuration
— Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.