NETGEAR Wireless-N Router WNR2000 User Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10397-01 May 2008 v1.
©2008 by NETGEAR, Inc. All rights reserved. Product Registration, Support, and Documentation Register your product at http://www.netgear.com/register. Registration is required before you can use our telephone support service. Product updates and Web support are always available at http://www.netgear.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website.
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: • EN 60950-1: 2001 Safety of information technology equipment • EN 300 328 V1.7.
Español [Spanish] Por medio de la presente [NETGEAR Inc.] declara que el [WNR2000] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Eλληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [NETGEAR Inc.] ΔΗΛΩΝΕΙ ΟΤΙ [WNR2000] ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. Français [French] Par la présente [NETGEAR Inc.
FCC Requirements for Operation in the United States Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
• This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Product and Publication Details Model Number: WNR2000 Publication Date: May 2008 Product Family: Wireless Router Product Name: Wireless-N Router Model WNR2000 Home or Business Product: Home Language: English Publication Part Number: 202-10397-01 vii v1.
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Contents About This Manual Conventions, Formats, and Scope ................................................................................... xi How to Use This Manual ..................................................................................................xii How to Print This Manual .................................................................................................xii Revision History .................................................................................................
NETGEAR Wireless-N Router WNR2000 User Manual Chapter 3 Restricting Access From Your Network Content Filtering Overview .............................................................................................3-1 Blocking Access to Internet Sites ...................................................................................3-1 Blocking Access to Internet Services .............................................................................3-3 Configuring a User-Defined Service .....................
NETGEAR Wireless-N Router WNR2000 User Manual How Port Forwarding Changes the Communication Process ..................................5-5 How Port Forwarding Differs from Port Triggering ...................................................5-6 Configuring Port Forwarding to Local Servers ................................................................5-6 Adding a Custom Service .........................................................................................
NETGEAR Wireless-N Router WNR2000 User Manual Problems with Date and Time .........................................................................................7-9 Solving Wireless Connection Problems ..........................................................................7-9 Using Your Wireless Card Setup Program ...............................................................7-9 Setting Up and Testing Basic Wireless Connectivity ..............................................
About This Manual The user manual provides information for configuring the features of the NETGEAR® Wireless-N Router Model WNR2000 beyond initial configuration settings. Initial configuration instructions can be found in the NETGEAR Wireless Router Setup Manual. You should have basic to intermediate computer and Internet skills. Conventions, Formats, and Scope The conventions, formats, and scope of this manual are described in the following paragraphs: • • Typographical conventions.
NETGEAR Wireless-N Router WNR2000 User Manual Danger: This is a safety warning. Failure to take heed of this notice might result in personal injury or death. • Scope. This manual is written for the WNR2000 router according to these specifications: Product Version Wireless-N Router Model WNR2000 Manual Publication Date May 2008 For more information about network, Internet, firewall, and VPN technologies, click the links to the NETGEAR website in Appendix B, “Related Documents.
NETGEAR Wireless-N Router WNR2000 User Manual • Printing from PDF. Your computer must have the free Adobe Acrobat Reader installed for you to view and print PDF files. The Acrobat Reader is available on the Adobe website at http://www.adobe.com. – – Printing a PDF chapter. Use the PDF of This Chapter link at the top left of any page. • Click the PDF of This Chapter link at the top left of any page in the chapter you want to print.
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Chapter 1 Configuring Basic Connectivity This chapter describes the settings for your Internet connection and your wireless local area network (LAN) connection. When you perform the initial configuration of your wireless router using the Resource CD as described in the NETGEAR Wireless Router Setup Manual, these settings are specified automatically for you.
NETGEAR Wireless-N Router WNR2000 User Manual Logging In to Your Wireless Router When the wireless router is connected to your network, you can access and configure the router using your browser. To access the Web Configuration Manager: 1. Connect to the wireless router by typing http://www.routerlogin.net or the router’s LAN IP address (the default is 192.168.1.1) in the address field of your browser, and then press Enter.
NETGEAR Wireless-N Router WNR2000 User Manual The Checking for Firmware Updates screen appears unless you previously cleared the Check for Updated Firmware Upon Log-in check box. Figure 1-2 If the router discovers a newer version of software, you are asked if you want to upgrade to the new software (see “Upgrading the Router Software” on page 6-8 for details). If no new firmware is available, the following message displays. Figure 1-3 3. In the main menu on the left, select Basic Settings under Setup.
NETGEAR Wireless-N Router WNR2000 User Manual Figure 1-4 Note: If the Check for New Version Upon Log-in check box is selected, the home page is the Router Upgrade screen. Otherwise, it is the Basic Settings screen. If the wireless router is connected to the Internet, you can select Knowledge Base or Documentation under Web Support in the main menu to view support information or the documentation for the wireless router.
NETGEAR Wireless-N Router WNR2000 User Manual Configuring Your Internet Connection Using the Smart Setup Wizard You can manually configure your Internet connection using the Basic Settings screen, or you can allow the Smart Setup Wizard to determine your Internet Service Provider (ISP) configuration. The Smart Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration.
NETGEAR Wireless-N Router WNR2000 User Manual ISP does not require login Figure 1-5 – Account Name (might also be called Host Name). The account name is provided to the ISP during a DHCP request from your router. In most cases, this setting is not required, but some ISPs require it for access to ISP services such as mail or news servers. – Domain Name. The domain name is provided by your router to computers on your LAN when the computers request DHCP settings from your router.
NETGEAR Wireless-N Router WNR2000 User Manual – Internet IP Address. Determines how your router obtains an IP address for Internet access. • If your ISP assigns an IP address dynamically (by DHCP), select Get Dynamically From ISP. • If your ISP has assigned you a permanent, fixed (static) IP address for your computer, select Use Static IP Address. Enter the IP address that your ISP assigned. Also, enter the subnet mask and the gateway IP address.
NETGEAR Wireless-N Router WNR2000 User Manual If a login is required by your ISP, the following settings appear in the Basic Settings screen: ISP does require login Figure 1-6 – Internet Service Provider. This drop-down list contains a few ISPs that need special protocols for connection.
NETGEAR Wireless-N Router WNR2000 User Manual • Other, which selects PPPoE (Point to Point Protocol over Ethernet), the protocol used by most DSL services worldwide. Figure 1-7 Note: Not all ISPs are listed here. The ones on this list have special requirements. – Login and Password. This is the user name and password provided by your ISP. This name and password are used to log in to the ISP server. – Service Name.
NETGEAR Wireless-N Router WNR2000 User Manual – Connection Mode. This drop-down list (shown in Figure 1-6 on page 1-8) selects when the router will connect to and disconnect from the Internet. The list includes: • Always On. The router logs in to the Internet immediately after booting and never disconnects. • Dial on Demand. The router logs in only when outgoing traffic is present and logs out after the idle time-out. • Manually Connect.
Chapter 2 Safeguarding Your Network The Wireless-N Router Model WNR2000 provides highly effective security features, which are covered in detail in this chapter.
NETGEAR Wireless-N Router WNR2000 User Manual WEP connections can take slightly longer to establish. Also, WEP, WPA-PSK, and WPA2-PSK encryption can consume more battery power on a notebook computer, and can cause significant performance degradation with a slow computer. Note: NETGEAR recommends that you change the administration password of your router. Default passwords are well known, and an intruder can use your administrator access to read or disable your security settings.
NETGEAR Wireless-N Router WNR2000 User Manual • Use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/ WPA2 security on both the router and the client device. If the clients in your network are WPS capable, you can use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security on both the router and the client device (see “Using Push 'N' Connect (Wi-Fi Protected Setup)” on page 2-14).
NETGEAR Wireless-N Router WNR2000 User Manual Table 2-2. Other Features That Enhance Security Security Type Description Disable the wireless router radio. If you disable the wireless router radio, wireless devices cannot communicate with the router at all. You might disable this when you are away or when other users of your network all use wired connections. For more information, see “Viewing Advanced Wireless Settings” on page 2-12. Turn off the broadcast of the wireless network name SSID.
NETGEAR Wireless-N Router WNR2000 User Manual Recording Basic Wireless Settings Setup Information Before customizing your wireless settings, print this section, and record the following information. If you are working with an existing wireless network, the person who set up or is responsible for the network can provide this information. Otherwise, you must choose the settings for your wireless network. Either way, record the settings for your wireless network in the spaces provided.
NETGEAR Wireless-N Router WNR2000 User Manual – Passphrase. ______________________________ These characters are case-sensitive. Enter a word or group of printable characters. When you use WPA-PSK, the other devices in the network will not connect unless they are also set to WPA-PSK and are configured with the correct passphrase. Similarly, when you use WPA2-PSK, the other devices in the network will not connect unless they are also set to WPA2-PSK and are configured with the correct passphrase.
NETGEAR Wireless-N Router WNR2000 User Manual Figure 2-2 The available settings in this screen are: • Name (SSID). The SSID is also known as the wireless network name. Enter a value of up to 32 alphanumeric characters. When more than one wireless network is active, different wireless network names provide a way to separate the traffic. For a wireless device to participate in a particular wireless network, it must be configured with the SSID for that network. The WNR2000 default SSID is NETGEAR.
NETGEAR Wireless-N Router WNR2000 User Manual • Channel. This field determines which operating frequency is used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless network. The wireless router uses channel bonding technology to extend the bandwidth for data transmission. For more information about the wireless channel frequencies, see the online document that you can access from “Wireless Networking Basics” in Appendix B.
NETGEAR Wireless-N Router WNR2000 User Manual Configuring WEP Wireless Security WEP Shared Key authentication and WEP data encryption can be defeated by a determined eavesdropper using publicly available tools. WEP offers the following options: • Open System. With Open System authentication and 64 or 128 bit WEP data encryption, the WNR2000 router does perform data encryption but does not perform any authentication. Anyone can join the network.
NETGEAR Wireless-N Router WNR2000 User Manual . Figure 2-3 3. Select the authentication type and encryption strength. 4. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and access points in your network. • Automatic. In the Passphrase field, enter a word or group of printable characters, and click Generate. The passphrase is case-sensitive. For example, NETGEAR is not the same as nETgear.
NETGEAR Wireless-N Router WNR2000 User Manual them. Check whether newer drivers are available from the manufacturer. Also, you might be able to use the Push 'N' Connect feature to configure this type of security if it is supported by your wireless clients. See “Using Push 'N' Connect (Wi-Fi Protected Setup)” on page 2-14. WPA–Pre-Shared Key does perform authentication. WPA-PSK uses TKIP (Temporal Key Integrity Protocol) data encryption, and WPA2-PSK uses AES (Advanced Encryption Standard) data encryption.
NETGEAR Wireless-N Router WNR2000 User Manual Figure 2-4 4. Click Apply to save your settings. Viewing Advanced Wireless Settings This section describes the wireless settings that you can view and specify in the Advanced Wireless Settings screen, which you access under Advanced in the main menu. To configure the advanced wireless security settings of your router: 1. Log in to the router as described in “Logging In to Your Wireless Router” on page 1-2. 2.
NETGEAR Wireless-N Router WNR2000 User Manual Figure 2-5 The available settings in this screen are: • Enable Wireless Router Radio. If you disable the wireless router radio, wireless devices cannot connect to the WNR2000 router. If you will not be using your wireless network for a period of time, you can clear this check box and disable all wireless connectivity. • Enable SSID Broadcast. Clear this check box to disable broadcast of the SSID, so that only devices that know the correct SSID can connect.
NETGEAR Wireless-N Router WNR2000 User Manual Using Push 'N' Connect (Wi-Fi Protected Setup) If your wireless clients support Wi-Fi Protected Setup (WPS), you can use this feature to configure the router’s network name (SSID) and security settings and, at the same time, connect a wireless client securely and easily to the router. Look for the symbol on your client device.
NETGEAR Wireless-N Router WNR2000 User Manual 2. On the wireless client, follow its specific networking instructions to enable WPS, to allow it to connect to the router. The WNR2000 router’s green these conditions occurs: button light ceases blinking and remains on when one of • The router and the client establish a wireless connection. • The 2-minute window period expires for establishing a WPS connection.
NETGEAR Wireless-N Router WNR2000 User Manual 5. In the wireless client, follow its specific networking instructions to enable WPS, to allow it to connect to the router. The WNR2000 router’s green these conditions occurs: button light ceases blinking and remains on when one of • The router and the client establish a wireless connection. • The 2-minute window period expires for establishing a WPS connection.
NETGEAR Wireless-N Router WNR2000 User Manual 5. In the Add WPS Client screen of the WNR2000 router, enter the client security PIN in the Enter Client’s PIN field. 6. Click Next. The following screen displays, and the Smart Wizard initiates the wireless connection: Figure 2-9 Configuring the WPS Settings 1. Log in to the router as described in “Logging In to Your Wireless Router” on page 1-2. 2. Select Wireless Settings under Advanced in the main menu. Figure 2-10 Safeguarding Your Network 2-17 v1.
NETGEAR Wireless-N Router WNR2000 User Manual These options are available under WPS Settings: • Router’s PIN. The PIN is displayed so that you can use it to configure the router through WPS (Wi-Fi Protected Setup). It is also displayed on the router’s label. • Disable Router’s PIN. If the router’s PIN is disabled, you cannot configure the router’s wireless settings with WPS. However, if your settings are already configured, you can still add WPS-enabled wireless clients.
NETGEAR Wireless-N Router WNR2000 User Manual Adding Additional Non-WPS-Enabled Clients If you are connecting a combination of WPS-enabled clients and clients that are not WPS enabled, you cannot use the WPS setup procedures to add clients that are not WPS enabled. You need to record and then manually enter your security settings (see “Recording Basic Wireless Settings Setup Information” on page 2-5). To connect non-WPS-enabled and WPS-enabled clients to the WNR2000 router: 1.
NETGEAR Wireless-N Router WNR2000 User Manual using the network configuration utilities of the computer. In WindowsXP, for example, typing the ipconfig/all command in an MSDOS command prompt window displays the MAC address as Physical Address. You might also find the MAC addresses in the router’s Attached Devices screen. To restrict access based on MAC addresses: 1. Select Wireless Settings under Advanced in the main menu. 2.
NETGEAR Wireless-N Router WNR2000 User Manual Figure 2-12 4. If the computer you want appears in the Available Wireless Cards list, you can select the radio button of that computer to capture its MAC address; otherwise, you can manually enter a name and the MAC address of the authorized computer. You can usually find the MAC address on the bottom of the wireless device. Tip: You can copy and paste the MAC addresses from the router’s Attached Devices screen into the MAC Address field of this screen.
NETGEAR Wireless-N Router WNR2000 User Manual Now, only devices on this list can wirelessly connect to the WNR2000 router. Warning: MAC address filtering adds an obstacle against unwanted access to your network by the general public. However, because your trusted MAC addresses appear in your wireless transmissions, an intruder can read them and impersonate them. Do not rely on MAC address filtering alone to secure your network.
NETGEAR Wireless-N Router WNR2000 User Manual 2. To change the password, first enter the old password, then enter the new password twice. 3. Click Apply. Backing Up Your Configuration The configuration settings of the WNR2000 router are stored within the router in a configuration file. You can back up (save) this file and retrieve it later. NETGEAR recommends that you save your configuration file after you complete the configuration.
NETGEAR Wireless-N Router WNR2000 User Manual • Blocking services. Block the use of certain Internet services by specific computers on your network. This feature is described in “Blocking Access to Internet Services” on page 3-3. • Scheduled blocking. Block sites and services according to a daily schedule. This feature is described in “Scheduling Blocking” on page 3-5. • Allow inbound access to your server.
Chapter 3 Restricting Access From Your Network This chapter describes how to use the content filtering and reporting features of the Wireless-N Router Model WNR2000 to protect your network. You can find these features by selecting the items under Content Filtering in the main menu of the browser interface.
NETGEAR Wireless-N Router WNR2000 User Manual Keyword application examples: • If the keyword XXX is specified, the URL www.zzzyyqq.com/xxx.html is blocked. • If the keyword .com is specified, only websites with other domain suffixes (such as .edu, .org, or .gov) can be viewed. To block access to Internet sites: 1. Select Block Sites under Content Filtering in the main menu. The Block Sites screen displays. Figure 3-1 2. Enable keyword blocking by selecting either Per Schedule or Always.
NETGEAR Wireless-N Router WNR2000 User Manual Delete a keyword or domain name by selecting it from the list and clicking Delete Keyword. 4. You can specify one trusted user, which is a computer that is exempt from blocking and logging. Specify a trusted user by entering that computer’s IP address in the Trusted IP Address fields. Since the trusted user is identified by IP address, you should configure that computer with a fixed IP address. 5. Click Apply to save all your settings in the Block Sites screen.
NETGEAR Wireless-N Router WNR2000 User Manual 2. Enable service blocking by selecting either Per Schedule or Always, and then click Apply. To block by schedule, be sure to specify a time period in the Schedule screen. For information about scheduling, see “Scheduling Blocking” on page 3-5. 3. Specify a service for blocking by clicking Add. The Block Services Setup screen displays. Figure 3-3 4. From the Service Type list, select the application or service to be allowed or blocked.
NETGEAR Wireless-N Router WNR2000 User Manual • Enter the starting port and ending port numbers. If the application uses a single port number, enter that number in both fields. • If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select Both.
NETGEAR Wireless-N Router WNR2000 User Manual 2. Configure the schedule for blocking keywords and services. a. Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes. Select Every Day to select the check boxes for all days. Click Apply. b. Time of Day to Block. Select a start and end time in 24-hour format. Select All Day for 24-hour blocking. Click Apply. Be sure to select your time zone in the E-mail screen as described in “Setting the Time” on page 3-9.
NETGEAR Wireless-N Router WNR2000 User Manual Table 3-1 describes the log entries. Table 3-1. Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded. Source IP The IP address of the initiating device for this log entry. Target address The name or IP address of the website or newsgroup visited or to which access was attempted. Action Whether the access was blocked or allowed. To refresh the log screen, click the Refresh button.
NETGEAR Wireless-N Router WNR2000 User Manual Figure 3-6 2. To receive e-mail logs and alerts from the router, select the Turn E-mail Notification On check box. a. Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com) in the Your Outgoing Mail Server field. You might be able to find this information in the configuration screen of your e-mail program. If you leave this field blank, log and alert messages will not be sent by e-mail. b.
NETGEAR Wireless-N Router WNR2000 User Manual 4. You can specify that logs are automatically sent by e-mail with these options: • Send alert immediately. Select this check box for immediate notification of attempted access to a blocked site or service. • Send Logs According to this Schedule. Specifies how often to send the logs: Hourly, Daily, Weekly, or When Full. – Day. Specifies which day of the week to send the log. Relevant when the log is sent weekly or daily. – Time.
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Chapter 4 Customizing Your Network Settings This chapter describes how to configure advanced networking features of the Wireless-N Router Model WNR2000, including LAN, WAN, and routing settings.
NETGEAR Wireless-N Router WNR2000 User Manual . Figure 4-1 Configuring a Device Name The device name is a user-friendly name for the router. This name is shown in the Network on Windows Vista and the Network Explorer on all Windows systems. The Device Name field cannot be blank. The default name is WNR3500. Configuring LAN TCP/IP Setup Parameters The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.
NETGEAR Wireless-N Router WNR2000 User Manual The LAN IP settings are: • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or router. • RIP Direction. RIP allows a router to exchange routing information with other routers.
NETGEAR Wireless-N Router WNR2000 User Manual Specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might wish to save part of the range for devices with fixed addresses.
NETGEAR Wireless-N Router WNR2000 User Manual 4. Click Apply to enter the reserved address into the table. Note: The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer or access its IP configuration and force a DHCP release and renew. To edit or delete a reserved address entry: 1. Click the button next to the reserved address you want to edit or delete. 2. Click Edit or Delete.
NETGEAR Wireless-N Router WNR2000 User Manual From the main menu of the browser interface, under Advanced, select Dynamic DNS to display the Dynamic DNS screen. Figure 4-2 To configure Dynamic DNS: 1. Register for an account with one of the Dynamic DNS service providers whose names appear in the Service Provider list. For example, for DynDNS.org, select www.dyndns.org. 2. Select the Use a Dynamic DNS Service check box. 3. Select the name of your Dynamic DNS service provider. 4.
NETGEAR Wireless-N Router WNR2000 User Manual Configuring the WAN Setup Options The WAN Setup options let you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the wireless router to respond to a ping on the WAN (Internet) port. From the main menu of the browser interface, under Advanced, click WAN Setup to view the WAN Setup screen.
NETGEAR Wireless-N Router WNR2000 User Manual them, but there are other applications that might not function well. In some cases, one local computer can run the application correctly if that computer’s IP address is entered as the default DMZ server. Warning: DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall, and is exposed to exploits from the Internet.
NETGEAR Wireless-N Router WNR2000 User Manual Configuring NAT Filtering Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT provides a secured firewall to protect the computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning. Open NAT provides a much less secured firewall, but allows almost all Internet applications to function.
NETGEAR Wireless-N Router WNR2000 User Manual • The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192.168.1.100. • A Metric value of 1 will work since the ISDN router is on the LAN. • Private is selected only as a precautionary security measure in case RIP is activated. Select Static Routes under Advanced in the main menu. The Static Routes screen displays. Figure 4-4 To add or edit a static route: 1.
NETGEAR Wireless-N Router WNR2000 User Manual 5. Type the IP address of the final destination. 6. Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. 7. Type the gateway IP address, which must be a router on the same LAN segment as the WNR2000 router. 8. Type a number between 1 and 15 as the metric value. This represents the number of routers between your network and the destination.
NETGEAR Wireless-N Router WNR2000 User Manual In the scenario shown, the following conditions must be met for both APs: • Both APs must use the same SSID, wireless channel, authentication mode (if any), and encryption mode (see information about WEP in “Configuring WEP Wireless Security” on page 2-9”). • Both APs must be on the same LAN IP subnet. That is, all the AP LAN IP addresses are in the same network.
NETGEAR Wireless-N Router WNR2000 User Manual The wireless router supports two modes of the wireless repeating function, and allows you to control wireless client association: • Wireless Base Station mode. The wireless router acts as the parent AP, bridging traffic to and from the child repeater AP, as well as handling wireless and wired local computers. To configure this mode, you must know the MAC addresses of the child repeater AP. • Wireless Repeater mode.
NETGEAR Wireless-N Router WNR2000 User Manual 2. From the main menu of the browser interface on the wireless router base unit, under Advanced, click Wireless Repeating Function to display the Wireless Repeating Function screen. Figure 4-8 3. Select the Enable Wireless Repeating Function check box and the Wireless Base Station radio button. 4. Enter the MAC address for the repeater units. 5. Click Apply to save your changes.
NETGEAR Wireless-N Router WNR2000 User Manual To configure a WNR2000 router as a repeater unit: 1. If you are using the same model of wireless router for both the base station and repeaters, you must change the LAN IP address for each repeater to a different IP address in the same subnet (see “Using the LAN IP Setup Options” on page 4-1). Note: Failing to change the LAN IP address will cause an IP address conflict in the network because the factory default LAN IP is the same for both units. 2.
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Chapter 5 Fine-Tuning Your Network This chapter describes how to modify the configuration of the Wireless-N Router Model WNR2000 to allow specific applications to access the Internet or to be accessed from the Internet, and how to make adjustments to enhance your network’s performance.
NETGEAR Wireless-N Router WNR2000 User Manual How Your Computer Accesses a Remote Computer through Your Router When a computer on your network needs to access a computer on the Internet, your computer sends your router a message containing source and destination address and process information. Before forwarding your message to the remote computer, your router must modify the source information and must create and track the communication session so that replies can be routed back to your computer.
NETGEAR Wireless-N Router WNR2000 User Manual 4. The Web server at www.example.com composes a return message with the requested Web page data. The return message contains the following address and port information: • The source address is the IP address of www.example.com. • The source port number is 80, the standard port number for a Web server process. • The destination address is the public IP address of your router. • The destination port number is 33333.
NETGEAR Wireless-N Router WNR2000 User Manual “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.” Using steps similar to the preceding example, the following sequence shows the effects of the port triggering rule you have defined: 1. You open an IRC client program, beginning a chat session on your computer. 2.
NETGEAR Wireless-N Router WNR2000 User Manual How Port Forwarding Changes the Communication Process In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic.
NETGEAR Wireless-N Router WNR2000 User Manual How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Port triggering can be used by any computer on your network, although only one computer can use it at a time. • Port forwarding is configured for a single computer on your network. • Port triggering does not need to know the computer’s IP address in advance. The IP address is captured automatically.
NETGEAR Wireless-N Router WNR2000 User Manual To configure port forwarding to a local server: 1. Select Port Forwarding/Port Triggering under Advanced in the main menu. Figure 5-1 2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see the following section, “Adding a Custom Service.” 3.
NETGEAR Wireless-N Router WNR2000 User Manual 2. Click Add Custom Service. Figure 5-2 3. In the Service Name field, enter a descriptive name. 4. In the Service Type field, select the protocol. If you are unsure, select TCP/UDP. 5. In the Starting Port field, enter the beginning port number. • If the application uses only a single port, enter the same port number in the Ending Port field. • If the application uses a range of ports, enter the ending port number of the range in the Ending Port field. 6.
NETGEAR Wireless-N Router WNR2000 User Manual To make a local Web server public: 1. Assign your Web server either a fixed IP address or a dynamic IP address using DHCP address reservation, as explained in “Using Address Reservation” on page 4-4. In this example, your router will always give your Web server an IP address of 192.168.1.33. 2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your Web server at 192.168.1.33.
NETGEAR Wireless-N Router WNR2000 User Manual To configure port triggering, you need to know which inbound ports the application needs. Also, you need to know the number of the outbound port that will trigger the opening of the inbound ports. You can usually determine this information by contacting the publisher of the application or user groups or newsgroups. To set up port triggering: 1. Select Port Forwarding/Port Triggering under Advanced in the main menu.
NETGEAR Wireless-N Router WNR2000 User Manual 4. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls the inactivity timer for the designated inbound ports. The inbound ports close when the inactivity time expires. This is required because the router cannot be sure when the application has terminated. 5. Click Add Service. Figure 5-4 6. In the Service Name field, type a descriptive service name. 7.
NETGEAR Wireless-N Router WNR2000 User Manual Using Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, to access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
NETGEAR Wireless-N Router WNR2000 User Manual • Advertisement Period. The advertisement period is how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic. Longer durations might compromise the freshness of the device status but can significantly reduce network traffic. • Advertisement Time To Live.
NETGEAR Wireless-N Router WNR2000 User Manual • • • • Choose placement carefully. For best results, place your router: – Near the center of the area in which your computers will operate. – In an elevated location such as a high shelf where the wirelessly connected computers have line-of-sight access (even if through walls). – Avoid obstacles to wireless signals.
NETGEAR Wireless-N Router WNR2000 User Manual From the main menu of the browser interface, under Advanced, select QoS Setup. The QoS Setup screen displays: Figure 5-6 Using WMM QoS for Wireless Multimedia Applications The WNR2000 router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link.
NETGEAR Wireless-N Router WNR2000 User Manual WMM QoS is enabled by default. You can disable it in the QoS Setup screen, shown in Figure 5-6 on page 5-15, by clearing the Enable WMM check box and clicking Apply.
NETGEAR Wireless-N Router WNR2000 User Manual a. If you chose to add a new entry, the screen expands as shown: Figure 5-8 b. In the QoS Policy for field, enter a descriptive name for the new application or game. c. Select the packet type, either TCP, UDP, or both (TCP/UDP), and specify the port number or range of port numbers used by the application or game. 5.
NETGEAR Wireless-N Router WNR2000 User Manual 3. From the Priority Category list, select Ethernet LAN Port. The QoS - Priority Rules screen changes: Figure 5-9 4. From the LAN port list, select the LAN port that will have a QoS policy. 5. From the Priority drop-down list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 6.
NETGEAR Wireless-N Router WNR2000 User Manual 3. From the Priority Category list, select MAC Address. The QoS - Priority Rules screen changes: Figure 5-10 4. If the device to be prioritized appears in the MAC Device List, select it. The information from the MAC Device List is used to populate the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you must complete these fields manually. 5.
NETGEAR Wireless-N Router WNR2000 User Manual 2. Select the radio button next to the QoS policy to be edited or deleted, and do one of the following: • Click Delete to remove the QoS policy. • Click Edit to edit the QoS policy. Follow the instructions in the preceding sections to change the policy settings. 3. Click Apply in the QoS Setup screen to save your changes. Changing the MTU Size The Maximum Transmission Unit (MTU) is the largest data packet a network device transmits.
NETGEAR Wireless-N Router WNR2000 User Manual If you suspect an MTU problem, a common solution is to change the MTU size to 1400. If you are willing to experiment, you can gradually reduce the MTU size from the maximum value of 1500 until the problem goes away. Table 5-1 describes common MTU sizes and applications. Table 5-1. Common MTU Sizes MTU Application 1500 The largest Ethernet packet size and the default value.
NETGEAR Wireless-N Router WNR2000 User Manual Next, consider the throughput of your network devices. Where possible, make the heaviest-traffic connections using higher-speed technologies, with no lower-speed bottlenecks in the path. Wireless-N Router Model WNR2000 Figure 5-11 Figure 5-11 shows a sample network using multiple networking technologies. In this network, the two PCs with Gigabit (1000 Mbps) Ethernet adapters have a gigabit connection through the GS605 switch to the storage server.
NETGEAR Wireless-N Router WNR2000 User Manual Overview of Home and Small Office Networking Technologies Common connection types and their speed and security considerations are: • Broadband Internet. Your Internet connection speed is determined by your modem type, such as ADSL or cable modem, as well as the connection speed of the sites to which you connect, and general Internet traffic.
NETGEAR Wireless-N Router WNR2000 User Manual • Wired Ethernet. As gigabit-speed Ethernet ports (10/100/1000 Mbps) become common on newer computers, wired Ethernet remains a good choice for speed, economy, and security. Gigabit Ethernet can extend up to 100 meters with twisted-pair wiring of Cat 5e or better. A wired connection is not susceptible to interference, and eavesdropping would require a physical connection to your network. Note: Actual data throughput will vary.
Chapter 6 Using Network Monitoring Tools This chapter describes how to use the maintenance features of your Wireless-N Router Model WNR2000. You can access these features by selecting the items under Maintenance in the main menu of the browser interface.
NETGEAR Wireless-N Router WNR2000 User Manual Figure 6-1 Table 6-1 describes the router status fields. Table 6-1. Wireless Router Status Fields Field Description Account Name The host name assigned to the router. Hardware Version The hardware version of the router. Firmware Version The version of the current software installed in the router. This will change if you upgrade your router. Internet Port These settings apply to the Internet (WAN) port of the router.
NETGEAR Wireless-N Router WNR2000 User Manual Table 6-1. Wireless Router Status Fields (continued) Field Description DHCP If set to None, the router is configured to use a fixed IP address on the WAN. If set to DHCP Client, the router is configured to obtain an IP address dynamically from the ISP. IP Subnet Mask The IP subnet mask being used by the Internet (WAN) port of the router.
NETGEAR Wireless-N Router WNR2000 User Manual 2. Click Connection Status to display the connection status. Figure 6-2 Table 6-2 describes the connection status settings. Table 6-2. Connection Status Settings Item Description IP Address The IP address that is assigned to the router. Subnet Mask The subnet mask that is assigned to the router. Default Gateway The IP address for the default gateway that the router communicates with.
NETGEAR Wireless-N Router WNR2000 User Manual 3. Click Show Statistics to display router usage statistics. Figure 6-3 Table 6-3 describes the router statistics. Table 6-3. Router Statistics Item Description System Up Time The time elapsed since the router was last restarted. Port The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the screen displays the following: Status The link status of the port.
NETGEAR Wireless-N Router WNR2000 User Manual Viewing a List of Attached Devices The Attached Devices screen contains a table of all IP devices that the router has discovered on the local network. From the main menu of the browser interface, under Maintenance, select Attached Devices to view the table. Figure 6-4 For each device, the table shows the IP address, NetBIOS host name or device name (if available), and the Ethernet MAC address. To force the router to look for attached devices, click Refresh.
NETGEAR Wireless-N Router WNR2000 User Manual From the main menu of the browser interface, under Maintenance, select Backup Settings. Figure 6-5 The following sections describe the three available options. Backing Up and Restoring the Configuration The Restore and Backup options in the Settings Backup screen let you save and retrieve a file containing your router’s configuration settings. To save your settings, click Back Up.
NETGEAR Wireless-N Router WNR2000 User Manual Erasing the Configuration Under some circumstances (for example, if you move the router to a different network or if you have forgotten the password) you might want to erase the configuration and restore the factory default settings. After an erase, the router’s username is admin, the password is password, the LAN IP address is 192.168.1.1 (or www.routerlogin.net), and the router’s DHCP server is enabled.
NETGEAR Wireless-N Router WNR2000 User Manual A screen is also provided for upgrading the router. From the main menu of the browser interface, under Maintenance, select Router Upgrade to display the Router Upgrade screen. Figure 6-7 From this screen, you can check for new software versions by clicking the Check button. If a new version is found, you can download and install it in one step.
NETGEAR Wireless-N Router WNR2000 User Manual If the router discovers a newer version of software, the message on the left displays when you log in. If no new software is available, the message on the right displays. Figure 6-8 To automatically upgrade to the new software, click Yes to allow the router to download and install the new software file from NETGEAR.
NETGEAR Wireless-N Router WNR2000 User Manual 6. Click Browse, and locate the firmware image that you downloaded to your PC (the file ends in .img or .chk). 7. Click Upload to send the firmware to the router. Warning: When uploading software to the WNR2000 router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the software. When the upload is complete, your router automatically restarts.
NETGEAR Wireless-N Router WNR2000 User Manual Note: Be sure to change the router’s default configuration password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both uppercase and lowercase), numbers, and symbols. Your password can be up to 30 characters. To configure your router for remote management: 1. Select the Turn Remote Management On check box. 2.
Chapter 7 Troubleshooting This chapter provides information about troubleshooting your Wireless-N Router Model WNR2000. After each problem description, instructions are provided to help you diagnose and solve the problem. As a first step, please review the Quick Tips. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support.
NETGEAR Wireless-N Router WNR2000 User Manual 4. Turn on the wireless router and wait 1 minute. 5. Turn on the computers. Make sure that the Ethernet cables are securely plugged in. • The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless router and the modem is plugged in securely and the modem and wireless router are turned on.
NETGEAR Wireless-N Router WNR2000 User Manual Troubleshooting Basic Functions After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power light is on. 2. After approximately 10 seconds, verify that: a. The Power light is solidly on. b. The Internet light is on. c. A numbered LAN port light is on for any local port that is connected to a computer. This indicates that a link has been established to the connected device.
NETGEAR Wireless-N Router WNR2000 User Manual If the error persists, you might have a hardware problem and should contact Technical Support at www.netgear.com/support. The Internet or Ethernet port lights are not on. If either the Ethernet port lights or the Internet light does not come on when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the modem or computer.
NETGEAR Wireless-N Router WNR2000 User Manual • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. • Try closing the browser and opening it again, or try a different browser. • Make sure that you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when entering this information.
NETGEAR Wireless-N Router WNR2000 User Manual • If your ISP requires a login, the login name or password might be set incorrectly. • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Basic Settings screen. • Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address.
NETGEAR Wireless-N Router WNR2000 User Manual Troubleshooting a Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a network is made very easy by using the ping utility in your computer or workstation. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.
NETGEAR Wireless-N Router WNR2000 User Manual – Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. 1. From the Windows toolbar, click the Start button, and then select Run. 2.
NETGEAR Wireless-N Router WNR2000 User Manual Problems with Date and Time Under Content Filtering in the main menu, select E-mail to display a screen that shows the current date and time of day. The WNR2000 router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following: • Date shown is January 1, 2000.
NETGEAR Wireless-N Router WNR2000 User Manual Use the setup program to scan for available wireless networks. Look for a network name (SSID) of NETGEAR or your custom SSID if you have changed it. If your wireless network does not appear, check these conditions: • Is your router’s wireless radio enabled? See “Viewing Advanced Wireless Settings” on page 2-12. • Is your router’s SSID broadcast enabled? See “Viewing Advanced Wireless Settings” on page 2-12.
NETGEAR Wireless-N Router WNR2000 User Manual 1. Select Wireless Settings under Setup in the main menu of the WNR2000 router. Figure 7-1 2. For the wireless network name (SSID), use the default name, or choose a suitable descriptive name. In the Name (SSID) field, you can enter a value of up to 32 alphanumeric characters. The default SSID is NETGEAR. Note: The SSID is case-sensitive; NETGEAR is not the same as nETgear.
NETGEAR Wireless-N Router WNR2000 User Manual This field determines which operating frequency is used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless router or access point. Select a channel that is not being used by any other wireless networks within several hundred feet of your router. For more information about the wireless channel frequencies, click the link to the online document “Wireless Networking Basics” in Appendix B.
NETGEAR Wireless-N Router WNR2000 User Manual 9. Make sure that the Enable Wireless Router Radio and Enable SSID Broadcast check boxes are selected. 10. Click Setup Access List. 11. Make sure that the Turn Access Control On check box is not selected. 12. Configure and test your wireless computer for wireless connectivity. Program the wireless adapter of your computer to have the same SSID and channel that you specified in the router, and disable encryption.
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Appendix A Technical Specifications Default Configuration Settings This appendix provides factory default settings and technical specifications for the Wireless-N Router Model WNR2000. Table A-1. WNR3500 Router Default Configuration Settings Feature Default Setting Router Login Router Login URL http://www.routerlogin.net or http://www.routerlogin.
NETGEAR Wireless-N Router WNR2000 User Manual Table A-1.
NETGEAR Wireless-N Router WNR2000 User Manual General Specifications Table A-2. WNR3500 Router General Specifications Feature General Network Protocol and Standards Compatibility Data and Routing Protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, and UPnP Power Adapter North America 120V, 60 Hz, input UK, Australia 240V, 50 Hz, input Europe 230V, 50 Hz, input Japan 100V, 50/60 Hz, input All regions (output) 12V DC @ 1.0A, output Physical Dimensions 8.9" x 6.8" x 1.
NETGEAR Wireless-N Router WNR2000 User Manual Restoring the Default User Name and Password You can restore the factory default configuration settings to reset the router’s user name to admin, the password to password, and the IP address to www.routerlogin.net. This procedure erases your current configuration, including your wireless security settings, and restores the factory defaults. When you log in after resetting, the Smart Wizard configuration assistant prompts you to configure these settings.
Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.
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Index A backing up, transfer time 5-24 bandwidth, optimizing 5-21 access blocking 3-1 remote 6-11 restricting by MAC address 2-19 viewing logs 3-6 base station, setting up 4-13 basic settings 2-6 basic wireless connectivity 7-10 Big Pond 1-8 access control turning off 7-13 turning on 2-21 blocking access 3-1 inbound traffic 5-1 access points 4-11 bold text xi accessing remote computer 5-2 broadband Internet 5-23 account name 1-6, 6-2 broadcast status 6-3 ActiveX 7-5 adding custom service 5-7 pr
NETGEAR Wireless-N Router WNR2000 User Manual repeater unit 4-15 user-defined services 3-4 WPA security 2-10 WPS 2-17 See also adding troubleshooting 7-6 Dynamic DNS 4-5 dynamic IP addresses 1-7 DynDNS.
NETGEAR Wireless-N Router WNR2000 User Manual H L hardware version 6-2 LAN IP setup 4-1 host name 1-6, 6-2, 6-6 LAN path, troubleshooting 7-7 HTML version, printing xii LAN port QoS for 5-17 settings 6-3 I idle time-out 1-10 inbound traffic, allowing or blocking 5-1 interface specifications A-3 interference, reducing 5-14 Internet connection default settings A-1 troubleshooting 7-5 lease, DHCP 6-4 Legacy mode 2-8 local network, default settings A-1 local servers, port forwarding to 5-6 logging in
NETGEAR Wireless-N Router WNR2000 User Manual networks, optimizing bandwidth 5-21 PPTP (Point to Point Tunneling Protocol) 1-8 Preamble mode 2-13 O primary DNS server 1-7, 1-10 obstructions, connecting through 5-23 printing manual xii online games, QoS for 5-16 prioritizing traffic 5-14 Open System authentication 2-9 protocols, compatibility A-3 optimizing performance 5-13 Push ’N’ Connect 2-14 outgoing mail server 3-8 push button configuration (WPS) 2-14 P Q passphrases 2-9, 2-10, 2-11 QoS
NETGEAR Wireless-N Router WNR2000 User Manual S T sample network, figure 5-22 TCP/IP network, troubleshooting 7-7 scheduling blocking 3-5 technical specifications A-1 secondary DNS server 1-7, 1-10 Telstra Bigpond 1-8 security options, compared 2-2 setting up 2-1 testing wireless connections 7-10 security PIN 2-16, 2-18 service name 1-9 time of day, troubleshooting 7-9 time to live, advertisement 5-13 time, setting 3-9 services, blocking 3-3 time-out idle 1-10 port triggering 5-11 setting tim
NETGEAR Wireless-N Router WNR2000 User Manual W WAN IP address, troubleshooting 7-5 WAN setup 4-7 Web Configuration Interface, troubleshooting 7-4 Web Configuration Manager 1-2 WEP encryption 2-3, 2-9 Wi-Fi Protected Setup (WPS) 2-14 wildcards, DNS and 4-6 Wireless Card Access List 2-19, 2-20 wireless card, setting up 7-9 wireless client PIN 2-16 wireless clients, adding 2-14, 2-18 wireless connection type 5-23 wireless connection, troubleshooting 7-9 Wireless Distribution System (WDS) 4-11 wireless networ
