User Manual

Table Of Contents
NETGEAR Wireless-N Access Point WN802Tv2 Reference Manual
Troubleshooting 6-1
v1.0, June 2008
Chapter 6
Troubleshooting
This chapter provides information for troubleshooting issues with your NETGEAR Wireless-N
Access Point WN802Tv2. Along with each problem description, instructions are provided to assist
you in diagnosing and solving the problem.
Following are some simple problems that could occur, their possible causes, and tips to solve
them:
No lights are lit on the access point.
The access point has no power.
Make sure the power cord is connected to the access point and plugged in to a working power
outlet or power strip.
Make sure you are using the correct NETGEAR power adapter supplied with your access
point; in this case the Switching Power Supply.
The Ethernet light is not lit.
There is a hardware connection problem.
Make sure the cable connectors are securely plugged in at the wireless access point and the
network device (hub, switch, or router).
Make sure the connected device is turned on.
The WLAN light is not lit.
The wireless access point built-in antennas are not functioning properly.
Select the “Turn Radio On” radio button setting on the Wireless Settings screen under
Wireless > Advanced. It must be turned on (selected). See
Figure 6-1