Wireless-N 300 Router Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive Santa Jose, CA 95134 USA July 2009 208-10466-01 v1.
©2008, 2009 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR and the NETGEAR logo are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance. Other brand and product names are registered trademarks or trademarks of their respective holders.
Contents Wireless-N 300 Router Setup Manual Getting to Know Your Wireless Router ................................................................................ 1 Unpacking Your New Router ............................................................................................. 1 Hardware Features ............................................................................................................ 3 Front Panel ....................................................................................
Troubleshooting PPPoE ............................................................................................ 31 Troubleshooting Internet Browsing ........................................................................... 31 Using the Ping Utility to Troubleshoot .............................................................................. 31 Testing the Path from Your Computer to Your Router ............................................... 32 Testing the Path from a Computer to the Internet .........
Getting to Know Your Wireless Router Congratulations on your purchase of a NETGEAR® high-speed wireless router, the Wireless-N 300 Router JWNR2000. Before you begin installing your router, check the package contents (see “Unpacking Your New Router” on page 1). Become familiar with the front and back panels of your router—especially the status lights—and the important information on the router label (see “Hardware Features” on page 3).
To prepare your router for installation: 1. Set up your wireless-N router by placing your router firmly on the stand (supplied with your router) as shown in Figure 1. Make sure that the NETGEAR logo is at the bottom. NETGEAR logo Figure 1 2. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the status lights on the front panel. Front Panel The router front panel, shown in Figure 2, contains status lights. (For more information on interpreting the status lights, see “Verifying Your Connection” on page 14 and “Checking Basic Router Functions” on page 27.) 1 2 3 4 5 Figure 2 You can use the status lights to verify various conditions.
Table 1. Status Light Descriptions (continued) Label Activity Description 4. WPS Solid Green Indicates a (WPS) connection to a WPS-capable device. Blinking Green WPS-capable device can associate with the router within 2 minutes. Off No WPS connection exists. Solid Green The power is on and the router is ready. Fast blink–Green A software update is in progress.
5. Restore factory settings button. Press for approximately 5 seconds to reset the router to the factory default settings. Router Label The label on the back of the wireless-N router shows the router’s MAC address, serial number, security PIN, and factory default login information. Figure 4 Positioning Your Wireless Router The wireless-N router lets you access your network from virtually anywhere within the operating range of your wireless network.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet.
• Manual Setup: If you cannot or prefer not to use the Smart Wizard EZ SETUP Installation Assistant, see “Manually Installing Your Router” on page 10. For example, if you are connecting to a Mac, are using a Linux operating system, or are technically knowledgeable, select this option. If you choose to use this option and install your router manually, for best results, install and set up your router in this order: 1.
Installing Your Router Using the Smart Wizard The Smart Wizard setup procedure should take about 3 minutes to complete. Before using the Smart Wizard, ensure that: • You are using a PC with Windows Vista, Windows 2000, or Windows XP with Service Pack 2, and with a wired Ethernet connection, not a wireless connection. • You have an Internet service connection through an Internet Service Provider (ISP). • You have the configuration information provided by your ISP.
you can always access the router’s user interface later to select a security option (see “Configuring Your Wireless Network” on page 19). To ensure optimum performance of your high-speed wireless router, the wireless adapter card for each computer in your network should support the same technology as your router. For more information, see the online User Manual. You are now connected to the Internet.
Manually Installing Your Router Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. Use the procedures in this topic if you are an advanced user, or a user of Macintosh and Linux systems. • • Internet service connection through an Internet Service Provider (ISP). The configuration information your ISP gave you.
Connecting Your Wireless-N Router Before you install your wireless-N router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer.
5. Locate the Ethernet cable that came with your NETGEAR product. Securely insert one end of the Ethernet cable into your modem (C) and the other end into the Internet port of the wirelessN router (D). (The cable and the Internet port label are color coded.) C D Figure 7 6. Locate the cable (A) that is still attached to your computer (see step 4). Securely insert that cable into a port on the router, such as port 1 (E), as shown in Figure 8. E A Figure 8 7.
8. Review that your network is now set up (as shown in Figure 9); you are ready to start your network. Figure 9 9. Start your network in the correct sequence, as described below. Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet. To start your network: 1. Plug in and turn on the cable or DSL modem. Wait 2 minutes. 2.
F Figure 10 3. Turn on your computer. It will take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet, do not run that software. You might need to go to the Internet Explorer Tools menu, Internet Options, Connections tab and select “Never dial a connection.
Power/Test. The power light should turn solid green. If it does not, see “Checking Basic Router Functions” on page 27. WPS. The WPS light will not be lit unless you press the WPS button to enable WPS security. See “Using WPS to Configure Your Wireless Network” on page 21. Internet (WAN). The Internet port light should be lit. If it is not, make sure the Ethernet cable is securely attached to the wireless-N router Internet port and the modem, and that the modem is powered on. Wireless.
A login window similar to the one shown in Figure 12 will display. Figure 12 2. When prompted, enter admin for the router user name and password for the router password, both in lowercase letters. (For security reasons, the router has its own user name and password.) The router user name and password are not the same as any user name or password you might use to log in to your Internet connection. The Firmware Upgrade Assistant screen will display. 3. Click Yes to check for new firmware (recommended).
5. From the menu options in the left navigation pane, click Setup Wizard. The Setup Wizard screen will display. Figure 13 6. Select one of the following options: • Select Yes to allow the Setup Wizard to detect your Internet connection. When prompted, click Next. The wizard will assist you with configuring your wireless router to access the Internet. If you cannot connect to the wireless router, check the Internet Protocol (TCP/IP) properties in the Network Connections section of your Control Panel.
If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page 26. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support.
Configuring Your Wireless Network This section describes additional configuration and testing for your network, after you have performed basic installation of the Wireless-N 300 Router. For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security. Indoors, computers can connect over wireless networks at a range of several hundred feet.
• The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. To set up basic wireless connectivity: 1. Log in to the wireless-N router as described in “To access the router:” on page 15. 2.
To access the Internet from any computer connected to your wireless-N router, launch a browser such as Microsoft® Internet Explorer or Netscape® Navigator. You should see the wireless-N router’s Internet LED blink, indicating communication to the ISP.
2. On the router main menu, select Add a WPS Client. The Add WPS Client wizard screen displays. Click Next. Figure 14 3. Select the method for adding the WPS client. A WPS client can be added using the push- button method or the PIN method. • Using the Push-Button. This is the preferred method. – Select the Push-Button radio box and either press the WPS push-button on the router or click the soft WPS push-button on the screen (as shown below).
– Then, enter this PIN in the Enter Client’s PIN field provided on the router and click Next. You have 4 minutes to enable WPS on the router using this method. Figure 16 Using either method, the client wireless device will attempt to detect the WPS signal from the router and establish a wireless connection in the time allotted. • • If no connection is detected: – WPS did not establish a secure connection with a wireless device.
To access the Internet from any computer connected to your wireless-N router, launch a browser such as Microsoft® Internet Explorer or Netscape® Navigator. You should see the wireless-N router’s Internet LED blink, indicating communication to the ISP. If you are planning a mixed network of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and only use WPS for adding the WPS capable devices.
Internet to connect, log in, or disconnect. These functions are performed automatically by the wireless-N router as needed. To access the Internet from any computer connected to your wireless-N router, launch a browser such as Microsoft Internet Explorer or Netscape Navigator. You should see the wireless-N router’s Internet LED blink, indicating communication to the ISP. The browser should begin to display a Web page.
Troubleshooting If you have difficulties accessing the Internet, use the Basic Setup Checklist to make sure that you have connected and set up your router correctly. If your basic setup is correct, then look for your problem in one of the subsequent sections. For more information, refer to the online User Manual. A link to this document is included on the Resource CD, and is also available from the router interface, after the router is installed. Click Documentation on the main menu.
• – LAN connected computers must be configured to obtain an IP address automatically using DHCP. For more information, see the links in “Related Documents” on page 37. – Some cable modem services require you to use the MAC address of the computer registered on the account. If so, in the Router MAC Address section of the Basic Settings menu, select “Use this Computer’s MAC Address.” Click Apply to save your settings. Restart the network in the correct sequence.
If the error persists, you have a hardware problem and should contact technical support. • Power Light Blinks Green Slowly and Continuously (Case 1). The router firmware is corrupted or system initialization has failed. To restore your firmware: a. Make sure your PC is connected to your router and the router is powered on. b. Download the firmware from the NETGEAR support page. c. Follow the instructions to restore your firmware. d.
• Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that the Caps Lock is off when entering this information. • Make sure your computer’s IP address is on the same subnet as the router. If your are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254.
• Wireless-N Router Internet Light is Green or Blinking Green. If your Internet light is green or blinking green, then you have a good Internet connection and your wiring is correct. • Wireless-N Router Internet Light Off. If the Internet light is off, verify that the Ethernet cable is securely connected between the cable or DSL modem, and that both the modem and wireless-N router are turned on.
Troubleshooting PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Log in to the wireless-N router. 2. Select Router Status under Maintenance on the main menu. 3. Click Connection Status. If all of the steps indicate “OK,” then your PPPoE connection is up and working. If any of the steps indicate “Failed,” you can attempt to reconnect by clicking Connect. The wireless-N router will continue to attempt to connect indefinitely.
Testing the Path from Your Computer to Your Router You can ping the wireless-N router to verify that the LAN path from your computer to your router is set up correctly. To ping the wireless router from a Windows PC: 1. From the Windows task bar, click Start and select Run. 2. In the field provided, type ping followed by the address of the router, as in this example: ping www.routerlogin.net 3. Click OK. You should see a message like this one: Pinging www.routerlogin.
2. In the field provided, type cmd. A command screen will display. 3. At the > prompt, type the following: ping -n 10 where is the IP address of a remote device such as your ISP’s DNS server. 4. Press Enter. If the path is working correctly, replies as in the previous section will display. If you do not receive replies: • Check that your PC has the IP address of your router listed as the default gateway.
Technical Specifications Default Configuration Settings This section provides factory default settings and technical specifications for the Wireless-N 300 Router JWNR2000. Table 2. Home Router Default Configuration Settings Feature Default Setting Router Login Router Login URL http://www. routerlogin.net; http://www.routerlogin.com; or http://192.168.1.
Table 2. Home Router Default Configuration Settings (continued) Feature Default Setting Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Broadcast SSID Enabled Transmission Speed Autoa Country/Region United States (North America only; otherwise varies by country and region) RF Channel 11 in North America, 13 in most other regions Operating Mode Up to 145 Mbps Data Rate Best Output Power Full a. Maximum Wireless signal rate derived from IEEE Standard 802.
Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router’s user name to admin, the password to password, and the IP address to 192.168.1.1. This procedure will erase all the current configuration settings and restore the factory defaults. To restore the factory default configuration settings: 1.
Related Documents This section provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing a Computer for Network Access http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Glossary http://documentation.netgear.com/reference/enu/glossary/index.
Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://www.NETGEAR.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website.
