User's Manual
Table Of Contents
- Wireless-N 300 Modem Router DGN2200 User Manual
- About This Manual
- Conventions, Formats, and Scope
- Revision History
- Chapter 1 Configuring Your Internet Connection
- Chapter 2 Configuring Your Wireless Network and Security Settings
- Chapter 3 Protecting Your Network
- Chapter 4 Managing Your Network
- Chapter 5 USB Storage
- Chapter 6 Advanced Configuration
- Configuring WAN Settings
- Configuring Dynamic DNS
- Configuring LAN Settings
- Setting up Quality of Service (QoS)
- Advanced Wireless Settings
- Using Static Routes
- Configuring Universal Plug and Play
- Building Wireless Bridging and Repeating Networks
- Port Forwarding and Port Triggering
- Advanced USB Settings
- Traffic Meter
- Chapter 7 Troubleshooting
- Appendix A Wall Mounting and Technical Specifications
- Appendix B Related Documents
- Index
7-1
v1.0, November 2009
Chapter 7
Troubleshooting
This chapter provides information about troubleshooting your Wireless-N 300 Modem Router
DGN2200. After each problem description, instructions are provided to help you diagnose and
solve the problem. For the common problems listed, go to the section indicated.
• Is the router on?
Go to “Basic Functioning.”
• Have I connected the router correctly?
Go to “Basic Functioning.”
• I cannot access the router’s configuration with my browser.
Go to “Cannot Log in to the Wireless-N Modem Router” on page 7-3.
• I have configured the router but I cannot access the Internet.
Go to “Troubleshooting the ISP Connection” on page 7-4.
• I cannot remember the router’s configuration password.
Go to “Restoring the Default Configuration and Password” on page 7-10.
• I want to clear the configuration and start over again.
Go to “Restoring the Default Configuration and Password” on page 7-10.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is on.
2. After approximately 10 seconds, verify the following:
a. The LAN port LEDs are lit for any local ports that are connected.
b. The ADSL Link LED is lit.