User's Manual
Table Of Contents
- Wireless-N 150 Router WNR612v2 User Manual
- Contents
- About This Manual
- Chapter 1 Configuring Basic Connectivity
- Chapter 2 Safeguarding Your Network
- Choosing Appropriate Wireless Security
- Recording Wireless-N 150 Settings Setup Information
- Changing Wireless Security Settings
- Viewing Advanced Wireless Settings
- Configuring WPS Security (Wi-Fi Protected Setup)
- Restricting Wireless Access by MAC Address
- Changing the Administrator Password
- Backing Up Your Configuration
- Understanding Your Firewall
- Chapter 3 Restricting Access From Your Network
- Chapter 4 Customizing Your Network Settings
- Chapter 5 Fine-Tuning Your Network
- Chapter 6 Using Network Monitoring Tools
- Chapter 7 Troubleshooting
- Appendix A Technical Specifications
- Appendix B Related Documents
- Index
Wireless-N 150 Router WNR612v2 User Manual
Troubleshooting 7-6
v1.0, March 2010
you have a static IP address, your wireless router automatically requests an IP address from your
service provider.
To check your wireless router’s Internet IP address:
1. Log in to the wireless router.
2. Select Router Status, under Maintenance in the main menu, to check that an IP address is
shown for the Internet Port. If 0.0.0.0 is shown, your wireless router has not obtained an IP
address from your service provider.
If your router is unable to obtain an IP address from the your service provider, the problem might
be one of the following:
• You might need to force your cable or DSL modem to recognize your new router by restarting
your network, in the sequence described in the NETGEAR Wireless Router Setup Manual.
• Your service provider might require a login. Ask your service provider whether they require a
PPP over Ethernet (PPPoE) login (see “Troubleshooting PPPoE” on page 7-6).
• You might have incorrectly set the service name, user name or password. Review your
router’s Basic Settings screen.
• Your service provider might check for your computer's host name. Assign the computer Host
Name of your ISP account to the wireless router on the Basic Settings screen.
• Your service provider might only allow one Ethernet MAC address to connect to the Internet,
and check for your computer’s MAC address. If this is the case:
– Inform your service provider that you have bought a new network device, and ask them to
use the wireless router’s MAC address, or
– Configure your router to spoof your computer’s MAC address. On the Basic Settings
screen in the Router MAC Address section, select “Use this Computer’s MAC Address”
and click Apply. Then restart your network in the correct sequence (see the NETGEAR
Wireless Router Setup Manual for instructions).
Troubleshooting PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Log in to the wireless router.
2. Select Router Status under Maintenance on the main menu.