N900 Wireless Dual Band Gigabit Router WNDR4500 Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA November 20101 208-107xx-xx v1.
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Contents N900 Wireless Dual Band Gigabit Router WNDR4500 Setup Manual Getting to Know Your Wireless Router................................................................................ 1 Unpacking Your New Wireless Router .............................................................................. 1 Hardware Features ............................................................................................................ 2 Front Panel .................................................................
Checking the Internet Service Connection ...................................................................... 30 Obtaining an Internet IP Address .............................................................................. 30 Troubleshooting PPPoE ............................................................................................ 31 Troubleshooting Internet Browsing ...........................................................................
Installing Your Wireless Router To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart Wizard™. The Smart Wizard walks you through the steps required to connect your router and PC(s); configure your internet settings; configure your wireless settings; and enable wireless security for your network.
Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router. To make it easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a variety of methods for updating your product. • The Smart Wizard installation assistant lets you check for and install updates as part of the setup activity. • The router includes an update feature that lets you check for and install updates.
Installing Your Wireless Router Using Smart Wizard Prepare the following before you set up your router, making sure that: • • • • You are using a computer with either a Mac operating system or a Windows operating system (Windows 7, Windows Vista, Windows 2000, or Windows XP with Service Pack 2 or above). You have an Internet service connection through an Internet Service Provider (ISP). Your PC has a wired Ethernet connection (not a wireless connection).
3. Follow the instructions and prompts to complete the installation. The Smart Wizard guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for your network.
Installing Your Wireless Router Manually (Advanced and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • A DSL or cable service connection to an Internet Service Provider (ISP). • The configuration information your ISP gave you.
Control Panel of your computer. If you are unsure about this, refer to the documentation for your computer or see the link to TCP/IP Addressing in “Related Documents” on page 39. If you are replacing an existing router, disconnect it completely from your network and set it aside before starting to install your new router. There are two steps to setting up your N750 wireless gigabit router: 1. Connect the router to the ADSL or cable modem, and connect a computer to the router. 2.
3 Figure 6 4. Locate the cable you removed from the modem in step 2. Securely insert that cable (4) into a LAN port on the router such as LAN port 1. 4 Figure 7 Your network cables are connected, and you are ready to start your network. It is important that you start your network in the correct sequence. To start your network in the correct sequence. Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet.
1. First, plug in and turn on the cable or DSL modem (if your modem has a backup battery, plug it back in). Wait 2 minutes. 2. Now, plug the power cord into your N750 wireless gigabit router and into a power outlet. Wait 1 minute. 3. Last, turn on your computer. It might take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet, do not run that software.
• LAN. At least one LAN light (4) should be lit. Green indicates that your computer is communicating at 1 Gbps; amber indicates 10/100 Mbps. If a LAN light is not lit, check that the Ethernet cable from the computer to the router is securely attached at both ends, and that the computer is turned on. • USB. The USB light (5) should be lit if a USB device is connected and ready to be used. The light will be fast blinking green when the USB device is in use. • WLAN On/Off.
A login window such as the one in the following figure displays: Figure 10 2. For security reasons, the router has its own user name and password. When prompted, enter admin for the router user name and password for the router password, both in lowercase letters. The router user name and password are not the same as any other user name or password you might use to log in to your Internet connection. A progress bar will display, checking for a new version of the firmware. 3.
4. From the main menu, select Setup Wizard. The Setup Wizard screen displays. Figure 11 5. Select No to set up the connection yourself. Click Next and the Basic Settings screen will display. Enter the required information for your ISP connection in the appropriate fields. If you need assistance, follow the Basic Settings Help screens on the router interface or see the online User Manual for this N750 wireless gigabit router.
If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page 26. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support.
Configuring Your Wireless Network After installing your router, you must log into the router to complete your wireless setup. When you log in to the browser, you will be prompted to check for firmware updates from the NETGEAR update server. Accessing Your Router After Installation and Checking for New Firmware The Smart Wizard only appears when you run the CD.
Configuring Your Wireless Settings and Security Options The wireless network settings of the router must match the wireless network settings of any wireless devices that connect wirelessly to the router (such as wireless adapter cards and wireless computers). For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security.
• The wireless mode (802.11n) that each wireless adapter supports. The default is Up to 145Mbps at 2.4 GHz and 450Mbps at 5 GHz. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. To set up basic wireless connectivity on your router: 1. Log in to the N750 wireless gigabit router at http://www.routerlogin.
a. Enter the SSID name. The default is NETGEAR-5G. The SSID of any wireless adapters must match the SSID you configure in the N750 wireless gigabit router. If they do not match, you will not get a wireless connection. b. Select the operating channel for the wireless mode. The default is 153 for North America, and 44 for most other countries. If there is an Auto option in the channel list and you select it, the router will find the best operating channel available.
4. Check that each wireless computer has a wireless link and is able to obtain an IP address by DHCP from the router. For a Windows PC, go to the Control Panel and select Network Connections. Check the Wireless Connections Properties and ensure that TCP/IP Properties are set to Obtain an IP address automatically. To access the Internet from any computer connected to your N750 wireless gigabit router, launch a browser such as Microsoft Internet Explorer or Mozilla Firefox.
3. While the WPS LED is blinking, you have 2 minutes to enable WPS on the device you are connecting to. The blinking ceases when one of these two conditions occurs: • WPS has enabled security between the router and the other device.The router has generated an SSID, implemented WPA/WPA2 wireless security (including a PSK security password) on the router and has sent this configuration to the wireless client.
3. Note your SSID name. If you used WPS to establish a connection with other devices, the SSID will now be a randomly selected name. The SSID of any wireless adapters or wireless devices connected to your router must match the SSID you configured in the N750 wireless gigabit router. If they do not match, you will not get a wireless connection. 4. Make sure that you have selected the region in which the wireless router will operate. 5. Check the Wireless mode.
Troubleshooting This chapter gives information about troubleshooting your N750 wireless gigabit router.
Make sure that the network settings of the computer are correct: 1. Verify that your LAN-connected computers are configured to obtain an IP address automatically through DHCP. For help with this, see the documentation for your computer or “Related Documents” on page 39. 2. Verify whether the MAC address is needed. Some cable modem services require you to use the MAC address of the computer registered on the account.
If the correct behavior does not occur, check for a remedy from the following table. Table 3. Troubleshooting the router’s LED behavior LED Behavior Recommended Action Power light is off. See “Connecting Your N750 Wireless Gigabit Router” on page 11), check the following: • Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. • Check that you are using the power adapter supplied by NETGEAR for this product.
Table 3. Troubleshooting the router’s LED behavior (continued) Internet light stays amber. When the router is turned on, the Internet light turns amber for about 70 seconds and then turns green. If the light does not turn green, the router has a problem. If the Internet light is still amber 2 minutes after turning on power to the router: 1. The Internet is not accessible. Confirm that you have the correct internet setting. 2. Clear the router’s configuration to factory defaults.
To ping the wireless router: 1. From the Windows toolbar, click Start and select Run. 2. In the field provided, type Ping followed by the address of the router, as in this example: ping www.routerlogin.net or ping 192.168.1.1 3. Click OK. You should see a message like this one: Pinging 192.168.1.1 with 32 bytes of data If the path is working, you see this message: Reply from 192.168.1.
Related Documents This table provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 5. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Glossary Related Documents http://documentation.netgear.com/reference/enu/glossary/index.
Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to http://www.netgear.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website.
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
IC Statement This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.
Le dispositif pourrait automatiquement cesser d'émettre en cas d'absence d'informations à transmettre, ou une défaillance opérationnelle. Notez que ce n'est pas l'intention d'interdire la transmission des informations de contrôle ou de signalisation ou l'utilisation de codes répétitifs lorsque requis par la technologie.