N300 Wireless ADSL2+ Modem Router DGN2200v3 User Manual 350 East Plumeria Drive San Jose, CA 95134 USA October 2011 202-10870-01 v1.
N300 Wireless ADSL2+ Modem Router DGN2200v3 © 2011 NETGEAR, Inc. All rights reserved No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front Panel . . . . . . . . . . . . . . . . . . . .
N300 Wireless ADSL2+ Modem Router DGN2200v3 Turn Off Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Disable SSID Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Restrict Access by MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Add Clients (Computers or Devices) to Your Network . . . . . . . . . . . . .
N300 Wireless ADSL2+ Modem Router DGN2200v3 Chapter 6 USB Storage USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 USB Storage Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Edit a Network Folder . . . . . . . .
N300 Wireless ADSL2+ Modem Router DGN2200v3 Internet LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Troubleshooting PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Troubleshooting Internet Browsing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 TCP/IP Network Not Responding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Hardware Setup Getting to know your modem router 1 The N300 Wireless ADSL2+ Modem Router DGN2200v3 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It has a built-in DSL modem, is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (PCs, gaming consoles, and so on) that you connect to your home network.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Unpack Your Modem Router Your box should contain the following items: • N300 Wireless ADSL2+ Modem Router DGN2200v3 • AC power adapter (plug varies by region) • Category 5 (Cat 5) Ethernet cable • Telephone cable with RJ-11 connector • Microfilters and splitters (quantity and type vary by region) • Resource CD with NETGEAR Genie setup • Installation guide with cabling and modem router setup instructions If any parts are incorrect, missing, or damage
N300 Wireless ADSL2+ Modem Router DGN2200v3 Back Panel The back panel has the On/Off button and port connections as shown in the figure. ADSL Power USB On/Off Ethernet LAN Figure 2. Back panel port connections Front Panel The modem router front panel has the status LEDs and icons shown in the figure. Note that the Wireless and WPS icons are buttons. Power LAN Ports (1-4) USB DSL Internet Wireless WPS Figure 3.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Table 1. Front Panel LEDs Icon LED Activity Description Power Solid green Power is supplied to the modem router. Solid red POST (power-on self-test) failure or a device malfunction has occurred. Off Power is not supplied to the modem router. Restore factory settings The LED blinks momentarily when the Restore Factory Settings button on the bottom of the unit is pressed for 6 seconds.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Table 1. Front Panel LEDs (continued) Icon LED Activity Description WPS Solid green Indicates that wireless security has been enabled. Blinking green WPS-capable device is connecting to the device. Icon is on the Off WPS button WPS is not enabled. See Wi-Fi Protected Setup (WPS) Method on page 32 for more information about the use of this button.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Position Your Modem Router The modem router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your modem router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
N300 Wireless ADSL2+ Modem Router DGN2200v3 One-Line ADSL Microfilter Plug the ADSL microfilter into the wall outlet and plug your phone equipment into the jack labeled Phone. The modem router plugs directly into a separate DSL line. Plugging the modem router into the phone jack blocks the Internet connection. If you do not have a separate DSL line for the modem router, the best thing to do is to use an ADSL microfilter with a built-in splitter (see Two-Line ADSL Microfilter ).
N300 Wireless ADSL2+ Modem Router DGN2200v3 Cable Your Modem Router Internet Phone ADSL Line Figure 6. Cable connections CAUTION: Incorrectly connecting a filter to your modem router blocks your DSL connection. This section includes the same information on the printed installation guide that came with the modem router. To cable the modem router: 1. Connect the ADSL. a. Install an ADSL microfilter between the phone line and the phone. Phone Line ADSL 1 b.
N300 Wireless ADSL2+ Modem Router DGN2200v3 2. Add power to the modem router. Internet Phone ADSL Line 2 a. Connect the power adapter to the router and plug the power adapter into an outlet. b. Wait for the WiFi LED on the front panel to turn on. If none of the LEDs on the front panel are on, press the Power On/Off button on the rear panel of the modem router. 3. Connect a computer. You can use an Ethernet cable or connect wirelessly.
N300 Wireless ADSL2+ Modem Router DGN2200v3 If a web page does not open, close and reopen the browser and enter http://routerlogin.net in the address bar. 5. Connect any additional wired PCs to your modem router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. Note: If you are an advanced user who wants to set up the modem to run in “pure bridge” or Modem mode, you need to log in to the modem and change the Device Mode setting to Modem mode.
2. Modem Router Setup 2 This chapter explains how to set up your Internet connection using one of three methods: NETGEAR Genie®, Setup Wizard, or manual setup. If you have already set up your modem router using one of these methods, the initial setup is complete. Refer to this chapter if you want to become familiar with the modem router menus, view or adjust the initial settings, or change the modem router password and login time-out.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Modem Router Setup Preparation You can set up your modem router with the NETGEAR Genie as described in NETGEAR Genie Setup on page 19, with the Setup Wizard as described in Setup Wizard on page 22, or manually as described in Manual Setup (Basic Settings) on page 23. However, before you start the setup process, you need to have your ISP information and to make sure the laptops, PCs, and other devices in the network have the settings described here.
N300 Wireless ADSL2+ Modem Router DGN2200v3 NETGEAR Genie Setup NETGEAR Genie is on the Resource CD and runs on a PC with Microsoft Windows 7, Windows Vista, Windows XP, or Windows 2000 with Service Pack 2 or later. It is the easiest way to set up the modem router because it automates many steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete. Before running NETGEAR Genie on a corporate PC, check with your company’s network support staff.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Log In to the Modem Router You can log in to the modem router to view or change settings or to set up the modem router. To log in: 1. Type http://192.168.0.1 in the address field of your browser and press Enter to display the login window. You can also enter either of these addresses to access the modem router: http://www.routerlogin.net or http://www.routerlogin.com. 2. Enter admin for the user name and password for the password, both in lowercase letters.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Upgrade Modem Router Firmware When you log in, if you are connected to the Internet, the Firmware Upgrade Assistant screen displays so you can upgrade to the latest firmware. See Chapter 5, Network Maintenance, for more information about upgrading firmware. To upgrade the firmware: 1. Click Yes to check for new firmware (recommended). The modem router checks the NETGEAR database for new firmware. 2. If no new firmware is available, click No to exit.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Note: If you go to the Advanced Device Mode screen and change the device mode setting to Modem Mode, then menu items not supported in Modem Mode will be grayed out. • Setup Wizard. Specify the language and location, and automatically detect the Internet connection. See Setup Wizard on page 22. • Add WPS Client. Add WPS-compatible wireless devices and other equipment to your wireless network. See Add Clients (Computers or Devices) to Your Network on page 31.
N300 Wireless ADSL2+ Modem Router DGN2200v3 3. If you selected Yes, click Next. With automatic Internet detection, the Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. Note: The Setup Wizard cannot detect a Point-to-Point Tunneling Protocol (PPTP) connection. If your ISP uses PPTP, you have to set your Internet connection through the screen described in Manual Setup (Basic Settings) on page 23.
N300 Wireless ADSL2+ Modem Router DGN2200v3 5. Click Test to test your Internet connection. If the NETGEAR website does not appear within 1 minute, and see Troubleshooting on page 99. ISP does not require login ISP does require login The following descriptions explain all of the possible fields in the Basic Settings screen. Note that which fields appear in this screen depends on whether or not an ISP login is required. Does Your ISP Require a Login? Answer either yes or no.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in minutes. This determines how long the modem router keeps the Internet connection active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log out. Internet IP Address. • When a login is required, these fields display: Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address.
N300 Wireless ADSL2+ Modem Router DGN2200v3 • Use Default Address. Use the default MAC address. • Use Computer MAC Address. The modem router will capture and use the MAC address of the computer that you are now using. You must be using the one computer that is allowed by the ISP. • Use This MAC Address. Enter the MAC address that you want to use. ADSL Settings DSL settings of your modem router work fine for most ISPs.
N300 Wireless ADSL2+ Modem Router DGN2200v3 3. Read Chapter 8, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. 4. If you cannot connect to the modem router, check the Internet Protocol (TCP/IP) properties in the Network Connections section of your PC Control Panel. They should be set to obtain both IP and DNS server addresses automatically. See your computer documentation.
N300 Wireless ADSL2+ Modem Router DGN2200v3 After changing the password, you are required to log in again to continue the configuration. If you have backed up the modem router settings previously, you should do a new backup so that the saved settings file includes the new password. See To back up the modem router configuration file: on page 59 for information about backing up your network configuration.
3. Wireless Settings 3 Protecting your network This chapter describes how to use the Wireless Settings screens to view and change (if needed) your wireless network settings. Security features to prevent objectionable content from reaching your PCs are covered in Chapter 4, Security Settings.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Preset Security The modem router comes with preset security. This means that the Wi-Fi network name (SSID), passphrase, and security option (encryption protocol) are preset in the factory. You can find the preset SSID and passphrase on the bottom of the unit. • Wi-Fi network name (SSID) identifies your network so devices can find it. • Passphrase controls access to your network.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Disable SSID Broadcast By default, the modem router broadcasts its Wi-Fi network name (SSID) so devices can find it. If you change this setting to not allow the broadcast, wireless devices will not find your modem router unless they are configured with the same SSID.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Manual Method To join the wireless network: 1. Open the software that manages your wireless connections on the wireless device (laptop computer, gaming device, iPhone) that you want to connect to your modem router. This software scans for all wireless networks in your area. 2. Look for your network and select it. If you did not change the name of your network during the setup process, look for the default Wi-Fi network name (SSID) and select it.
N300 Wireless ADSL2+ Modem Router DGN2200v3 2. Click Next. The following screen lets you select the method for adding the WPS client. WPS Push button method 3. Select either Push Button or PIN Number. With either method, the modem router tries to communicate with the computer or wireless device, set the wireless security for wireless device, and allow it to join the wireless network.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Consider Every Device on Your Network Before you begin, check the following: • Every wireless computer has to be able to obtain an IP address by DHCP from the modem router as described in Use Standard TCP/IP Properties for DHCP on page 18. • Each computer or wireless adapter in your network must have the same SSID and wireless mode (bandwidth/data rate) as the modem router.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Note: The screen sections, settings, and procedures are explained in the following sections. 3. Set up and test your computers for wireless connectivity: a. Use your wireless computer or device to join your network. When prompted, enter the network password. b. From the wirelessly connected computer, make sure that you can access the Internet. Wireless Settings Screen Fields Wireless Network The primary network is the one that you usually use.
N300 Wireless ADSL2+ Modem Router DGN2200v3 To change the WPA Security Option and passphrase: 1. In the Security Options section, select the WPA option that you want. 2. Enter the passphrase that you want to use. It is a text string from 8 to 63 characters. 3. Click Apply. To set up WEP security: Note that WEP is a legacy security setting that is less effective than WPA or WPA2.
N300 Wireless ADSL2+ Modem Router DGN2200v3 4. Enter the four data encryption keys either manually or automatically. These values must be identical on all computers and access points in your network. • Automatic. Enter a word or group of printable characters in the Passphrase field and click Generate. The four key fields are automatically populated with key values. • Manual.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Allow guests to access My Local Network. If you want guests to have access to your home network instead of just Internet access, then select this check box. Enable Wireless Isolation. If this check box is selected, then wireless clients (computers or wireless devices) that join the network can use the Internet, but cannot access each other or access Ethernet devices on the network. Guest Wireless Network Name (SSID).
4. Security Settings Keeping unwanted content out of your network 4 This chapter explains how to use the basic firewall features of the modem router to prevent objectionable content from reaching the PCs and other devices connected to your network.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Logs The modem router logs security-related events such as denied incoming service requests, hacker probes, and administrator logins. If you enable content filtering in the Block Sites screen, the Logs screen show you when someone on your network tries to access a blocked site. If you enable email notification, you will receive these logs in an email message. To view the log, select Security > Logs.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Examples of Log Messages Following are examples of log messages. In all cases, the log entry shows the time stamp as day, year-month-date hour:minute:second. Activation and Administration Tue, 2006-05-21 18:48:39 - NETGEAR activated [This entry indicates a power-up or reboot with initial time entry.] Tue, 2006-05-21 18:55:00 - Administrator login successful-IP:192.168.0.2 Thu, 2006-05-21 18:56:58 - Administrator logout - IP:192.168.0.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a scheduled. To block sites using keywords: 1. Select Security > Block Sites. 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always. Turn on keyword blocking all the time, independent of the Schedule screen.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Firewall Rules to Control Network Access Your modem router has a firewall that blocks unauthorized access to your wireless network and permits authorized inbound and outbound communications. Authorized communications are established according to inbound and outbound rules. The firewall has the following two default rules. You can create custom rules to further restrict the outbound communications or more widely open the inbound communications: • Inbound.
N300 Wireless ADSL2+ Modem Router DGN2200v3 4. To open or close instant messaging, select one of the following radio buttons: • Close IM Ports. Disables instant messaging traffic. • Open IM Ports. Enables instant messaging traffic. IM ports are open by default. 5. Click Apply to save your settings. Port Triggering to Open Incoming Ports Some application servers (such as FTP and IRC servers) send replies back to multiple port numbers.
N300 Wireless ADSL2+ Modem Router DGN2200v3 To configure port triggering, you need to know which inbound ports the application needs. Also, you need to know the number of the outbound port that will trigger the opening of the inbound ports. You can usually determine this information by contacting the publisher of the application or the relevant user groups or news groups. Note: Only one computer at a time can use the triggered application.
N300 Wireless ADSL2+ Modem Router DGN2200v3 4. Your router performs Network Address Translation (NAT) on the source IP address, and sends this request message through the Internet to the remote computer, which displays the web page from www.example.com. To configure port forwarding, you need to know which inbound ports the application needs. You usually can determine this information by contacting the publisher of the application or the relevant user groups or news groups.
N300 Wireless ADSL2+ Modem Router DGN2200v3 To forward specific incoming protocols: 1. Select Advanced > Port Forwarding/Port Triggering to display the following screen: 2. Leave the Port Forwarding radio button selected as the service type. 3. Click Add, and the following screen displays: 4. From the Service list, select the service or game that you will host on your network. If the service does not appear in the list, see Add a Custom Service on page 47. 5.
N300 Wireless ADSL2+ Modem Router DGN2200v3 3. Click the Add Custom Service button to display the following screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP. 6. In the Starting Port field, enter the beginning port number. • If the application uses a single port, enter the same port number in the Ending Port field.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Set Up Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases: • More than one local computer needs port forwarding for the same application (but not simultaneously). • An application needs to open incoming ports that are different from the outgoing port. When port triggering is enabled, the router monitors outbound traffic looking for a specified outbound “trigger” port.
N300 Wireless ADSL2+ Modem Router DGN2200v3 2. Select the Port Triggering radio button to display the port triggering information. 3. Clear the Disable Port Triggering check box. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information you added to the router is retained even though it is not used. 4. In the Port Triggering Timeout field, enter a value up to 9999 minutes.
N300 Wireless ADSL2+ Modem Router DGN2200v3 1. On the Port Triggering screen, click Add Service. The following screen displays: 2. In the Service Name field, type a descriptive service name. 3. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. 4. Select the service type, either TCP or UDP or both (TCP/UDP).
N300 Wireless ADSL2+ Modem Router DGN2200v3 Set the Time Zone The modem router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet. To set the time zone: 1. Select Security > Schedule. 2. Select your time zone. This setting determines the blocking schedule and time-stamping of log entries. 3. If your time zone is in daylight savings time, select the Adjust for daylight savings time check box to add one hour to standard time.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Schedule Services If you enabled service blocking in the Block Services screen or port forwarding in the Ports screen, you can set up a schedule for when blocking occurs or when access is not restricted. To schedule services: 1. Select Security > Schedule. 2. To block Internet services based on a schedule, select Every Day or select one or more days. 3. If you want to limit access completely for the selected days, select All Day.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Enable Security Event Email Notification To receive logs and alerts by email, provide your email information in the E-mail screen and specify which alerts you want to receive and how often. Select Security > Email to display the following screen: • Turn E-mail Notification On. Select this check box if you want to receive email logs and alerts from the modem router. • Send to This E-mail Address. Enter the email address where you want logs and alerts sent.
N300 Wireless ADSL2+ Modem Router DGN2200v3 - Time specifies the time of day to send the log. This is relevant when the log is sent daily or weekly. Note: If the Weekly, Daily, or Hourly option is selected and the log fills up before the specified period, the log is automatically emailed to the specified email address. After the log is sent, it is cleared from the modem router’s memory. If the modem router cannot email the log file, the log buffer might fill up.
5. Network Maintenance 5 Administering your network This chapter describes the modem router settings for administering and maintaining the modem router and home network.
N300 Wireless ADSL2+ Modem Router DGN2200v3 Upgrade the Modem Router Firmware The modem router firmware (routing software) is stored in flash memory. By default, when you log in to your modem router, it checks the NETGEAR website for new firmware and alerts you if there is a newer version. WARNING! When uploading firmware to the modem router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware.
N300 Wireless ADSL2+ Modem Router DGN2200v3 To stop automatic firmware checking: You can turn the automatic firmware checking off and check for firmware updates manually if you prefer. See Manually Check for Firmware Upgrades on page 58. To turn off the automatic firmware check at login: 1. Select Maintenance > Router Upgrade. 2. Clear the Check for Updated Firmware Upon Log-in check box.
N300 Wireless ADSL2+ Modem Router DGN2200v3 4. Select Maintenance > Router Upgrade to display the following screen: 5. Click Browse, and locate the firmware you downloaded (the file ends in .img). 6. Click Upload to send the firmware to the modem router. When the upload is complete, your modem router restarts. The upgrade process typically takes about 1 minute. Read the new firmware release notes to determine whether or not you need to reconfigure the modem router after upgrading.
N300 Wireless ADSL2+ Modem Router DGN2200v3 To restore the configuration file: 1. Enter the full path to the file on your network, or click the Browse button to find the file. 2. When you have located the .cfg file, click the Restore button to upload the file to the modem router. Upon completion, the modem router reboots. To erase the configuration: Click the Erase button to reset the modem router to its factory default settings. Erase sets the password to password, the LAN IP address to 192.168.0.
