N600 Wireless Dual Band Gigabit Router WNDR3700v4 User M anua l 350 East Plumeria Drive San Jose, CA 95134 USA May 2013 v1.0 NOTE: This document is for certification purposes.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Label. . . . . . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Chapter 4 NETGEAR genie Advanced Home NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . . 33 Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Chapter 8 Advanced Settings Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . 73 Wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Set Up the Base Station . . . . . . . .
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Appendix A Supplemental Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Hardware Setup 1 G et t i n g to k now you r router The N600 Wireless Dual Band Gigabit Router WNDR3700v4 provides an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (computers, gaming consoles, and so on) that you connect to your home network.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Unpack Your Router Your box should contain the following items: • N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Router stand • AC power adapter (plug varies by region) • Category 5E (Cat 5E) Ethernet cable • Resource CD • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 The following table describes the LEDs, icons, and buttons on the front panel from left to right. Icon Description Power • Solid amber. The unit is starting up after being powered on. • Solid green. The router is ready to use • Off. Power is not supplied to the router. • Blinking green. The firmware is corrupted. Visit www.netgear.com/support. • Blinking amber. The firmware is upgrading, or the Restore Factory Settings button was pressed.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Back Panel The back panel has the On/Off button and port connections as shown in the figure. USB 4 Ethernet LAN ports ADSL Power On/Off Figure 2. Back panel Label The label on the bottom of the router shows the Restore Factory Settings button, login information, MAC address, and serial number. Login user name Serial number and default pasword Restore Factory Settings WiFi Network Name (SSID) nd Network Key (Password) MAC address Figure 3.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Attach the Stand For optimal wireless network performance, use the stand (included in the package) to position your router upright. 1. Orient your router vertically. 2. Insert the tabs of the stand into the slots on the bottom of your router as shown. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, computers, or the base of a cordless phone or 2.4-GHz cordless phone. • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 4. Disconnect the cable from the modem (2). You will connect it to the router later. 5. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet cable into your modem and into the Internet port of the router (3). 3 6. Locate the cable you removed from the modem in step 2. Securely insert that cable (4) into a LAN port on the router such as LAN port 1. 4 7.
2. Getting Started with NETGEAR genie Conne ct i n g the router 2 This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Router Setup Preparation You can allow NETGEAR genie to automatically set up your router, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router. 1. Launch your browser from a computer or wireless device that is connected to the router. 2. Enter http://www.routerlogin.net in the web browser address bar. A login window displays.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Dashboard (Basic Home Screen) The Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus. You can use the Advanced tab to access more menus and screens. Language Menus (Click the Advanced tab to view more) Dashboard (Click to view details) Help Figure 4.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Join Your Wireless Network You can use the manual or the WPS method to join your wireless network. Manual Method With the manual method, you choose the network that you want and enter its password to connect. To connect manually: 1. On your computer or wireless device, open the software that manages your wireless connections. The wireless software scans for all wireless networks in your area. 2. Look for your network and select it.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie Language Menu Dashboard (Click to view details) Support The genie app can help you with the following: • Automatically repair common wireless network problems.
3.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Basic Home Screen The genie Basic Home screen is shown in the following figure: Internet Setup The Internet Setup screen is where you view or change basic ISP information. You can use the Setup Wizard to detect the Internet connection and automatically set up the router. See Setup Wizard on page 39. To view or change the basic Internet setup: 1. From the Home screen, select Internet.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes. • No. Enter the account and domain names, only if needed. 2. Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check to make sure that the settings in this screen match the information from your ISP. 3.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. Router MAC Address. The Ethernet MAC address that the router uses on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Parental Controls The first time you select Parental Controls from the Basic Home screen, your browser goes to the Parental Controls website. You can learn more about Live Parental Controls or download the application. To set up Live Parental Controls: 1. Select Parental Controls on the Home (dashboard) screen. Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can create one now. 2.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 After installation, Live Parental Controls automatically starts. 5. Click Next, read the note, and click Next again to proceed. You are prompted to log in or create a free account. 6. Select the radio button that applies to you and click Next. • If you already have an OpenDNS account, leave the Yes radio button selected. • If you do not have an OpenDNS account, select the No radio button.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 7. Select the radio button for the filtering level that you want and click Next. 8. Click the Take me to the status screen button. Parental controls are now set up for the router. The dashboard shows Parental Controls as enabled. ReadySHARE Storage You can view information about a USB storage device that is connected to the router’s USB port here.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Read Access and Write Access. Shows the permissions and access controls on the network folder: All – no password (the default) allows all users to access the network folder. The user name (account name) for All – no password is guest. The password for admin is the same one that you use to log in to the router. By default, it is password. Folder Name. Full path of the network folder. Volume Name. Volume name from the USB storage device.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 1. Select Basic > Wireless to display the Wireless Settings screen. The screen sections, settings, and procedures are explained in the following sections. 2. Make any changes that are needed and click Apply to save your settings. 3. Set up and test your wireless devices and computers to make sure that they can connect wirelessly.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists. This check box is selected by default. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box and click Apply. Enable Wireless Isolation.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Guest Networks Adding a guest network allows visitors at your home to use the Internet without having your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n To set up a guest network: 1. Select Basic > Guest Network. 2. Select any of the following wireless settings: Enable this wireless network.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption.
4. NETGEAR genie Advanced Home Sp e cif y custom set t ings This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: • Storage. See Chapter 5, Storage. • Security. See Chapter 7, Security. • Administration. See Chapter 8, Administration. • Advanced Setup.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie Advanced Home screen is shown in the following figure: This screen is also displayed through the Administration menu. Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 3. Select Yes and click Next. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device, either press its WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard. 2. Click Next.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. on the front of The router attempts to add the WPS-capable device. The WPS LED the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message. 4. Repeat Step 2 and Step 3 to add another WPS client to your network.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. To view or change the WAN settings: Select Advanced > Setup > WAN Setup The following settings are available: • Disable Port Scan and DoS Protection.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning. Open NAT provides a much less secured firewall, but allows almost all Internet applications to function. • Disable SIP ALG. The Session Initiation Protocol (SIP) Application Level Gateway (ALG) is enabled by default to optimize VoIP phone calls that use the SIP.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets are split or “fragmented” to accommodate the device with the smallest MTU.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 1. Common MTU sizes (Continued) MTU Application 1460 Usable by AOL if you do not have large email attachments.. 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL. 576 Typical value to connect to dial up ISPs. To change the MTU size: 1. Select Advanced > Setup > WAN Setup. 2. In the MTU Size field, enter a value from 64 to 1500. 3. Click Apply to save the settings.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 1. Select Advanced > Setup > LAN Setup to display the following screen: 2. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. 3. Click Apply to save your changes. LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Use Router as a DHCP Server Usually, this check box is selected so that the router functions as a Dynamic Host Configuration Protocol (DHCP) server. • Starting IP Address. Specify the start of the range for the pool of IP addresses in the same subnet as the router. • Ending IP Address. Specify the end of the range for the pool of IP addresses in the same subnet as the router.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Reserved IP addresses should be assigned to computers or servers that require permanent IP settings. To reserve an IP address: 1. In the Address Reservation section of the screen, click the Add button. 2.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Enable WMM QoS for Wireless Multimedia Applications The WNDR3700v4 router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link. WMM QoS provides prioritization of wireless data packets from different applications based on four access categories: voice, video, best effort, and background.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 2. Click the Setup QoS Rule button to see the QoS Priority Rule list. You can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button. You can also delete all the rules by clicking the Delete All button. 3. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click Add Priority Rule to display the following screen: 4. In the QoS Policy for field, type the name of the application or game.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 2. Select the Turn Internet Access QoS On check box. 3. Click the Setup QoS Rule button. 4. Click the Add Priority Rule button. 5. From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: 6. From the LAN port list, select the LAN port. 7. From the Priority list, select the priority for Internet access for this port’s traffic relative to other applications. The options are Low, Normal, High, and Highest. 8.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 6. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen. 7. In the QoS Setup screen, select the Turn Internet Access QoS On check box. 8. Click Apply. Edit or Delete an Existing QoS Policy To edit or delete a QoS policy: 1. Select Advanced > QoS Setup. 2. Select the radio button next to the QoS policy that you want to edit or delete, and do one of the following: • Click Delete to remove the QoS policy.
5. Storage Accessi ng and config uring a US B storage drive 5 This chapter describes how to access and configure a storage drive attached to your router. The USB port on the router can be used to connect only USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 ReadySHARE Access ReadySHARE lets you access and share or a USB drive connected the router USB port. (If your USB device has special drivers, it is not compatible.) When you connect the USB device, it might take up to 2 minutes before it is ready for sharing. Note: If your USB device has a power supply, you must use it when you connect the USB device to the router. To access the USB device from Windows: The readyshareconnect.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 To share files with your friends and family: 1. Insert your USB drive into the USB port on the router either directly or with a USB cable. Computers on your local area network (LAN) can automatically access this USB drive using a web browser or Microsoft Networking. 2. If you want to specify read-only access or to allow access from the Internet, see Storage Advanced Settings on page 52.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Storage Basic Settings You can view or edit basic settings for router a USB storage device attached to your router. To go to Storage Basic Settings: Select Basic > ReadySHARE. By default, the USB storage device is available to all computers on your local area network (LAN). To access your USB device: 1. Click the network device name or the share name in your computer’s network folders list. 2. For SMB://readyshare, click Connect.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Add or Edit a Network Folder 1. Select Basic > ReadySHARE, and click Edit. 2. Specify the changes that you want to make: • To add a folder, click Create Network Folder. • To edit a folder, select its radio button and then click Edit. 3. You can use this screen to select a folder, change the share name, or change the read access or write access from All – no password to admin. The user name (account name) for All – no password is guest.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. To go to USB Storage (Advanced Settings): On the USB Settings screen, click the Edit button to display the following screen: You can use this screen to specify access to the USB storage device. • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Available Network Folders You might need to scroll down to view this section of the screen: • Share Name. If only one device is connected, the default share name is USB_Storage. You can click the name shown, or you can type it in the address field of your web browser. If Not Shared is shown, the default share has been deleted and no other share for the root folder exists. Click the link to change this setting. • Read Access and Write Access.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Specify Approved USB Devices For more security, you can set up the router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab. To set up approved USB devices: 1. Select Advanced > Advanced Setup > USB Settings. The following screen displays. 2. Click the Approved Devices button.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers with a web browser, use the router’s Internet port IP address. If you are using Dynamic DNS, you can type the DNS name rather than the IP address. You can view the router’s Internet IP address from the dashboard on the Basic Home screen or the Advanced Home screen.
6. Security Ke ep u nwa nted c ontent out of you r net work 6 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites. 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always. Turn on keyword blocking all the time, independent of the Schedule screen. 3.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 5. If you know that the application uses either TCP or UDP, select the appropriate protocol.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days. • Time of Day to Block.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: 1. Select Advanced > Security > E-mail. 2. To receive email logs and alerts from the router, select the Turn E-mail Notification On check box. 3.
7. Administration 7 M a nage your net work This chapter describes the router settings for administering and maintaining your router and home network. See Remote Management on page 91 for information about upgrading or checking the status of your router over the Internet. For information about monitoring Internet traffic, see Traffic Meter on page 100.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Upgrade the Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product. You can use the Check button on the Router Upgrade screen to check and update to the latest firmware for your product if new firmware is available.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware. GUI Language Version. The localized language of the user interface. LAN Port. • MAC Address. The Media Access Control address.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Internet Port MAC Address. The Media Access Control address, which is the unique physical address that the Internet (WAN) port of the router uses. IP Address. The IP address that the Internet (WAN) port of the router uses. If no address is shown or the address is 0.0.0, the router cannot connect to the Internet. Connection. This shows if the router is using a fixed IP address on the WAN.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 To stop the polling entirely, click Stop. Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information. Figure 6. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items. The Close Window button closes the Connection Status screen. IP Address. The IP address that is assigned to the router.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) that the router uses. The default name for 5 GHz ends in -5G to distinguish it from the 2.4-GHz network. Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world. Channel. Identifies the operating channel of the wireless port being used.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user. Select Advanced > Administration > Logs. The Logs screen displays. The log screen shows the following information: • Date and time.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Back Up Settings To back up the router’s configuration settings: 1. Select Advanced > Administration > Backup Settings to display the following screen: 2. Click Back Up to save a copy of the current settings. 3.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Set Password This feature allows you to change the default password that is used to log in to the router with the user name admin. This is not the same as changing the password for wireless access. The label on the bottom of your router shows your unique wireless network name (SSID) and password for wireless access (see Types of Logins and Access on page 15). To set the password for the user name admin: 1. Select Advanced > Administration > Set Password.
8. Advanced Settings 8 Custom ize you r net work This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: Scroll to view more settings The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box. Select this check box again to enable the wireless portion of the router.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Transmit Power Control. You can change the transmit power of each wireless radio. A lower setting for transmit power reduces the power consumption of the router but also reduces the wireless coverage. Turn off wireless signal by schedule. You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town. WPS Settings.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 2. Click Add to add a wireless device to the wireless access control list. The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses. 3. If the computer or device you want is in the Available Wireless Cards list, select that radio button; otherwise, type a name and the MAC address. You can usually find the MAC address on the bottom of the wireless device.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 3. Scroll down to view the bottom half of the screen to display more instructions. 4. Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router. 5. Select the check box for the IP address setting that you want to use: • Get an IP address dynamically from the other router. The other router on the network assigns an IP address to this router while this router is in AP mode. • Fixed IP address (not recommended).
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Note: If you use the wireless repeating function, you need to select either WEP or None as a security option in the Wireless Settings screen. The WEP option displays only if you select the wireless mode Up to 54 Mbps in the Wireless Settings screen. Wireless base station. The router acts as the parent access point, bridging traffic to and from the child repeater access point. The base station also handles wireless and wired local computers.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 To view or change the Wireless Repeating Function settings: Select Advanced > Advanced Setup > Wireless Repeating to view or change wireless repeater settings for the router. Scroll to view more settings The following settings are available: • Enable Wireless Repeating Function. Select the check box for the 2.4-GHz or 5-GHz network to use the wireless repeating function. • Wireless MAC of this router.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Disable Wireless Client Association. If your router is the base station, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. Repeater MAC Address (1 through 4). If your router is the base station, it can act as the “parent” of up to four other access points. Enter the MAC addresses of the other access points in these fields.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Set Up a Repeater Unit Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. Note: If you are using the WNDR3700v4 base station with a non-NETGEAR router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP. To configure the router as a repeater unit: 1.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 has to modify the source information and create and track the communication session so that replies can be routed back to your computer. Here is an example of normal outbound traffic and the resulting inbound responses: 1. You open a browser and your operating system assigns port number 5678 to this browser session. 2. You type http://www.example.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Source address. The IP address of www.example.com. Source port number. 80, which is the standard port number for a web server process. Destination address. Your computer’s IP address. Destination port number. 5678, which is the browser session that made the initial request. 6. When you finish your browser session, your router eventually detects a period of inactivity in the communications.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 7. Upon receiving the incoming message to destination port 113, your router checks its session table and learns that there is an active session for port 113, associated with your computer. The router replaces the message’s destination IP address with your computer’s IP address and forwards the message to your computer. 8. When you finish your chat session, your router eventually senses a period of inactivity in the communications.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 The destination address is replaced with 192.168.1.123. Your router then sends this request message to your local network. 3. Your web server at 192.168.1.123 receives the request and composes a return message with the requested web page data. Your web server then sends this reply message to your router. 4.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 To set up port forwarding: Tip: To ensure that your server computer always has the same IP address, use the reserved IP address feature of your WNDR3700v4 router. 1. Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 3. Click the Add Custom Service button to display the following screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protocol list, select the protocol. If you are unsure, select TCP/UDP. 6. Specify the port settings: • External Starting Port and External Ending Port. These are the starting number and ending number for the public ports at the Internet interface.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 To make a local web server public: 1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33. 2. In the Port Forwarding/Port Triggering screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers. 3.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 To set up port triggering: 1. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. 2. Select the Port Triggering radio button to display the port triggering information. 3. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 9. In the Triggering Port field, enter the number of the outbound traffic port that you want to cause the inbound ports to open. 10. Enter the inbound connection port information in the Connection Type, Starting Port, and Ending Port fields. 11. Click Apply. The service appears in the Port Triggering Portmap table.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 6. Type the password (or key) for your Dynamic DNS account. 7. Click Apply to save your configuration. Static Routes Static routes provide additional routing information to your router. Typically, you do not need to add static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 4. Select the Active check box to make this route effective. 5.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Remote Management The remote management feature lets you upgrade or check the status of your WNDR3700v4 router over the Internet. To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the router’s default login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 USB Settings For added security, the router can be set up to share only approved USB devices. See Specify Approved USB Devices on page 54 for the procedure. Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address. 3. Click Apply to save your settings.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Auto Detect Fields In the IPv6 screen, when you select Auto Detect from the drop-down list, the following screen displays. The Connection Type field indicates the connection type detected. The following fields are also included in this screen: IPv6 LAN Setup Router’s IPv6 Address on WAN. The IPv6 address acquired for the router’s WAN (or Internet) interface.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 function has two modes. The default is Secured mode, which checks both TCP and UDP packets. For Open mode, the checking is applied only to the UDP connection. Auto Config In the IPv6 screen, when you select Auto Config from the drop-down list, the following screen displays. The following fields are included in this screen: DHCP User Class. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 6to4 Tunnel In the IPv6 screen, when you select 6to4 Tunnel from the drop-down list, the following screen displays. The following fields are included in this screen: Remote 6to4 Relay Router. The remote relay router to which your router creates the 6to4 tunnel. If your ISP provides the address of its own relay router, you can put it here. You can also leave the setting as Auto and the router uses any remote relay router that is available.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Fixed In the IPv6 screen, when you select Fixed from the drop-down list, the following screen displays. The following fields are included in this screen: IPv6 Fixed WAN Setup IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router’s WAN interface. Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway, which is supposed to be on the router’s WAN interface. Primary and Secondary DNS Server.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 DHCP In the IPv6 screen, when you select DHCP from the drop-down list, the following screen displays. The following fields are included in this screen: User Class. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here. Domain Name. This is not needed for Internet connections. You can type the domain name of your ISP. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, you would type xxx.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 PPPoE In the IPv6 screen, when you select PPPoE from the drop-down list, the following screen displays. The following fields are included in this screen: Login. This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, then you would put JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port, set limits for traffic volume, and get a live update of traffic usage. To monitor Internet traffic: 1. Click Advanced > Advanced Setup > Traffic Meter to display the following screen. Scroll to view more settings 2. To enable the traffic meter, select the Enable Traffic Meter check box. 3.
9. Troubleshooting 9 This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the router and wait 2 minutes. 5. Turn on the computers. Power LED Check the Power LED to verify correct router operation.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Network Settings Make sure that the network settings of the computer are correct: • Wired and wirelessly connected computers need to have network (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP. • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Internet LED Is Off If the Internet LED does not light, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the modem or computer. • Make sure that power is turned on to the connected modem or computer. • Be sure that you are using the correct cable. When connecting the router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Cannot Access the Internet If you can access WNDR3700v4 router but not the Internet, check to see if the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router requests an IP address from the ISP. You can determine whether the request was successful using the Router Status screen. To check the WAN IP address: 1. Start your browser, and select an external site such as www.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)? • If you want to check the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Then log in to the router and select Setup > Wireless Settings (see Wireless Settings Screen Fields on page 28). Note: Note: Be sure to configure both sections (for 2.
A.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Restore Factory Settings button on the router for at least 5 seconds. The router resets, and returns to the factory configuration settings shown in the following table. Table 2. Factory default settings Feature Router login Internet connection Local network (LAN) Firewall Default behavior User login URL www.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 2. Factory default settings (Continued) Feature Wireless Firewall Default behavior Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto* Country/region United States in the US, otherwise varies by region RF channel 6 until region selected Operating mode 2.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 3. WNDR3700v4 router specifications (Continued) Feature Description LAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 WAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table. Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.11n IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz IEEE 802.11n, IEEE 802.11a 5.
B. Notification of Compliance NETG EAR Dual B and - Wireless B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 The maximum antenna gain permitted for devices in the bands 5230-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p limit; and the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and on point-to-point operation as appropriate.
N600 Wireless Dual Band Gigabit Router WNDR3700v4 Household Appliance Recommended Minimum Distance (in feet and meters) Bluetooth devices 20 feet / 6 meters ZigBee 20 feet / 6 meters Notification of Compliance 115
