Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition User Manual Note: This document is for certification purposes.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.
Contents Chapter 1 Getting Started How the Extender Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When to Use Your Extender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Appendix A Supplementary Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Getting Started This chapter covers the following topics: • How the Extender Works • Hardware Features • Install the Extender • Position the Extender • Extender Performance • Music Playback For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition How the Extender Works The extender works like a bridge between a WiFi router and a computer or wireless device outside the wireless router’s range. The extender has two main jobs: 1. The extender connects to a WiFi network. When the extender connects wirelessly to a network, it acts as a network client. This is similar to how a computer connects to a network. 2. The extender acts as an access point for computers.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition The extender LEDs can help you tell if the extender is correctly set up and working as it should. • The best performance is delivered when the Link Rate LED are green. Wireless Device to Extender LED or • A workable performance is delivered when the Link Rate LED is amber and the Wireless Device to Extender LED is green. Hardware Features The following sections describe the hardware features of the extender.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition LEDs The LEDs show how the extender is working. Power On/Off Link Rate 2.4 GHz Link Rate 5 GHz Wireless Device to Extender WPS Figure 3. Extender front panel The following table describes the LEDs. Table 1. LED Description LED Power Description • • On. Power is supplied to the extender. Off. Power is not supplied to the extender. Link Rate Indicates a 2.4 GHz or 5 GHz wireless connection between the extender and a router.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Buttons and Ports The following figure shows the buttons and ports on the extender. Audio port USB port Reset Factory Defaults Ethernet port Power On/Of WPS Figure 4. Extender side and bottom panels. The Power On/Off button and WPS button are on the side panel. • Power On/Off button. Use this button to turn on and off the extender. • WPS button. Use this button to connect the extender to your existing WiFi network.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Insert the AC Plug You can use the AC plug to plug the extender directly into an outlet, or you can attach the stand and plug in the power adapter cord (see Attach the Stand and Power Adapter Cord on page 11). 1 2 3 Figure 5. If you want to plug the extender directly into an outlet, insert the AC plug. To insert the AC plug: 1. Slide the tab on the top of the AC plug into the open position. 2. Align the AC plug with the extender as shown.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Attach the Stand and Power Adapter Cord The extender comes with a stand and power adapter cord. You can attach them as shown if you do not want to plug the extender directly into an outlet. 2 1 3 Figure 6. Attach the stand and the power adapter cord. To attach the stand and power adapter cord: 1. Slide the stand onto the extender as shown. 2. Turn the adapter so that you can see the side with the power adapter input. 3.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition To cable a computer to the extender: 1. Locate the ports on the extender. USB port Ethernet port 2. Use an Ethernet cable or USB cable to connect your computer the extender. 3. Plug in the AC adapter or attach the stand and power adapter cord to the extender, and then plug it into an electrical outlet. If you want to log in to the extender, see Log In to the Extender on page 17. To use the extender as a one-port WiFi adapter: 1.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition 4. Wait until the Power LED turns green. 5. Use a computer or wireless device to connect to the extender. During installation, it might be easier to use a computer or device that is in the same room as the extender. • For a wired connection, connect your computer or wireless device to the extender with an Ethernet cable. • For a wireless connection, use a WiFi network manager to find and connect to NETGEAR_EXT (the SSID) wireless network.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Position the Extender The best connection is established when there is a clear line of sight between the extender and the router and between the extender and the computer or wireless device. If this straight path is blocked by a thick wall or other materials, move the extender to a different location half-way between the computer and the router.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Extender Performance The Link Rate LEDs indicate the performance of the connection from the extender to a router. 2.4 GHz or 5 GHz wireless • The best performance is delivered when the Link Rate LED is green. • A workable performance is delivered when the Link Rate LED is amber. • A red Link Rate LED indicates a poor connection or no connection between the extender and the router.
2.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Log In to the Extender You can log in to the extender to use NETGEAR genie or to use the menu selections to view or change the extender’s settings. To log in: 1. Launch an Internet browser such as Mozilla Firefox or Microsoft Internet Explorer. 2. In the address field of your browser, enter http://www.mywifiext.net. You are prompted to enter a user name and password.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Use NETGEAR genie After Installation NETGEAR genie can help you set up your extender to connect to a wireless network. For information about more configuration options, see Chapter 2, Extender Network Settings. The installation guide (included in the package) explains how to install your extender. During installation, when you launch your Internet browser, NETGEAR genie automatically displays. After installation, to use genie again: 1.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition If the network is secure, you are prompted to enter the passphrase (network password): 4. Enter the password for your wireless network and click Continue. The genie sets up a WiFi connection from the extender to the router, which takes about 2 minutes. Then the following screen displays. 5. Review the settings, and make sure that they are correct. Then, click Continue. The Device-to-Extender settings are applied, which takes about 2 minutes.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Add a WPS Client to the Extender WiFi Network WPS (Wi-Fi Protected Setup) lets you join a secure WiFi network without typing its password. Instead, you use a WPS button or enter a PIN to connect. WPS supports WPA and WPA2 wireless security. Note: You cannot use the Push 'N' Connect WPS button on the extender to connect the extender to your wireless network. The WPS button on the extender can be used only to connect a computer to the extender.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition 1. Select Setup > Connect to an Existing Network. The extender scans for wireless networks, and displays a list. If your wireless network is not on the list, the extender might be too far away from the router. See Position the Extender on page 14 for suggestions. 2. Select the radio button for your network, and click Continue.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition To change the wireless settings for the extender’s network: 1. Select Setup > Wireless Settings to display the following screen: 2. In the Name (SSID) field, you can type in a new name to customize your extender network. This will make it easier to identify your extender if more than one is operating in your neighborhood. 3.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Set Up WPA, WPA2, or WPA + WPA2 Both WPA and WPA2 provide strong data security. WPA with TKIP can be used on Windows systems with Service Pack 2 or later. WPA2 with AES is a hardware implementation; see your device documentation before implementing it. To configure WPA or WPA2 in the extender: 1. On the Wireless Setting screen, select the radio button for the WPA or WPA2 option of your choice. 2.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Note: Not all wireless computers support passphrase key generation. If your computer does not support the passphrase, then you will need to type the encryption key in order to join the wireless network. • Key 1–Key 4. These values are not case-sensitive. You can manually enter the four data encryption keys. These values have to be identical on all computers and access points in your network.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition - Gateway IP Address. The IP address for the gateway. - Primary DNS. The primary Domain Name Server (DNS). - Secondary DNS. The secondary Domain Name Server (DNS). Maintenance Settings You can use the maintenance settings to view the extender status, view attached devices, back up and restore configuration settings, set the password, and update the firmware. Status Screen When you connect to http://www.mywifiext.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition • Connection Status. The status of your wireless connection (connected or disconnected). • Link Rate. The actual transmission (Tx) and receive (Rx) link rate in the current wireless connection. Extender IP Info • MAC Address. The physical address of the extender, as seen from the local area network (LAN). • IP Address. The IP address of the extender. The default is 192.168.1.250. • DHCP Server.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition • Status. The status of the port. • TxPkts. The number of packets transmitted on this port since reset or manual clear. • RxPkts. The number of packets transmitted on this port since reset or manual clear. • Collisions. The number of collisions on this port since reset or manual clear. • Tx B/s. The current line utilization—percentage of current bandwidth used on this port. • Rx B/s. The average line utilization for this port.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition To restore settings: 1. On the Backup Settings screen, click Browse. 2. Locate and select the previously saved backup file. 3. Click Restore. A screen displays letting you know that the device has been successfully restored to the previous settings. The extender restarts, which takes about 1 minute.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Upgrade the Firmware Unless you changed the settings in the Firmware Upgrade screen previously, the extender is set up to check for new firmware automatically at log in. If you do not want to use the automatic firmware check, clear the Check for New Version Upon Login check box. To check for firmware and upgrade if it is available: 1. Select Maintenance > Firmware Update. The following screen displays: 2.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition To view or change the advanced wireless settings: Select Advanced > Wireless Settings. The following screen displays: You can view or configure the following settings: • • • Advanced Wireless Settings - Enable Wireless Access Point (2.4 GHz). Enable the extender to work as a wireless access point. If this check box is cleared, then computers or wireless devices cannot connect wirelessly to the extender. - Enable SSID Broadcast (2.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition The following screen displays: 2. Select the Turn Access Control On check box. 3. Add the computers and wireless devices that you want to give access to the network. • Click the Add button for each device. • If you are not sure of the MAC address, check the product label. • Make sure to add the computer or wireless device that you are currently using. 4. Click Apply so that your changes take effect.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition FastLane Technology FastLane Technology offers maximum WiFi performance. It provides high-speed WiFi with a dedicated band connecting the extender and the wireless device, and a second band connecting the extender and the router. It is ideal for HD gaming and HD video streaming. To enable FastLane Technology: 1. Select Advanced > Operating Mode. 2. Select the FastLane Technology radio button. 3.
3. 3 Troubleshooting This chapter includes the following sections: • Frequently Asked Questions • Connecting to http://www.mywifiext.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Frequently Asked Questions 1. NETGEAR genie keeps asking me for my wireless password, and I am sure I have entered the correct wireless password. What can I do? It is likely that the extender is placed at the borderline of the range covered by the router. To resolve this, follow the instructions in Position the Extender on page 14. If you are using WEP security, make sure that you are typing the wireless key in the correct field. 2.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition 6. I have completed the Installation Wizard, but my wireless devices cannot get the IP address from the extender. What should I do? Make sure that the passphrase you entered on your wireless device is correct, and power cycle the extender and your router. If your device is still not able to get the IP address: a. Move the extender closer to your router, and move your wireless device closer to the extender. b.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Joining WiFi Networks To join a WiFi network you have to know its network name (also called the SSID) so that you can select it. If the network is secure, you have to know the passphrase or wireless key. If the extender does not connect to the network that you selected, the following message displays: Connection was not established to the selected network.
A. Supplementary Information A Factory Settings You can press and hold the Restore Factory Settings button on the rear panel for 7 seconds. The extender resets, and returns to its factory settings. Table 2. Factory Settings Smart Wizard Enabled Wireless Wireless communication Enabled Wireless network name (SSID) NETGEAR_EXT Security Disabled Transmission speed Auto1 Country/Region United States (varies by region) Operating mode 802.11n, 802.11g, 802.11b Data rate Up to 300 Mbps 1.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Technical Specifications Table 3. Technical specifications Network protocol and standards compatibility Data and routing protocols: TCP/IP, DHCP server and client, DNS relay, TFTP client Power adapter • • North America (input): 120V, 60 Hz, input All regions (output): 12 V DC @ 1A output 12W maximum Physical specifications • • Dimensions: 120 x 79 x 42 mm (4.72 x 3.11 x 1.
B. Notification of Compliance N E T GEAR Dua l Ban d - W ir eles s B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition L’émetteur ne doit pas être placé près d’une autre antenne ou d’un autre émetteur, ou fonctionner avec une autre antenne ou un autre émetteur. The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology.
Universal Dual Band WiFi Extender WN3500RP – Wallplug Edition Household Appliance Recommended Minimum Distance (in feet and meters) Cordless phone - Digital 30 feet / 9 meters Bluetooth devices 20 feet / 6 meters ZigBee 20 feet / 6 meters Notification of Compliance 42
