User's Manual

Troubleshooting
102
U.S. Cellular® 4G LTE Router (LG2200D)
If you are attempting to set up your NETGEAR router as a replacement for an ADSL
gateway in your network, the router cannot perform many gateway services. For
example, the router cannot convert ADSL or cable data into Ethernet networking
information. This network configuration is not supported.
Problems with Date and Time
The E-mail screen displays the current date and time of day. The router uses the Network
Time Protocol (NTP) to obtain the current time from one of several network time servers on
the Internet. Each entry in the log is stamped with the date and time of day. Problems with the
date and time function can include the following:
Date shown is January 1, 2000.
Cause: The router has not yet successfully reached a network time server. Check that
your Internet access settings are configured correctly. If you have just completed
configuring the router, wait at least five minutes, and check the date and time again.
Time is off by one hour.
Cause: The router does not automatically sense daylight saving time. On the E-mail
screen, select or clear the Automatically adjust for daylight savings time check box.
WiFi Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem:
Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the router. If it is off, you can press the WiFi On/Off button
on the router to turn the router wireless radios back on.
If you disabled the router’s SSID broadcast, your wireless network is hidden and does not
display in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)
Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
If you want to view the wireless settings for the router, use an Ethernet cable to connect a
computer to a LAN port on the router. Then log in to the router, and select BASIC >
Wireless see Specify Basic WiFi Settings on page 89.
Note: Be sure to click the Apply button if you change settings.
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet (1.8 meters) away, and see if the signal strength improves.
Are objects between the router and your computer blocking the WiFi signal?