User's Manual
Table Of Contents
- AC1900, N900, and N450 WiFi Cable Data Gateways
- Contents
- 1. Hardware Overview
- 2. Connect and Get Started
- 3. Configure Parental Controls and Basic WiFi Settings
- 4. Manage Internet, WAN, and LAN Settings and Use the WPS Wizard
- 5. Manage the Firewall and Secure Your Network
- 6. Manage and Monitor Your Network
- View the Status and Statistics of the WiFi Cable Data Gateway
- View the WiFi Cable Data Gateway Cable Initialization
- View the Network Map
- View WiFi Channels in Your Environment
- View WiFi Access Points in Your Environment
- View and Manage the Log
- Manage the WiFi Cable Gateway Settings
- Return the WiFi Cable Data Gateway to Its Factory Default Settings
- Reboot the Cable Data Gateway
- 7. Share USB Drives Attached to the Cable Data Gateway
- USB Drive Requirements
- Access a USB Drive on the Network
- Back Up Windows Computers with ReadySHARE Vault
- Specify the Method for Accessing the USB Drive
- View Network Folders on a USB Drive
- Add a Network Folder on a USB Drive
- Change a Network Folder, Including Read and Write Access, on a USB Drive
- Safely Remove a USB Drive
- Enable the Media Server
- 8. Configure Advanced Features
- Manage Advanced WiFi Settings
- Port Forwarding and Port Triggering Concepts
- Set Up Port Forwarding to Local Computers
- Set Up and Manage Port Triggering
- Set Up and Manage IP Address Filtering
- Set Up and Manage MAC Address Filtering
- Configure Dynamic DNS
- Manage the Cable Data Gateway Remotely
- Manage Universal Plug and Play
- Manage the Network Address Translation
- Manage the Ethernet Ports of the LAN Switch
- Manage Network Time Protocol
- 9. Diagnostics and Troubleshooting
- A. Factory Default Settings and Specifications
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9
9. Diagnostics and Troubleshooting
This chapter provides information to help you diagnose and solve problems that might occur with
the cable data gateway. If you do not find the solution here, contact Cox Support.
This chapter contains the following sections:
• Perform Diagnostics
• Quick Tips for Troubleshooting
• Troubleshoot with the LEDs
• Cannot Log In to the Cable Data Gateway
• View and Manage the Event Log
• Troubleshoot the Cable Internet Connection
• Changes Not Saved
• WiFi Connectivity
• TCP/IP Network Not Responding