MoCA 2.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Support Contact your Internet service provider for technical support. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
Contents Chapter 1 Hardware Setup Unpack Your WiFi Bridge/Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Label. . . . . . . . . . . . . . . . . . . . . . . .
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Upgrade the WiFi Bridge/Extender Firmware. . . . . . . . . . . . . . . . . . . . . . . 39 Chapter 5 Advanced Settings Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Set Up a Wireless Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Set Up the WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Set Up a Wireless Card Access List. . . .
1. Hardware Setup Get t o kno w yo ur WiF i br idge/ ex t ender 1 If you have not already set up your new WiFi bridge/extender using the installation guide that comes in the box, this chapter walks you through the hardware setup. Chapter 2, Get Started with NETGEAR genie, explains how to set up your Internet connection.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Unpack Your WiFi Bridge/Extender Open the box and remove the WiFi bridge/extender, cable, adapter, and installation guide. Ethernet cable Power adapter MoCA WiFi Bridge/Extender Figure 1. Package contents Your box contains the following items: • MoCA 2.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Hardware Features Before you cable your WiFi bridge/extender, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel. Front Panel The WiFi bridge/extender front panel has the following status LEDs and buttons: WPS button and LED WiFi On/Off button 2.4 GHz 5 GHz 2.4 GHz WiFi LED 5 GHz WiFi LED LAN LED MoCA LED Power LED Figure 2.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Table 1. Front panel LED and button descriptions LED Description WPS button and LED WPS button. Pressing this button initiates a WPS wireless connection procedure. WPS LED • Solid green. Wireless security is enabled. • Blinking green. The WiFi bridge/extender is attempting to use WPS to add a wireless device or computer to the wireless network. • Blinking green rapidly for about five seconds. WPS has failed to add a wireless device or computer.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Back Panel The back panel has the following ports, connector, and buttons: LAN port AC power connector Power On/Off button Reset button Internet port Figure 3. Back panel Table 2. Back panel port, connector, and button descriptions Port, Connector, or Button Description LAN port A local area network (LAN) 10/100 Mbps Ethernet port for connecting the WiFi bridge/extender to your local computer.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Table 2. Back panel port, connector, and button descriptions (continued) Port, Connector, or Button Description Reset button Press the Reset button to restore the factory settings. See Factory Settings on page 57. Internet port A MoCA port for connecting the WiFi bridge/extender to a cable broadband modem. The Internet port is also referred to as the WAN port.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 1. Place your router near the center of the area where your computers and other devices operate, and within line of sight to your wireless devices. 2. Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers. 3. Place the router in an elevated location, minimizing the number walls and ceilings between the router and your other devices. 4.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP To cable your WiFi bridge/extender: 1. Install a MoCA-capable signal splitter between the coaxial port and your existing TV (1). 6 MoCA gateway 3 1 5 7 2 4 MoCA WiFi bridge/extender You can skip this step if you do not have a TV or other device connected to the coaxial port. 2. Use a coaxial cable (2) to connect the WiFi bridge/extender to the MoCA-capable signal splitter or your coaxial port. 3.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP • Power LED. Solid green • MoCA LED. Solid green If the Power LED is not solid green, check your power adaptor connections. If the MoCA LED is not solid green, make sure that the MoCA feature on your existing cable router (6) is enabled. For more information, see the manual that came with your cable router or contact your Internet service provider. Note: The MoCA gateway is not supplied with this packaging. 7.
2. Get Started with NETGEAR genie C onnec t to th e WiFi br idge/ ex t ender 2 This chapter explains how to use NETGEAR genie to set up your WiFi bridge/extender after you complete cabling as described in the installation guide and in the previous chapter in this book.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP WiFi Bridge/Extender Setup Preparation You can set up your WiFi bridge/extender with NETGEAR genie automatically, or you can use the genie menus and screens to set up your WiFi bridge/extender manually. Use Standard TCP/IP Properties for DHCP If you set up your computer to use a static IP address, you must change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP • If you already used NETGEAR genie, type http://www.routerlogin.net in the address field for your browser to display the NETGEAR genie screen. For more information, see Use NETGEAR genie after Installation on page 16. 4. Follow the onscreen instructions to complete the NETGEAR genie setup. NETGEAR genie guides you through connecting the WiFi bridge/extender to the Internet. 5.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 3. Enter the WiFi bridge/extender user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. Note: The WiFi bridge/extender user name and password are different from the user name and password for logging in to your Internet connection. For more information, see Types of Logins and Access on page 15. 4. Click the OK button. 5. The Status screen displays.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP The Firmware Upgrade Assistant displays. 2. Click the Yes button. The WiFi bridge/extender upgrades to the latest firmware. After the upgrade, the WiFi bridge/extender restarts. CAUTION: Do not try to go online, turn off the WiFi bridge/extender, shut down the computer, or do anything else to the WiFi bridge/extender until the WiFi bridge/extender finishes restarting and the Power LED has been solid green for several seconds.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 2. Select Maintenance > Set Password. 3. Type the old password and type the new password twice. 4. Click the Apply button. Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. Manual Method To connect manually: 1.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 3. Enter the WiFi bridge/extender wireless network password (passphrase) and click the Connect button. The default WiFi bridge/extender passphrase is on the WiFi bridge/extender’s product label. 4. Repeat Steps 1–3 to add other wireless devices. Wi-Fi Protected Setup Method Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button. NETGEAR calls WPS Push 'N' Connect.
3. Connections Setup Your Inte rne t co nn ection and net wor k This chapter describes the connection setup features.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Basic Wireless Settings You can view or configure the wireless network setup. The WiFi bridge/extender comes with preset WPA2-PSK security. This means that the WiFi network name (SSID), wireless network password (also referred to as the passphrase or network key), and security option (authentication and encryption protocol) are preset in the factory. You can find the preset SSID and password on the WiFi bridge/extender label.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 2. Select Setup > Wireless Settings. The 2.4 GHz and 5 GHz WiFi bands are configured separately. 3. To specify the location where the WiFi bridge/extender is used, select from the countries in the Region list. In the United States, the region is fixed to United States and is not changeable. 4. To enable SSID broadcast, select the Enable SSID Broadcast check box.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP happens, experiment with different channels to see which is the best. The default setting is Auto, which means that the WiFi bridge/extender selects a channel automatically. Note: When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. In the 2.4 GHz band, the recommended channel spacing between adjacent access points is five channels (for example, use Channels 1 and 6, or 6 and 11). 7.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP WPA-PSK, WPA2-PSK, and WPA-PSK + WPA2-PSK Mixed Mode These types of wireless security options use a pre-shared key (PSK), which is the same as a passphrase, wireless network password, or network key. You can select from the following wireless PSK security options: • WPA-PSK [TKIP]. Wi-Fi Protected Access (WPA) data encryption provides strong data security with Temporal Key Integrity Protocol (TKIP) encryption.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 5. Click the Apply button. WPA/WPA2 Enterprise This security option is not for home use but is typically used in a business or enterprise. WPA/WPA2 Enterprise does not use a passphrase but supports 802.1x authentication, which requires an internal or external RADIUS server.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 8. Click the Apply button. WEP Wired Equivalent Privacy (WEP) security is an authentication and data encryption mode that is superseded by WPA-PSK and WPA2-PSK. WEP supports speeds of up to 54 Mbps and does not function with WPS. Note: The WEP option displays only if you select Up to 54 Mbps from the Mode list. To configure WEP security: 1. Log in to the WiFi bridge/extender. For more information, see Use NETGEAR genie after Installation on page 16. 2.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 6. Depending on the authentication type, generate the key automatically or enter it manually: • If the authentication type is Automatic: a. In the Passphrase field, enter a passphrase: b. Click the Generate button. For 64-bit WEP, four different WEP keys are generated. For 128-bit WEP, only one WEP key is generated, and the four key fields are populated with the same WEP key. • If the authentication type is Shared Key: a.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 2. Select Setup > IP Address Setup. 3. Enter the following settings for the IP address and DNS server: • Internet IP Address: • - Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. - Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned to you. The gateway is the ISP router to which your WiFi bridge/extender should connect.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Coax Settings You can view or change the coax settings. To view or change the coax settings: 1. Log in to the WiFi bridge/extender. For more information, see Use NETGEAR genie after Installation on page 16. 2. Select Setup > Coax Settings. 3. From the Channel list, select the channel that you want to use. 4. To enable the encryption key, in the Encryption key section, select the Enable radio button.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 5. Click the Apply button. Your settings are saved.
4. 4 Maintenance Manage you r ne twork This chapter describes the WiFi bridge/extender settings for administering and maintaining your WiFi bridge/extender and home network. The chapter includes the following sections: • WiFi Bridge/Extender Status • View Network Devices • Manage the Configuration File • Upgrade the WiFi Bridge/Extender Firmware For information about changing the password of your WiFi bridge/extender, see Change the Password on page 18.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP WiFi Bridge/Extender Status View information about the WiFi bridge/extender, the Internet port, and the wireless settings (this screen is referred to as the Status screen): To view WiFi bridge/extender status and statistics information and change the polling frequency: 1. Log in to the WiFi bridge/extender. For more information, see Use NETGEAR genie after Installation on page 16. 2. Click Maintenance > Status.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP • - MAC Address. The Media Access Control (MAC) address for the Internet port. This address is the unique physical address that the Internet (WAN) port of the WiFi bridge/extender uses. - IP Address. The IP address that the Internet (WAN) port of the WiFi bridge/extender uses. If no address is shown or the address is 0.0.0.0, the WiFi bridge/extender is not connected to the Internet. - DHCP Client.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 3. To display traffic statistics, click the Show Statistics button. The following information displays: • System Up Time. The time elapsed since the WiFi bridge/extender was last restarted. • Port. The statistics for the WAN (Internet) port, the four LAN (Ethernet) ports combined, and the wireless LAN (WLAN) port. • Status. The link status of the port. • TxPkts. The number of packets transmitted on this port since reset or manual clear. • RxPkts.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP View Network Devices You can view a list of all the computers and devices that are currently connected to your wired and wireless networks. Both authorized and unauthorized users (intruders) display. Wired devices are connected to the WiFi bridge/extender through Ethernet cables. WiFi devices have joined the WiFi bridge/extender wirelessly. To view the devices that are connected to your networks: 1. Log in to the WiFi bridge/extender.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 3. To make sure that all of the attached devices are authorized, examine the devices carefully. To increase security, enable access control. For more information, see Set Up a Wireless Card Access List on page 47. 4. (Optional) Click the Refresh button. The information that is displayed is updated. Manage the Configuration File The configuration settings of the WiFi bridge/extender are stored within the WiFi bridge/extender in a configuration file.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 3. To save a copy of the current settings, click the Back Up button. 4. Choose a location that is on a computer on your network. 5. Click the OK button. A copy of the current settings is saved. Restore Configuration Settings To restore configuration settings that you backed up: 1. Log in to the WiFi bridge/extender. For more information, see Use NETGEAR genie after Installation on page 16. 2. Select Maintenance > Backup Settings.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP WARNING: Do not interrupt the reboot process. Erasing sets the user name to admin, the password to password, and the LAN IP address to 192.168.1.250, and enables the WiFi bridge/extender’s DHCP server. Upgrade the WiFi Bridge/Extender Firmware The WiFi bridge/extender’s firmware (software) is stored in flash memory. If the WiFi bridge/extender has detected that new firmware is available, you might see a message at the top of the genie screens.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP If new firmware is available, the WiFi bridge/extender detects it and displays the Firmware Upgrade Assistant screen. 4. To update the WiFi bridge/extender to the new firmware, click the Yes button. 5. (Optional) If you have manually downloaded new firmware from the NETGEAR support website, do the following: a. Click the Browse button, navigate to the firmware file (the file ends in .img), and select the firmware file. b. Click the Upload button.
5. Advanced Settings E nhanc e you r wirele s s per f or m anc e This chapter describes the advanced wireless features of your WiFi bridge/extender. The information is for users with a solid understanding of networking concepts.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Advanced Wireless Settings You can configure advanced settings for your wireless network. You can also set up a schedule to turn off your wireless network, configure the WPS settings, and set up an access list for wireless clients. Use caution when changing these settings. To change advanced settings for your wireless network: 1. Log in to the WiFi bridge/extender. For more information, see Use NETGEAR genie after Installation on page 16. 2.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 4. To increase the wireless speed to the maximum supported speed, clear the Enable 20/40 MHz Coexistence check box. This setting applies only to the 2.4 GHz band. By default, 20/40 MHz coexistence is enabled to prevent interference between wireless networks in your environment at the expense of the wireless speed. If no other wireless networks exist in your environment, you can clear the Enable 20/40 MHz Coexistence check box. 5.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 2. Select Advanced > Wireless Settings. 3. Click the Add a new period button. The screen adjusts: 4. Use the lists, radio buttons, and check boxes to set up a period during which you want to turn off the wireless signal. 5. Click the Apply button. The Advanced Wireless Settings screen displays. 6. To activate the schedule, select the Turn off wireless signal by schedule check box. 7. Click the Apply button.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Set Up the WPS Settings You can control how WPS functions on the WiFi bridge/extender. Use caution when changing the WPS settings. Note: For information about how to use WPS to add wireless devices and other equipment to your wireless network, see Wi-Fi Protected Setup Method on page 20. You cannot set up the WPS settings when the security is WEP. Make sure that the security mode is WPA-PSK, WPA2-PSK, or WPA-PSK + WPA2-PSK mixed mode.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 2. Select Advanced > Wireless Settings. Scroll down The WiFi bridge/extender’s PIN is shown for information only. You cannot change it. 3. To disable the WiFi bridge/extender’s PIN entirely, clear the Enable Router’s PIN check box. By default, the PIN is enabled, but there might be situations in which you want to disable the PIN. 4. To change the number of times that a PIN connection can fail, below the Enable Router's PIN check box, type a number in the field.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP CAUTION: When you clear this check box and you add a new wireless client through WPS, the WiFi bridge/extender’s wireless settings change to an automatically generated SSID and passphrase. (The passphrase is also referred to as the wireless network password or network key). 7. Click the Apply button. Set Up a Wireless Card Access List By default, any wireless device that is configured with the correct SSID can access your wireless network.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 3. Click the Setup Access List button. 4. Select the Turn on Access Control check box. 5. Click the Add button. 6. For the WiFi device that you want to allow to access the network, enter a device name and its wireless MAC address. 7. Click the Apply button. The device appears on the wireless card access list. 8. Repeat Step 5 through Step 7 for each WiFi device that you want to add. 9. Click the Apply button. You settings are saved.
6. 6 Troubleshooting F ind an d fix pro ble ms This chapter provides information to help you diagnose and solve problems you might have with your WiFi bridge/extender.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Make sure to restart your network in this sequence: 1. Unplug and turn off the cable modem. 2. Turn off the WiFi bridge/extender and computers. 3. Plug in the cable modem and turn it on. Wait two minutes. 4. Turn on the WiFi bridge/extender and wait two minutes. 5. Turn on the computers.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Troubleshoot with the LEDs After you turn on power to the WiFi bridge/extender, the following sequence of events occurs: 1. When power is first applied, verify that the Power LED is on. 2. Verify that the Power LED turns amber within a few seconds, indicating that the self-test is running. 3. After approximately 30 seconds, verify the following: • The Power LED is solid green. • The Internet LED is lit.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Table 3. Troubleshooting with LEDs (continued) You cannot connect to the Internet. It can take a couple of minutes to establish a connection the first time you power on your WiFi bridge/extender. Always leave your WiFi bridge/extender plugged in to AC power and connected to the cable system. Do the following: • Check your cable connections. Make sure that connectors are finger tight. • Make sure that you have powered up in the following sequence: 1.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP If all LEDs are still lit one minute after power-up, do the following: • Turn the power off and back on to see if the WiFi bridge/extender recovers. • To return the WiFi bridge/extender to its factory settings, press and hold the Reset button. For more information, see Factory Settings on page 57. If the error persists, you might have a hardware problem.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP 2. Click the Apply button. Cannot Log In to the WiFi Bridge/Extender If you are unable to log in to the WiFi bridge/extender from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the WiFi bridge/extender as described in Check Ethernet Cable Connections on page 50.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Changes Not Saved If the WiFi bridge/extender does not save the changes you make through the NETGEAR genie screens, check the following: • When you enter configuration settings on a screen, always click the Apply button before you move to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.
A. Supplemental Information A dditiona l de tails A This appendix provides factory default settings and technical specifications for the MoCA 2.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Factory Settings You can return the WiFi bridge/extender to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Reset button on the back panel of the WiFi bridge/extender for at least seven seconds. The WiFi bridge/extender resets, and returns to the factory settings that are shown in the following table. Table 4.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Technical Specifications Table 5. WM2500RP WiFi bridge/extender specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • • • • Dimensions 217.74 x 147.73 x 34.92 mm (8.57 x 5.81 x 1.37 in.) Weight 0.41 kg (0.
B. Notification of Compliance N E T GEAR du al b an d - wir eles s B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Dynamic Frequency Selection (DFS) for devices operating in the bands 5250-5350 MHz,5470-5600 MHz and 5650-5725 MHz. Sélection dynamique de fréquences (DFS) pour les dispositifs fonctionnant dans les bandes 5250-5350 MHz, 5470-5600 MHz et 5650-5725 MHz. The maximum antenna gain permitted (for devices in the bands 5250-5350 MHz and 5470-5725 MHz) to comply with the e.i.r.p. limit.
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).