AC750 WiFi Range Extender M ode l E X 6 1 0 0 User M a n u a l October 2015 202-11307-05 350 East Plumeria Drive San Jose, CA 95134 USA
AC750 WiFi Range Extender Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
AC750 WiFi Range Extender Contents Chapter 1 Get to Know Your Extender Front Panel and Side Panel LEDs and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When to Use Your Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Support for the 802.11ac Networking Standard. . . . . . . . . . . . . . . . . . . . . . . . . . 8 Chapter 2 Get Started Use the Extender in Extender Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC750 WiFi Range Extender Erase the Settings and Return to Factory Settings . . . . . . . . . . . . . . . . . . . . . 39 Update the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Restart the Extender Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Chapter 5 FAQs and Troubleshooting FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Get to Know Your Extender 1 The AC750 WiFi Range Extender boosts your existing network range and speed, delivering dual-band WiFi. You can also use the extender in access point mode as a WiFi access point and create a new WiFi hotspot by using a wired Ethernet connection. This chapter covers the following topics: • Front Panel and Side Panel LEDs and Buttons • When to Use Your Extender • Support for the 802.
AC750 WiFi Range Extender Front Panel and Side Panel LEDs and Buttons The LEDs are located on the front panel. A switch, buttons, and an Ethernet port are located on the side panel. Router Link LED Router Arrow LED Client Arrow LED Client Link LED Power LED WPS LED Access Point/Extender switch Power On/Off button WPS button Factory Reset button Ethernet port Figure 1. Extender front panel and side panel Table 1.
AC750 WiFi Range Extender Table 1. LEDs (continued) LED Description Power LED • • • Solid amber. The extender is booting. Solid green. The extender is powered on. Off. The extender is powered off. WPS LED • • • Solid green. WiFi security is enabled (WPA or WPA2). Blinking green. The extender is making a WPS connection. Off. WiFi security is not enabled. When to Use Your Extender We recommend that you connect to the extender only when your WiFi network connection is poor.
AC750 WiFi Range Extender Support for the 802.11ac Networking Standard The extender supports the 802.11ac networking standard. This new standard offers better speed, improved reliability, and more range than older WiFi networking standards. The extender is backward compatible with earlier WiFi standards. However, to get the benefits of 802.11ac, your WiFi router must support the 802.11ac WiFi networking standard. To learn more about the 802.11ac WiFi networking standard, visit netgear.com/landing/80211ac/.
2.
AC750 WiFi Range Extender Use the Extender in Extender Mode The extender repeats signals from an existing WiFi router or access point. Place the extender, apply power, and connect the extender to your WiFi network. Note: You can also use the extender as a WiFi access point and create a new WiFi hotspot by using a wired Ethernet connection. See Use the Extender in Access Point Mode on page 15. Place the Extender and Apply Power ¾ To place the extender and apply power: 1.
AC750 WiFi Range Extender ¾ To use WPS to connect the extender to your WiFi router: 1. Press the WPS button on the side panel of the extender. The WPS LED blinks. 2. Within two minutes, press the WPS button on your router or access point. When the extender connects to your existing WiFi network, the WPS LED on the extender lights solid green and the Router Link LED lights. If the Router Link LED does not light, try again. If it still does not light, see Connect With Web Browser Setup on page 12. 3.
AC750 WiFi Range Extender 9. Test the extended WiFi range by moving your computer or WiFi device to the area with a poor router WiFi signal: a. Leave your computer or WiFi device in the area with a poor router WiFi signal and return to the extender. b. Check the Client Link LED on the extender: • If the Client Link LED is solid green or amber, your extended WiFi network reaches the area with a poor router WiFi signal and your network setup is complete.
AC750 WiFi Range Extender 7. Select a WiFi network to extend and click the NEXT button. If you do not want to extend both WiFi bands, clear the 2.4 GHz WiFi Networks or the 5 GHz WiFi Networks check box. 8. In the Password (Network Key) field, type the existing WiFi network password (also called passphrase or security key) and click the NEXT button. 9. Set the network name (SSID) and password for your new extender WiFi network and click the NEXT button.
AC750 WiFi Range Extender 18. If the Router Link LED doesn’t light amber or green, plug the extender into an outlet closer to the router and try again. Keep moving the extender to outlets closer to the router until the Router Link LED lights amber or green. 19. Reconnect your computer or WiFi device to the new extended WiFi network. 20. Test the extended WiFi range by moving your computer or WiFi device to the area with a poor router WiFi signal: a.
AC750 WiFi Range Extender Use the Extender in Access Point Mode You can use the extender as a WiFi access point, which creates a new WiFi hotspot by using a wired Ethernet connection. Figure 5. Extender as an access point ¾ To install the extender as an access point: 1. Set the Access Point/Extender switch to the Access Point position. 2. Use an Ethernet cable to connect the Ethernet port on the extender to an Ethernet LAN port on a router or a remote Ethernet LAN jack with LAN access. 3.
AC750 WiFi Range Extender After the connection with the computer or WiFi device is established, the Client Link LED lights. 6. Launch a web browser and enter www.mywifiext.net in the address field. The New Extender Setup page displays. 7. Click the NEW EXTENDER SETUP button. The Create Account page displays. 8. Complete the fields on the page and click the NEXT button. 9. Verify that the Access Point/Extender switch is set to Access Point and click the Continue button.
AC750 WiFi Range Extender Run Smart Setup You can use Smart Setup to change the extender settings. This is an easy way to connect the extender to a different router or to change the extender WiFi network name (SSID) or WiFi password. ¾ To run Smart Setup: 1. Use a WiFi network manager on a computer or WiFi device to find and connect to the new extended WiFi network. After the connection with the computer or WiFi device is established, the Device Link LED lights solid green. 2. Launch a web browser. 3.
3.
AC750 WiFi Range Extender View Connected Devices You can view a list of devices that are connected to the extender network. ¾ To view connected devices: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays. 4. If your browser displays the Menu icon , click it.
AC750 WiFi Range Extender When you enable FastLane Technology, two options are available: ¾ • Use the 2.4 GHz band to connect the extender to the WiFi devices and use the 5 GHz band to connect the extender to the WiFi router. Use this mode if your WiFi router supports the 5 GHz band but the devices that you want to use for gaming and streaming support the 2.4 GHz band. • Use the 5 GHz band to connect the extender to the WiFi devices and use the 2.4 GHz band to connect the extender to the WiFi router.
AC750 WiFi Range Extender 7. Select a radio button: • Router-to-Extender in 2.4 GHz only and Extender-to-Device in 5 GHz only • Router to Extender in 5 GHz only and Extender-to-Device in 2.4 GHz only 8. Click the Save button. Your settings are saved. View WiFi Settings ¾ To view the WiFi settings: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3.
AC750 WiFi Range Extender Change the WiFi Network Name ¾ To change the WiFi network name: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays. 4. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Wireless. 6.
AC750 WiFi Range Extender turn off the SSID broadcast to create a hidden WiFi network. To connect to a hidden network you must know its SSID and password and manually enter them. ¾ To turn off the SSID broadcast to create a hidden network: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button.
AC750 WiFi Range Extender ¾ To enable or disable the WiFi radios: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays. 4. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Wireless. 6. Select or clear the Enable 2.4 GHz WiFi check box.
AC750 WiFi Range Extender 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays. 4. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Wireless. 6. In each WiFi Speed menu, select a speed. 7. Click the SAVE button. Your settings are saved.
AC750 WiFi Range Extender WPS supports WPA and WPA2 WiFi security. If your extender network is open (no WiFi security is set), connecting with WPS automatically sets WPA + WPA2 WiFi security on the extender network and generates a random passphrase. You can view this passphrase on the WiFi Settings page (for more information, see View WiFi Settings on page 21). For information about using WPS to connect the extender to a WiFi network during setup, see Use the Extender in Access Point Mode on page 15.
AC750 WiFi Range Extender Use WPS With the PIN Method To use the PIN method to connect a WiFi device to the extender’s WiFi network, you must know the PIN of the WiFi device that you are trying to connect. ¾ To add a computer or WiFi device to the extender’s WiFi network: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. 3.
AC750 WiFi Range Extender You can deny network access to specific computers and WiFi devices based on their MAC addresses. Each network device is assigned a MAC address, which is a unique 12-character physical address, containing the hexadecimal characters 0–9, a–f, or A–F only, and separated by colons (for example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of the WiFi device.
AC750 WiFi Range Extender Your settings are saved and that device cannot connect to the extender’s WiFi network. Set Up an Access Schedule You can control access to all users during specific periods of the day. You can set up an access schedule that prevents Internet access through the extender network based on the times that you set. ¾ To set up an access schedule: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2.
AC750 WiFi Range Extender Change the Extender’s Device Name The default name is EX6100. ¾ To change the extender’s device name: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays. 4. If your browser displays the Menu icon , click it. The extender menu displays. 5.
AC750 WiFi Range Extender Set Up the Extender to Use a Static IP Address The extender comes set up to use a dynamic IP address, which is the correct setting for most home networks. ¾ To set up the extender to use a static IP address: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays.
AC750 WiFi Range Extender 9. Click the SAVE button. Your settings are saved. Use the Extender With MAC Filtering or Access Control When the WiFi device connects through the extender to your router, the MAC address of the WiFi device that is shown on the router is translated to another MAC address. If your router’s MAC filter, WiFi access control, or ACL is enabled, the WiFi device connects to the extender but cannot get an IP address from the extender and cannot access the Internet.
4.
AC750 WiFi Range Extender Change the Extender User Name and Password You can change the user name and password to log in to the extender. ¾ To add an extender user: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays. 4. If your browser displays the Menu icon , click it.
AC750 WiFi Range Extender Turn Password Protection Off and On We recommend that you leave password protection on to help keep your network secure. You can turn password protection off and on. ¾ To turn password protection off or on: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays. 4.
AC750 WiFi Range Extender Your email and password are displayed. 6. Click the BACK button. A login window opens. Log in to the extender. Automatically Adjust for Daylight Saving Time 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2. In the address field of your browser, enter www.mywifiext.net. A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays. 4.
AC750 WiFi Range Extender 6. In the Extender Clock section, select the Manual radio button. 7. To specify the time, complete the fields or click the Sync Clock button to synchronize the extender time to the time on the computer or WiFi device that you are using. 8. Click the SAVE button. Your settings are saved. Back Up and Manage the Extender Configuration When the extender works correctly after initial setup, we recommend that you back up the extender configuration settings.
AC750 WiFi Range Extender 7. If your browser is not set up to save downloaded files automatically, locate where you want to save the file. 8. Click the OK button. The extender configuration settings are backed up. Restore the Configuration Settings You can restore the configuration file of the extender to a previously saved configuration file. ¾ To restore the extender configuration settings: 1. On a computer or WiFi device that is connected to the extender network, launch a web browser. 2.
AC750 WiFi Range Extender 9. Confirm your decision. The extender configuration is restored and the extender restarts. This process takes about one minute. Return the Extender to Its Factory Settings To reset the extender to its factory settings, you can use the Factory Reset button or the Erase feature. For information about the factory settings, see Factory Default Settings on page 47.
AC750 WiFi Range Extender A login page opens. 3. Enter your user name and password and click the LOG IN button. The Status page displays. 4. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Settings > Other Settings. CAUTION: After you click the RESET button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting. 6. Click the RESET button. A confirmation pop-up window opens. 7.
AC750 WiFi Range Extender 4. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Firmware Update. 6. Click the CHECK ONLINE button. 7. If new firmware is available, follow the onscreen prompts to download it onto your computer. Note: You might need to unzip the firmware file. 8. Click the BROWSE button. 9. Locate and select the new firmware file. The firmware file name ends with a .chk extension.
AC750 WiFi Range Extender The Status page displays. , click it. 4. If your browser displays the Menu icon The extender menu displays. 5. Select Settings > Other. The Other Settings page displays. 6. Click the RESTART button and click the Yes button to confirm. The extender restarts, which takes about two minutes.
5.
AC750 WiFi Range Extender FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point. For more information about where the place the extender, see Place the Extender and Apply Power on page 10.
AC750 WiFi Range Extender Cannot Connect to the Extender If you cannot connect to the extender, determine what prevents you from connecting: • If you forgot your user name or password, click the Username & Password Help link. For more information, see FAQs on page 44. • If your browser displays an error page, include http:// in the address field of your browser by typing http://www.mywifiext.net.
A.
AC750 WiFi Range Extender Factory Default Settings The following table includes the factory settings for the extender. You can use the Factory Reset button or the Erase feature to return the extender to these settings. (See Return the Extender to Its Factory Settings on page 39.) Table 2.
AC750 WiFi Range Extender Table 3. Technical specifications (continued) Feature Description Environmental • • • Interface • • Operating temperature: 32° to 140°F (0° to 40°C) Operating humidity: 90% maximum relative humidity, noncondensing Electromagnetic emissions: Meets requirements of FCC Part 15 Class B. Local: 10BASE-T, 100/1000BASE-Tx, RJ-45 802.11ac, 802.11n, 802.11a, 802.11g, 802.