Quick Start Guide

Frequently asked questions

What do I do if the software installation does not

start automatically?

If TRU-Install does not start automatically, you can start the installation process

manually.

Windows

1. Double-click My Computer (Windows XP) or Computer (Windows 7 or

Vista) on your desktop.

2. Click the TRU-Install drive.

3. Under the TRU-Install drive, open the Win folder and double-click the

Setup.exe file. Follow the on-screen prompts to install the software.

Mac OS X

If you do not see the 3G Watcher window:

1. Open Finder.

2. Under Devices, double-click 3G Watcher.

3. Double-click the installer package.

Does the latest version of Watcher work with my

other Sierra Wireless modems?

Yes, Watcher is backwards compatible with all Sierra Wireless USB and

ExpressCard modems. It is not compatible with non-Sierra Wireless products.

You can set Watcher to automatically check for updates. For more information,

see the Watcher Help (select Help > Help topics).

When do I use the extension cable?

If the orientation of your computer’s USB slot

or the thickness of your computer are such that

pressure is applied to the end or side of the

modem, you may damage the modem or your

computer. In such cases, do not insert the modem

directly into your computer’s USB slot. Use the

USB extension cable and laptop clip instead.