User guide

Contents
Rev 1 Oct.13 7
GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Enable / disable GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Set the GPS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Set the GPS measurement unit type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Use GPS to track your location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Why can’t I connect a device to the Hotspot? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Why can’t I access the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
My battery has not charged while in use and connected to the charger . . . . . . . . . 57
The signal indicator is always low. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
The download or upload speeds are very slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How do I go back to the Homepage (web interface)?. . . . . . . . . . . . . . . . . . . . . . . . . 58
What do I do if I forget my Main or Guest Wi-Fi Password . . . . . . . . . . . . . . . . . . . . 58
What do I do if I forget my Admin Login or the Homepage URL? . . . . . . . . . . . . . . . 58
How do I disconnect from the mobile broadband network?. . . . . . . . . . . . . . . . . . . . 59
The Connect / Disconnect button on the Homepage doesn’t work.. . . . . . . . . . . . . 59
How can I extend the life of the battery? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How do I turn the Hotspot off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How do I find out how many users are connected to my Hotspot’s Wi-Fi networks?
59
The LCD screen is not lit. How do I know if the Hotspot is still powered on? . . . . . 60
How do I find my computer’s IP address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Where can I find more information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
The Wi-Fi network name does not appear in the list of networks. . . . . . . . . . . . . . . 63
The No Signal icon appears on the LCD screen / Homepage. . . . . . . . . . . . . . . . . . . . 63
Unable to access the Homepage when connected to a VPN. . . . . . . . . . . . . . . . . . . . 63
Unable to connect a computer running Windows® Vista® to the Hotspot. . . . . . . . 63