Zain Mobile Hotspot AirCard 790S User Manual January 2015 202-11498-01 350 East Plumeria Drive San Jose, CA 95134 USA
Zain Mobile Hotspot Support Contact your Internet service provider for technical support. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Contents Chapter 1 Get Started Know Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Manage Your Device and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Power Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Zain Mobile Hotspot Manage Hotspot Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change Network Names and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change Hotspot Web Page Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change Device Encryption Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . View Details About Your Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Zain Mobile Hotspot or the hotspot web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Your device cannot access the hotspot web page when connected to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 The hotspot cannot connect to a computer running Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Get Started This chapter provides an overview of Zain Mobile Hotspot features, and instructions for how to set up your mobile hotspot and connect to the Internet. The chapter covers the following topics: • Know Your Device • Set Up and Connect to the Internet • Additional Information Note: Firmware updates with new features and bug fixes are available at downloadcenter.netgear.com.
Zain Mobile Hotspot Know Your Device Your mobile hotspot enables you to create a Wi-Fi access point in any location with cellular network coverage. Use a Wi-Fi access point to connect your laptop and other Wi-Fi-capable devices to your service provider’s mobile broadband network and connect to the Internet. You can also use your mobile hotspot in tethered mode by connecting it to your laptop with the USB cable to access the Internet. For more information, see Tethered Mode on page 16.
Zain Mobile Hotspot Power Key Use the Power key to wake the hotspot and to power the device on and off. Table 1. Power key usage Desired Result Action Turn on hotspot. Press and hold the Power key for three seconds. Turn off hotspot. Press and hold the Power key for five seconds. Wake up Wi-Fi signal and Press and quickly release the Power key. screen. Status LED The LED indicates the device’s connection status: Table 2.
Zain Mobile Hotspot Touchscreen Elements You can use the touchscreen icons and other screen elements to view the hotspot’s status, configure Wi-Fi band settings, view data usage details, and view system alerts Network icon Battery icon Traffic Signal strength Wi-Fi network name and password Home button Data usage Back button Settings button Messages button Wi-Fi status and button Number of connected devices Figure 2. Touchscreen display Table 3. Touchscreen icons Icon Indicates Home button.
Zain Mobile Hotspot Table 3. Touchscreen icons (continued) Icon Indicates Network indicator. These icons show the type of cellular network: • 4G. An LTE network is available. • H+. DC-HSPA+, HSPA+ networks are available. • H . HSPA/HSDPA and dual-carrier networks are available. • 3G. A UMTS network is available. Traffic. Arrows show the cellular Internet traffic status: • Gray outline. The hotspot is connected. • Solid white outline. The hotspot is sending or receiving information. • None.
Zain Mobile Hotspot Accessories The following accessories are included with your hotspot: • Micro USB cable . Use this cable to recharge the battery or tether the mobile hotspot to your computer. For more information, see Tethered Mode on page 16. • Wall charger. Use a wall charge with the USB cable to recharge the battery or to power the mobile hotspot from a wall socket. For more information, see Recharge the Battery on page 55. • Jump boost cable.
Zain Mobile Hotspot Jump Boost Another Device You can give a boost to your smartphone if it is low or out of battery power by connecting it to the hotspot’s jump boost cable and starting boost from the touchscreen screen or the hotspot web page. Figure 3. Jump boost cable Note: You cannot charge the hotspot while it is boosting another device. To start the jump boost of another device from the touchscreen: 1. Plug the jump boost cable into your hotspot. 2.
Zain Mobile Hotspot Set Up and Connect to the Internet The battery and micro SIM card are pre-installed in your hotspot. If you need to re-install these components, complete the steps in the sections listed in steps 1 and 2. To set up and connect to the Internet: 1. Install the Micro SIM card. For more information, see Install the Micro SIM Card on page 13. 2. Install the battery. For more information, see Install the Battery on page 14. 3. Connect to the Internet.
Zain Mobile Hotspot 4. Insert the battery as shown. Battery Gold contacts Ensure that the gold contacts on the battery line up with the gold contacts on the device. 5. Replace the hotspot cover. Install the Battery To install the battery: 1. Remove the hotspot back cover by lifting at the notch on either corner of the device. Make sure that the micro SIM card is already installed. For more information, see Install the Micro SIM Card on page 13.
Zain Mobile Hotspot 2. Insert the battery as shown. Battery Gold contacts Ensure that the gold contacts on the battery line up with the gold contacts on the device. 3. Replace the back cover. Note: The battery comes partially charged and ready to use. When the battery needs recharging, follow the instructions in Recharge the Battery on page 55. Connect to the Internet Your computer and other devices can connect to the hotspot wirelessly.
Zain Mobile Hotspot b. Select the Wi-Fi name displayed on the hotspot touchscreen and connect to it. c. When prompted, enter your Wi-Fi password as it displays on the hotspot touchscreen. 3. Launch your browser to surf the Internet. Personalize the Hotspot You can personalize the hotspot and change its settings using the following methods: • Touchscreen. Use the touchscreen to make basic Wi-Fi and other settings changes. • Web page.
Zain Mobile Hotspot You can visit the hotspot web page at http://hotspot.zain or http://192.168.1.1 to customize your hotspot’s advanced settings. To install drivers on a computer running Windows XP: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Settings button. 4. Tap the USB Tethering button. USB tethering should be ON by default. If USB tethering is not ON, slide the OFF button to the ON position.. 5. Tap the Install Win XP drivers button.
Zain Mobile Hotspot NETGEAR AirCard App for Smartphones and Tablets Download and use the complimentary NETGEAR AirCard app to view your connection, settings, and data usage from your smartphone or tablet. Search the app store for NETGEAR AirCard. To manage all hotspot settings, visit the hotspot web page at http://hotspot.zain or http://192.168.1.1. Hotspot Web Page Your hotspot comes configured and ready to use. Use the hotspot web page to manage advanced settings.
Zain Mobile Hotspot hotspot touchscreen. If the screen is blank (a power-saving feature), press and quickly release the Power key. The default Wi-Fi password is printed on a label under the battery. • Guest Wi-Fi password. When the guest Wi-Fi network is enabled, guests can use this password to access the network. • Admin login password . Use this to log in to the hotspot web page as an administrator.
2. Use Your Mobile Hotspot 2 This chapter explains how to use your hotspot. The chapter covers the following topics: • View Data Usage • Manage Wi-Fi • Set Mobile Broadband Options • View Alerts • Extend Battery Life • Manage Hotspot Security • View Details About Your Mobile Hotspot • Update Mobile Hotspot Software and Firmware Note: To change settings, log in as an administrator. See Hotspot Web Page on page 18.
Zain Mobile Hotspot View Data Usage You can view an estimate of your data usage on the hotspot web page and on the hotspot touchscreen. The plan data counter resets automatically when the next billing cycle starts, and the session data counter resets automatically for each session. To view estimated data usage on the hotspot touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. The touchscreen shows the estimated data usage for the current billing cycle.
Zain Mobile Hotspot The hotspot web page displays the data usage for the current billing cycle and for the current broadband session. Manage Wi-Fi Advanced users can set up the Wi-Fi radio of the hotspot to meet their Wi-Fi needs by customizing settings on the hotspot web page. On the hotspot web page, the following Wi-Fi profiles are available: • Main Wi-Fi. Share your main Wi-Fi with 2.4 GHz devices you trust. • Default, dual-band Wi-Fi (2.4 GHz and 5 GHz) . Gives you the flexibility to connect 2.
Zain Mobile Hotspot Specify the Wi-Fi Settings From the touchscreen, you can specify a number of Wi-Fi settings. For more detailed profile selections, visit the hotspot web page (http://hotspot.zain or http://192.168.1.1). You can establish any one of the following types of networks: • Default (No secondary network). Main Wi-Fi only on the 2.4 GHz band. If you configured a custom profile using the hotspot web page, you have the option to return to the defaul Wi-Fi setting. • Dual Band Wi-Fi.
Zain Mobile Hotspot The Wi-Fi Options screen displays. 5. To disable the Wi-Fi signal in a restricted area, tap the > button next to Wi-Fi Signal. 6. Slide the ON button to the OFF position. Your setting is saved. 7. To set the Wi-Fi range, tap the > button next to Wi-Fi Range. 8. Tap the radio button for the selection that you want. Your setting is saved.
Zain Mobile Hotspot 9. To power down the Wi-Fi radio after a set period of inactivity, tap the > button next to Wi-Fi Standby. 10. Tap the radio button for the selection that you want. Your setting is saved. Use the hotspot web page to set up a profile that is more detailed than the basic profiles offered on the touchscreen screen. To select a Wi-Fi profile or create a custom profile on the hotspot web page: 1.
Zain Mobile Hotspot 4. Select Wi-Fi > Options. 5. In the Wi-Fi Profiles list, select a predefined profile or select Custom Setup to choose your own options.
Zain Mobile Hotspot The Wi-Fi Options screen that displays depends on the Wi-Fi profile that is selected. 6. To modify the displayed profile (even if you selected a predefined profile), use the following options: • Secondary Wi-Fi. Select the Enable secondary Wi-Fi network check box to use a secondary Wi-Fi network. • Frequency. Select the Wi-Fi frequency (2.4 GHz or 5 GHz) to use on the main, secondary, or both Wi-Fi networks. • Guest mode.
Zain Mobile Hotspot Connect to Wi-Fi from Wireless Device You can connect up to 15 wireless devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your hotspot network. For information about setting connections for main Wi-Fi and guest Wi-Fi networks, see Set the Maximum Number of Connected Devices on page 35. You can add a wireless device to your Wi-Fi network manually.
Zain Mobile Hotspot 4. Tap the WPS button. 5. Tap the Pair with Main Wi-Fi or Pair with Secondary Wi-Fi button. 6. Within two minutes, press the WPS key on the wireless device you want to connect. Your mobile hotspotand the wireless device communicate and establish the connection. To add a WPS-enabled Wi-Fi device from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1.
Zain Mobile Hotspot 4. Select Wi-Fi > Connect. 5. Click the WPS button for either the main Wi-Fi or secondary Wi-Fi network (if available). 6. Choose the WPS method you want to use: • WPS button pairing. If the device you want to connect has a WPS key, click the WPS button pairing button and, within two minutes (120 seconds), press the device’s WPS key. • Enter WPS PIN. If the device you want to connect has a WPS PIN associated with it, click the Enter WPS PIN button and enter the device’s WPS PIN.
Zain Mobile Hotspot 2. Tap the Home ( ) button. 3. Tap the Wi-Fi button. 4. Tap the Guest Wi-Fi button. 5. Slide the OFF button to the ON position. Guest Wi-Fi is enabled.
Zain Mobile Hotspot To enable guest Wi-Fi from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. 4. Select Wi-Fi > Options. The Wi-Fi Options screen displays. 5. In the Wi-Fi Profiles list, select Guest Wi-Fi.
Zain Mobile Hotspot Note: The default values are appropriate to support a guest network. 6. Click the Submit button. Guest Wi-Fi is enabled. Enable Dual-Band Wi-Fi When all of your devices support 5 GHz Wi-Fi, use dual-band Wi-Fi for faster downloads. Dual-band Wi-Fi uses more power. To enable dual-band Wi-Fi from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Wi-Fi button. 4. Tap the Dual-Band Wi-Fi button. 5.
Zain Mobile Hotspot To enable dual-band Wi-Fi from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. 4. Select Wi-Fi > Options. The Wi-Fi Options screen displays. 5. In the Wi-Fi Profiles list, select Dual-Band Wi-Fi.
Zain Mobile Hotspot Set the Maximum Number of Connected Devices You can connect up to 15 wireless devices to the hotspot. These connections are shared between the hotspot’s main and secondary Wi-Fi networks. To set the number of devices that can connect to each Wi-Fi network from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Wi-Fi button. 4. Tap the Devices button. 5. Tap the Max Wi-Fi Devices button.
Zain Mobile Hotspot The Max Wi-Fi Devices screen displays. 6. Slide the button to specify how you want the Wi-Fi devices to be shared between each Wi-Fi network. 7. Tap the Submit button. Your setting is saved. To set the number of devices that can connect to each Wi-Fi network from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3.
Zain Mobile Hotspot The Wi-Fi Options screen displays. Scroll down to the bottom of the screen. 5. From the Max Wi-Fi list, select the number of devices that are allowed to access your hotspot. 6. Click the < button or the > button to adjust the number of connections available on each of the Wi-Fi networks (main and secondary). The Submit button displays after you make a selection. 7. Click the Submit button.
Zain Mobile Hotspot 2. Tap the Home ( ) button. 3. Tap the Wi-Fi button. 4. Tap the Devices button. To view the connected devices from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive.
Zain Mobile Hotspot A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays on the home screen. If you notice a Wi-Fi device that you do not recognize, you can block that device from connecting to your Wi-Fi network. To block a device from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Wi-Fi button.
Zain Mobile Hotspot 4. Tap the Devices button. 5. Tap the device that you want to block. 6. Tap the Block Device button. 7. Tap the Continue Block button. The device is blocked from your network. To block a device from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin.
Zain Mobile Hotspot A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays on the home screen. 4. Click the device name. 5. Click the Block Device button. 6. When prompted, click the Block Device button again. To view a list of blocked devices from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Wi-Fi button. 4. Tap the Devices button.
Zain Mobile Hotspot 5. Tap the Blocked List button. Note: Devices display when Blocked List feature is set to ON. To view a list of blocked devices from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays.
Zain Mobile Hotspot To unblock a device from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Wi-Fi button. 4. Tap the Devices button. 5. Tap the Blocked List button. Note: Devices display when Blocked List feature is set to ON.
Zain Mobile Hotspot 6. Tap the device that you want to unblock. 7. Tap the Unblock button. The device has access to your network. To unblock a device from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays.
Zain Mobile Hotspot Set Mobile Broadband Options By default, the mobile hotspot automatically connects to your service provider’s mobile broadband network. You can change this feature so that the mobile hotspot automatically connects to another network when you are roaming or never auto connects. To set auto connect options from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Settings button. 4. Tap the Network button.
Zain Mobile Hotspot 5. To set the network mode, tap the Network Mode > button. 6. Tap the radio button for the selection that you want. Your setting is saved. 7. Tap x to close the confirmation message window. 8. To set the auto connection method, tap the Auto Connect > button. The Auto Connect screen displays. 9. Tap the radio button for the selection that you want. Your setting is saved. 10. Tap x to close the confirmation message window. 11. Tap the Home ( ) button. 12. The Home screen displays.
Zain Mobile Hotspot 4. Select Settings > Network > Preferences. 5. Select an Auto Connect option: • Never (connect manually each use) . The mobile hotspot does not attempt to automatically connect to the mobile broadband network when powered on. To connect to the network manually, view the Mobile Broadband Disconnected alert and click the Connect button. • Always except when roaming .
Zain Mobile Hotspot To view alerts from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Alerts bar. 4. Read each alert that displays and follow any displayed instructions. 5. To return to the Home screen, tap the Home ( ) button. Note: Alerts remain as long as the issues that cause them are active. When the issues are resolved, the alerts are removed automatically. To view alerts from the hotspot web page: 1.
Zain Mobile Hotspot Adjust Wi-Fi Settings to Optimize Battery Life If the devices you are connecting to your Wi-Fi network are always close to your hotspot, shorten the Wi-Fi range. Set the standby timer to a shorter period to reduce the amount of time to wait when no devices are connected to either Wi-Fi network before going into standby mode (the Wi-Fi radio turns off). Note: When you change the Wi-Fi settings, any devices connected to the hotspot are disconnected and might need to be reconnected.
Zain Mobile Hotspot 5. To disable the Wi-Fi signal when you are on a USB tether, tap the Wi-Fi Signal > button. 6. Slide the ON button to the OFF position. Your setting is saved. 7. Tap the x button. The WiFi Options screen displays. 8. To set the Wi-Fi range, tap the Wi-Fi Range > button. 9. Tap the radio button for the selection that you want. Your setting is saved. 10. Tap the x button. The WiFi Options screen displays. 11.
Zain Mobile Hotspot Use the hotspot web page to set up a profile that is more detailed than the basic profiles offered on the touchscreen screen. To adjust Wi-Fi setttings to optimize battery life from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive.
Zain Mobile Hotspot • USB Tethering. If you are tethering your hotspot to your device and do not want to use Wi-Fi for other devices, select the Wi-Fi stays Off radio button. The Submit button displays after you make a selection. 6. Click the Submit button. 7. Select Settings > General > Device. 8. From the Wi-Fi Standby list, select a shorter time period. The shorter the time, the longer the battery life. The Submit button displays after you make a selection. 9. Click the Submit button.
Zain Mobile Hotspot 2. Tap the Home ( ) button. 3. Tap the Settings button. 4. Tap the Display button. 5. Tap the Display Brightness > button. 6. Slide the button to select the display brightness that you want. Your setting is saved.
Zain Mobile Hotspot 7. Tap the Back ( ) button. 8. Tap the Display Timeout > button. 9. Tap the radio button for the selection that you want. Your setting is saved. To adjust display settings to increase battery life from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin.
Zain Mobile Hotspot 4. Select Settings > General > Device. 5. Adjust any of these settings: • Display Brightness . Select the Dimradio button. • Timeout on AC, Timeout on USB . From the lists, select shorter time periods. The Submit button displays after you make a selection. 6. Click the Submit button. Recharge the Battery The battery comes partially charged. You can recharge the battery from a wall socket or from the USB port on your computer.
Zain Mobile Hotspot To recharge the battery from a wall socket: 1. Attach one end of the micro USB cable to the connector on the right on the mobile hotspot and attach the other end to the wall charger (included). 2. Plug the wall charger into a wall socket. A lightning bolt appears on the Battery icon when the battery is charging ( ). The Battery icon on the touchscreen indicates when the battery is fully charged ( and a notification displays.
Zain Mobile Hotspot Note: The touchscreen goes into sleep mode after a set time to extend battery life. To wake up the touchscreen, press and quickly release the Power key. USB Tethering Use USB tethering to connect to the Internet from supported computers with a USB cable and charge the hotspot battery at the same time. Turn off USB tethering if you only want to charge your hotspot with your computer.
Zain Mobile Hotspot 3. Tap the Settings button. 4. Tap the USB Tethering button. 5. Slide the OFF button to the ON position. USB tethering is enabled. Enable Airplane Mode Turn on airplane mode if you want to use jump boost while on an airplane or in areas where Wi-Fi is restricted. To enable airplane mode from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button.
Zain Mobile Hotspot 3. Tap the Settings button. 4. Tap the Airplane Mode button. 5. Slide the OFF button to the ON position. Airplane mode is enabled. To enable airplane mode from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive.
Zain Mobile Hotspot 4. Click the Jump Boost button. 5. Click the Enable Airplane Mode button. Airplane mode is enabled.
Zain Mobile Hotspot You can also block undesired hotspot users. For more information, see View or Block Connected Users on page 37. Note: When you change the Wi-Fi settings, the hotspot resets. Any devices connected to the hotspot are disconnected when the hotspot resets. Change Network Names and Passwords The main and guest Wi-Fi network names identify your Wi-Fi networks and are visible to other Wi-Fi-enabled devices.
Zain Mobile Hotspot 4. To change the network name and password of the main Wi-Fi, tap the Main Wi-Fi button. 5. To change the network name and password of the guest Wi-Fi, tap the Guest Wi-Fi button. 6. To change the Wi-Fi name, tap the Edit button that is next to Wi-Fi name. A warning message displays. 7. Tap the Continue button. The Wi-Fi name displays. 8. Enter the new Wi-Fi name. 9. Tap the Done button. Your setting is saved. The Main Wi-Fi screen displays. 10.
Zain Mobile Hotspot 15. For guest Wi-Fi, to change the password each time you enable guest Wi-Fi, select the New password each session check box. When this option is selected, the password entered in step 12 remains only for the current session. Your setting is saved. To change network names and passwords from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1.
Zain Mobile Hotspot The Wi-Fi Options screen that displays depends on the Wi-Fi profile that is selected. 6. In the Main Wi-Fi and Secondary Wi-Fi sections, change the Wi-Fi Name and Wi-Fi Password fields as desired. 7. To create a new guest password each time you power on the hotspot, select the Generate a new password each time I turn on the Guest Wi-Fi check box. 8. Click the Submit button. 9. When prompted, click the Submit button again.
Zain Mobile Hotspot The default password is admin. The password is case-sensitive. The Home screen displays. 4. Select Settings > General > Device. 5. (Optional) In the Host Name field, change the host name used to access the hotspot web page. Enter a maximum of 31 characters. 6. (Optional) In the Password field, change the password used to log in as an administrator. Best practice is to set a more secure password. Enter a maximum of 31 characters.
Zain Mobile Hotspot 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. 4. Select Wi-Fi > Options. The Wi-Fi Options screen that displays depends on the Wi-Fi profile that is selected. 5. In the Encryption list for main Wi-Fi or guest Wi-Fi, select a security option: • WPA2 Personal AES. Strong security supported by newer Wi-Fi devices, the default. • WPA/WPA2. Strong security supported by most Wi-Fi devices.
Zain Mobile Hotspot View Details About Your Mobile Hotspot You can view details about your device such as the model number, software version, and IMEI (International Mobile Station Equipment Identity). To view details about your device from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Settings button. 4. Tap the More button.
Zain Mobile Hotspot 5. Tap the Device Information > button. To view details about your device from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays.
Zain Mobile Hotspot 4. Click the About link. Update Mobile Hotspot Software and Firmware The hotspot checks automatically for new software or firmware updates once a week. If an update becomes available, the hotspot displays an alert. Open the alert and click the Download button. When the download completes, the hotspot displays an alert with an Install now button. Click the Install now button to install the update. Your device reboots automatically to use the new software.
Zain Mobile Hotspot 2. Tap the Home ( ) button. 3. Tap the Settings button. 4. Tap the More button. 5. Tap the Software Updates > button.. 6. Tap the Check for updates now button. 7. If an update is available, tap the Start Download button. The update downloads.
Zain Mobile Hotspot 8. Tap the Update now button to install the update. To update software from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. 4. Select Settings > General > Software and Reset. 5.
3. 3 Advanced Settings This chapter provides information about how to configure various aspects of the hotspot such as Wi-Fi settings, WAN settings, router settings.
Zain Mobile Hotspot Back Up and Restore Hotspot Settings You can back up and restore hotspot settings. Backing up and restoring is useful if you use more than one device and you want the same settings on all of your devices. You can also save your settings before resetting to factory defaults or changing the settings. To back up hotspot settings: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1.
Zain Mobile Hotspot The default password is admin. The password is case-sensitive. The Home screen displays. 4. Select Settings > General > Software and Reset. 5. In the Restore Settings section, click the Browse button. 6. Navigate to the location where the export.cfg file is stored. By default, hotspot setting files are saved to your Downloads folder. 7. Click the Open button. Your hotspot is restored with the imported file settings.
Zain Mobile Hotspot 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. 4. Select Wi-Fi > Options. 5. Set the Wi-Fi options: • Channel. The Wi-Fi channel being used. Best practice is to set the channel to Auto. The hotspot chooses the channel that provides the least interference. • RTS Threshold. The smallest packet size (in bytes) used by the Request to Send/Clear to Send handshaking protocol.
Zain Mobile Hotspot • Broadcast Network Name. If you select the Show radio button, your Wi-Fi network name (SSID) is broadcast to everyone nearby. Select the Hide radio button if you do not want it broadcast. The Submit button displays after you make a selection. 6. Click the Submit button. Enable SIM Security Create another level of security by establishing a PIN that you must enter before you can manage the WWAN connection. To enable SIM security: 1.
Zain Mobile Hotspot Configure Mobile Broadband You can configure mobile broadband settings to view WAN details such as the active network, connection status, signal strength. You can also adjust these settings to establish which users and applications can access your network. View WAN Information To view network information: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3.
Zain Mobile Hotspot Enable Port Forwarding If your computer is hosting a server, you can enable port forwarding so that other users can access the server. To enable port forwarding: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. 4.
Zain Mobile Hotspot Enable Port Filtering You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security. To enable port filtering: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password.
Zain Mobile Hotspot Enable IP Passthrough Mode To turn off the hotspot router functionality and assign the network IP address directly to the attached device, enable IP passthrough. If you make this change, the attached device restarts using a different driver configuration. WARNING: If you enable this feature, Wi-Fi is disabled and you must use a USB cable to tether the device. Note: This feature is available to Windows computer users.
Zain Mobile Hotspot 4. Select Settings > Router > Basic. 5. In the LAN section, select the Enabled radio button next to IP Passthrough Mode. 6. Click the Submit button. Enable VPN PassThrough To connect to a corporate network using VPN, you must first enable VPN connections (passthrough). To enable VPN passthrough: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3.
Zain Mobile Hotspot 4. Select Settings > Router > Basic. 5. In the LAN section, select the On radio button next to VPN Passthrough. The Submit button displays after you make a selection. 6. Click the Submit button. Configure APN Details Your mobile hotspot comes preconfigured with the access point name (APN) for your network service provider. The hotspot checks the APN to determine the type of network connection to establish. To add an APN for another network: 1.
Zain Mobile Hotspot 4. Select Settings > Network > APN. 5. Click the Add button. 6. Enter the name of the network service provider and the APN that you obtained from it. 7. Enter the user name and password, if they are required for the wireless network. 8. Select the network authentication mode: • None • PAP • CHAP • PAP or CHAP 9. Change the PDP (data protocol), if necessary: • IPV4 • IPV6 • IPV4V6 10.
Zain Mobile Hotspot To select the APN to use: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. 4. Select Settings > Network > APN. 5. Select the Active radio button next to the APN entry to be used. The APN is selected.
Zain Mobile Hotspot Enable DMZ In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of protection for the rest of the network, and sending all incoming data to a particular IP address. To enable the DMZ and designate a computer to screen incoming traffic: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.
Zain Mobile Hotspot If the hotspot is tethered using a USB cable, this address is 192.168.1.4. If the hotspot is connected using Wi-Fi, the first Wi-Fi client’s IP address is usually 192.168.1.74. The Submit button displays after you make a selection. 7. Click the Submit button. Set LAN Options To set the hotspot’s LAN options: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays.
Zain Mobile Hotspot The DNS mode setting specifies how the DNS servers are obtained. If you select Auto, the servers use the DNS relay specified by the Internet provider. The Submit button displays after you make a selection. 6. Click the Submit button.
4. Frequently Asked Questions 4 This chapter provides answers to questions you might have about your hotspot. (Also see Chapter 5, Troubleshooting.
Zain Mobile Hotspot Why can’t I connect a device to the hotspot? If you are experiencing problems connecting to the hotspot, try the following suggestions: • Turn off your device and take the battery out, wait 10 seconds, put the battery back in, and turn your device on. • Restart your computer. • Turn off or temporarily disable any security programs or firewalls. • If possible, try using another computer or Wi-Fi device to connect to your hotspot.
Zain Mobile Hotspot Why is the download or upload speed slow? Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other hotspot Wi-Fi devices. Review the following possibilities: • Check your signal strength and network type (for example, LTE 4G is generally faster than 3G). • Check Wi-Fi interference by powering the hotspot off and on to find a better Wi-Fi channel. • Switch Wi-Fi channel from 2.4 GHz to 5 GHz.
Zain Mobile Hotspot 2. Tap the Home ( ) button. 3. Tap the Settings button. 4. Tap the More button. 5. Tap Factory Reset > button.
Zain Mobile Hotspot 6. Tap the Yes button. 7. Tap the Begin Reset button. A factory reset takes about one minute. 8. After the device resets, reconnect Wi-Fi devices. How do I disconnect from the mobile broadband network? To disconnect from the network from the hotspot web page: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the mobile hotspot password.
Zain Mobile Hotspot Why doesn’t the Connect / Disconnect button appear on the hotspot web page? You can use the Connect / Disconnect button only when you are logged in as an administrator. To log in as an administrator: 1. From a computer or wireless device that is connected to your network, launch an Internet browser. 2. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is admin. The password is case-sensitive. 4.
Zain Mobile Hotspot How do I find out how many users are connected to my hotspot’s Wi-Fi networks? The number on the Wi-Fi icon on the hotspot’s touchscreen is the number of users (or devices) connected to your Wi-Fi network. A list of connected devices appears in the hotspot Connected Devices section. For more information about the devices or users connected to your network, see View or Block Connected Users on page 37. The touchscreen is not lit.
Zain Mobile Hotspot The IP address is displayed in the right pane. To find the IP address on devices running other operating systems: Refer to the user documentation for your operating system or computer.
Zain Mobile Hotspot To find the MAC address on a Mac OS X device: 1. From the Apple menu, select System Preferences > Network. 2. Select the wireless adapter that is connecting to the routing hardware. 3. Select Advanced. 4. Select Ethernet. The Ethernet ID is displayed. This is the same as the MAC address. Where can I find more information? Review the following: • The Quick Start Guide that came with your mobile hotspot. • Visit support.netgear.
5. 5 Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot.
Zain Mobile Hotspot The Wi-Fi network name does not appear in the list of networks If you do not see the hotspot’s Wi-Fi networks from your Wi-Fi-enabled device, try these suggestions: • Refresh the list of networks. • If the touchscreen is dark, the Wi-Fi radio might be asleep. Press the Power key to wake the hotspot. • If the hotspot is tethered to your computer, make sure that Wi-Fi is set to stay on when the hotspot is tethered. See Reset the hotspot on page 99.
Zain Mobile Hotspot The hotspot does not connect to your service provider’s network If your hotspot does not connect to your service provider’s mobile broadband network, try the following suggestions: • Make sure that your micro SIM account is active. To check micro SIM status and activate the account, visit http://m.Zain.com. • If you use a pay-as-you-go micro SIM card, make sure that the account has a positive balance.
Zain Mobile Hotspot If you reset the hotspot, all of your customizations are lost. If you want to keep them, save them before doing the reset and restore them afterward. See Back Up and Restore Hotspot Settings on page 73. Note: When you reset the hotspot, any currently connected devices lose access and must be reconnected after the hotspot restarts. To reset the hotspot from the touchscreen: 1. To wake up the device, press the Power key. 2. Tap the Home ( ) button. 3. Tap the Settings button. 4.
Zain Mobile Hotspot 5. Tap Factory Reset > button. 6. Tap the Yes button. 7. Tap the Begin Reset button. A factory reset takes about one minute. 8. After the device resets, reconnect Wi-Fi devices. View Alerts Your mobile hotspot displays alerts to advise you of device status changes. SIM Not Installed Ensure that the micro SIM card is installed correctly. See Install the Micro SIM Card on page 13.
Zain Mobile Hotspot 2. From a computer or wireless device that is connected to your network, launch an Internet browser. 3. Enter http://hotspot.zain or http://192.168.1.1. A login screen displays. 4. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. 5. Enter the micro SIM PIN when prompted. 6. Click the Save button. Temperature-Related Alerts The hotspot is designed to work over a wide temperature range.
Zain Mobile Hotspot Table 4.
Zain Mobile Hotspot Table 4.
A.
Zain Mobile Hotspot Mechanical Specifications Table 5. Physical dimensions Parameter Dimension Weight 136 g (4.5 oz) Length 110 mm (4.33 in) Width 68 mm (2.7 in) Thickness 15 mm (.57 in) Environmental Specifications Table 6. Recommended operating and storage temperatures Environment Temperature Operating temperature 0°C to 35°C (32 F to 95°F) Storage temperature –10°C to +60°C (14°F to 140°F) Supported RF Bands Table 7.
