NETGEAR AirCard USB Modem User Guide 4114245 Rev.
Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
AirCard USB Modem User Guide Patents This product contains technology developed by or for NETGEAR, Inc. This product includes technology licensed from QUALCOMM®. Copyright © 2013 NETGEAR. All rights reserved. Trademarks NETGEAR, the NETGEAR logo, AirCard and Watcher are trademarks of NETGEAR, Inc. in the United States and/or other countries. Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective holder(s).
Contents NETGEAR AirCard USB Modem User Guide. . . . . . . . . . . . . . . . . . . . . . . . . . 5 About the AirCard USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your account and coverage area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 AirCard USB Modem features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LCD operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirCard USB Modem User Guide Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NETGEAR AirCard USB Modem User Guide About the AirCard USB Modem The NETGEAR® AirCard® USB Modem enables you to connect to the Internet, send and receive email, connect to a corporate network or virtual private network (VPN), or view streaming video without the need for a network cable. The AirCard USB Modem connects to a Type A USB port on your computer. If the AirCard USB Modem is TRU-Install enabled, all the required software is available on the modem.
AirCard USB Modem User Guide • Account provisions—Your account may restrict your usage to certain networks or limit the amount of time you can use the network. • Frequency band—You cannot connect to networks operating in bands not supported by your modem, regardless of roaming agreements or account provisions. Most service providers have coverage maps on their web sites.
Table 1: LCD status indicators / messages Indicator a Description Network strength Network signal strength (more bars indicate stronger connection) Network technology The network type (EDGE, 3G, 4G, 4G LTE, etc.) to which the modem is connected. Depending on service provider and model, the icon may also show network traffic (send/receive/both).
AirCard USB Modem User Guide Connection management software Your AirCard USB Modem may come with NETGEAR AirCard Watcher® for Windows® and Mac®, or other connection management software, depending on your service provider. Use this software to manage the modem and monitor your connections. If your modem does not ship with Watcher, go to www.netgear.com to download the latest version that supports your AirCard USB Modem. For information on Watcher features and using Watcher, refer to the online Help. 1.
Launching Watcher (Mac) Watcher starts automatically at login. To disable this feature, go to Watcher > Preferences. You can also start Watcher by navigating to the Applications > NETGEAR folder and double-clicking AirCard Watcher. Tips To keep the Watcher icon in the dock: 1. Launch Watcher. 2. Click and hold the Watcher icon in the dock. 3. From the pop-up menu, select Keep in Dock. Reinstalling the software Windows If you need to reinstall or repair the Watcher software: 1.
AirCard USB Modem User Guide Note: If you have a pre-paid wireless account, you’ll need to have credit in your account before you can connect. Windows Once the software is successfully installed and the profile is set up, the AirCard USB Modem is ready to use. The first time you insert the AirCard USB Modem in the computer, it takes a few seconds for it to locate the network. While the AirCard USB Modem is scanning for a network, the Connect button is unavailable.
a. If there is no profile defined, a message opens asking if you want to create a new profile. b. Click Create a new profile. c. In the Profiles window, click + to create a profile. Note: The AC341U will auto-connect when a supported network is detected. To end a high-speed connection: • In Watcher, click Disconnect. • Use the Web user interface (if available for your device) to disconnect. Using the microSD card Some AirCard USB Modem models can accommodate a microSD external storage card.
AirCard USB Modem User Guide If the computer does not have Watcher installed, you may be given the option to install it. If you do not want to install Watcher, cancel the installation. You can use the microSD card without having Watcher installed. To remove the microSD card: 1. Remove the back cover from the modem. 2. Gently pull the microSD card out.
Using the extension cable and clip The extension cable and clip should be used if you have difficulty inserting the AirCard USB Modem because of the orientation of your computer’s USB slot or the thickness of your computer. The clip fits on the top of your notebook computer and holds your AirCard USB Modem. Note: To meet FCC (regulatory) requirements, use only the supplied extension cable and notebook computer clip; other cables and notebook computer clips should not be used.
AirCard USB Modem User Guide Care and maintenance As with any electronic device, the AirCard USB Modem must be handled with care to ensure reliable operation. Follow these guidelines when you use and store your AirCard USB Modem: • Do not apply adhesive labels to the SIM card. This may cause it to jam inside the slot, or prevent it from being inserted properly. • When not installed in your computer, store the AirCard USB Modem and SIM card in a safe place.
Modem is not detected after AirCard Watcher installation completes (Windows) You successfully complete the automatic installation process, but Watcher does not detect the AirCard USB Modem: 1. Click Start, and then click Control Panel. 2. Double-click TRU-Install. 3. When you are prompted to switch to modem mode, click OK. 4. Wait for Watcher to detect the AirCard USB Modem. 5. If the AirCard USB Modem still is not detected, connect to the Internet using another method and go to support.netgear.
AirCard USB Modem User Guide Technical specifications Radio frequency and electrical specifications The radio frequency bands that your AirCard USB Modem supports will vary depending on your region and your model.
Environmental specifications Rev 1 Apr.13 Operating temperature (ambient) AC320U/AC330U: 0°C to 35°C (32°F to 95°F) AC340U/AC341U: 0°C to 45°C (32°F to 113°F) Storage temperature AC320U/AC330U: -40°C to +85°C, 96 hours (-40°F to +185°F) AC340U/AC341U: -20°C to +85°C, 96 hours (-4°F to +185°F) Humidity 85°C, 85% relative humidity for 48 hours (non-condensing) Vibration Random vibration, 10 to 1000 Hz, nominal 6 G RMS in each of 3 mutually perpendicular axes.
AirCard USB Modem User Guide Regulatory and safety information Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (that is, have errors), or be totally lost.
• While operating a vehicle The driver or operator of any vehicle should not use a wireless data device while in control of a vehicle. Doing so detracts from the driver or operator's ability to control and operate the vehicle. In some countries, using such communications devices while in control of a vehicle is an offence. Regulatory information for North America CAUTION: Unauthorized modifications or changes not expressly approved by NETGEAR, Inc.
AirCard USB Modem User Guide used with any other antenna or transmitter that has not been approved to operate in conjunction with this modem. Note: This USB modem must not be used in any unapproved configurations. For details, contact NETGEAR. Note: The NETGEAR USB modem is approved for normal-size notebook computers only (typically with 12 inches or larger display screens).
Index A N accessories, 12 account, 5 network, overview, 5 notebook computer clip, 13 C P clip, 13 connect to the network, 9 coverage area, 5 profile, 10 E radio frequency specifications, 16 regulatory information, 18 RF specifications, 16 roaming, 5 electrical specifications, 16 environmental specifications, 17 extension cable, 13 external memory storage, 5, 11 external SD, 11 external storage card, 11 F features, 6 flash drive, 11 H R S safety notice, 18 SIM card, removing, 12 specifications
