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Chapter 10 Troubleshooting
Reboot the Router From Its Web Interface.........................................................109
Quick Tips..........................................................................................................109
Sequence to Restart Your Network...............................................................109
Check Ethernet Cable Connections..............................................................109
WiFi Settings.................................................................................................110
Network Settings...........................................................................................110
Troubleshoot With the LEDs...............................................................................110
Standard LED Behavior When the Router Is Powered On............................110
Power LED Is Off or Blinking.........................................................................110
Power LED Stays Amber...............................................................................111
Internet or Ethernet LEDs Are Off.................................................................111
WiFi LED Is Off..............................................................................................111
You Cannot Log In to the Router........................................................................111
You Cannot Access the Internet.........................................................................112
Check the WAN IP Address...........................................................................112
Troubleshoot PPPoE.....................................................................................113
Troubleshoot Internet Browsing.....................................................................114
Changes Are Not Saved....................................................................................114
Troubleshoot WiFi Connectivity..........................................................................115
Troubleshoot Your Network Using the Ping Utility..............................................115
Test the LAN Path to Your Router..................................................................115
Test the Path From Your Computer to a Remote Device...............................116
Appendix A Supplemental Information
Factory Settings.................................................................................................118
Technical Specifications.....................................................................................121
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AC750 WiFi Router Model R6020