AirCard 785 Mobile Hotspot User Manual August 2015 202-11484-02 350 East Plumeria Drive San Jose, CA 95134 USA
AirCard 785 Mobile Hotspot Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Get Started Know Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Power and Navigation Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 LCD Screen Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirCard 785 Mobile Hotspot SIM Not Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SIM Error — Check SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SIM Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SIM MEP Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirCard 785 Mobile Hotspot How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 What do I do if the WiFi network name doesn’t appear in the list of networks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 How can I reset the hotspot? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Where can I find more information? . . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Get Started This chapter provides an overview of AirCard® 785 Mobile Hotspot features, and instructions for how to set up your hotspot and connect to the Internet.
AirCard 785 Mobile Hotspot Know Your Hotspot Your hotspot enables you to create a WiFi access point in any location with cellular network coverage. Use a WiFi access point to connect your laptop and other WiFi-capable devices to your service provider’s mobile broadband network and connect to the Internet. Status LED Antenna connector Micro USB port Antenna connector Figure 1.
AirCard 785 Mobile Hotspot Navigation button Power button Figure 2. Hotspot hardware features Power and Navigation Buttons Use either the Power or Navigation buttons to wake the LCD screen and to power the hotspot on and off. Table 1. Power button usage Desired Result Action Turn on hotspot. Press and hold the Power button for two seconds. Turn off hotspot. Press and hold the Power button for five seconds. Wake up WiFi signal and screen. Press and quickly release the Power or Navigation buttons.
AirCard 785 Mobile Hotspot Status LED The status LED indicates the hotspot’s connection status. Table 2. LED indicator patterns Color LED pattern What the pattern means Blue Slow blink (every five seconds) The data connection is ready for use. WiFi is on, WWAN is connected, and WiFi devices are available. Amber Slow blink (every five seconds) The data connection is not ready for use (disconnected or no signal).
AirCard 785 Mobile Hotspot Table 3. LCD screen elements Icon Description 1 bar. The hotspot signal is weak. 5 bars . The hotspot signal is strong. Your service provider’s network is available. Note: Icon varies by service provider coverage. Blue and white. WiFi offload is enabled while the hotspot is connected to WiFi. Gray. WiFi offload is enabled while the hotspot is not connected to WiFi. Solid arrows display when the hotspot is transmitting data. System alerts require attention.
AirCard 785 Mobile Hotspot You can purchase the following accessories separately: • AirCard Smart Cradle (DC112A). The smart cradle boosts the signal and extends coverage indoors and in areas with low signal strength, adds Ethernet and USB connectivity, and adds high-gain external WiFi antennas. • AirCard Signal Boosting Cradle (DC113A). The boosting cradle boosts the signal, extends coverage indoors and in areas with low signal strength, and adds Ethernet connectivity. • Extended battery.
AirCard 785 Mobile Hotspot Install the micro-SIM Card To install the micro-SIM card: 1. Remove the back cover by lifting at the notch on either corner of the hotspot. 2. Remove the battery. 3. Insert the micro SIM card. 4. Replace the battery. Ensure that the gold contacts on the battery line up with the gold contacts on the hotspot. For more information about installing the battery, see Install the Battery on page 12. 5. Replace the back cover. Install the Battery To install the battery: 1.
AirCard 785 Mobile Hotspot 2. Insert the battery as shown, ensuring that the gold contacts on the battery line up with the gold contacts on the hotspot. Battery Gold contacts 3. Replace the back cover. Note: The battery comes partially charged and ready to use. When the battery needs recharging, follow the instructions in Recharge the Battery on page 36.
AirCard 785 Mobile Hotspot Connect to the Hotspot Your computer and other devices can connect to the hotspot wirelessly. You can also connect to the Internet with the hotspot tethered to a computer with the USB cable. See Tethered Mode on page 14. To connect to the hotspot: 1. Press and hold the Power button for a few seconds. The hotspot powers up and automatically searches for and connects to your network provider’s mobile broadband network. 2.
AirCard 785 Mobile Hotspot To install drivers on a computer running Windows XP: 1. On the hotspot, press both the Power and Navigation buttons for five seconds. 2. Press the Navigation button until Install Win XP drivers is highlighted. 3. Press the Power button. 4. Follow the instructions to enable device driver installation mode. 5. Connect the hotspot to your computer using the USB cable. The hotspot installs the necessary driver.
AirCard 785 Mobile Hotspot If you’re unable to connect to the hotspot and you receive an error message, you must add a new APN to your hotspot. To add an APN for another network: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is password. The password is case-sensitive. 4. Click the Sign In button. 5.
AirCard 785 Mobile Hotspot • IPV4V6 12. Click the + symbol. The new APN is added. To select which APN to use: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is password. The password is case-sensitive. 4. Click the Sign In button. 5. Select Settings > Network > APN. 6.
AirCard 785 Mobile Hotspot Manage Your Hotspot and Settings You can manage your hotspot and change settings using the following features: • The hotspot’s LCD screen. See LCD Screen Elements on page 9. • The hotspot web page. See Hotspot Web Page on page 18. • A mobile app. See NETGEAR AirCard App for Smartphones and Tablets on page 18. Hotspot Web Page Your hotspot comes configured and ready to use. Use the hotspot web page to manage advanced settings.
AirCard 785 Mobile Hotspot Security Credentials Three passwords are associated with the hotspot: • WiFi password . Use this password to connect your computer or other WiFi device to your hotspot network. This character string is unique to your hotspot. It displays on the main hotspot LCD screen. If the screen is blank (a power-saving feature), press and quickly release the Power button. The default WiFi password is printed on a label under the battery. • Guest WiFi password.
2. 2 Use Your Hotspot This chapter explains how to use your hotspot. The chapter covers the following topics: • Monitor Data Usage • Manage WiFi • Set Mobile Broadband Auto Connect Options • View Messages • View Alerts • Extend Battery Life • Establish Security • View Details About Your Hotspot • Update Your Hotspot Software and Firmware • Alerts Note: To change settings, log in as an administrator. See Hotspot Web Page on page 18.
AirCard 785 Mobile Hotspot Monitor Data Usage You can monitor data usage using either the LCD screen or the hotspot web page. Visit the hotspot web page to configure your data usage monthly usage. To view estimated data usage on the hotspot LCD screen: Wake the LCD screen by pressing either the Power or the Navigation buttons. The LCD screen shows the estimated data usage for the current monthly usage. Data usage To configure your monthly data usage: 1.
AirCard 785 Mobile Hotspot Manage WiFi You can set up the WiFi radio of the hotspot to meet your WiFi needs by choosing a predefined WiFi profile or customizing your own. The WiFi profile determines how the hotspot’s WiFi features are used. You can establish any one of the following types of networks: • Default/main WiFi. Share your WiFi with devices you trust. • Dual-band WiFi (2.4 GHz and 5 GHz) .
AirCard 785 Mobile Hotspot Note: When you choose a new profile, the hotspot resets. Any devices connected to the hotspot are disconnected when the hotspot resets. Use the hotspot web page to set up a profile that is more detailed than the basic profiles offered on the LCD screen. To select a WiFi profile or create a custom profile on the hotspot web page: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1.
AirCard 785 Mobile Hotspot 5. In the WiFi Profiles list, select a predefined profile or select Custom Setup to choose your own options. 6. To modify the displayed profile (even if you selected a predefined profile), use the following options: • Select Enable secondary WiFi network to use both WiFi bands (2.4 GHz and 5 GHz) • Select the WiFi frequency (2.4 GHz or 5 GHz) to use on the main, secondary, or both WiFi networks. • Select Guest WiFi to use the secondary WiFi network for temporary visitors.
AirCard 785 Mobile Hotspot Add a WiFi Device to Your WiFi Network You can connect up to 15 WiFi devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your hotspot network. For information about setting connections for main WiFi and guest WiFi networks, see Set the Maximum Number of Connected Devices on page 27. You can add a WiFi device to your WiFi network manually.
AirCard 785 Mobile Hotspot 4. Within two minutes, press the WPS button on the WiFi device that you want to connect. Your hotspot and the WiFi device communicate and establish the connection. To add a WPS-enabled WiFi device from the hotspot web page: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is password.
AirCard 785 Mobile Hotspot • WPS button pairing. If the device you want to connect includes a WPS button, click the WPS button pairing button and, within two minutes (120 seconds), press the device’s WPS button. • Enter WPS PIN. If a WPS PIN is associated with the device you want to connect, click the Enter WPS PIN button and enter the device’s WPS PIN. Your hotspot and the WiFi device communicate and establish the connection.
AirCard 785 Mobile Hotspot 7. Click the Submit button. The number of devices that are allowed to access your hotspot is set. View or Block Connected Users You can view a list of devices that are connected to your hotspot and block undesired users on the hotspot web page. Note: When you block or unblock users, the hotspot resets to activate the new settings. Any devices connected to the hotspot are disconnected when the hotspot resets. To view connected devices: 1.
AirCard 785 Mobile Hotspot To view a list of blocked devices: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is password. The password is case-sensitive. A list of devices connected to the main WiFi and guest WiFi networks displays in the left column of the screen. 4. Select Wi-Fi > Mac Filter. 5.
AirCard 785 Mobile Hotspot Set Mobile Broadband Auto Connect Options By default, the hotspot automatically connects to your service provider’s mobile broadband network. You can change this feature so that the hotspot automatically connects to another network when you are roaming or never auto connects. To set auto connect options: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3.
AirCard 785 Mobile Hotspot Note: If SIM PIN security is enabled, you must enter the SIM PIN before the hotspot can establish a connection. See Enable SIM Security on page 49. 7. To select a mobile network other than your network service provider when roaming, click the Scan button and select the network from the list that displays. The Submit button displays after you change any of the displayed preferences. 8. Click the Submit button. Your selections are saved.
AirCard 785 Mobile Hotspot View Alerts Your hotspot displays alerts to advise you of hotspot status changes. A yellow triangle displays when you have system alerts. To view alerts on the LCD screen: 1. Press the Power button to wake the LCD screen. 2. Press the Navigation button until the Alerts screen displays. 3. Read each alert that displays and follow any displayed instructions. 4. To move to the next alert, click the Navigation button.
AirCard 785 Mobile Hotspot 4. Follow the instructions in each alert to address the conditions that caused it to display. Extend Battery Life The hotspot, by default, is configured to optimize battery life. The following factors affect battery life: • Standby time • Data throughput • Mobile broadband signal strength (the better the signal, the longer the battery life) • WiFi range To extend the battery life, use any of the following methods: • Adjust WiFi settings. • Adjust display settings.
AirCard 785 Mobile Hotspot The default password is password. The password is case-sensitive. 4. Select Wi-Fi > Options. 5. Adjust any of these settings in the WiFi Options supported section: • WiFi Info on Home: • • - Show displays the WiFi network name and password on the LCD screen. - Hide does not display the WiFi network name and password on the LCD screen. WiFi Range: - Standard (best battery life) range provides the smallest coverage; however, battery life is longer.
AirCard 785 Mobile Hotspot To adjust display settings to increase battery life: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is password. The password is case-sensitive. 4. Select Settings > General > Device. 5. Adjust any of these settings in the Screen section: • Screen Brightness . Select Dim.
AirCard 785 Mobile Hotspot Recharge the Battery The battery comes partially charged. You can recharge the battery from a wall socket or from the USB port on your computer. Recharging from a wall socket is faster than recharging from a USB port. To recharge the battery from a wall socket: 1. Attach one end of the micro USB cable to the hotspot and attach the other end to the wall charger (included). 2. Plug the wall charger into a wall socket.
AirCard 785 Mobile Hotspot The battery icon on the LCD screen indicates when the battery is fully charged ( and a notification displays. ) Establish Security The main and guest WiFi network names identify your WiFi networks and are visible to other WiFi-enabled devices. To change network names and passwords: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3.
AirCard 785 Mobile Hotspot Change Hotspot Web Page Login Settings You can change the host name for the hotspot web page. You can also change the password to access the hotspot web page. To change the login settings for the hotspot web page: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is password.
AirCard 785 Mobile Hotspot The the Submit button displays after you make a selection. 7. Click the Submit button. Your changes are saved. Change Device Encryption Security Settings To change the type of security used for main and secondary or guest WiFi: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is password.
AirCard 785 Mobile Hotspot 5. From the Encryption list (for main WiFi) or Guest Encryption list (for guest WiFi), select a security option. Select from the following WiFi encryption options: • WPA2 Personal AES. Strong security supported by newer WiFi devices (default). • WPA/WPA2 Personal. Strong security supported by most WiFi devices. Use WPA2 Personal AES whenever possible. • None. Anyone can access your WiFi network without a password and you are responsible for charges incurred.
AirCard 785 Mobile Hotspot 4. Click the About link near the upper right corner of the screen. 5. To save this information to a file, click the Save in File button. Update Your Hotspot Software and Firmware The hotspot checks automatically for new software or firmware updates once a week. If an update becomes available, the hotspot displays an alert. You can also check for updates and update the software manually without receiving an alert. To update the software after receiving an alert: 1.
AirCard 785 Mobile Hotspot The Download Update Available screen displays. 5. Click the Start Download button. When the download completes, the Software Update Available screen displays. 6. Click the Start Update button. Your hotspot updates the software and reboots automatically to use the new software. To update software manually without receiving an alert: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1.
AirCard 785 Mobile Hotspot Alerts Your hotspot displays alerts to advise you of device status changes. SIM Not Installed Ensure that the micro-SIM card is installed correctly. See Install the micro-SIM Card on page 12. SIM Error — Check SIM Ensure that your network service provider’s micro-SIM card is inserted in the hotspot. If a problem still exists, contact customer service. The micro-SIM card might be damaged and need replacing. SIM Locked To unlock the micro-SIM card: 1.
AirCard 785 Mobile Hotspot 4. Click the Sign In button. 5. Enter the MEP code when prompted. The SIM is unlocked. Temperature-Related Alerts The hotspot is designed to work over a wide temperature range. (For information, see Environmental Specifications on page 67.) The hotspot shuts down automatically if it goes out of the supported temperature range.
3. 3 Advanced Settings This chapter provides information about how to configure various aspects of the hotspot such as WiFi settings, WAN settings, router settings.
AirCard 785 Mobile Hotspot Back Up and Restore Hotspot Settings You can back up and restore hotspot settings. Backing up and restoring is useful if you use more than one hotspot and you want the same settings on all of your hotspots. You can also save your settings before resetting to factory defaults or changing the settings. To back up hotspot settings: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1.
AirCard 785 Mobile Hotspot The default password is password. The password is case-sensitive. 4. Click the Sign In button. 5. Select Settings > General > Software and Reset. 6. In the Restore Settings section, click the Browse button. 7. Navigate to the location where the export.cfg file is stored. By default, hotspot setting files are saved to your Downloads folder. 8. Click the Open button. Your hotspot is restored with the imported file settings.
AirCard 785 Mobile Hotspot 4. Click the Sign In button. 5. Select Wi-Fi > Options. 6. Set the WiFi options: • Channel. The WiFi channel being used. Best practice is to set the channel to Auto. The hotspot chooses the channel that provides the least interference. • RTS Threshold. The smallest packet size (in bytes) used by the Request to Send/Clear to Send handshaking protocol. Best practice is to use a value of 2347.
AirCard 785 Mobile Hotspot The Submit button displays after you make a selection. 7. Click the Submit button. Your changes are saved. Enable SIM Security Create another level of security by establishing a PIN that you must enter before you can manage the WAN connection or view SMS messages. For the default SIM PIN, contact your network provider. To enable SIM security: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.
AirCard 785 Mobile Hotspot Configure Mobile Broadband You can configure mobile broadband settings to view WAN details such as the active network, connection status, signal strength. You can also adjust these settings to establish which users and applications can access your network. View WAN Information To view network information: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3.
AirCard 785 Mobile Hotspot 5. Select Settings > Router > Port Forwarding. 6. Select the Enable button. The Port Forwarding list displays. Incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses. Note: Port forwarding creates a security risk. When not required, disable port forwarding. 7. Enter the following port forwarding information: • Label. A descriptive name. • IP. The IP address. • Port. The port number that the application uses. • Protocol.
AirCard 785 Mobile Hotspot 6. From the Port Filtering list, select one of the following: • Black List. Specific applications are not allowed to access the Internet (block list). • White List. Specific applications are allowed to access the Internet (allow list). Only one list at a time can be active, either a black list or a white list. 7. Identify the ports to filter. 8. Enter a meaningful label that describes the service. 9. Enter the port and communication protocol being used.
AirCard 785 Mobile Hotspot 5. Select Settings > Router > Basic. 6. In the LAN section, select the IP Passthrough Mode Enabled radio button. The Submit button displays. 7. Click the Submit button. Your changes are saved. Enable VPN Pass-Through To connect to a corporate network using VPN, you must first enable VPN connections (passthrough). To enable VPN pass-through: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.
AirCard 785 Mobile Hotspot The default password is password. The password is case-sensitive. 4. Click the Sign In button. 5. Select Settings > Router > Basic. 6. In the LAN section, click the VPN Passthrough Mode Enabled radio button. The Submit button displays after you make a selection. 7. Click the Submit button. Your changes are saved. Enable DMZ In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in the DMZ.
AirCard 785 Mobile Hotspot 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is password. The password is case-sensitive. 4. Click the Sign In button. 5. Select Settings > Router > Basic. 6. In the DMZ section, select the DMZ Enabled On radio button. 7. In the DMZ Address field, enter the IP address of the computer to which you want all data sent.
AirCard 785 Mobile Hotspot Set LAN Options To set the hotspot’s LAN options: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is password. The password is case-sensitive. 4. Click the Sign In button. 5. Select Settings > Router > Basic. 6. In the LAN section, specify your hotspot’s LAN settings.
4. Frequently Asked Questions 4 This chapter provides answers to possible questions about your hotspot.
AirCard 785 Mobile Hotspot Questions About Connecting and Disconnecting Devices and Accessing the Internet Review these questions if you have questions about connecting and disconnecting devices and accessing the Internet. What do I do if I can’t connect a device to the hotspot? If you are experiencing problems connecting to the hotspot, try the following suggestions: • Turn off your device and take the battery out, wait 10 seconds, put the battery back in, and turn your device on.
AirCard 785 Mobile Hotspot 4. Click the Disconnect button (in the Connection Details section). Why doesn’t the Connect or Disconnect button appear on the hotspot web page? You can use the Connect or Disconnect button only when you are logged in as an administrator. To log in as an administrator: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://netgear.aircard or http://192.168.1.1. A login screen displays. 3.
AirCard 785 Mobile Hotspot Why can’t my hotspot connect to a computer running Windows Vista? A known issue with Microsoft is that computers running Windows Vista cannot obtain an IP address from certain routers. More information and a fix are available at http://support.microsoft.com/kb/928233 or visit the Microsoft support website and search for knowledge base article 928233.
AirCard 785 Mobile Hotspot Why isn’t my battery charging? If you are in a low-coverage area, are transferring a lot of data, or left the hotspot in a hot location, the internal temperature of the hotspot can rise above 45°C. In these conditions, the battery cannot be charged due to safety limits with lithium-ion battery technology. Check to ensure that the USB cable and the AC wall charger are connected securely and are working correctly.
AirCard 785 Mobile Hotspot General Questions Review these general questions the hotspot. Why is the signal indicator always low? If reception for your hotspot is poor, try moving the hotspot to a location with a clear view of the sky (for example, near a window). Why is the download or upload speed slow? Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other hotspot WiFi devices.
AirCard 785 Mobile Hotspot The IP address might be listed under IPv4 Address or something similar. To find the IP address on a Windows 8 device: 1. In the Charms bar, click the Search icon. 2. Select Command Prompt. 3. At the command prompt, enter ipconfig and press the Enter key. 4. Write down the IP address for the entry that relates to the WiFi network connection. The IP address might be listed under IPv4 Address or something similar. To find the IP address on a Mac OS X device: 1.
AirCard 785 Mobile Hotspot To find the MAC address on a Windows 8 device: 1. In the Charms bar, select the Search icon. 2. Select Command Prompt. 3. At the command prompt, enter ipconfig /all and press Enter. 4. Write down the physical address for the entry that relates to the WiFi network connection. It appears as a series of numbers and letters. This is the MAC address of your wireless adapter. To find the MAC address on a Mac OS X device: 1.
AirCard 785 Mobile Hotspot To reset the hotspot: 1. Press the Power and Navigation buttons at the same time for five seconds. 2. Press the Navigation button to cycle to the Factory Reset screen. 3. To start the factory reset, press the Power button. It takes about one minute to complete a factory reset. 4. After the device resets, reconnect WiFi devices. Where can I find more information? Review the following: • The Quick Start Guide that came with your hotspot. • Visit support.netgear.
A.
AirCard 785 Mobile Hotspot Mechanical Specifications Table 4. Physical dimensions Parameter Dimension Weight 127 g (4.5 oz) Length 109.9 mm (4.33 in.) Width 68.9 mm (2.7 in.) Thickness 14.6 mm (.57 in.) Environmental Specifications Table 5. Recommended operating and storage temperatures Environment Temperature Operating temperature 0°C to 35°C (32 F to 95°F) Storage temperature –10°C to +60°C (14°F to 140°F) Supported RF Bands Table 6.
B. Tips and Safety Guidelines for Lithium-Ion Batteries B Battery Tips • Charge batteries in a room-temperature environment, which is generally between 68° F and 79° F (20° C and 26° C). Charging may be temporarily disabled if the battery temperature exceeds 113° F (60° C). • If a battery exhibits significantly shorter runtime or discharge capacity compared to new, it may have reached the end of its reasonable lifetime; consider replacing it.
AirCard 785 Mobile Hotspot • Do not get the battery or the device wet. Even though they may dry and appear to operate normally, the circuitry can slowly corrode and defeat its safety circuitry. • Do not crush, puncture, deform, or put a high degree of pressure on the battery, which can cause an internal short circuit, resulting in overheating. • Avoid dropping the battery or the device. Dropping it, especially on a hard surface, may cause damage to the battery and the device.