T EL S T R A M O B I L E B ROA D B A N D T U R B O 2 1 M O D E M Q U I C K S TA R T G U I D E
Welcome to the Turbo 21 Modem Your package contains: • Turbo 21 Modem with TRU-Install™ • This Quick Start Guide • USB extension cable • Laptop clip • 1 GB microSD™ card • External antenna • Lanyard • Carrying pouch Cap USB connector SIM card and microSD slots The Turbo 21 Modem is compatible with these operating systems: • Windows Vista® • Windows® XP • Mac OS® 10.4.11 or later LEDs (see page 4) Data Power You will also need an: • unused USB port on your computer.
Install your Turbo 21 Modem This modem is TRU-Install enabled and does not require a CD for installation. 1 Remove the cap from the end of the modem and insert the SIM card into the top slot, as shown in the illustration. Push the SIM card in slightly beyond the edge of the plastic housing until it clicks into place. To remove the SIM card, push it in and then release it. 2 Insert the modem into the USB slot on your computer. Windows TRU-Install launches automatically. If TRU-Install does not launch: 1.
Mac OS X 10.4.11 1. After clicking Connect in Connection Manager, open System Preferences and select Network. 2. When the “new port detected” message appears, note the name of the new port, and click OK. 3. In the Network window, in the Show list, select the new port you identified in the previous step. 4. Click Apply Now. Your modem connects to the network. Mac OS X 10.5 1. After clicking Connect in Connection Manager, the messsage “A new network interface has been detected” appears.
LED Operation The two LEDs show the current status of the modem. LED State Indicates Power Off One • • • Solid blue The power is on, the modem is working normally. Blinking blue The firmware is being updated. Do not remove the modem from the computer. Blinking amber The modem is searching for service (initializing). Solid amber Modem error — either the modem is having a problem initializing (searching for service) or is offline because of a failure. Contact your service provider.
2131214 Rev. 1.0 (May 2009) © 2009 Sierra Wireless. All rights reserved. Heart of the Wireless Machine® is a registered trademark of Sierra Wireless. Watcher® is a trademark of Sierra Wireless, registered in the European Community. Sierra Wireless, the Sierra Wireless logo, the red wave design, and TRU-InstallTM are trademarks of Sierra Wireless. Windows® is a registered trademark of Microsoft Corporation. Mac OS® is a trademark of Apple Inc., registered in the US and other countries.
