T EL S T R A EL I T E T M M O B I L E B ROA D B A N D USB Q U I C K S TA R T G U I D E
WELCOME TO THE TELSTRA ELITE™ MOBILE BROADBAND USB The following steps will guide you through installing your Telstra Elite™ Mobile Broadband USB, which is designed to operate on Telstra’s Next G® network.
INSTALLATION This modem is TRU-Install enabled and does not require a CD for installation. You can use your modem with these operating systems: Windows® XP Windows Vista® Windows 7 (Windows 64-bit editions are also supported) Mac OS® X 10.4.11 or later (including 10.6) 1 Remove the cap from the end of the modem and insert the SIM card as shown. 2 Insert the modem into the USB slot. Windows The software installation process starts automatically.
3 Once the software is installed, the modem searches for a network. When the modem finds a network, the Connect button in the Connection Manager becomes available. Click Connect to connect to your network. The first time you run the Connection Manager: Mac OS X 10.4.11 1. After clicking Connect, open System Preferences and select Network. 2. When the “New Port Detected” message appears, click OK. 3. Click Apply Now. Your modem connects to the network. Mac OS X 10.5 1.
USING THE MODEM STARTING THE WINDOWS SOFTWARE Double-click the program’s icon on your desktop. -orIn Windows Vista or Windows 7, select Start > All Programs > Telstra > Connection Manager > Telstra Connection Manager. -orIn Windows XP, select Start > Programs > Telstra > Connection Manager > Telstra Connection Manager. Proceed to “Viewing the User Guide” below. STARTING THE MAC SOFTWARE If the Connection Manager software has not started automatically: Click the program’s icon in the dock.
REMOVING THE MODEM Windows 1. Exit the Connection Manager software. 2. Remove the modem by pulling it straight out from the USB port. Mac OS X 1. Exit the Connection Manager software. 2. If a microSD card is inserted in the modem, you must locate the modem in Finder, select the drive, and click the Eject icon. 3. Remove the modem by pulling it straight out from the USB port.
LED OPERATION When the modem is working normally, sending and receiving data on the Telstra Next G® network, the two LEDs on the modem show solid blue. The table below describes other operating states that the LEDs indicate. LED State Indicates Power Off One of the following states: The modem is not inserted in the computer. The computer is off or in “suspend and resume” mode. The modem radio has been turned off using Connection Manager. Blinking blue The firmware is being updated.
FREQUENTLY ASKED QUESTIONS What do I do if the software installation does not start automatically? If TRU-Install does not start automatically, you can start the installation process manually. Windows 1. Double-click My Computer (Windows XP) or Computer (Windows Vista, Windows 7) on your desktop. 2. Click the TRU-Install drive. 3. Under the TRU-Install drive, open the Win folder and double-click the Setup.exe file. Follow the on-screen prompts to install the software.
When should I use an external antenna? Use an external antenna to boost your signal in areas of low signal strength—outside of urban centres, for example, or when you are in or near a structure that is blocking the signal. If you experience dropped connections and Connection Manager signal strength indicator shows one or two bars (-100 dBm or lower), you should connect the external antenna. Need more information? Visit www.sierrawireless.
2131225 Rev. 1.0 (August 2009) © 2009 Sierra Wireless. All rights reserved. Sierra Wireless, the Sierra Wireless logo, the red wave design, and TRU-InstallTM are trademarks of Sierra Wireless. Windows® and Vista® are registered trademarks of Microsoft Corporation. Mac OS® is a trademark of Apple Inc., registered in the US and other countries. Other trademarks are the property of the respective owners.