User Guide

Watcher Basics
Document 2130755. Rev 2 Mar.11 31
Online Help
Watcherincludesextensiveonlinehelptoprovideoperating
hintsandstep‐by‐stepinstructionsforgettingthemostfrom
yourAirCardExpressCard.
Youcanaccessonlinehelpinseveralways:
• Press
<F1>inanywindow.
• Clickthe
Hintsbuttonavailableinmanywindows.
• UseWindowsExplorertonavigateto
Program Files >
Sierra Wireless > 3G Wireless Module > Generic > Watcher.chm
.
Double‐clicktoopenthehelpfile.
Thehelpfilehasatableofcontents,anindex,andsearch
capabilities.
Troubleshooting
Theonlinehelpincludesdescriptionsofmostcommonerror
messages.LookinthetableofcontentsunderTroubleshooting.
Forhelpwithotherproblems:
• ConsulttheSierraWirelesswebsiteat
www.sierrawireless.com,whereyouwillfindanextensive
knowledgebasethatcanbesearchedtoaddressmost
problems,andtheInstallationTroubleshootingwizard(in
theSupportsection).
• Contactyourserviceprovider.
Using an external antenna
Youcanimprovethesignalstrength,byattachinganexternal
antenna(soldseparately).
Toattachtheexternalantenna:
1. RemovetheExpressCardfromyourcomputer.
2. Removetherubbercap(locatedonthethickendofthe
card).
3. Holdingtheantennacablebytheconnector(end)part,
carefullypushtheconnectorpartof
thecableintothe
correspondingconnectorontheAirCardExpressCard.
(TheconnectorisonthethickendoftheAirCard
ExpressCard).
4. CarefullyinserttheExpressCardintoyourcomputer’s
cardslot.