BIGPOND ULTIMATE® MOBILE BROADB AND WI-FI QUICK START GUIDE
WARNINGS AND SAFETY NOTICES Please read all the safety notices before using this device. The BigPond Ultimate® Mobile Broadband Wi-Fi is designed to be used at least 20 cm from your body. Do not use the BigPond Ultimate® Mobile Wi-Fi near fuel or chemicals or in any prescribed area such as service stations, refineries, hospitals and aircraft. Obey all warning signs where posted. RF safety information The BigPond Ultimate® Mobile Wi-Fi has an internal antenna.
reduces when there is good quality reception. Maximum power is only used at the edge of network coverage so under most circumstances the power output is very low. Under poor network conditions the BigPond Ultimate® Mobile Wi-Fi transmits at a higher power, may get hot and have a significantly shorter battery life. Declaration of conformity — maximum permissible exposure The BigPond Ultimate® Mobile Wi-Fi is designed to be used at least 20 cm from the body.
RoHS declaration (restriction of hazardous substances) The manufacturer declares that the BigPond Ultimate® Mobile Wi-Fi is free from hazardous materials and complies with EU directive 2002/95/EC (commonly known as RoHS) and the amendments. Wi-Fi Alliance interoperability certification The BigPond Ultimate® Mobile Wi-Fi has completed the Wi-Fi Alliance interoperability testing and is compatible with wireless devices bearing the logo as shown Additional information is available at http://www.wi-fi.
IMPORTANT Security Settings – Wi-Fi Network Name (SSID) and Wi-Fi Security Key (WPA) The default Wi-Fi Network Name (SSID) and Wi-Fi Security Key are unique for your device and accessible on the LCD screen. The format is: Wi-Fi Network Name (SSID): Ultimate-xxxx Wi-Fi Security Key: xxxxxxxx where x is a randomly-generated number. You need this information to connect to the BigPond Ultimate® Mobile Wi-Fi.
Make a note of your Bigpond® details here… Email address (Remember, your email address is your username@bigpond.com.
WELCOME TO THE BIGPOND ULTIMATE® MOBILE Wi-Fi Your package includes: BigPond Ultimate® Mobile Broadband Wi-Fi AC charger with USB port Micro USB charging cable Battery This Quick Start Guide 7
ABOUT YOUR BIGPOND ULTIMATE MOBILE WI-FI LCD display Power Mute switch Micro USB port External antenna connectors Blue LED flashes to indicate the Mobile Wi-Fi is powered on Power button Press the power button for a few seconds to turn the BigPond Ultimate® Mobile Wi-Fi on. LCD screen Displays status icons, and your Wi-Fi Network Name (SSID) and Security Key.
Mute switch The BigPond Ultimate® Mobile Wi-Fi beeps to notify you of changes to the connection status and number of users connected. If you would like to turn off these sounds, move the Mute switch to the ON position, exposing the red square. AC adapter / Micro USB port Use the adapter to recharge the battery. External antenna connectors You can connect an external antenna to boost your signal. The antenna connector type is TS9, available from selected Telstra stores and Partners.
YOUR BIGPOND ULTIMATE® MOBILE Wi-Fi FEATURES TELSTRA TELSTRA 104.2 MB 00:30:45 104.2 MB INDICATOR 10 00:30:45 DESCRIPTION Signal strength 1 bar – low level 5 bars – excellent Network type HSPA+ Dual-Carrier 3G Roaming Connected to a network other than BigPond. Alert Go to the device homepage http://ultimate.bigpond to adjust alert messages Wi-Fi On/Off Shows the number of devices connected.
BEFORE YOU BEGIN 1. Remove the back cover. 2. Insert the battery. battery gold points 3. Replace the back cover and charge the battery (the battery comes partially charged).
If you need to replace the SIM card: 1. Remove the cover. 2. Slide the silver SIM card holder to the open position.
3. Lift up the edge of the SIM card holder and place the SIM card underneath it, as shown in the illustrations. 4. Lower the SIM card holder and slide it to the locked position.
CONNECT THE BIGPOND ULTIMATE® MOBILE Wi‑Fi TO YOUR COMPUTER Press and hold the Power button for a few seconds to turn on your BigPond Ultimate® Mobile Wi-Fi. The LCD will display your Wi-Fi Network Name and Wi-Fi Security Key (WPA). On your computer, go to Wireless Network Settings and ensure your Wi-Fi function is enabled. Once your Wi-Fi is enabled, select the Wi-Fi Network Name (SSID) displayed on the LCD of the device (for example, Ultimate-2h3e).
Once connected, open your internet browser and follow the on-screen instructions to continue the setup. Please note: the following screen shots are for Windows XP. Other systems will follow a similar process. 1. Please activate your device by clicking the ‘Start button’.
Once connected, open your internet browser and follow the on-screen instructions to continue the setup. Click ‘Next’ to continue.
2. Review our Customer Terms Once you have reviewed Our Customer Terms, select ‘I confirm that I wish to proceed’ and click ‘Next’.
3. Connect your BigPond Ultimate® Mobile Wi-Fi to BigPond Your BigPond Ultimate® Mobile Wi-Fi will now connect to BigPond. 4. Sign Up/Register your Device Here’s where you’ll need your BigPond username and password, OR your billing details if you haven’t signed up yet.
No username If you bought your device from a Telstra store or partner and you did not sign up to an account in store you will need to register your billing details and create a user name and password. Select ‘I am new to BigPond and Telstra’ and click ‘Next’. Follow the prompts to set up your account. If you’re an existing BigPond or Telstra customer, but have not created an account, , select ‘I am an Existing BigPond or Telstra customer, but don’t have a username or password’.
Existing username If you ordered your device online, over the phone or if you signed up to an account in a Telstra or partner store, you will have already provided your credentials during the sign up process and created a username and password. Select I have an e-mail address and password for my new Mobile Broadband account. Follow the prompts enter your username and password.
5. Complete your Activation Click on the ‘Finish’ button to complete activation.
6. Installation Complete If your installation has been successful, the following page will be displayed. If you do not see this screen, please call 13 3933.
ACCESSING THE INTERNET Once you have set up your BigPond Ultimate® Mobile Wi-Fi, you can access the Internet at broadband speeds whenever you’re in a Next G® coverage area by following these steps: Power up your BigPond Ultimate® Mobile Wi-Fi. On your laptop, select the Wi-Fi Network Name (SSID) and click ‘Connect’. Remember: You can also share your Internet connection with up to 4 other Wi-Fi enabled devices. ( If multiple users access the device, the typical speed range per user may be reduced.
TROUBLESHOOTING AND FAQs How do I go back to the device homepage (web interface)? Open your browser and type in http://ultimate.bigpond What is my admin password? The Admin password for the Web interface (device homepage) enables you to configure your device.
When prompted on the LCD screen, press the power button to confirm that you want to reset the factory defaults. How do I connect an external antenna? 1. Flip open the antenna cover. 2. Connect the antenna. Please note: The BigPond Ultimate® Mobile Wi-Fi has two antenna connectors. If only connecting a single antenna, please make sure you use connector ‘1’.
When should I use an external antenna? Use an external antenna (sold separately) to boost your signal in areas of low signal strength – for example outside of urban centres, or when you are in or near a structure that is blocking the signal. How do I access the LCD dashboard? Use the BigPond Ultimate® Mobile Wi-Fi dashboard to update firmware, view your Wi-Fi credentials, etc. To access the dashboard, press the power button twice. Press it twice again to “scroll” to the next dashboard screen.
How do I recharge the battery? Use the AC Adapter and micro USB cable (included in your package) to recharge the BigPond Ultimate Mobile Wi-Fi. The battery icon on the LCD indicates when the battery is fully charged. Where do I find the User Guide? Go to the device homepage by typing http:// ultimate.bigpond into your browser, and click Help.
CONFIGURATION VIA WEB INTERFACE Connect to the web interface (device homepage) to change the settings of your BigPond Ultimate® Mobile Wi-Fi including: Changing the name of your wireless network. Changing your password. Remember: If you reset your device, you will need to enter the factory default password. To connect to the web interface, connect your laptop to your wireless network and go to the device homepage by typing http://ultimate. bigpond into your browser.
Where can I get more information? Online Help section is available at bigpond.com/ help to help you if you’re having problems with your service. If you can’t find what you need there, you can email us and we’ll endeavour to respond within 48 hours, or call us on the numbers below for free from any Telstra home phone or Telstra mobile within Australia. For billing and accounts go to bigpond.custhelp.
THINGS YOU NEED TO KNOW The full terms of this offer are set out in the BigPond services section of Our Customer Terms available at telstra.com.au/customer-terms 1. Limit of one BigPond Mobile Broadband device rebate per customer. Your device rebate will be applied to your first bill after connection. Rebate available for new customers and existing customers with less than three months remaining on their term. 2.
FOR More information CALL 13 POND (13 7663) VISIT BIGPOND.COM visit a Telstra STORE OR PARTNER ™ and ®are trade marks and registered trade marks of Telstra Corporation Limited ABN 33 051 775 556.
