Booklet

30 General Terms and Conditions of Service v.7-1-13
v.7-1-13 General Terms and Conditions of Service 31
claiming any tax exemption, you must provide us with
a valid exemption certificate. Tax exemptions generally
won’t be applied retroactively.
Surcharges
You agree to pay all Sprint surcharges (“Surcharges”),
which may include, but are not limited to: Federal
Universal Service; Regulatory and Administrative
charges; gross receipts charges, and other charges.
Surcharges are not taxes, and we are not required
by law to assess them. They are part of our rates we
choose, at our discretion, to collect from you, to recover
certain costs and are kept by us. The number and type
of Surcharges will be provided on your invoice and may
vary depending upon the location of the billing address
of the Device and can change over time. We determine
the amount for these charges, and these amounts are
subject to change, as are the components used to
calculate these amounts.
We will provide you notice
of any changes to Surcharges in a manner consistent
with this Agreement (see “Providing Notice To Each
Other Under The Agreement” section). However,
because some Surcharges are based on amounts set
by the government or based on government formulas,
it will not always be possible to provide advance
notice of new Surcharges or changes in the amount
of existing Surcharges. Information on Surcharges is
provided during the sales transaction and is available
on our website.
Disputing Charges - You Must Still Pay
Undisputed Charges
Any dispute to a charge on your bill must be made within
60 days of the date of the bill that initially contained the
charge. Disputes can only be made by calling or writing
us as directed on your invoice or elsewhere. You accept
all charges not properly disputed within the above time
period—undisputed charges must still be paid as stated
on your bill.
Protecting Our Network & Services
We can take any action to: (1) protect our networks,
our rights and interests, or the rights of others; or (2)