User Manual
Table Of Contents
- Contents
- 1. Set Up and Access the Router
- 2. Specify Your Internet Settings Manually
- Use the Internet Setup Wizard
- Manually set up the router Internet connection
- Specify IPv6 Internet connections
- Requirements for entering IPv6 addresses
- Use Auto Detect for an IPv6 Internet connection
- Use Auto Config for an IPv6 Internet connection
- Set up an IPv6 6to4 tunnel Internet connection
- Set up an IPv6 6rd Internet connection
- Set up an IPv6 fixed Internet connection
- Set up an IPv6 DHCP Internet connection
- Set up an IPv6 PPPoE Internet connection
- Change the MTU size
- Set Up and Manage Dynamic DNS
- 3. Manage the Firewall and Security
- 4. Manage the LAN and VLAN Settings
- 5. Optimize Performance
- 6. Maintain the Router
- 7. Monitor the router and the router network
- 8. Set Up VPN Connections
- Set up an IPSec VPN connection
- Set up an OpenVPN connection
- Enable and configure OpenVPN on the router
- Install OpenVPN client software on a remote client
- Install the OpenVPN client utility and VPN configuration files on a Windows-based computer
- Install the OpenVPN client utility and VPN configuration files on a Mac
- Install the OpenVPN client utility and VPN configuration files on an iOS device
- Install the OpenVPN client utility and VPN configuration files on an Android device
- 9. Manage Port Forwarding and Port Triggering Traffic Rules
- 10. Troubleshooting
- A. Supplemental information
Test the path from your computer to a remote device
To test the path from a Windows-based computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type
ping -n 10 <IP address>
in which <IP address> is the IP address of a remote device such as your ISP DNS
server.
If the path is functioning correctly, messages display that are similar to those shown
in Test the LAN path from your computer to the router on page 162.
3.
If you do not receive replies, check the following:
•
Check to see that IP address of your router is listed as the default gateway for
your computer. If DHCP assigns the IP configuration of your computers, this
information is not visible in your computer Network Control Panel. Verify that the
IP address of the router is listed as the default gateway.
•
Check to see that the network address of your computer (the portion of the IP
address specified by the subnet mask) is different from the network address of
the remote device.
•
Check to see that your modem is connected and functioning.
•
If your ISP assigned a host name to your computer, enter that host name as the
account name on the WAN Setup page (see Manually set up the router Internet
connection on page 22).
•
Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address
of your broadband modem. Some ISPs additionally restrict access to the MAC
address of a single computer connected to that modem. If your ISP does this,
configure your router to “clone” or “spoof” the MAC address from the authorized
computer.
User Manual163Troubleshooting
Insight Managed Business Router BR200