User Manual AC1200 WiFi Cable Modem Router Model C6220 February 2021 202-12220-01 NETGEAR, Inc.
AC1200 WiFi Cable Modem Router Model C6220 Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Customer-owned cable devices might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable device is allowed on your cable network.
Contents Chapter 1 Hardware Setup Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Position Your Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC1200 WiFi Cable Modem Router Model C6220 Chapter 5 Share a USB Storage Device Attached to the Modem Router USB Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Connect a USB Storage Device to the Modem Router . . . . . . . . . . . . . . . . 38 Access a USB Drive Connected to the Modem Router From a Windows Computer 39 Map a USB Device to a Windows Network Drive . . . . . . . . . . . . . . . . . . . . .
AC1200 WiFi Cable Modem Router Model C6220 View and Manage Logs of Modem Router Activity. . . . . . . . . . . . . . . . . . . . 77 Manage the Modem Router Configuration File . . . . . . . . . . . . . . . . . . . . . .79 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . .
1 1 Hardware Setup This chapter covers the following topics: • Unpack Your Modem Router • Front Panel • Rear Panel • Position Your Gateway • Cable Your Modem Router • Activate Your Internet Service • Activate Your Internet Service With Comcast Xfinity For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
AC1200 WiFi Cable Modem Router Model C6220 Unpack Your Modem Router Your package contains the following items. Modem router Antennas (2) Ethernet cable Power adapter Figure 1. Package contents Front Panel The modem router status LEDs and buttons are on the front. Figure 2. Modem router front view You can control the LED settings. For information about how to specify the LED settings, see Control the LED Settings on page 89.
AC1200 WiFi Cable Modem Router Model C6220 You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the modem router. LED WPS button with LED WiFi On/Off button with LED Power Description This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid.
AC1200 WiFi Cable Modem Router Model C6220 Rear Panel The rear panel connections and buttons shown the following figure. Power On/Off button LED On-Off switch USB 2.0 port Ethernet ports Coaxial cable connector Reset button Power adapter input Figure 3. Modem router rear panel Position Your Gateway The modem router lets you access your network anywhere within the operating range of your WiFi network.
AC1200 WiFi Cable Modem Router Model C6220 • Place the modem router in an elevated location, minimizing the number walls and ceilings between the modem router and your other devices. • Place the modem router away from electrical devices such as these: • - Ceiling fans - Home security systems - Microwaves - Computers - Base of a cordless phone - 2.
AC1200 WiFi Cable Modem Router Model C6220 Cable the Modem Router With a Simple Network The modem router comes configured to work as both a modem and a router. You can share your Internet connection without connecting the modem router to a router or gateway. Power adapter Modem router Ethernet cable Coaxial cable Figure 4. Simple modem router network To cable your modem router: 1. Connect the antennas to the threaded antenna posts. 2. Turn off existing modems and routers.
AC1200 WiFi Cable Modem Router Model C6220 Cable Your Modem Router to a Router or Gateway If you want to cable the modem router to a router or gateway, you must log in to the modem router and change its Router Mode setting. Changing this setting prevents certain network conflicts that can occur when two devices on the same network perform routing functions such as network address translation (NAT) and DHCP (assigning IP addresses to devices on the network).
AC1200 WiFi Cable Modem Router Model C6220 10. When prompted, change the password and enter security questions and answers. The BASIC Home page displays. 11. Select ADVANCED > Administration > Router Mode. The Router Mode page displays. 12. Select the No radio button. With this setting, the modem router works as a bridge and the router behind it obtains a WAN IP address from the Internet service provider. 13. Click the Apply button. Your settings are saved. 14.
AC1200 WiFi Cable Modem Router Model C6220 Cable ISP Contact Information Spectrum https://www.spectrum.net/contact-us https://activate.spectrum.net 1-833-267-6094 Xfinity https://www.xfinity.com/internetsetup Use the Xfinity app for Xfinity activation. Note: Your cable Internet provider’s contact information might change. You can also find the contact information in your monthly Internet service billing statement. 2.
AC1200 WiFi Cable Modem Router Model C6220 Activate Your Internet Service With Comcast Xfinity Activate your Internet service by using Comcast Xfinity’s self-activation process. If you are unable to self-activate your modem router, call Comcast Xfinity customer service. After you complete the setup, perform a speed test. Before you start the self-activation process, make sure that your account number, account phone number, and login information (your email address or user name and password) are nearby.
AC1200 WiFi Cable Modem Router Model C6220 Before you call Comcast Xfinity, make sure that your account number, account phone number, email address, and password are nearby. The cable modem’s model number is C6220. The serial number and MAC address are on the modem router label. Made in China Figure 5. Modem router label To set up your Internet connection by calling Comcast Xfinity: 1. Call Comcast Xfinity customer service at 1-800-Xfinity (1-800-934-6489). 2.
AC1200 WiFi Cable Modem Router Model C6220 Perform a Speed Test To determine the accurate Internet speed, visit the speed test website of your cable Internet provider and perform a speed test. If your actual speed is lower than your subscribed speed, contact your cable Internet provider.
2 Connect to the Network and Access the Modem Router 2 This chapter contains the following sections: • Connect to the Network • Types of Logins • Log In to the Modem Router 18
AC1200 WiFi Cable Modem Router Model C6220 Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN). To connect your computer to the modem router with an Ethernet cable: 1.
AC1200 WiFi Cable Modem Router Model C6220 The WiFi network name is on the modem router label. 3. Join the WiFi network and enter the WiFi password. The password is on the modem router label. Your WiFi device connects to the WiFi network. Label The label on the modem router shows the login information, MAC address, and serial number. Made in China Figure 6. Modem router label Types of Logins Separate types of logins serve different purposes.
AC1200 WiFi Cable Modem Router Model C6220 To log in to the modem router: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
AC1200 WiFi Cable Modem Router Model C6220 6. Click the Next button. 7. Click the Next button. The modem router connects to the Internet. The BASIC Home page displays the status of the Internet connection.
3 3 Specify Initial Settings This chapter contains the following sections: • Specify the Cable Connection Starting Frequency • View Modem Router Initialization • Specify the Internet Connection Settings • Specify an IPv6 Internet Connection 23
AC1200 WiFi Cable Modem Router Model C6220 Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet service provider. To change the starting frequency: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens.
AC1200 WiFi Cable Modem Router Model C6220 View Modem Router Initialization You can track the initialization procedure of the modem router and get details about the downstream and upstream cable channel. The time is displayed after the modem router is initialized. The modem router automatically goes through the following steps in the provisioning process: • Scans and locks the downstream frequency and then ranges the upstream channels. • Obtains a WAN address for the modem router.
AC1200 WiFi Cable Modem Router Model C6220 Specify the Internet Connection Settings You can view or change the modem router’s Internet connection settings. To specify the Internet connection settings: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
AC1200 WiFi Cable Modem Router Model C6220 8. Select a Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 9. Click the Apply button. Your settings are saved.
AC1200 WiFi Cable Modem Router Model C6220 5. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the modem router assigns IPv6 addresses to the home network (the LAN). 6. Complete the fields in the Server Setting section. 7. Click the Apply button. Your settings are saved.
4 4 Control Access to the Internet This chapter explains how to prevent objectionable content from reaching the computers and other devices that are connected to your network.
AC1200 WiFi Cable Modem Router Model C6220 Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule. Add a Keyword to Block To block Internet sites: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password.
AC1200 WiFi Cable Modem Router Model C6220 • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect. Delete a Keyword To delete keywords from the list: 1.
AC1200 WiFi Cable Modem Router Model C6220 To block services: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. 5.
AC1200 WiFi Cable Modem Router Model C6220 8. To add a service or application that is not the list, select User Defined. a. If you know that the application uses either TCP or UDP, select the appropriate protocol; otherwise, select TCP/UDP (both). b. Enter the starting port and ending port numbers: If the service uses a single port number, enter that number in both fields.
AC1200 WiFi Cable Modem Router Model C6220 Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the modem router to block, see Use Keywords to Block Internet Sites on page 30 and Block Services From the Internet on page 31. To schedule blocking: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2.
AC1200 WiFi Cable Modem Router Model C6220 To specify a trusted computer: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites.
AC1200 WiFi Cable Modem Router Model C6220 4. Select ADVANCED > Security > E-mail. 5. Select the Turn E-mail Notification On check box. 6. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent. 7.
5 Share a USB Storage Device Attached to the Modem Router 5 This chapter describes how to access and manage USB storage devices attached to your modem router. You can share USB storage devices connected to the router. (If your storage device uses special drivers, it is not compatible.) Note: The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives, or a printer.
AC1200 WiFi Cable Modem Router Model C6220 USB Device Requirements The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the modem router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device. Such USB devices do not work with the modem router.
AC1200 WiFi Cable Modem Router Model C6220 To connect a USB device: 1. Insert your USB storage drive into the USB port on the rear panel of the modem router. USB port 2. If your USB storage device uses a power supply, connect it. You must use the power supply when you connect the USB storage device to the router. When you connect the USB drive to the modem router USB port, it might take up to two minutes before it is ready for sharing.
AC1200 WiFi Cable Modem Router Model C6220 Map a USB Device to a Windows Network Drive To map a USB device to a Windows network drive: 1. Connect a USB storage device to a USB port on the router. If your USB storage device uses a power supply, you must use it when you connect the device to the router. When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing.
AC1200 WiFi Cable Modem Router Model C6220 When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN). 2. On a Mac that is connected to the network, select Go > Connect to Server. 3. In the Server Address field, enter smb://readyshare. 4. When prompted, select the Guest radio button.
AC1200 WiFi Cable Modem Router Model C6220 4. Select ADVANCED > USB Storage > Advanced Settings. 5. Specify access to the USB storage device: • Network Device Name. This is the name used to access the USB device connected to the modem router. The default is readyshare. • Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. The name works only in an operating system that supports NetBIOS, such as Microsoft Windows. • Access Method.
AC1200 WiFi Cable Modem Router Model C6220 To set up FTP access: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > USB Storage > Advanced Settings. 5.
AC1200 WiFi Cable Modem Router Model C6220 A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > USB Storage > Advanced Settings. 5. Scroll down to the Available Networks Folder section of the page, and adjust the following settings: • Share Name. If only one device is connected, the default share name is USB_Storage.
AC1200 WiFi Cable Modem Router Model C6220 Add a Network Folder on a USB Storage Device You can add network folders on a USB storage device connected to the modem router USB port. To add a network folder: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
AC1200 WiFi Cable Modem Router Model C6220 Edit a Network Folder on a USB Storage Device You can edit network folders on a USB storage device connected to the modem router USB port. To edit a network folder: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
AC1200 WiFi Cable Modem Router Model C6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > USB Settings. By default Enable any USB Device connection to the USB port radio is selected. This setting lets you connect and access all your USB drives. 5. Select the No radio button. 6. Click the Approved Devices button. The approved and available USB devices display. 7.
AC1200 WiFi Cable Modem Router Model C6220 Safely Remove a USB Storage Device Before you physically disconnect a USB storage device from the modem router USB port, log in to the modem router and take the USB storage device offline. To remove a USB storage device safely: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password.
6 6 Specify Network Settings This chapter includes the following sections: • View or Change the WAN Settings • Change the MTU Size • Set Up a Default DMZ Server • Change the Modem Router’s Device Name • Change the LAN TCP/IP Settings • Specify the IP Addresses That the Modem Router Assigns • Manage LAN IP Addresses • Use the WPS Wizard for WiFi Connections • Specify Basic WiFi Settings • Change the WiFi Security Option • Set Up a WiFi Guest Network • Control the WiFi Radios • Spec
AC1200 WiFi Cable Modem Router Model C6220 View or Change the WAN Settings You can view the wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the modem router to respond to a ping to its WAN (Internet) port. To view or change the WAN settings: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.
AC1200 WiFi Cable Modem Router Model C6220 • Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it. • MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections.
AC1200 WiFi Cable Modem Router Model C6220 To change the MTU size: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. 5.
AC1200 WiFi Cable Modem Router Model C6220 Table 1. Common MTU sizes (continued) MTU Application 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL. 576 Typical value to connect to dial-up ISPs. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).
AC1200 WiFi Cable Modem Router Model C6220 The WAN Setup page displays. 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your settings are saved. Change the Modem Router’s Device Name The modem router’s device name is C6220. This device name displays in a file manager when you browse your network. To change the modem router’s device name: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2.
AC1200 WiFi Cable Modem Router Model C6220 Change the LAN TCP/IP Settings The modem router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The modem router’s default LAN IP configuration is as follows: • LAN IP address. 192.168.0.1 • Subnet mask. 255.255.255.0 These addresses are part of the designated private address range for use in private networks and are suitable for most applications.
AC1200 WiFi Cable Modem Router Model C6220 The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or modem router. 7. Click the Apply button. Your settings are saved. If you changed the LAN IP address of the modem router, you are disconnected when this change takes effect. To reconnect, close your browser, relaunch it, and log in to the modem router.
AC1200 WiFi Cable Modem Router Model C6220 4. Select ADVANCED > Setup > LAN Setup. 5. Specify the range of IP addresses that the modem router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the modem router. b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the modem router. 6. Click the Apply button. Your settings are saved.
AC1200 WiFi Cable Modem Router Model C6220 Reserve a LAN IP Address To reserve an IP address: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.
AC1200 WiFi Cable Modem Router Model C6220 The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Select the radio button next to the reserved address. 6. Click the Edit button. The Edit page displays. 7. Change the settings. 8. Click the Apply button. Your settings are saved. Delete a Reserved Address Entry To delete a reserved address entry: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2.
AC1200 WiFi Cable Modem Router Model C6220 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > WPS Wizard. A page displays that explains WPS. 5. Click the Next button. The WPS page displays. 6. Select the radio button for the setup method that you want to use. • Push button.
AC1200 WiFi Cable Modem Router Model C6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. 5. From the Region menu, select your region. In some locations, you cannot change this setting. 6. To turn off the WiFi radios, scroll down and clear the Enable WiFi Gateway radio check box. If you clear this check box, you cannot use WiFi to connect to the modem router. 7.
AC1200 WiFi Cable Modem Router Model C6220 Up to 145 Mbps is the default setting, which allows 802.11n and 802.11g WiFi devices to join the network. g & b supports up to 54 Mbps. The 300-Mbps setting allows 802.11n devices to connect at this speed. 11. Click the Apply button. Your settings are saved. If you used a WiFi network connection and you changed the SSID, you are disconnected from the network. 12. Make sure that you can use WiFi to connect to the network with its new settings.
AC1200 WiFi Cable Modem Router Model C6220 The WPA2 options use the newest standard for the strongest security, but some older computers and WiFi devices cannot use WPA2. By default, the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button is selected so that new or old computers and WiFi devices can connect to the WiFi network by using either WPA2 or WPA security. The Passphrase field displays. 6. In the Passphrase field, enter the network key (password) that you want to use.
AC1200 WiFi Cable Modem Router Model C6220 4. Select Guest Network. 5. Select any of the following WiFi settings: • Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. • Enable SSID Broadcast. If this check box is selected, the WiFi modem router broadcasts its name (SSID) to all WiFi stations. Stations with no SSID can adopt the correct SSID for connections to this modem router.
AC1200 WiFi Cable Modem Router Model C6220 Control the WiFi Radios The modem router internal WiFi radios broadcasts signals in the 2.4 GHz range and 5 GHz range. By default, these radios are on so that you can use WiFi to connect to the modem router. When the WiFi radios are off, you can still use an Ethernet cable for a LAN connection to the modem router.
AC1200 WiFi Cable Modem Router Model C6220 4. Select ADVANCED > Advanced Setup > Wireless Settings. 5. Select or clear the Enable WiFi Gateway Radio check box. Clearing this check box turns off the WiFi feature of the modem router. 6. Click the Apply button. If you turned off the WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light.
AC1200 WiFi Cable Modem Router Model C6220 The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the modem router’s WiFi settings through WPS. 5. (Optional) Select or clear the Disable Router’s PIN check box. The PIN function might temporarily be disabled when the modem router detects suspicious attempts to break into the modem router’s WiFi settings by using the modem router’s PIN through WPS.
AC1200 WiFi Cable Modem Router Model C6220 6. Select the Turn Access Control On check box. 7. Click the Set Up Access List button. 8. In the Network Profiles (2.4 GHz b/g/n) list, select the radio button for the SSID (WiFi network) that you want to use the access list for. 9. Select the Turn Access Control On check box and select one of the following radio buttons: • Allow List. Allow computers and devices in the list to connect with WiFi. • Deny List.
AC1200 WiFi Cable Modem Router Model C6220 b. Click the Add button. The device displays in the Wireless Card Access list. 12. To add a computer or device that is not in the list, do the following: a. Type a name in the Device Name field. b. Type the MAC address in the MAC Address field. The MAC address is found on the computer or device. c. Click the Add button. The device displays in the Wireless Card Access list. 13. Click the Apply button. Your settings are saved.
AC1200 WiFi Cable Modem Router Model C6220 4. Select ADVANCED > Advanced Setup > Dynamic DNS. 5. Register for an account with one of the Dynamic DNS service providers whose URLs display in the Service Provider list. 6. Select the Use a Dynamic DNS Service check box. 7. Select the URL for your Dynamic DNS service provider. 8. Type the host name (or domain name) that your Dynamic DNS service provider gave you. 9. Type the user name for your Dynamic DNS account.
AC1200 WiFi Cable Modem Router Model C6220 A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > UPnP. 5. Select the Turn UPnP On check box. By default, this check box is selected.
7 7 Manage Your Network This chapter describes the modem router settings for administering and maintaining your modem router and home network.
AC1200 WiFi Cable Modem Router Model C6220 View Modem Router Status To view modem router status and usage information: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED.
AC1200 WiFi Cable Modem Router Model C6220 The BASIC Home page displays. 4. Select ADVANCED. The ADVANCED Home page displays. The Cable Information pane displays the following information: • Hardware Version. The modem router model. • Firmware Version. The version of the modem router firmware. It changes if you upgrade the modem router firmware. • Cable Modem Serial Number. The serial number of the cable modem. • CM Certificate. The status of the cable modem certificate.
AC1200 WiFi Cable Modem Router Model C6220 • Connection. The type of WAN Internet port connection. • Default Gateway. The IP address of the default gateway. • Domain Name Server. The IP address of the Domain Name Server. View WiFi Settings To view WiFi settings: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password.
AC1200 WiFi Cable Modem Router Model C6220 Reboot the Modem Router Rebooting the modem router disconnects all computers and mobile devices from the modem router’s network. To reboot the modem router: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
AC1200 WiFi Cable Modem Router Model C6220 Change the Router Mode By default, the modem router is in router mode. This means that it works both as a modem and as a router. You can share the Internet connection without using another router or gateway. If you want to connect a gateway or router to the modem router, you must log in to the modem router and change its Router Mode setting. To change the router mode: 1.
AC1200 WiFi Cable Modem Router Model C6220 To view and manage logs: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Logs.
AC1200 WiFi Cable Modem Router Model C6220 Manage the Modem Router Configuration File The configuration settings of the modem router are stored within the modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Back Up Settings To back up the modem router’s configuration settings: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.
AC1200 WiFi Cable Modem Router Model C6220 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. 5. Click the Browse button to find and select the .cfg file. 6. Click the Restore button.
AC1200 WiFi Cable Modem Router Model C6220 Change the admin Password You can the default password that is used to log in to the modem router with the user name admin. This password is not the one that you use for WiFi access. The label on your modem router shows your unique WiFi network name (SSID) and password for WiFi access. Note: Be sure to change the modem router login password to a secure password.
AC1200 WiFi Cable Modem Router Model C6220 Your settings are saved. View Event Logs Event logs capture important modem router events. To view the event logs: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
AC1200 WiFi Cable Modem Router Model C6220 Run the Ping Utility Ping is an administration utility that tests whether a computer on the network is reachable and measures the time it takes messages sent from the originating device to reach a destination computer and return. To run a ping test: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3.
AC1200 WiFi Cable Modem Router Model C6220 8. To clear the results from the display, click the Clear Results button. Run the Traceroute Utility To display the route and measure transit delays of packets across an IP, run the traceroute utility. To run a traceroute test: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password.
AC1200 WiFi Cable Modem Router Model C6220 7. Click the Start Test button. The traceroute results display. 8. To clear the results from the display, click the Clear Results button. View WiFi Access Points in Your Area You can view WiFi networks, or access points, in your area and select and join a WiFi network. To view WiFi access points (APs): 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1.
AC1200 WiFi Cable Modem Router Model C6220 View or Change the Modem Router WiFi Channel To view or change your WiFi channel: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
AC1200 WiFi Cable Modem Router Model C6220 7. From the Channel menu, select a different channel setting. 8. Click the Apply button. Your settings are saved.
AC1200 WiFi Cable Modem Router Model C6220 Remote Management The remote management feature lets you access your modem router over the Internet to view or change its settings. Note: Be sure to change the modem router login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change the admin Password on page 81.
AC1200 WiFi Cable Modem Router Model C6220 6. Under Allow Remote Access By, specify the external IP addresses to be allowed to access the modem router’s remote management. For enhanced security, restrict access to as few external IP addresses as practical. Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address that will be allowed access.
AC1200 WiFi Cable Modem Router Model C6220 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > LED Control Settings. 5. Select a radio button. 6. Click the Apply button. Your settings are saved.
8 8 Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
AC1200 WiFi Cable Modem Router Model C6220 Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The modem router can forward incoming traffic with specific protocols to computers on your local network.
AC1200 WiFi Cable Modem Router Model C6220 7. Leave the Port Forwarding radio button selected as the service type. 8. From the Service Name menu, select the service name. If the service that you want to add is not in the list, create a custom service. See Add a Custom Port Forwarding Service on page 93. 9. In the Server IP Address field, enter the IP address of the computer that will provide the service. 10. Click the Add button. The service displays in the list.
AC1200 WiFi Cable Modem Router Model C6220 8. In the Service Name field, enter a descriptive name. 9. In the Service Type menu, select the protocol. If you are unsure, select TCP/UDP. 10. In the External Starting Port field, enter the beginning port number. If the application uses a single port, enter the same port number in the Ending Port field. If the application uses a range of ports, enter the ending port number of the range in the External Ending Port field. 11.
AC1200 WiFi Cable Modem Router Model C6220 Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
AC1200 WiFi Cable Modem Router Model C6220 How the Modem Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your modem router. • Destination port number. 80, which is the standard port number for a web server process. 2.
AC1200 WiFi Cable Modem Router Model C6220 Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), enable Universal Plug-N-Play (UPnP). See Improve Network Connections With Universal Plug-N-Play on page 70. Add a Port Triggering Service To add a port triggering service: 1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. 2.
AC1200 WiFi Cable Modem Router Model C6220 6. Click the Add Service button. 7. In the Service Name field, type a descriptive service name. 8. In the Service User menu, select a user option: • Any (the default) allows any computer on the Internet to use this service. • Single address restricts the service to a particular computer. 9. Select the service type, either TCP or UDP or TCP/UDP (both). If you are not sure, select TCP/UDP. 10.
AC1200 WiFi Cable Modem Router Model C6220 The Port Forwarding/Port Triggering page displays. 5. Select the Port Triggering radio button. 6. Select a radio button to specify when you want to use port triggering: • Never. The modem router does not use port triggering even if you specified port triggering settings. • Per Schedule. Port triggering is used based on the settings on the Schedule page. • Always. Always use port triggering. 7.
AC1200 WiFi Cable Modem Router Model C6220 3. Your modem router creates an entry in its internal session table describing this communication session between your computer and the IRC server. Your modem router stores the original information, performs Network Address Translation (NAT) on the source address and port, and sends this request message through the Internet to the IRC server. 4.
9 9 Troubleshooting This chapter gives information about troubleshooting your modem router. The chapter includes the following sections: • Use LEDs to Troubleshoot • Cannot Log In to the Modem Router • Troubleshoot the ISP Connection • Troubleshoot a TCP/IP Network Using a Ping Utility Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at support.netgear.com.
AC1200 WiFi Cable Modem Router Model C6220 Use LEDs to Troubleshoot The following table provides help when using the LEDs for troubleshooting. LED Behavior Action All LEDS are off when the modem • router is plugged in. • • Only the Power LED is lit • • All LEDs stay lit. • • LAN LED is off for a port with an Ethernet connection. • • • Internet LED is off and the modem • router is connected to the cable television cable.
AC1200 WiFi Cable Modem Router Model C6220 • Make sure that your computer’s IP address is on the same subnet as the modem router. If you are using the recommended addressing scheme, the address of your computer is in the range of 192.168.0.02 to 192.168.0.254. Note: If the IP address of your computer is shown as 169.254.x.x: Recent versions of Windows and Mac OS generate and assign an IP address when the computer cannot reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x.
AC1200 WiFi Cable Modem Router Model C6220 Troubleshoot a TCP/IP Network Using a Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a TCP/IP network by using the ping utility in your computer or workstation.
AC1200 WiFi Cable Modem Router Model C6220 Use PIng to Test the LAN Path to Your Gateway You can use ping to verify that the LAN path to your modem router is set up correctly. To ping the modem router from a computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field that is provided, type ping and then the IP address of the modem router, as in this example: ping 192.168.0.1 3. Click OK.
AC1200 WiFi Cable Modem Router Model C6220 2. In the field that is provided, type ping and then the IP address of the remote device such as the DNS server of your ISP. If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx 3. If you do not receive this reply, do the following: • Make sure that the Internet LED is lit. • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page.
A Supplemental Information A This appendix includes the following sections.
AC1200 WiFi Cable Modem Router Model C6220 Factory Default Settings You can return the modem router to its factory default settings. To restore the factory default settings: 1. Locate the Reset button on the rear panel of the modem router. 2. Use a paperclip or sharp object to press and hold the Reset button for over seven seconds. Reset button The modem router resets and returns to the factory settings shown in the following table.
AC1200 WiFi Cable Modem Router Model C6220 Feature WiFi Default Setting WiFi communication Enabled SSID name As shown on the product label Security WPA-PSK [TKIP] + WPA2-PSK [AES]. The default WPA/WPA2 passphrase is on the modem router label. Broadcast SSID Enabled Transmission speed Auto1 Country/region United States in the US.
AC1200 WiFi Cable Modem Router Model C6220 Technical Specifications The following table describes the technical specifications for the modem router. Table 2. Technical specifications Feature Description Network protocol and standards compatibility Data and routing protocols: TCP/IP, DHCP server and client, DNS relay, NAT (many-to-one), and TFTP client Power adapter • • North America: 120V, 60 Hz, input All regions (output): 12 VDC @ 2.
