Support Package Contents Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Trademarks © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for reference purposes only.
You can use this diagram to connect your modem router or follow the detailed instructions in this booklet. 5. Wait for the modem router to come online. 1. Collect your cable Internet provider information. The modem router comes online when the Internet LED stops blinking and lights solid green. Collect your cable account number, account phone number, and login information (your email address or user name and password). 2. Turn off existing modems and routers. This process might take up to 10 minutes.
LEDs The LEDs on the modem router light to indicate modem router activity: WiFi WiFi On/Off button On/O ff WPS WPS button Power LED Downstream LED Upstream LED Internet LED 2.
LED Description Power • Solid green. Power is supplied to the modem router. • Off. No power is supplied to the modem router. • Solid red. Thermal cutoff mode. Power off the modem router, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers) and keep it vertical in open air. Downstream • Solid amber. One downstream channel is locked. • Blinking amber. The modem router is scanning for a downstream channel. • Solid green. Two or more downstream channels are locked.
LED Description 5 GHz WiFi • Solid green. The 5 GHz radio is on. • Blinking green. The 5 GHz radio is transmitting or receiving data. • Blinking amber. WPS (Wi-Fi Protected Setup) is active. • Off. The 5 GHz radio is off. Ethernet • Solid green. A device is connected to an Ethernet port and powered on. Each Ethernet port provides two port LEDs on the back panel. • Blinking green. An Ethernet port is transmitting or receiving data. • Off. No device is connected to an Ethernet port.
3. Connect a coaxial cable. Use a coaxial cable that is provided by your cable company to connect the cable port on the modem router to a cable wall outlet or a line splitter. Make sure that the cable is tightly connected. Note: For Comcast XFINITY cable Internet service, Comcast XFINITY recommends connecting your modem router directly to a cable wall outlet. 4. Connect the power adapter to the modem router and plug the power adapter into an electrical outlet.
6. Connect a computer or WiFi device to the modem router. USB Reset Cable To connect with WiFi, use the WiFi network name (SSID) and network key (password) on the product label. To connect using a wired connection, use an Ethernet cable to connect a computer to a yellow Ethernet port on the modem router. Reboot the computer. 7. To log in to the modem router, launch a web browser. 8. In the address field of the web browser, enter http://www.routerlogin.net or http://192.168.0.1. 9.
Activate Your Internet Service ¾¾ To activate your Internet service: 1. Visit your cable Internet provider’s website and follow the onscreen instructions to activate your Internet service. Cable Internet Provider Contact Information Bright House Networks http://support.brighthouse.com Cablevision http://www.cablevision.com 1-866-898-9101 https://install.optimum.com/JointInstall/ Telephone number depends on your region. Comcast XFINITY http://www.comcast.com/activate http://www.xfinity.
2. If you are unable to activate your Internet service using the instructions on your cable Internet provider’s website, call your cable Internet provider and do the following: a. When asked, provide your account information and provide the modem router’s model number, which is C6250, serial number, and MAC address. The serial number and MAC address are on the product label, which is on the bottom of the modem router.
Comcast XFINITY Self-Activation Activate your Internet service by using Comcast XFINITY’s self-activation process. If you are unable to self-activate your modem router, call Comcast XFINITY customer service. Before you start the self-activation process, make sure that your account number, account phone number, and login information (your email address or user name and password) are nearby. ¾¾ To activate your Internet connection with Comcast XFINITY’s self-activation process: 1. Close all web browsers. 2.
c. If you do not get an Internet connection with the modem router, ask Comcast XFINITY to look for your modem router online, and do one of the following depending on what Comcast XFINITY tells you about your modem router: • If the modem router is not visible, Comcast XFINITY can give you instructions to verify why the modem router does not connect with your high-speed Internet service. • If the modem router is visible to Comcast XFINITY, reboot the modem router. Check your online status again.
WiFi Network Name and Network Key The preset WiFi network name (SSID) and network key (password) are unique to your modem router, like a serial number. Because the modem router automatically uses WiFi security, you do not need to set it up. The WiFi settings are on the product label.
Join the WiFi Network You can either use Wi-Fi Protected Setup (WPS) or select your WiFi network and type its password. For help with the WPS button on your computer or WiFi device, check the instructions or online help that came with that computer or device. ¾¾ To select your network and enter its password: 1. Open the software utility that manages your WiFi connections on the computer or WiFi device that you want to connect to your modem router. This utility scans for WiFi networks in your area. 2.
View or Change the Modem Router Settings After you use genie to set up the modem router, you can log in to the modem router to view or change its settings. Log In to the Modem Router ¾¾ To log in to the modem router: 1. Connect a computer or WiFi device to the modem router. You can use an Ethernet cable or connect with WiFi: • For a wired connection, use an Ethernet cable to connect your computer to a yellow Ethernet port on your modem router. • To connect with WiFi, select and join your WiFi network.
3. Enter admin for the user name and password for the password. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. 5. Type your old password and type the new password twice. 6. Click the Apply button. Your changes are saved. Share a USB Drive on the Network ReadySHARE lets you access and share a USB drive connected to the modem router USB port. (If your USB drive uses special drivers, it is not compatible.
2. On a Windows computer that is connected to the network, select Start > Run, enter \\readyshare in the dialog box, and click the OK button. A window displays the files and folders on the device. ¾¾ To access the USB drive from a Mac: 1. Connect your USB storage device to a USB port on the modem router. When you connect the USB storage device to the modem router’s USB port, it might take up to two minutes before it is ready for sharing.
Share a USB Printer You can connect a USB printer to a USB port on the modem router and print wirelessly. ¾¾ To set up ReadySHARE Printer: 1. Connect the USB printer to a USB port on the modem router with a USB printer cable. 2. On each computer that will share the printer, do the following: a. Install the current USB printer driver software (available from the printer manufacturer). b. Download the NETGEAR USB Control Center utility from www.netgear.com/readyshare and install it. c. Select the language. 3.
Download the NETGEAR genie App The free NETGEAR genie app lets you easily monitor, connect, and control your home network from a Windows or Mac computer, tablet, or smartphone. You can share and stream music or videos, diagnose and repair network issues, set up parental controls, and more: • Access your modem router and change its settings or diagnose and repair network issues. • Make a printer AirPrint compatible so that you can print from an iPad or iPhone.
