AC1750 WiFi Cable Modem Router Model C6300 User Manual November 2015 202-11238-02 350 East Plumeria Drive San Jose, CA 95134 USA
AC1750 WiFi Cable Modem Router Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
Contents Chapter 1 Hardware and Internet Setup Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC1750 WiFi Cable Modem Router Access a USB Drive on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Access to the USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . View or Change Network Folders on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . Add a Network Folder on a USB Drive . . . . . . . . . . . .
AC1750 WiFi Cable Modem Router Run the Traceroute Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 View Wireless Access Points in Your Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 View or Change the Modem Router Wireless Channel . . . . . . . . . . . . . . . . . . . . 82 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Hardware and Internet Setup 1 This chapter covers the following topics: • Unpack Your Modem Router • Front Panel • Rear Panel • Position Your Modem Router • Retrieve and Display the Product Label • Cable Your Modem Router • Activate Your Internet Service • Activate Your Internet Service with Comcast XFINITY For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
AC1750 WiFi Cable Modem Router Unpack Your Modem Router Your package contains the following items. Ethernet cable Power adapter Modem router Figure 1. Package contents Front Panel The modem router status LEDs and buttons are located on the front. WPS button / LED WiFi On/Off button Power LED Downstream LED Upstream LED Internet LED 2.4 GHz LED 5 GHz LED Ethernet LED USB LED Figure 2.
AC1750 WiFi Cable Modem Router You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the modem router. Table 1. LED and button descriptions LED Description WPS button with This button lets you use WPS to join the WiFi network without typing the WiFi password. LED The WPS LED blinks during this process and then lights solid.
AC1750 WiFi Cable Modem Router Rear Panel The rear panel connections and buttons are shown the following figure. Reset button USB port Ethernet LAN ports Coaxial cable connector Power adapter input Power On/Off button Figure 3. Modem router rear panel Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your wireless network.
AC1750 WiFi Cable Modem Router • • Place the modem router away from electrical devices such as these: - Ceiling fans - Home security systems - Microwaves - Computers - Base of a cordless phone - 2.
AC1750 WiFi Cable Modem Router WiFi network name and password MAC address Serial number Figure 4. Product label Cable Your Modem Router The most common way to cable your modem router is the simplest, without any other routers or gateways on the same network. You can also cable the modem router to another router or gateway and log in to the modem router to specify this setting. After you cable your modem router, activate your Internet service.
AC1750 WiFi Cable Modem Router To cable your modem router: 1. Connect a coaxial cable. Use the coaxial cable that your cable company provides to connect the cable port on the modem router to a cable wall outlet or a line splitter. Make sure that the cable is tightly connected. Note: If Comcast XFINITY is your cable Internet provider, Comcast XFINITY recommends connecting your modem router directly to a cable wall outlet.
AC1750 WiFi Cable Modem Router 2. Connect the power adapter to the modem router and plug the power adapter into an electrical outlet. 3. Press the Power On/Off button on the rear panel of the modem router. The Power LED lights green. 4. On your computer or wireless device, find and select the WiFi network. The WiFi network name is on the product label. See Retrieve and Display the Product Label on page 10. 5. Join the WiFi network and enter the WiFi password. The password is on the product label.
AC1750 WiFi Cable Modem Router Activate Your Internet Service You must contact your Internet provider and tell them that you are using the modem router. To activate your Internet connection: 1. Visit your cable Internet provider’s website and follow the onscreen instructions to activate your Internet service. Cable Internet Provider Contact Information Cablevision http://www.cablevision.com https://install.optimum.com/JointInstall/ Telephone number depends on your region.
AC1750 WiFi Cable Modem Router c. If you do not get an Internet connection with the modem router, ask your cable Internet provider to look for your modem router online, and do one of the following depending what your cable Internet provider tells you about your modem router: • If the modem router is not visible, your cable Internet provider can give you instructions to verify why the modem router does not connect with your high-speed Internet service.
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AC1750 WiFi Cable Modem Router Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN). To connect your computer to the modem router with an Ethernet cable: 1.
AC1750 WiFi Cable Modem Router Types of Logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Several types of logins are associated with the modem router: • Internet provider login. The login that your Internet provider gave you logs you in to your Internet service. Your Internet provider gave you this login information in a letter or some other way.
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AC1750 WiFi Cable Modem Router Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider. To change the starting frequency: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password.
AC1750 WiFi Cable Modem Router The modem router automatically goes through the following steps in the provisioning process: 1. Scans and locks the downstream frequency and then ranges the upstream channels. 2. Obtains a WAN address for the modem router. 3. Connects to the Internet. To view the status of the modem router initialization: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3.
AC1750 WiFi Cable Modem Router 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > Internet Setup. 5. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 6.
AC1750 WiFi Cable Modem Router 9. Click the Apply button. Your settings are saved. Note: If you get address not found errors when you visit a website, it is likely that your DNS servers are not set up correctly. Contact your Internet provider to get the DNS server addresses. Specify IPv6 Settings You can select how you want to assign IPv6 address to the devices on the your home network. You can use either the DHCP Server or Auto Config to assign IPv6 address.
AC1750 WiFi Cable Modem Router 7. Click the Apply button. Your settings are saved.
4. Control Access to the Internet 4 This chapter explains how to prevent objectionable content from reaching the computers and other devices that are connected to your network.
AC1750 WiFi Cable Modem Router Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Live Parental Controls website, where you can learn more about Live Parental Controls and download the application. To set up Parental Controls: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password.
AC1750 WiFi Cable Modem Router Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. 9. Select a radio button as follows: • If you already own an OpenDNS account, leave the Yes radio button selected. • If you do not own an OpenDNS account, select the No radio button. If you are creating an account, the Create a free OpenDNS account page displays. Do the following: a. Complete the fields. b. Click the Next button.
AC1750 WiFi Cable Modem Router 4. Select ADVANCED > Security > Access Control. 5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list. 6. Select an access rule: • Allow all new devices to connect. With this setting, if you add a new device, it can access your network.
AC1750 WiFi Cable Modem Router Manage Network Access Control Lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
AC1750 WiFi Cable Modem Router Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule. To block Internet sites: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
AC1750 WiFi Cable Modem Router • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect. To delete keywords from the list: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password.
AC1750 WiFi Cable Modem Router The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. 5. Specify when to block the services: • To block the services all the time, select the Always radio button. • To block the services based on a schedule, select the Per Schedule radio button. For information about how to specify the schedule, see Schedule When to Block Internet Sites and Services on page 33. 6. Click the Add button. 7.
AC1750 WiFi Cable Modem Router 9. Specify how to filter the services: • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network. 10. Click the Add button. Your settings are saved. Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services.
AC1750 WiFi Cable Modem Router Avoid Blocking on a Trusted Computer You can exempt one trusted computer from blocking. The computer you exempt must use a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Reserve LAN IP Addresses on page 55. To specify a trusted computer: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3.
AC1750 WiFi Cable Modem Router 4. Select ADVANCED > Security > E-mail. 5. Select the Turn E-mail Notification On check box. 6. In the Your Outgoing Mail Server field, enter the name of your Internet provider’s outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent. 7.
5. Share a USB Drive Attached to the Modem Router 5 This chapter describes how to access and configure a USB storage drive attached to your modem router. The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, CD drives, or DVD drives to the modem router USB port.
AC1750 WiFi Cable Modem Router USB Drive Requirements The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the modem router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device. Such USB devices do not work with the modem router.
AC1750 WiFi Cable Modem Router When you connect the USB storage device to the modem router’s USB port, it might take up to two minutes before it is ready for sharing. By default, the USB drive is available to all computers on your local area network (LAN). 2. On a Mac that is connected to the network, launch Finder and select Go > Connect to Server. The Connect to Server page displays. 3. Enter the smb://readyshare in the Server Address field. 4. Click the Connect button. 5.
AC1750 WiFi Cable Modem Router A window automatically opens and displays the USB Storage device. 5. Right-click the USB storage device and select Map network drive. The Map Network Drive page displays: 6. Select the drive letter to map to the network folder. 7. Click the Finish button. The USB device is mapped to the drive letter that you specified. 8.
AC1750 WiFi Cable Modem Router A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > USB Storage > Advanced Settings. 5. Specify access to the USB storage device: • Network Device Name. This is the name used to access the USB device connected to the modem router. The default is readyshare. • Workgroup.
AC1750 WiFi Cable Modem Router Use FTP Within the Network File Transfer Protocol (FTP) lets you send and receive large files faster. To set up FTP access: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
AC1750 WiFi Cable Modem Router View or Change Network Folders on a USB Drive You can view or change the network folders on the USB storage device. To view or change network folders: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
AC1750 WiFi Cable Modem Router • Volume Name. Volume name from the storage device (either USB drive or HDD). • Total Space and Free Space. Show the current utilization of the storage device. 6. If you changed the settings, click the Apply button. Your settings are saved. Add a Network Folder on a USB Drive You can add network folders on the USB storage device. To add a network folder: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2.
AC1750 WiFi Cable Modem Router 10. Click the Apply button. The folder is added on the USB device. Edit a Network Folder on a USB Drive You can edit network folders on the USB storage device. To edit a network folder: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
AC1750 WiFi Cable Modem Router The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > USB Settings. By default the Enable any USB Device connection to the USB port Yes radio button is selected. This setting lets you connect and access all your USB drives. 5. Select the No radio button. 6. Click the Approved Devices button. The approved and available USB devices display. 7. In the Available USB Devices list, select the drive that you want to approve. 8. Click the Add button. 9.
AC1750 WiFi Cable Modem Router Safely Remove a USB Drive Before you physically disconnect a USB drive from the modem router USB port, log in to the modem router and take the drive offline. To remove a USB disk drive safely: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
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AC1750 WiFi Cable Modem Router View or Change the WAN Settings You can view the wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the modem router to respond to a ping to its WAN (Internet) port. To view or change the WAN settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3.
AC1750 WiFi Cable Modem Router • Disable SIP ALG. Some VoIP applications do not work well with the SIP ALG. Selecting this check box to turn off the SIP ALG might help your VoIP devices to create or accept a call through the modem router. 6. Click the Apply button. Your settings are saved. Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits.
AC1750 WiFi Cable Modem Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your change is saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400.
AC1750 WiFi Cable Modem Router Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The modem router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
AC1750 WiFi Cable Modem Router Change the Modem Router’s Device Name The modem router’s device name is C6300. This device name displays in a file manager when you browse your network. To change the modem router’s device name: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
AC1750 WiFi Cable Modem Router These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings. You might want to change these settings if you need a specific IP subnet that one or more devices on the network use, or if you use competing subnets with the same IP scheme. To change the LAN TCP/IP settings: 1.
AC1750 WiFi Cable Modem Router Specify the IP Addresses That the Modem Router Assigns By default, the modem router acts as a Dynamic Host Configuration Protocol (DHCP) server. The modem router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the modem router. These addresses must be part of the same IP address subnet as the modem router’s LAN IP address.
AC1750 WiFi Cable Modem Router 5. Specify the range of IP addresses that the modem router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the modem router. b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the modem router. 6. Click the Apply button. Your settings are saved.
AC1750 WiFi Cable Modem Router The reserved address is not assigned until the next time the computer contacts the modem router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew. To edit a reserved address entry: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin.
AC1750 WiFi Cable Modem Router Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a wireless computer or device to your WiFi network without typing the WiFi password. To use the WPS Wizard: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
AC1750 WiFi Cable Modem Router If you use a wireless computer to change the SSID or other wireless security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the modem router. To specify basic wireless settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password.
AC1750 WiFi Cable Modem Router The name can be up to 32 characters long and is case-sensitive. The default SSID is randomly generated and is on the modem router’s label. If you change the name, make sure to write down the new name and keep it in a safe place. 8. To change the wireless channel, select a number from the Channel menu. In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers).
AC1750 WiFi Cable Modem Router A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays. 5.
AC1750 WiFi Cable Modem Router 4. Select Guest Network. 5. Select any of the following wireless settings: • Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. • Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point.
AC1750 WiFi Cable Modem Router Control the Wireless Radios The modem router’s internal wireless radios broadcast signals in the 2.4 GHz range and 5 GHz range. By default, these radios are on so that you can connect wirelessly to the modem router. When the wireless radios are off, you can still use an Ethernet cable for a LAN connection to the modem router.
AC1750 WiFi Cable Modem Router 4. Select ADVANCED > Advanced Setup > Wireless Settings. 5. Select or clear the Enable Wireless Gateway Radio check box. Clearing this check box turns off the WiFi feature of the modem router. 6. Click the Apply button. If you disabled the wireless radios, the WiFi On/Off LED and the WPS LED turn off. If you enabled the wireless radios, the WiFi On/Off LED and the WPS LED light.
AC1750 WiFi Cable Modem Router The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the modem router’s wireless settings through WPS. 5. (Optional) Select or clear the Disable Router’s PIN check box. The PIN function might temporarily be disabled when the modem router detects suspicious attempts to break into the modem router’s wireless settings by using the modem router’s PIN through WPS.
AC1750 WiFi Cable Modem Router A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Dynamic DNS. 5. Register for an account with one of the Dynamic DNS service providers whose URLs display in the Service Provider menu. 6. Select the Use a Dynamic DNS Service check box. 7.
AC1750 WiFi Cable Modem Router 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > UPnP. 5. Select the Turn UPnP On check box. By default, this check box is selected.
7. Manage Your Network 7 This chapter describes the modem router settings for administering and maintaining your modem router and home network.
AC1750 WiFi Cable Modem Router View Modem Router Status To view modem router status and usage information: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED.
AC1750 WiFi Cable Modem Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED. The Cable Information pane displays the following: • Hardware Version. The modem router model. • Firmware Version. The version of the modem router firmware. It changes if you upgrade the modem router firmware. • Cable Modem Serial Number. The serial number of the modem router. • CM Certificate.
AC1750 WiFi Cable Modem Router • Domain Name Server. The IP address of the Domain Name Server. View Wireless Settings To view wireless settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED.
AC1750 WiFi Cable Modem Router A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED. 5. In the Cable Information pane, click the Reboot button. A confirmation message displays. 6. Click the OK button. The modem router reboots. Change the Router Mode By default, the modem router is in router mode.
AC1750 WiFi Cable Modem Router The password is on the modem router’s label. Your wireless device connects to the WiFi network. 3. Launch a web browser. 4. Type http://routerlogin.net. A login window opens. 5. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 6. Select ADVANCED > Administration > Router Mode. 7. Select one of the radio buttons: • Yes.
AC1750 WiFi Cable Modem Router 4. Select ADVANCED > Administration > Logs. The following information displays: • Description. The action that occurred. • Count. The number of occurrences. • Last Occurrence. The date and time the log entry was recorded. • Target. The name or IP address of the website or news group visited or to which access was attempted. • Source. The source IP address of the initiating device for this log entry. 5. To customize the log, select the check boxes. 6.
AC1750 WiFi Cable Modem Router 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Attached Devices. Manage the Modem Router Configuration File The configuration settings of the modem router are stored within the modem router in a configuration file.
AC1750 WiFi Cable Modem Router 4. Select ADVANCED > Administration > Backup Settings. 5. Click the Back Up button. 6. When prompted, specify a location on your network. A copy of the current settings is saved in the location you specified. Restore Configuration Settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3.
AC1750 WiFi Cable Modem Router Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the modem router to a different network. (For more information, see Factory Default Settings on page 101.) To erase the configuration settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3.
AC1750 WiFi Cable Modem Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. 5. Type the old password, and type the new password twice. 6. To be able to recover the password, select the Enable Password Recovery check box. NETGEAR recommends that you enable password recovery. 7. Click the Apply button. Your settings are saved.
AC1750 WiFi Cable Modem Router 4. Select ADVANCED > Administration > Set Password. 5. Select the Enable Password Recovery check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Your settings are saved. Recover the admin Password NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten.
AC1750 WiFi Cable Modem Router View Event Logs Event logs capture important modem router events. To view the event logs: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Event Log.
AC1750 WiFi Cable Modem Router A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Diagnostics. In the Utility menu, Ping is selected by default. 5. If your Internet connection uses IPv6, select the IPv6 radio button. 6. Specify the following parameters: • Target. The IP address of the ping target computer.
AC1750 WiFi Cable Modem Router Run the Traceroute Utility To display the route and measure transit delays of packets across an IP, run the traceroute utility. To run a traceroute test: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
AC1750 WiFi Cable Modem Router To clear the results from the display, click the Clear Results button. View Wireless Access Points in Your Area You can view wireless networks or access points, in your area and select and join a wireless network. To view wireless access points (APs): 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin.
AC1750 WiFi Cable Modem Router To view or change your wireless channel: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Wireless Channel.
AC1750 WiFi Cable Modem Router Remote Management The remote management feature lets you access your modem router over the Internet to view or change its settings. Note: Be sure to change the modem router login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change the admin Password on page 76. To set up remote management: 1.
AC1750 WiFi Cable Modem Router Select one of the following: • Only This Computer. Enter the IP address that will be allowed access. • IP Address Range. Enter a beginning IP address and an ending IP address. • Everyone. Allows access from any IP address on the Internet. 7. Specify the port number for accessing the web management interface. Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface.
8. Specify Internet Port Settings 8 You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
AC1750 WiFi Cable Modem Router Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The modem router can forward incoming traffic with specific protocols to computers on your local network.
AC1750 WiFi Cable Modem Router If the service that you want to add is not in the list, create a custom service. See Add a Custom Port Forwarding Service on page 88. 9. In the Server IP Address field, enter the IP address of the computer that will provide the service. 10. Click the Add button. The service displays in the list. Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses.
AC1750 WiFi Cable Modem Router If you are unsure, select TCP/UDP. 10. In the External Starting Port field, enter the beginning port number. If the application uses a single port, enter the same port number in the Ending Port field. If the application uses a range of ports, enter the ending port number of the range in the External Ending Port field. 11. Type the port numbers in the Internal Starting Port and Internal Ending Port fields. 12. Type the IP address in the Internal IP address field. 13.
AC1750 WiFi Cable Modem Router 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. 5. Select the Port Forwarding radio button as the service type. 6. In the table, select the radio button next to the service name. 7. Click the Delete Service button.
AC1750 WiFi Cable Modem Router • Destination port number. 80, which is the standard port number for a web server process. 2. Your modem router receives the message and finds your port forwarding rule for incoming port 80 traffic. 3. The modem router changes the destination in the message to IP address 192.168.0.123 and sends the message to that computer. 4. Your web server at IP address 192.168.0.123 receives the request and sends a reply message to your modem router. 5.
AC1750 WiFi Cable Modem Router A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. 5. Select the Port Triggering radio button. The Port Triggering page displays. 6. Click the Add Service button. 7. In the Service Name field, type a descriptive service name. 8.
AC1750 WiFi Cable Modem Router Specify When to Use Port Triggering To specify when to use port triggering: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
AC1750 WiFi Cable Modem Router Application Example: Port Triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the modem router to open more incoming ports when a particular outgoing port starts a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667.
9. 9 Troubleshooting This chapter gives information about troubleshooting your modem router. The chapter includes the following sections: • Use LEDs to Troubleshoot • Cannot Log In to the Modem Router • Troubleshoot the Cable Internet Connection • Troubleshoot a TCP/IP Network Using a Ping Utility Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at support.netgear.com.
AC1750 WiFi Cable Modem Router Use LEDs to Troubleshoot The following table provides help when you are using the LEDs for troubleshooting. Table 3. Troubleshooting with the LEDs LED Behavior Action All LEDS are off when the modem router is plugged in. • • • All LEDs stay on. • • LAN LED is off for a port with an Ethernet connection. • • • Internet LED is off and the modem • router is connected to the cable television cable.
AC1750 WiFi Cable Modem Router Note: If the IP address of your computer is shown as 169.254.x.x: Recent versions of Windows and Mac OS generate and assign an IP address when the computer cannot reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the modem router and reboot your computer.
AC1750 WiFi Cable Modem Router Use Ping to Test the LAN Path to Your Modem Router You can use ping to verify that the LAN path to your modem router is set up correctly. To ping the modem router from a computer running Windows 95 or later: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field that is provided, type ping and then the IP address of the modem router, as in this example: ping 192.168.0.1 3. Click the OK button.
AC1750 WiFi Cable Modem Router where is the IP address of a remote device such as the DNS server of your Internet provider. If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx 3. If you do not receive this reply, check the following: • Make sure that the Internet LED is lit. • If your Internet provider assigned a host name to your computer, enter that host name as the account name on the Internet Setup page.
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AC1750 WiFi Cable Modem Router Factory Default Settings To return the modem router to its factory settings, press and hold the Reset button for over seven seconds. The modem router resets and returns to the factory configuration settings shown in the following table. Table 4. Factory default settings Feature Default Setting Modem router login User login URL http://192.168.0.1 User name and password (case-sensitive) admin / password Local network (LAN) LAN IP 192.168.0.1 Subnet mask 255.255.255.
AC1750 WiFi Cable Modem Router Table 4. Factory default settings (continued) Feature Wireless (continued) Default Setting Authentication type Open System Wireless Card Access List All wireless stations allowed 1. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, may lower actual data throughput rate.
