Nighthawk AC1900 WiFi Cable Modem Router Model C7000 User Manual April 2015 202-11499-01 350 East Plumeria Drive San Jose, CA 95134 USA
Nighthawk AC1900 WiFi Cable Modem Router Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nighthawk AC1900 WiFi Cable Modem Router Chapter 5 Share USB Devices Attached to the Modem Router USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access a USB Drive on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Access to the USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nighthawk AC1900 WiFi Cable Modem Router Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Check the Internet Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 View Logs of Modem Router Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 View Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Run the Ping Utility . . .
1. 1 Hardware Setup This chapter covers the following topics: • Unpack Your Modem Router • Front Panel • Rear Panel • Position Your Modem Router • Cable Your Modem Router • Set Up Your Internet Service with Comcast Xfinity For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
Nighthawk AC1900 WiFi Cable Modem Router Unpack Your Modem Router Your package contains the following items. Ethernet cable Power adapter Modem router Figure 1. Package contents Front Panel The modem router has status LEDs and buttons on the front. Power LED Downstream LED Upstream LED Internet LED 2.4 GHz LED 5 GHz LED Ethernet LED WiFi On/Off button WPS button / LED Figure 2.
Nighthawk AC1900 WiFi Cable Modem Router You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the modem router. LED Description Power • • • Green. Power is supplied to the modem router. Off. No power is supplied to the modem router. Solid red. Thermal cutoff mode. Power off the unit, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers) and keep it vertical in open air.
Nighthawk AC1900 WiFi Cable Modem Router Rear Panel The rear panel has the connections and button shown the following figure. USB port Ethernet LAN ports Coaxial cable connector Reset button Power adapter input Figure 3. Modem router rear panel Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your wireless network.
Nighthawk AC1900 WiFi Cable Modem Router • • Place the modem router away from electrical devices such as these: - Ceiling fans - Home security systems - Microwaves - Computers - Base of a cordless phone - 2.
Nighthawk AC1900 WiFi Cable Modem Router To cable your modem router: 1. Connect a coaxial cable. Use the coaxial cable that your cable company provides to connect the cable port on the modem router to a cable wall outlet or a line splitter. Note: For Xfinity cable Internet service, Comcast Xfinity recommends connecting your modem router to a cable wall outlet. 2. Connect the power adapter provided in the package to the modem router and plug the power adapter in to an electrical outlet. 3.
Nighthawk AC1900 WiFi Cable Modem Router 7. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 8. Select ADVANCED > Administration > Router Mode. 9. Select the No radio button. With this setting, the modem router works as a bridge and obtains IP addresses from the cable Internet provider. 10. Click the Apply button. Your change is saved. 11.
Nighthawk AC1900 WiFi Cable Modem Router 2. Launch a web browser. You are redirected to the Xfinity self-activation page. If you are not redirected to the Xfinity self-activation page, visit www.comcast.com/activate. 3. Provide your Xfinity credentials and complete the selfactivation process. This process might take up to 15 minutes, during which the modem router reboots a couple times.
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Nighthawk AC1900 WiFi Cable Modem Router Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN). To connect your computer to the modem router with an Ethernet cable: 1.
Nighthawk AC1900 WiFi Cable Modem Router Label The label on the modem router shows the login information, MAC address, and serial number. Login information (default access) MAC Serial address number WiFi network name SSID) and password Figure 6. Modem router label Types of Logins Separate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • WiFi network key or password.
Nighthawk AC1900 WiFi Cable Modem Router A login screen displays. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Access the Modem Router with NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following: • Automatically repair common wireless network problems.
3. Specify Your Internet Settings 3 Usually, the quickest way to set up the modem router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the modem router with an Internet browser. You can also customize or specify your Internet settings.
Nighthawk AC1900 WiFi Cable Modem Router Notify Your Internet Provider You must contact your Internet provider and tell them that you are using the modem router. For Comcast Xfinity self-activation, see Use Self-Activation to Set Up Your Internet Connection on page 12 To set up your Internet connection: 1. Contact your cable Internet provider and inform them that you are installing a new modem router that you bought from a retail store.
Nighthawk AC1900 WiFi Cable Modem Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select Cable Connection. The screen displays the status of all downstream and upstream channels. 5. In the Starting Frequency field, type a number. 6. Click the Apply button. Your settings are saved.
Nighthawk AC1900 WiFi Cable Modem Router To view the status of the modem router initialization: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login screen displays. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select Cable Connection.
Nighthawk AC1900 WiFi Cable Modem Router To specify the Internet connection settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > Internet.
Nighthawk AC1900 WiFi Cable Modem Router • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 9. Click the Apply button. Your settings are saved.
Nighthawk AC1900 WiFi Cable Modem Router • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. 6. Complete the fields in the Server Settings section. 7. Click the Apply button. Your settings are saved. Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits.
Nighthawk AC1900 WiFi Cable Modem Router 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > WAN Setup. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your change is saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400.
4. Control Access to the Internet 4 The modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Nighthawk AC1900 WiFi Cable Modem Router Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home screen, your browser goes to the Parental Controls website, where you can learn more about Parental Controls. To set up Parental Controls, you must download the genie app. Figure 7. Parental Controls website To set up Parental Controls: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net.
Nighthawk AC1900 WiFi Cable Modem Router Live Parental Controls automatically starts. 8. Click the Next button, read the note, and click the Next button again. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. 9. Select a radio button as follows: • If you already own an OpenDNS account, leave the Yes radio button selected. • If you did not yet create an OpenDNS account, select the No radio button.
Nighthawk AC1900 WiFi Cable Modem Router a. Complete the fields. b. Click the Next button. After you log on or create your account, the filtering level screen displays. 10. Select a radio button for a filtering level and click the Next button. The Setup is complete screen displays. 11. Click the Take me to the status screen button. Parental Controls are now set up for the modem router. 12. To enable Parental Controls, click the Enable Live Parental Controls button.
Nighthawk AC1900 WiFi Cable Modem Router Block Access to Your Network You can use access control to block access to your network. To set up access control: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Nighthawk AC1900 WiFi Cable Modem Router To set block Internet sites: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Security > Block Sites. 5.
Nighthawk AC1900 WiFi Cable Modem Router To delete keywords from the list: 1. Do one of the following: • To delete a single word, select it and click the Delete Keyword button. The keyword is removed from the list. • To delete all keywords on the list, click the Clear List button. All keywords are removed from the list. 2. Click the Apply button. Your changes are saved. Block Services from the Internet You can block Internet services on your network based on the type of service.
Nighthawk AC1900 WiFi Cable Modem Router To specify the schedule, see Schedule When to Block Internet Sites and Services on page 33. 6. Click the Add button. 7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields. 8. To add a service or application that is not the list, select User Defined. a.
Nighthawk AC1900 WiFi Cable Modem Router To schedule blocking: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Security > Schedule. 5.
Nighthawk AC1900 WiFi Cable Modem Router 5. Scroll down and select the Allow trusted IP address to visit blocked sites check box. 6. In the Trusted IP Address field, enter the IP address of the trusted computer. 7. Click the Apply button. Your changes are saved. Set Up Security Event Email Notifications The modem router can email you its logs of modem router activity. The log records activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1.
Nighthawk AC1900 WiFi Cable Modem Router 7. Enter the email address to which logs and alerts are sent in the Send to This E-mail Address field. This email address is also used for the From address. If this field is blank, log and alert messages are not sent. 8. If your outgoing email server requires authentication, select the My Mail Server requires authentication check box. a. In the User Name field, type the user name for the outgoing email server. b.
5. Share USB Devices Attached to the Modem Router 5 This chapter describes how to access and configure a USB storage drive attached to your modem router. The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the modem router USB port.
Nighthawk AC1900 WiFi Cable Modem Router USB Drive Requirements The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the modem router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device. Such USB devices do not work with the modem router.
Nighthawk AC1900 WiFi Cable Modem Router When you connect the USB drive to the modem router USB port, it might take up to two minutes before it is ready for sharing. By default, the USB drive is available to all computers on your local area network (LAN). To access the USB drive from a Mac: 1. Select Go > Connect to Server. 2. Enter smb://readyshare as the server address. 3. Click the Connect button. To access the USB drive from a Windows computer: 1. Select Start > Run. 2.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > USB Storage > Advanced Settings. 5. Specify access to the USB storage device: • Network Device Name. This is the name used to access the USB device connected to the modem router. The default is readyshare. • Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. The name works only in an operating system that supports NetBIOS, such as Microsoft Windows. • Access Method.
Nighthawk AC1900 WiFi Cable Modem Router Use FTP Within the Network File Transfer Protocol (FTP) lets you send and receive large files faster. To set up FTP access: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Nighthawk AC1900 WiFi Cable Modem Router View Network Folders on a USB Drive You can view or change the network folders on the USB storage device To view network folders: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Nighthawk AC1900 WiFi Cable Modem Router • Volume Name. Volume name from the storage device (either USB drive or HDD). • Total Space and Free Space. Show the current utilization of the storage device. Add a Network Folder on a USB Drive You can add network folders on the USB storage device. To add a network folder: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.
Nighthawk AC1900 WiFi Cable Modem Router Edit a Network Folder on a USB Drive You can add network folders on the USB storage device. To edit a network folder: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Advanced Setup > USB Settings. By default the Enable any USB Device connection to the USB port radio button is selected. This setting lets you connect and access all your USB drives. 5. Select the No radio button. 6. Click the Approved Devices button. The approved and available USB devices display. 7. In the Available USB Devices list, select the drive that you want to approve. 8. Click the Add button. 9.
Nighthawk AC1900 WiFi Cable Modem Router 2. Connect to your modem router: • To connect with Dynamic DNS, type the DNS name. To use a Dynamic DNS account, you must enter the account information in the Dynamic DNS screen. See Dynamic DNS on page 89. • To connect without Dynamic DNS, type the modem router’s Internet port IP address. You can view the modem router’s Internet IP address on the BASIC Home screen. You can use FTP to share files on a USB drive connected to the modem router.
Nighthawk AC1900 WiFi Cable Modem Router 7. To limit access to the admin user, click the Edit button. 8. In the Read Access list, select admin. 9. In the Write Access list, select admin. 10. Click the Apply button. Your changes are saved. Access the USB Drive Through the Internet with FTP You must first set up FTP via Internet access as described in the previous section. To access the USB drive with FTP from a remote computer: 1. To download, launch an Internet browser. 2.
Nighthawk AC1900 WiFi Cable Modem Router Safely Remove a USB Drive Before you physically disconnect a USB drive from the modem router USB port, log in to the modem router and take the drive offline. To remove a USB disk drive safely: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin.
6. 6 Share a USB Printer The ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port on your modem router. You can share this USB printer among the Windows and Mac computers on your network.
Nighthawk AC1900 WiFi Cable Modem Router Install the Printer Driver and Cable the Printer Some USB printer manufacturers (for example, HP and Lexmark printers) request that you do not connect the USB cable until the installation software prompts you to do so. To install the driver and cable the printer: 1. On each computer on your network that shares the USB printer, install the driver software for the USB printer. If you do not have the printer driver, contact the printer manufacturer. 2.
Nighthawk AC1900 WiFi Cable Modem Router Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. To install the utility: 1. Double-click the ReadySHARE Printer utility setup file that you downloaded. The InstallShield wizard displays. 2. Follow the wizard instructions to install NETGEAR USB Control Center.
Nighthawk AC1900 WiFi Cable Modem Router The NETGEAR USB Control Center displays the main screen. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the utility to work. 4. Select the printer and click the Connect button. The printer status changes to Manually connected by Mycomputer. Now, only your computer can use the printer. 5.
Nighthawk AC1900 WiFi Cable Modem Router To print and release the printer to any computer on the network: 1. To print your document, use the print feature in your application. The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document. If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. 2. If your document does not print, use the NETGEAR USB Control Center to check the status.
Nighthawk AC1900 WiFi Cable Modem Router Use the Scan Feature of a Multifunction USB Printer If your USB printer supports scanning, you can also use the USB printer for scanning. For example, the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs. To use the scan feature of a multifunction USB printer: 1. Launch the NETGEAR USB Control Center. 2. Make sure that the printer status shows as Available. 3. Click the Network Scanner button.
Nighthawk AC1900 WiFi Cable Modem Router To turn off automatic NETGEAR USB Control Center startup: 1. Select Tools > Configuration. 2. Clear the Automatically execute when logging on Windows check box. 3. Click the OK button. Your change is saved. To change the language: 1. Select Tools > Configuration. 2. In the Language list, select a language. 3. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. To specify the time-out: 1.
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Nighthawk AC1900 WiFi Cable Modem Router View WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the modem router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.
Nighthawk AC1900 WiFi Cable Modem Router MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 24. • Disable SIP ALG. Some VoIP applications do not work well with the SIP ALG. Selecting this check box to turn off the SIP ALG might help your VoIP devices to create or accept a call through the modem router. 5. Click the Apply button. Your changes are saved.
Nighthawk AC1900 WiFi Cable Modem Router 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your change takes effect. Change the Modem Router’s Device Name The modem router’s device name is C7000. This device name displays in file manager when you browse your network. To change the modem router’s device name: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.
Nighthawk AC1900 WiFi Cable Modem Router To change the LAN TCP/IP settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > LAN Setup. 5.
Nighthawk AC1900 WiFi Cable Modem Router Specify the IP Addresses that the Modem Router Assigns By default, the modem router acts as a Dynamic Host Configuration Protocol (DHCP) server. The modem router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the modem router. These addresses must be part of the same IP address subnet as the modem router’s LAN IP address.
Nighthawk AC1900 WiFi Cable Modem Router b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the modem router. 7. Click the Apply button. Your settings are saved.
Nighthawk AC1900 WiFi Cable Modem Router Reserve LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. To reserve an IP address: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.
Nighthawk AC1900 WiFi Cable Modem Router 2. Click the Delete button. The address is removed. Improve Network Connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Nighthawk AC1900 WiFi Cable Modem Router from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. 8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the modem router and which ports (internal and external) that device has opened.
Nighthawk AC1900 WiFi Cable Modem Router Specify Basic WiFi Settings The modem router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. You can find the preset SSID and password on the product label. Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select Wireless. 5. In the Region list, select your region. In some locations, you cannot change this setting. 6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the modem router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or wireless device. 7. To change the network name (SSID), type a new name in the Name (SSID) field.
Nighthawk AC1900 WiFi Cable Modem Router 10. Click the Apply button. Your settings are saved. If you connected wirelessly to the network and you changed the SSID, you are disconnected from the network. 11. Make sure that you can connect wirelessly to the network with its new settings.
Nighthawk AC1900 WiFi Cable Modem Router 7. Write down the new password and keep it in a secure place for future reference. 8. Click the Apply button. Your changes are saved. Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n. To set up a guest network: 1.
Nighthawk AC1900 WiFi Cable Modem Router • Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point. • Allow guest to see each other and access my local network. If this check box is selected, anyone who connects to this SSID has access to your local network, not just Internet access. 6. Give the guest network a name.
Nighthawk AC1900 WiFi Cable Modem Router Enable or Disable the Wireless Radios If you used the WiFi On/Off button to turn off the wireless radios, you can’t log in to the modem router to turn them back on. You must press the WiFi On/Off button again for two seconds to turn the wireless radios back on. To enable or disable the wireless radios: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.
Nighthawk AC1900 WiFi Cable Modem Router Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your modem router at times when you do not need a wireless connection. For example, you might turn it off for the weekend if you leave town. To set up the wireless schedule: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3.
Nighthawk AC1900 WiFi Cable Modem Router Specify WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. To specify WPS Settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password.
8. Manage Your Network 8 This chapter describes the modem router settings for administering and maintaining your modem router and home network.
Nighthawk AC1900 WiFi Cable Modem Router Change the admin Password This feature let you change the default password that is used to log in to the modem router with the user name admin. This password is not the one that you use for WiFi access. The label on your modem router shows your unique wireless network name (SSID) and password for wireless access. To set the password for the user name admin: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2.
Nighthawk AC1900 WiFi Cable Modem Router The BASIC Home screen displays. 4. Click the ADVANCED tab. 5. For information about the displayed settings, click the Show/Hide Help Center link at the bottom of the screen. Display Internet Port Statistics To display Internet port statistics: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3.
Nighthawk AC1900 WiFi Cable Modem Router 6. In the Internet Port pane, click the Show Statistics button. The following information displays: • System Up Time. The time elapsed since the modem router was last restarted. • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the screen displays: - Status. The link status of the port. - TxPkts. The number of packets transmitted on this port since reset or manual clear. - RxPkts.
Nighthawk AC1900 WiFi Cable Modem Router The BASIC Home screen displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the modem router. • Subnet Mask. The subnet mask that is assigned to the modem router. • Default Gateway. The IP address for the default gateway that the modem router communicates with. • DHCP Server.
Nighthawk AC1900 WiFi Cable Modem Router A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Administration > Logs. The log screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. • Target address.
Nighthawk AC1900 WiFi Cable Modem Router View Event Logs Event logs capture important modem router events. To view the event logs: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login screen displays. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4.
Nighthawk AC1900 WiFi Cable Modem Router Run the Ping Utility Ping is an administration utility that tests whether a computer on the network is reachable and measures the time it takes messages sent from the originating device to reach a destination computer and return. To run a ping test: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login screen displays. 3.
Nighthawk AC1900 WiFi Cable Modem Router 8. To stop a ping test, click the Abort Test button. 9. To clear the results from the display, click the Clear Results button. Run the Traceroute Utility To display the route and measure transit delays of packets across an IP, run the traceroute utility. To run a traceroute test: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login screen displays. 3.
Nighthawk AC1900 WiFi Cable Modem Router The traceroute results display. 8. To clear the results from the display, click the Clear Results button. Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the modem router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.
Nighthawk AC1900 WiFi Cable Modem Router • • Select the Traffic volume control by radio button and then select one of the following options: - No Limit. No restriction is applied when the traffic limit is reached. - Download only. The restriction is applied to incoming traffic only. - Both Directions. The restriction is applied to both incoming and outgoing traffic. Select the Connection time control radio button and enter the allowed hours in the Monthly limit field. 7.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select Attached Devices. The Wired Devices section lists devices that are connected to the modem router with Ethernet cables. The Wireless Devices section lists devices that are connected to the wireless network. The following information is displayed: • Status. The status of the device, Allowed or Blocked. • Device Name. If the device name is known, it is shown here. • IP Address.
Nighthawk AC1900 WiFi Cable Modem Router The BASIC Home screen displays. 4. Select ADVANCED > Administration > Backup Settings. 5. Click the Back Up button. 6. Specify a location on your network. A confirmation message displays. 7. Click the OK button. A copy of the current settings is saved in the location you specified. Restore Configuration Settings To restore configuration settings that you backed up: 1.
Nighthawk AC1900 WiFi Cable Modem Router Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the modem router to a different network. (See Factory Settings on page 119). To erase the configuration settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Administration > Wireless AP. This screen displays the wireless access points in use in your area. View or Change the Modem Router Wireless Channel Many countries and geographic locations have laws or guidelines about which channels can be used. Depending on your location, some channels might not be available. If many wireless networks at your location use the same channel as your wireless network, you might experience interference.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Administration > Wireless Channel. The screen displays wireless channels in use in the 2.4 GHz WiFi band. Your network is shown in blue. Yellow shows other networks in your area. 5. To view wireless channels in use in the 5 GHz WiFi band, select the 5 GHz a/n radio button. 6. To change the wireless channel, click the Change Channel button. The Wireless Setup screen displays. 7. In the Channel list, select a different channel setting. 8.
Nighthawk AC1900 WiFi Cable Modem Router Specify a DNS Account To set up Dynamic DNS in the modem router: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4.
Nighthawk AC1900 WiFi Cable Modem Router 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Settings > Dynamic DNS. 5. Change your DDNS account settings as necessary. 6. Click the Apply button. Your changes are saved.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Advanced Setup > Remote Management. 5. Select the Turn Remote Management On check box. 6. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the modem router’s remote management: Note: For enhanced security, restrict access to as few external IP addresses as practical Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button.
9. Specify Internet Port Settings 9 You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Nighthawk AC1900 WiFi Cable Modem Router Set Up Port Forwarding to a Local Server If you have a server in your home network, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The modem router can forward incoming traffic with specific protocols to computers on your local network.
Nighthawk AC1900 WiFi Cable Modem Router If the service that you want to add is not in the list, create a custom service. See Add a Custom Port Forwarding Service on page 95. 9. In the Server IP Address field, enter the IP address of the computer that will provide the service. 10. Click the Add button. The service displays in the list. Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses.
Nighthawk AC1900 WiFi Cable Modem Router If the application uses a single port, enter the same port number in the Ending Port field. If the application uses a range of ports, enter the ending port number of the range in the External Ending Port field. 11. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Type the port numbers in the Internal Starting Port and Internal Ending Port fields. 12.
Nighthawk AC1900 WiFi Cable Modem Router 9. Click the Apply button. Your changes are saved. Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Nighthawk AC1900 WiFi Cable Modem Router How the Modem Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your modem router. • Destination port number. 80, which is the standard port number for a web server process. 2.
Nighthawk AC1900 WiFi Cable Modem Router Add a Port Triggering Service To add a port triggering service: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4.
Nighthawk AC1900 WiFi Cable Modem Router The service is now in the Portmap table. You must enable port triggering before the modem router used port triggering for the service that you added. See the following section. Application Example: Port Triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the modem router to open more incoming ports when a particular outgoing port starts a session.
10. 10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your modem router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
Nighthawk AC1900 WiFi Cable Modem Router Troubleshoot with the LEDs You can use the LEDs on the front panel of the modem router for troubleshooting. Power LED Is Off • Make sure that the power adapter is securely connected to your modem router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product. • If the problem persists, contact technical support for help at www.netgear.com/support.
Nighthawk AC1900 WiFi Cable Modem Router Additionally, check the setting for your computer’s TCP/IP gateway. It should be set to use the modem router. modem router. If your computer obtains its information from the modem router by DHCP, reboot the computer and verify the gateway address. Cannot Log In to the Modem Router If you are unable to log in to the modem router from a computer or WiFi device on your local network, check the following: 1.
Nighthawk AC1900 WiFi Cable Modem Router Changes Not Saved If the modem router does not save the changes you make in the modem router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.
Nighthawk AC1900 WiFi Cable Modem Router - The WiFi signal strength is weak in your location: Is your modem router too far from your computer, or too close? Place your computer near the modem router, but at least 6 feet (1.8 meters) away, and see if the signal strength improves. Check for sources of WiFi interference that might block the signal. See Position Your Modem Router on page 9.
Nighthawk AC1900 WiFi Cable Modem Router Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Verify that the IP address for your modem router and your computer are correct and that the addresses are on the same subnet. Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. 1. From the Windows toolbar, click the Start button and select Run.
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Nighthawk AC1900 WiFi Cable Modem Router Factory Settings You can return the modem router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the modem router for at least seven seconds. The modem router resets, and returns to the factory configuration settings shown in the following table. Table 2.
Nighthawk AC1900 WiFi Cable Modem Router Table 2. Factory default settings (continued) Feature Wireless (continued) Default behavior Country/region United States RF channel (2.4 GHz) Auto1 RF channel (5 GHz) CH 153 (or manually select Band I and 4 Channels) Operating mode Up to 600 Mbps at 2.4 GHz, 1300 Mbps at 5 GHz 1. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.
Nighthawk AC1900 WiFi Cable Modem Router Technical Specifications Table 3. Modem router specifications Feature Description Data and routing protocols TCP/IP, DHCP, Dynamic DNS, UPnP, and SMB Power adapter (North America) 120V, 60 Hz, input 12V/3.5A DC output Dimensions Dimensions: mm x mm x mm ( in. x in. x in.) Weight Weight: g (0.
