User Manual AC1900 WiFi Cable Modem Router Model C7000v2 February 2021 202-12224-01 NETGEAR, Inc.
Nighthawk AC1900 WiFi Cable Modem Router Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Customer-owned cable devices might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable device is allowed on your cable network.
Contents Chapter 1 Hardware Setup Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 LED Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nighthawk AC1900 WiFi Cable Modem Router Chapter 5 Share USB Devices Attached to the Modem Router USB Storage Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Connect a USB Storage Device to the Modem Router . . . . . . . . . . . . . . . . 43 Access a USB Drive Connected to the Modem Router From a Windows Computer 44 Map a USB Device to a Windows Network Drive . . . . . . . . . . . . . . . . . . . . .
Nighthawk AC1900 WiFi Cable Modem Router Chapter 8 Manage Your Network Change the Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Set Up Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Recover the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 View Modem Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nighthawk AC1900 WiFi Cable Modem Router Test the Path From Your Computer to a Remote Device . . . . . . . . . . 119 Appendix A Supplemental Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 1 Hardware Setup This chapter covers the following topics: • Unpack Your Modem Router • Front Panel • LED Descriptions • Rear Panel • Position Your Modem Router • Install and Activate Your Modem Router • Connect Your Modem Router to a Router After Installation and Activation For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
Nighthawk AC1900 WiFi Cable Modem Router Unpack Your Modem Router Your package contains the following items. Modem router Power adapter Ethernet cable Figure 1.
Nighthawk AC1900 WiFi Cable Modem Router Front Panel Status LEDs and buttons are located on the front or the modem router. Power LED Downstream LED Upstream LED Internet LED 2.4 GHz LED 5 GHz LED Ethernet LED WiFi On/Off button WPS button / LED Figure 2. Modem router front view LED Descriptions You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the modem router.
Nighthawk AC1900 WiFi Cable Modem Router LED Upstream Description • • • Solid green. One or more upstream channels are locked. Blinking green. The unit is scanning for an upstream channel. Off. No upstream channel is locked. • • • Solid green. The modem router is online. Blinking green. The modem router is synchronizing with the cable provider’s cable modem termination system (CMTS). Off. The modem router is offline. 2.4 GHz radio • • • Green. The 2.4 GHz radio is on. Blinking green.
Nighthawk AC1900 WiFi Cable Modem Router Rear Panel The connections and button on the rear panel are shown the following figure. USB 2.0 port Ethernet ports Reset button Coaxial cable connector Power adapter input Figure 3. Modem router rear panel Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your wireless network.
Nighthawk AC1900 WiFi Cable Modem Router • Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for wired computers. • Place the modem router in an elevated location, minimizing the number walls and ceilings between the modem router and your other devices. • Place the modem router away from electrical devices such as these: • - Ceiling fans - Home security systems - Microwaves - Computers - Base of a cordless phone - 2.
Nighthawk AC1900 WiFi Cable Modem Router Connect Your Modem Router to a Computer During the installation and activation, you must connect the modem router directly to a computer. After installation and activation, you can connect the modem router to a router. Modem router Power adapte Coaxial cable Ethernet cable Figure 4.
Nighthawk AC1900 WiFi Cable Modem Router When the startup procedure is complete, the Power LED lights solid green. 4. Wait for the modem router to come online. When the modem router comes online, the Internet LED stops blinking and lights solid green. This process might take up to 10 minutes. Even though an Internet connection is established, Internet service is available only after you set it up with your cable Internet provider.
Nighthawk AC1900 WiFi Cable Modem Router Cable ISP Contact Information Sparklight https://support.sparklight.com 1-877-692-2253 Spectrum https://www.spectrum.net/contact-us https://activate.spectrum.net 1-833-267-6094 Xfinity https://www.xfinity.com/internetsetup Use the Xfinity app for Xfinity activation. Note: Your cable Internet provider’s contact information might change. You can also find the contact information in your monthly Internet service billing statement. 2.
Nighthawk AC1900 WiFi Cable Modem Router Set Up and Activate Your Modem Router With Xfinity 1. If your current modem is leased from Xfinity, call Xfinity support to remove your leased modem from your Xfinity service. 2. Make sure that your mobile device is using an LTE Internet connection (do not connect to a WiFi network). 3. Open the Xfinity app and sign in with your Xfinity ID. 4. Follow the steps to get online. 5. The activation process takes about five minutes. 6.
Nighthawk AC1900 WiFi Cable Modem Router Connect Your Modem Router to a Router After Installation and Activation During the installation and activation, you must connect the modem router directly to a computer. After installation and activation, you can connect the modem router to a router. If you want to connect your modem router to a router, you must disable NAT. With NAT disabled, to avoid conflicting with the other router on the network, the modem router does not use NAT.
Nighthawk AC1900 WiFi Cable Modem Router 9. Select ADVANCED > Administration > Router Mode. The Router Mode page displays. 10. Select the No radio button. With this setting, the modem router works as a bridge and the router behind it obtains a WAN IP address from the Internet service provider. 11. Click the Apply button. Your settings are saved. Note: When your modem router is in bridge mode, use http://192.168.0.1 to log in to your modem router. 12.
2 Connect to the Network and Access the Modem Router 2 This chapter contains the following sections: • Connect to the Network • Types of Logins • Log In to the Modem Router • Access the Modem Router With NETGEAR genie App 20
Nighthawk AC1900 WiFi Cable Modem Router Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN). To connect your computer to the modem router with an Ethernet cable: 1.
Nighthawk AC1900 WiFi Cable Modem Router Label The label on the modem router shows the login information, MAC address, and serial number. Figure 5. Modem Router label Types of Logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • WiFi network key or password. Your modem router is preset with a unique wireless network name (SSID) and password for wireless access.
Nighthawk AC1900 WiFi Cable Modem Router 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The first time you log in to the modem router, you are prompted to change the admin password and set up security questions. You must enter these settings before you can access the Internet. 4. Enter a new password. 5.
Nighthawk AC1900 WiFi Cable Modem Router The modem router connects to the Internet. The BASIC Home page displays the status of the Internet connection. Access the Modem Router With NETGEAR genie App The genie® app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following: • Automatically repair common wireless network problems. • Easily manage modem router features like guest access, Internet traffic meter, speed test, and more.
3 3 Specify Your Internet Settings Usually, the quickest way to set up the modem router to use your Internet connection is to allow the modem router to detect the Internet connection when you first access the modem router with an Internet browser. You can also customize or specify your Internet settings.
Nighthawk AC1900 WiFi Cable Modem Router Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider. To change the starting frequency: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3.
Nighthawk AC1900 WiFi Cable Modem Router View Modem Router Initialization You can track the initialization procedure of the modem router and get details about the downstream and upstream cable channel. The time is displayed after the modem router is initialized. The modem router automatically goes through the following steps in the provisioning process: 1. Scans and locks the downstream frequency and then ranges the upstream channels. 2. Obtains a WAN address for the modem router. 3.
Nighthawk AC1900 WiFi Cable Modem Router the channels.) The number of downstream and upstream channels that are locked depends on the number of channels that your Internet provider uses. Manually Set Up the Internet Connection In most situations, you do not need to change these settings. NETGEAR recommends that you use the default settings for DHCP because most cable Internet services provide the IP address through DHCP. To specify the Internet connection settings: 1.
Nighthawk AC1900 WiFi Cable Modem Router For the other sections in this page, the default settings usually work, but you can change them. 7. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP modem router to which your modem router connects. 8.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Advanced Setup > IPv6. If your Internet provider supports IIPV6, the System Delegated Prefix field displays IPv6 information. 5. Specify how the modem router assigns IPv6 addresses to the devices on your home network (the LAN) by selecting one of the following radio buttons: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config.
Nighthawk AC1900 WiFi Cable Modem Router - Yahoo email - MSN portal - America Online’s DSL service • You use VPN and experience severe performance problems. • You used a program to optimize MTU for performance reasons, and now you are experiencing connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.
Nighthawk AC1900 WiFi Cable Modem Router until the problem goes away. The following table describes common MTU sizes and applications. Table 1. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR modem routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments.
4 4 Control Access to the Internet The modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Nighthawk AC1900 WiFi Cable Modem Router Block Access to Your Network You can use access control to block access to your network. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Nighthawk AC1900 WiFi Cable Modem Router To set block Internet sites: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. 5.
Nighthawk AC1900 WiFi Cable Modem Router Keyword blocking takes effect. To delete keywords from the list: 1. Do one of the following: • To delete a single word, select it and click the Delete Keyword button. The keyword is removed from the list. • To delete all keywords on the list, click the Clear List button. All keywords are removed from the list. 2. Click the Apply button. Your changes are saved.
Nighthawk AC1900 WiFi Cable Modem Router • To block the services based on a schedule, select the Per Schedule radio button. For information about how to specify the schedule, see Schedule When to Block Internet Sites and Services on page 38. 6. Click the Add button. 7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields. 8. To add a service or application that is not the list, select User Defined. a.
Nighthawk AC1900 WiFi Cable Modem Router Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the modem router to block, see Use Keywords to Block Internet Sites on page 34 and Block Services From the Internet on page 36. To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2.
Nighthawk AC1900 WiFi Cable Modem Router To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. 5.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Security > E-mail. 5. Select the Turn Email Notification On check box. 6. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent. 7.
Nighthawk AC1900 WiFi Cable Modem Router Logs are sent automatically. If the log fills up before the specified time, it is sent. After the log is sent, it is cleared from the modem router memory. If the modem router cannot email the log and the log buffer fills up, the modem router overwrites the log.
5 Share USB Devices Attached to the Modem Router 5 This chapter describes how to access and configure a USB storage drive attached to your modem router. The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the modem router USB port.
Nighthawk AC1900 WiFi Cable Modem Router USB Storage Device Requirements The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB storage devices that the modem router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-li st. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.
Nighthawk AC1900 WiFi Cable Modem Router To connect a USB storage device: 1. Insert your USB storage device into the USB port on the modem router. USB port 2. If your USB storage device has a power supply, connect it. You must use the power supply when you connect the USB storage device to the modem router. When you connect the USB storage device to the modem router USB port, it might take up to two minutes before it is ready for sharing.
Nighthawk AC1900 WiFi Cable Modem Router 4. Enter \\readyshare in the dialog box. 5. Click the OK button. A window automatically opens and displays the files and folders on the USB storage device. Map a USB Device to a Windows Network Drive To map a USB device to a Windows network drive: 1. Connect a USB storage device to a USB port on the router. 2. If your USB storage device has a power supply, connect it. You must use the power supply when you connect the USB storage device to the modem router.
Nighthawk AC1900 WiFi Cable Modem Router Access a USB Storage Device That Is Connected to the Modem Router From a Mac To access the device from a Mac: 1. Connect a USB storage device to a USB port on your router. 2. If your USB storage device has a power supply, connect it. You must use the power supply when you connect the USB storage device to the modem router. When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing.
Nighthawk AC1900 WiFi Cable Modem Router The BASIC Home page displays. 4. Select ADVANCED > USB Storage > Advanced Settings. 5. Specify access to the USB storage device: • Network Device Name. This is the name used to access the USB device connected to the modem router. The default is readyshare. • Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. The name works only in an operating system that supports NetBIOS, such as Microsoft Windows.
Nighthawk AC1900 WiFi Cable Modem Router Use FTP Within the Network File Transfer Protocol (FTP) lets you send and receive large files faster. To set up FTP access: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Nighthawk AC1900 WiFi Cable Modem Router View or Change Network Folders on a USB Storage Device You can view or change the network folders on the USB storage device To view or change network folders: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
Nighthawk AC1900 WiFi Cable Modem Router • Read Access and Write Access. Show the permissions and access controls on the network folder. All–no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the modem router. • Folder Name. Full path of the network folder. • Volume Name. Volume name from the storage device (either USB storage device or HDD). • Total Space and Free Space.
Nighthawk AC1900 WiFi Cable Modem Router If this page does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. 6. In the USB Device menu, select the USB storage device. 7. Click the Browse button and in the Folder field, select the folder. 8. In the Share Name field, type the name of the share. 9. In the Read Access menu and the Write Access menu, select the settings that you want. The user name (account name) for All–no password is guest.
Nighthawk AC1900 WiFi Cable Modem Router Approve USB Devices For more security, you can set up the modem router to share only USB devices that you approve. To approve USB devices: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password.
Nighthawk AC1900 WiFi Cable Modem Router The approved and available USB devices display. 7. In the Available USB Devices menu, select the drive that you want to approve. 8. Click the Add button. 9. Select the Allow only approved devices check box. 10. Click the Apply button. Your change takes effect. 11. To work with another USB device, first click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device, and repeat this process.
Nighthawk AC1900 WiFi Cable Modem Router The BASIC Home page displays. 4. Select ADVANCED > USB Storage > Advanced Settings. 5. Select the FTP (via Internet) check box. 6. Click the Apply button. Your changes are saved. 7. To limit access to the admin user, click the Edit button. 8. In the Read Access menu, select admin. 9. In the Write Access menu, select admin. 10. Click the Apply button. Your changes are saved.
Nighthawk AC1900 WiFi Cable Modem Router To access the USB storage device with FTP from a remote computer: 1. To download, launch an Internet browser. 2. To upload, use an FTP client such as filezilla. 3. Type ftp:// and the Internet port IP address in the address field of the browser. For example, type ftp://10.1.65.4. If you are using Dynamic DNS, type the DNS name. For example, type ftp://MyName.mynetgear.com. 4.
6 6 Share a USB Printer The ReadySHARE Printer utility lets you share a USB printer that is connected to a USB port on your modem router. You can share this USB printer among the Windows-based and Mac computers on your network.
Nighthawk AC1900 WiFi Cable Modem Router Install the Printer Driver and Cable the Printer Some USB printer manufacturers (for example, HP and Lexmark printers) request that you do not connect the USB cable until the installation software prompts you to do so. To install the driver and cable the printer: 1. On each computer on your network that shares the USB printer, install the driver software for the USB printer. If you cannot find the printer driver, contact the printer manufacturer. 2.
Nighthawk AC1900 WiFi Cable Modem Router • Download PC installer and get started. This is the utility for Windows-based computers. • Download Mac installer and get started. This is the utility for MAC computers. 4. Follow the onscreen instructions to download the ReadySHARE Printer utility setup file and install it. Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer.
Nighthawk AC1900 WiFi Cable Modem Router 3. Select a language from the list and click the OK button. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed, you can disable the firewall temporarily to allow the utility to work. 4. Select the printer and click the Connect button. The printer status changes to Manually connected by Mycomputer. Now, only your computer can use the printer. 5.
Nighthawk AC1900 WiFi Cable Modem Router To print and release the printer to any computer on the network: 1. To print your document, use the print feature in your application. The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document. If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. 2. If your document does not print, use the NETGEAR USB Control Center to check the status.
Nighthawk AC1900 WiFi Cable Modem Router Use the Scan Feature of a Multifunction USB Printer If your USB printer supports scanning, you can also use the USB printer for scanning. For example, the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs. Figure 6. Printers and Faxes window To use the scan feature of a multifunction USB printer: 1. Click the NETGEAR USB Control Center icon . The NETGEAR USB Control Center page displays. 2.
Nighthawk AC1900 WiFi Cable Modem Router Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection. To turn off automatic NETGEAR USB Control Center startup: 1. Select Tools > Configuration. 2. Clear the Automatically execute when logging on Windows check box. 3. Click the OK button. Your change is saved. To change the language: 1.
Nighthawk AC1900 WiFi Cable Modem Router 3. Click the OK button. Your change is saved.
7 7 Specify Network Settings This chapter includes the following sections: • View WAN Settings • Set Up a Default DMZ Server • Change the Modem Router’s Device Name • Change the LAN TCP/IP Settings • Specify the IP Addresses That the Modem Router Assigns • Disable the DHCP Server Feature in the Modem Router • Reserve LAN IP Addresses • Improve Network Connections With Universal Plug and Play • Use the WPS Wizard for WiFi Connections • Specify Basic WiFi Settings • Change the WiFi Secur
Nighthawk AC1900 WiFi Cable Modem Router View WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the modem router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1.
Nighthawk AC1900 WiFi Cable Modem Router MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 30. • Disable SIP ALG. Some VoIP applications do not work well with the SIP ALG. Selecting this check box to turn off the SIP ALG might help your VoIP devices to create or accept a call through the modem router. 5. Click the Apply button. Your changes are saved.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Setup > WAN Setup. 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your change takes effect. Change the Modem Router’s Device Name The modem router’s device name is C7000v2. This device name displays in file manager when you browse your network. To change the modem router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2.
Nighthawk AC1900 WiFi Cable Modem Router To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. 5.
Nighthawk AC1900 WiFi Cable Modem Router Specify the IP Addresses That the Modem Router Assigns By default, the modem router acts as a Dynamic Host Configuration Protocol (DHCP) server. The modem router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the modem router. These addresses must be part of the same IP address subnet as the modem router’s LAN IP address.
Nighthawk AC1900 WiFi Cable Modem Router This IP address must be in the same subnet as the modem router. b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the modem router. 7. Click the Apply button. Your settings are saved.
Nighthawk AC1900 WiFi Cable Modem Router 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the modem router. Reserve LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.
Nighthawk AC1900 WiFi Cable Modem Router Your changes are saved. To delete a reserved address entry: 1. Select the radio button next to the reserved address. 2. Click the Delete button. The address is removed. Improve Network Connections With Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed.
Nighthawk AC1900 WiFi Cable Modem Router status at the expense of more network traffic. Longer durations can compromise the freshness of the device status, but can significantly reduce network traffic. 7. Type the advertisement time to live in hops. The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255.
Nighthawk AC1900 WiFi Cable Modem Router 7. Within two minutes, go to the client device and use its WPS software to connect to the WiFi network. The WPS process automatically sets up your wireless computer with the network password when it connects. The modem router WPS page displays a confirmation message. Specify Basic WiFi Settings The modem router comes with preset security.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select Wireless. 5. In the Region list, select your region. In some locations, you cannot change this setting. 6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the modem router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or wireless device. 7. To change the network name (SSID), type a new name in the Name (SSID) field.
Nighthawk AC1900 WiFi Cable Modem Router For 2.4 GHz, Up to 600 Mbps is the default setting. The other settings are Up to 289 Mbps and Up to 54 Mbps. At 5 GHz, Up to 1300 Mbps is the default setting, which allows 802.11ac and 802.11a wireless devices to join the network. The other settings are Up to 600 Mbps and Up to 289 Mbps. 10. Click the Apply button. Your settings are saved. If you connected wirelessly to the network and you changed the SSID, you are disconnected from the network. 11.
Nighthawk AC1900 WiFi Cable Modem Router The WPA2 options use the newest standard for the strongest security, but some older computers and wireless devices cannot use WPA2. By default, the WPA2-PSK [AES] radio button is selected. The Passphrase field displays. 6. In the Passphrase field, enter the network key (password) that you want to use. It is a text string from 8 to 63 characters. 7. Write down the new password and keep it in a secure place for future reference. 8. Click the Apply button.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select Guest Network. 5. Select any of the following wireless settings: • Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. • Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point.
Nighthawk AC1900 WiFi Cable Modem Router Control the Wireless Radios The modem router has internal wireless radios that broadcast signals in the 2.4 GHz and 5 GHz range. By default, they are on so that you can connect wirelessly to the modem router. When the wireless radios are off, you can still use an Ethernet cable for a LAN connection to the modem router.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Advanced Setup > Wireless Settings. 5. Select or clear the Enable Wireless Gateway Radio check boxes in the 2.4 GHz and 5 GHz sections of the page. Clearing this check box turns off the WiFi feature of the modem router. 6. Click the Apply button. If you turned off both wireless radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the wireless radios, the WiFi On/Off LED and the WPS LED light.
Nighthawk AC1900 WiFi Cable Modem Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. Click the Add a new period button. 6. Use the lists, radio buttons, and check boxes to set up a period during which you want to turn off the wireless signal. 7. Click the Apply button.
Nighthawk AC1900 WiFi Cable Modem Router The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the modem router’s wireless settings through WPS. 5. (Optional) Select or clear the Disable Router’s PIN check box.
8 8 Manage Your Network This chapter describes the modem router settings for administering and maintaining your modem router and home network.
Nighthawk AC1900 WiFi Cable Modem Router Change the Admin Password You can change the default password that is used to log in to the modem router with the user name admin. This password is not the one that you use for WiFi access. The label on your modem router shows your unique wireless network name (SSID) and password for wireless access. To set the password for the user name admin: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2.
Nighthawk AC1900 WiFi Cable Modem Router The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5. Select the Enable Password Recovery check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Your settings are saved. Recover the admin Password To recover your password: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.
Nighthawk AC1900 WiFi Cable Modem Router View Modem Router Status To view modem router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab.
Nighthawk AC1900 WiFi Cable Modem Router A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Show Statistics button. The following information displays: • System Up Time. The time elapsed since the modem router was last restarted. • Port.
Nighthawk AC1900 WiFi Cable Modem Router Check the Internet Connection Status To check the Internet connection status: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab.
Nighthawk AC1900 WiFi Cable Modem Router View Logs of Modem Router Activity The log is a detailed record of the websites you accessed or attempted to access and other modem router actions. Up to 256 entries are stored in the log. Log entries display only when keyword blocking is enabled, and no log entries are made for the trusted user. To view logs: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1.
Nighthawk AC1900 WiFi Cable Modem Router 5. To customize the log, scroll down to view the bottom of the page and clear or select the check boxes. 6. To refresh the log page, click the Refresh button. 7. To clear the log entries, click the Clear Log button. 8. To email the log immediately, click the Send Log button.
Nighthawk AC1900 WiFi Cable Modem Router View Event Logs Event logs capture important modem router events. To view the event logs: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AC1900 WiFi Cable Modem Router Run the Ping Utility Ping is an administration utility that tests whether a computer on the network is reachable and measures the time it takes messages sent from the originating device to reach a destination computer and return. To run a ping test: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3.
Nighthawk AC1900 WiFi Cable Modem Router The ping results display. 8. To stop a ping test, click the Abort Test button. 9. To clear the results from the display, click the Clear Results button. Run the Traceroute Utility To display the route and measure transit delays of packets across an IP, run the traceroute utility. To run a traceroute test: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1.
Nighthawk AC1900 WiFi Cable Modem Router • Resolve Host. Select On to resolve the host name to the IP address. 7. Click the Start Test button. The traceroute results display. 8. To clear the results from the display, click the Clear Results button. Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the modem router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1.
Nighthawk AC1900 WiFi Cable Modem Router 6. (Optional) Control the volume of Internet traffic. You can use either the traffic volume control feature or the connection time control feature: • • Select the Traffic volume control by radio button and then select one of the following options: - No Limit. No restriction is applied when the traffic limit is reached. - Download only. The restriction is applied to incoming traffic only. - Both Directions.
Nighthawk AC1900 WiFi Cable Modem Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. The Wired Devices section lists devices that are connected to the modem router with Ethernet cables. The Wireless Devices section lists devices that are connected to the wireless network. The following information is displayed: • Status.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Administration > Backup Settings. 5. Click the Back Up button. 6. Specify a location on your network. A confirmation message displays. 7. Click the OK button. A copy of the current settings is saved in the location you specified. Restore Configuration Settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.
Nighthawk AC1900 WiFi Cable Modem Router Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the modem router to a different network. See Factory Settings on page 121. To erase the configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Administration > Wireless AP. This page displays the wireless access points in use in your area. View or Change the Modem Router Wireless Channel Laws or guidelines in many countries and geographic locations specify which channels can be used. Depending on your location, some channels might not be available. If many wireless networks at your location use the same channel as your wireless network, you might experience interference.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Administration > Wireless Channel. The page displays wireless channels in use in the 2.4 GHz WiFi band. Your network is shown in blue. Yellow shows other networks in your area. 5. To view wireless channels in use in the 5 GHz WiFi band, select the 5 GHz a/n radio button. 6. To change the wireless channel, click the Change Channel button. The Wireless Setup page displays. 7. In the Channel list, select a different channel setting. 8.
Nighthawk AC1900 WiFi Cable Modem Router Specify a DNS Account To set up Dynamic DNS in the modem router: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AC1900 WiFi Cable Modem Router 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Settings > Dynamic DNS. 5. Change your DDNS account settings as necessary. 6. Click the Apply button. Your changes are saved.
Nighthawk AC1900 WiFi Cable Modem Router 4. Select ADVANCED > Advanced Setup > Remote Management. 5. Select the Turn Remote Management On check box. 6. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the modem router’s remote management: Note: For enhanced security, restrict access to as few external IP addresses as practical Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button.
9 9 Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Nighthawk AC1900 WiFi Cable Modem Router Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The modem router can forward incoming traffic with specific protocols to computers on your local network.
Nighthawk AC1900 WiFi Cable Modem Router If the service that you want to add is not in the list, create a custom service. See Add a Custom Port Forwarding Service on page 106. 7. In the Server IP Address field, enter the IP address of the computer that will provide the service. 8. Click the Add button. The service displays in the list. Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses.
Nighthawk AC1900 WiFi Cable Modem Router If you are unsure, select TCP/UDP. 10. In the External Starting Port field, enter the beginning port number. If the application uses a single port, enter the same port number in the External Ending Port field. If the application uses a range of ports, enter the ending port number of the range in the External Ending Port field. 11. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected.
Nighthawk AC1900 WiFi Cable Modem Router • Service Type. If you are unsure, select TCP/UDP. • External Starting Port: If the application uses a single port, enter the same port number in the External Ending Port field. If the application uses a range of ports, enter the ending port number of the range in the External Ending Port field. • For the internal ports, leave the Use the same port range for Internal port check box selected. • Internal IP address.
Nighthawk AC1900 WiFi Cable Modem Router HTTP (port 80) is the standard protocol for web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic DNS page of the modem router. Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser. Otherwise, you must know the IP address that the ISP assigned, which typically changes.
Nighthawk AC1900 WiFi Cable Modem Router Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed. Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), enable Universal Plug and Play (UPnP).
Nighthawk AC1900 WiFi Cable Modem Router • Any (the default) allows any computer on the Internet to use this service. • Single address restricts the service to a particular computer. 9. Select the service type, either TCP or UDP or TCP/UDP (both). If you are not sure, select TCP/UDP. 10. In the Triggering Starting Port, enter the beginning port number. 11. In the Triggering Ending Port field, enter the ending port number. 12.
Nighthawk AC1900 WiFi Cable Modem Router session, the modem router restores the original address information replaced by NAT and sends this reply message to your computer. 7. When your modem router receives the incoming message to destination port 113, it checks its session table and finds an active session for port 113 associated with your computer. The modem router replaces the message’s destination IP address with your computer’s IP address and forwards the message to your computer. 8.
10 Troubleshooting 10 This chapter provides information to help you diagnose and solve problems you might experience with your modem router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
Nighthawk AC1900 WiFi Cable Modem Router Troubleshoot With the LEDs You can use the LEDs on the top panel of the modem router for troubleshooting. Power LED Is Off • Make sure that the power adapter is securely connected to your modem router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product. • If the problem persists, contact technical support for help at www.netgear.com/support.
Nighthawk AC1900 WiFi Cable Modem Router Troubleshoot the Cable Internet Connection When your modem router cannot access the Internet and your Internet LED is on, register the cable MAC address or device MAC address of your modem router with your cable Internet provider. Additionally, make sure that the modem router is specified as the TCP/IP gateway for your computer. If your computer obtains its information from the modem router by DHCP, reboot the computer and verify the gateway address.
Nighthawk AC1900 WiFi Cable Modem Router DHCP server. These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the modem router, and reboot your computer. • If your modem router’s IP address was changed and you do not know the current IP address, clear the modem router’s configuration to factory defaults. This sets the modem router’s IP address to 192.168.0.1. For more information, see Factory Settings on page 121.
Nighthawk AC1900 WiFi Cable Modem Router Changes Not Saved If the modem router does not save the changes that you make in the modem router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another page or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might be saved, but the old settings might be in the web browser’s cache.
Nighthawk AC1900 WiFi Cable Modem Router the modem router and view or change the WiFi password. For more information, see Change the WiFi Security Option on page 76 - The WiFi signal strength is weak in your location. Is your modem router too far from your computer, or too close? Place your computer near the modem router, but at least 6 feet (1.8 meters) away, and see if the signal strength improves. Check for sources of WiFi interference that might block the signal.
Nighthawk AC1900 WiFi Cable Modem Router For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected. Check that the appropriate LEDs are on for your network devices. If your modem router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and modem router.
A Supplemental Information A This appendix covers the following topics: • Factory Settings • Technical Specifications 120
Nighthawk AC1900 WiFi Cable Modem Router Factory Settings You can return the modem router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the modem router for at least seven seconds. The modem router resets, and returns to the factory configuration settings shown in the following table. Table 2.
Nighthawk AC1900 WiFi Cable Modem Router Table 2. Factory default settings (continued) Feature Wireless (continued) Default Setting Country/region United States RF channel (2.4 GHz) Auto1 RF channel (5 GHz) CH 153 (or manually select channels) Operating mode Up to 600 Mbps at 2.4 GHz, 1300 Mbps at 5 GHz 1. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.
Nighthawk AC1900 WiFi Cable Modem Router Table 3. Modem router specifications (continued) Feature Description Operating frequency range 2.4 GHz: 2.412–2.462 GHz 5 GHz: 5.18–5.825 GHz 802.
