User's Manual
Table Of Contents
- AC1900 Cable Modem Voice Router
- 1. Hardware Overview
- 2. Connect to the Network and Access the Modem Router
- 3. Specify Your Internet Settings
- 4. Control Access to the Internet
- 5. Share USB Devices Attached to the Modem Router
- USB Storage Device Requirements
- Connect a USB Storage Device to the Modem Router
- Access a USB Drive Connected to the Modem Router From a Windows Computer
- Map a USB Device to a Windows Network Drive
- Access a USB Storage Device That Is Connected to the Modem Router From a Mac
- Control Access to the USB Storage Device
- Use FTP Within the Network
- View Network Folders on a USB Storage Device
- Add a Network Folder on a USB Storage Device
- Edit a Network Folder on a USB Storage Device
- Approve USB Devices
- Access the USB Storage Device Through the Internet
- Safely Remove a USB Storage Device
- 6. Share a USB Printer
- 7. Voice Telephone Lines
- 8. Specify Network Settings
- View or Change WAN Settings
- Set Up a Default DMZ Server
- Manually Configure LAN Switch Ports
- Change the Modem Router’s Device Name
- Change the LAN TCP/IP Settings
- Specify the IP Addresses That the Modem Router Assigns
- Disable the DHCP Server Feature in the Modem Router
- Manage LAN IP Addresses
- Improve Network Connections With Universal Plug-N-Play
- Use the WPS Wizard for WiFi Connections
- Specify Basic WiFi Settings
- Change the WiFi Security Option
- Set Up a Guest Network
- Control the WiFi Radios
- Specify WPS Settings
- 9. Manage Your Network
- Change the admin Password
- View Modem Router Status
- View the Battery Status
- View and Manage Logs of Modem Router Activity
- View Event Logs
- Run the Ping Utility
- Run the Traceroute Utility
- Monitor Internet Traffic
- View Devices Currently on the Network
- Manage the Modem Router Configuration File
- View Wireless Access Points in Your Area
- View or Change the Modem Router Wireless Channel
- Dynamic DNS
- Remote Management
- 10. Specify Internet Port Settings
- 11. Troubleshooting
- A. Supplemental Information
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AC1900 Cable Modem Voice Router
Chapter 1 Hardware Overview
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Top Panel WPS Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install an Optional Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Replace the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install and Activate Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect Your Modem Router to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Call Comcast XFINITY to Activate Internet Service and Register the Voice Telephone
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Perform a Speed Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Set Up the Modem Router in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 2 Connect to the Network and Access the Modem Router
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Access the Modem Router With the NETGEAR genie App . . . . . . . . . . . . . . . . . 22
Chapter 3 Specify Your Internet Settings
Specify the Cable Connection Starting Frequency . . . . . . . . . . . . . . . . . . . . . . . 24
View Modem Router Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Specify an IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 4 Control Access to the Internet
Set Up Parental Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Block Access to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Use Keywords to Block Internet Sites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Delete a Keyword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Block Services From the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Schedule When to Block Internet Sites and Services . . . . . . . . . . . . . . . . . . . . . . 37
Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Manage Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Enable or Disable NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 5 Share USB Devices Attached to the Modem Router
USB Storage Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44