Support Package Contents Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Contact Comcast XFINITY customer service at 1-800-XFINITY (1‑800-934-6489) to activate your modem router. If you are experiencing problems with your modem router, contact NETGEAR at 1-866-874-8924. Trademarks © NETGEAR, Inc.
You can use this diagram to connect your modem router or follow the detailed instructions in this booklet. 1. Collect your Comcast Xfinity information. Collect your Comcast Xfinity account number, account phone number, and login information (your email address or user name and password). 7. Wait for the Online LED to light white. This process might take up to 10 minutes. Note: When the Online LED lights, your modem router is not connected to the Internet yet.
Contents LEDs................................................................................................................................. 2 Install Your Modem Router........................................................................................ 3 Call Comcast Xfinity to Activate Your Modem Router....................................... 6 WiFi Network Name and Password.......................................................................... 7 Join the WiFi Network...............................
LEDs The LEDs on the front of the modem router light to indicate modem router activity: Power LED DS/US LED (downstream and upstream) Online LED 2.
Install Your Modem Router Make sure that your Internet service is active before you install your modem router. ¾¾ To install your modem router: 1. Collect your cable Internet provider information. Collect your cable account number, account phone number, and login information (your email address or user name and password). 2. Turn off and disconnect existing modems and routers.
d. Close the battery compartment door. 4. Connect a coaxial cable. Use the coaxial cable that is provided by Comcast Xfinity to connect the cable port on the modem router to a cable wall outlet. Make sure that the cable is tightly connected. 5. Connect the power cord. Connect the power adapter to the modem router and plug the power adapter into an electrical outlet. 6. (Optional) Connect a phone.
8. Connect your computer or mobile device to the modem router with Ethernet or WiFi: Ethernet. Use an Ethernet cable to connect a computer to the modem router. WiFi. Use the WiFi network name (SSID) and password on the modem router label to connect. 9. To log in to the modem router, launch a web browser. The modem router menu displays. If you do not see the modem router menu, enter http://routerlogin.net or http://192.168.0.1 in the address field of the web browser.
Call Comcast Xfinity to Activate Your Modem Router Call Comcast Xfinity customer service at 1-800-XFINITY (1‑800934-6489) and do the following: 1. When asked, provide your account information and provide the modem router’s model number, which is C7100V, and MAC address. The MAC address is on the modem router label. 2. Wait for Comcast Xfinity to confirm that your modem router is active. 3.
WiFi Network Name and Password The preset WiFi network name (SSID) and password (network key) are unique to your modem router, like a serial number. Because the modem router automatically uses WiFi security, you don’t need to set it up. The WiFi settings are on the modem router label. We recommend that you use the preset WiFi settings because you can check the label if you forget them. You can log in to the modem router to change these settings.
Join the WiFi Network You can either use Wi-Fi Protected Setup (WPS) or select your WiFi network and type its password. Join the WiFi Network Using WPS For help with the WPS button on your WPS-enabled device, check the instructions or online help that came with that device. Some older equipment cannot use WPS. ¾¾ To join the network using WPS: 1. Press the WPS button five seconds. on the modem router for three to The WPS LED on the button blinks. 2.
3. Enter the modem router’s password (or your custom password if you changed it) to connect. The password is on the modem router label. 4. Repeat Step 1 through Step 3 to connect other WiFi‑enabled computers or mobile devices. View or Change the Modem Router Settings After you use the NETGEAR installation assistant to set up the modem router, you can log in to the modem router to view or change its settings. Log In to the Modem Router ¾¾ To log in to the modem router: 1.
Change the WiFi Network Name and Password The modem router’s preset WiFi network name (SSID) and password are on the modem router label. ¾¾ To change the router’s WiFi network name and password: 1. Launch a web browser from a computer or mobile device that is connected to the network and visit routerlogin.net. A login window opens. 2. Enter admin for the user name and enter the password. The BASIC Home page displays. 3. Select Wireless. The Wireless Setup page displays. 4.
Recover a Forgotten admin Password If you enabled the password recovery feature, you can retrieve a forgotten admin password. ¾¾ To retrieve a forgotten admin password: 1. Launch a web browser from a computer or mobile device that is connected to the network and visit routerlogin.net. A login window opens. 2. Click the Cancel button. You are prompted to enter the serial number of the modem router. The serial number is on the modem router label. 3. Enter the serial number of the modem router. 4.
Access a USB Device on the Network ReadySHARE® lets you access and share a USB storage device connected to the modem router’s USB ports. (If your USB device uses special drivers, it is not compatible.) ¾¾ To access the USB storage device from a Windows-based computer: 1. Connect your USB storage device to a USB port on the modem router. It might take up to two minutes before the USB storage device is ready for sharing. 2.
For more information about access control, see the user manual, which is available online at downloadcenter.netgear.com or through a link on the modem router’s web pages. 6. Click the Connect button. A window displays the files and folders on the device. Print Wirelessly With ReadySHARE Printer You can connect a USB printer to the USB port on the modem router and print wirelessly. ¾¾ To set up ReadySHARE Printer: 1. Connect the USB printer to the USB port on the modem router with a USB printer cable. 2.
Download the NETGEAR genie App The free NETGEAR genie app lets you easily monitor, connect, and control your home network from a Windows-based or Mac computer, tablet, or smartphone. You can share and stream music or videos, diagnose and repair network issues, set up parental controls, and more: • • • • • • Access your modem router and change its settings or diagnose and repair network issues. Make a printer AirPrint compatible so that you can print from an iPad or iPhone.
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