Orbi Whole Home WiFi System Built-in Cable Modem User Manual Models CBK40 CBR40 May 2018 202-11877-01 350 E.
Orbi WiFi System Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
Contents Chapter 1 Hardware Setup Orbi Cable Modem Router Model CBR40 Hardware Overview.............................8 Orbi Satellite Model RBS20 Hardware Overview...................................................9 Orbi Cable Modem Router Model CBR40 LEDs....................................................9 Orbi Satellite Model RBS20 LEDs.......................................................................10 Labels............................................................................................
Orbi WiFi System Manage Network Access Control Lists................................................................35 Schedule When to Block Internet Sites and Services..........................................35 Set Up Security Event Email Notifications...........................................................36 Chapter 5 Specify Network Settings View or Change WAN Settings............................................................................39 Dynamic DNS..........................................
Orbi WiFi System Monitor Internet Traffic.........................................................................................67 Manage the Router Configuration File.................................................................68 Back Up Settings.............................................................................................68 Erase the Current Configuration Settings........................................................68 Restore Configuration Settings.................................
Orbi WiFi System Chapter 10 Supplemental Information Factory Settings...................................................................................................97 Factory Settings for Orbi Cable Modem Router..............................................97 Factory Settings for Orbi Satellite Model RBS20............................................98 Technical Specifications.......................................................................................
Hardware Setup 1 If you purchased the Orbi Whole Home WiFi System kit, your package comes with a router and satellite, The following instructions assume you purchase a satellite. If you did not purchase a satellite, skip the instructions about installing a satellite.
Orbi WiFi System Orbi Cable Modem Router Model CBR40 Hardware Overview Figure 1. Orbi cable modem router model CBR40, front and back views 1. Ring LED (not shown in image) 2. Power LED 3. Downstream LED 4. Upstream LED 5. Online LED 6. Sync button (also used for WPS connection) 7. Ethernet ports 8. Cable coax connector (the satellite does not include a cable coax connector) 9. Reset button 10. DC power connector 11.
Orbi WiFi System Orbi Satellite Model RBS20 Hardware Overview Figure 2. Orbi satellite model RBS20, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Ethernet ports 4. Power On/Off button 5. Power LED 6. DC power connector 7. Reset button Orbi Cable Modem Router Model CBR40 LEDs You can use the LEDs on the cable modem router to verify status and connections. The following table lists and describes each LED on the top panel of the cable modem router.
Orbi WiFi System Table 1. LED descriptions LED Description Power • Solid White. The cable modem router is receiving power and is functioning normally. • Off. The cable modem router is not receiving power. • Solid red. The cable modem router is too warm and might overheat. Power off the cable modem router, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers). • Solid amber. One downstream channel is locked. • Solid blue.
Orbi WiFi System Table 2. Orbi satellite LED descriptions LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. Ring LED • Solid green. Power is on. • Solid amber. The satellite is booting. • Blinking amber. The satellite is resetting to factory default settings. • Blinking red. The firmware is corrupted. • Off. Power is not supplied. The ring LED is located on the top. • White. The satellite is attempting to sync with the cable modem router.
Orbi WiFi System The satellite label shows satellite's serial number and MAC address. The satellite label also shows the same WiFi network name and password that's on the cable modem router label. Figure 4.
Orbi WiFi System Install your Orbi Whole Home WiFi System Set up and activate your Orbi cable modem router and satellite using the NETGEAR Orbi app. If you do not own a smart phone, you can manually set up and activate your cable modem router and satellite without the app. Set Up and Activate Using the NETGEAR Orbi App You can use the NETGEAR Orbi app to set up and activate your Orbi cable modem router and satellite.
Orbi WiFi System Set Up and Activate Using the Orbi Cable Modem Router Web Interface If you do not want to use the NETGEAR Orbi app to set up and activate your Orbi cable modem router and satellite, you can use the instructions in the following sections to help you install your cable modem router and satellite. Set Up Using the Orbi Cable Modem Router Web Interface You can set up your Orbi cable modem router and satellite using the Orbi cable modem router web interface.
Orbi WiFi System Note When the Online LED lights, your cable modem router is still not connected to the Internet. You must activate your cable modem router with your ISP. 6. Connect a computer or mobile device to the cable modem router with a WiFi or wired connection: • WiFi. Use the WiFi network name and password on the cable modem router label. • Ethernet. Use an Ethernet cable to connect a computer to an Ethernet port on the cable modem router. 7.
Orbi WiFi System Table 3. Cable Internet provider contact information ISP Contact Information CableOne http://www.cableone.net/ 1-877-MY-CABLE (1-877-692-2253) Cox https://www.cox.com/activate 1-800-234-3993 Mediacom https://maestro.mediacomcc.com/walledgarden/page/login.jsp 1-855-Mediacom (1-855-633-4226) Optimum https://install.optimum.com/JointInstall/ 1-877-810-6750 Spectrum https://activate.spectrum.net/ 1-(833) 267-6094 Xfinity https://xfinity.com/activate https://xfinity.
Connect to the Network and Access the Cable Modem Router This chapter contains the following sections: • • • Connect to the Network Types of Logins Use a Web Browser to Access the Cable Modem Router 17 2
Orbi WiFi System Connect to the Network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the cable modem router using an Ethernet cable and join the cable modem router’s local area network (LAN). To connect your computer to the cable modem router with an Ethernet cable: 1.
Orbi WiFi System 3. Press the Sync button on the cable modem router. 4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections. Your computer or mobile device connects to the WiFi network. Types of Logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • Internet service login.
Orbi WiFi System Installation and basic setup takes about 15 minutes to complete. To automatically set up your cable modem router: 1. Turn the cable modem router on by pressing the On/Off button. 2. Make sure that your WiFi-enabled computer or mobile device is connected to the cable modem router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.
Orbi WiFi System To log in to your Orbi: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Specify Your Internet Settings 3 Usually, the quickest way to set up the cable modem router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the cable modem router with a web browser. You can also customize or specify your Internet settings.
Orbi WiFi System View Modem Router Initialization You can track the initialization procedure of the cable modem router and get details about the downstream and upstream cable channel. The time is displayed after the cable modem router is initialized. The cable modem router automatically goes through the following steps in the provisioning process: 1. Scans and locks the downstream frequency and then ranges the upstream channels. 2. Obtains a WAN address for the cable modem router. 3.
Orbi WiFi System 5. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 6. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field. For the other sections in this page, the default settings usually work, but you can change them. 7. Select an Internet IP Address radio button: • Get Dynamically from ISP.Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these addresses.
Orbi WiFi System This setting specifies how the modem router assigns IPv6 addresses to the home network (the LAN). 6. Click the Apply button. Your settings are saved. Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way.
Orbi WiFi System 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. Table 4. Common MTU sizes MTU Application 1500 The largest Ethernet packet size.
Control Access to the Internet 4 The cable modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi WiFi System Set Up Parental Controls You can set up NETGEAR's standard parental controls or Circle with Disney on your router. NETGEAR's standard parental controls is an OpenDNS parental control that let's you to change the web filtering level for each device on the network. To set up standard parental controls, you must download the NETGEAR genie app on your mobile device.
Orbi WiFi System 5. Update your router's firmware. For more information, see Update the Router and Satellite Firmware on page 58. The enable Circle with Disney page displays after the firmware is updated. 6. Click the ENABLE button. The Parental Controls page displays. 7. Move the slider to the right to enable Circle with Disney. Note You can only enable one parental controls service. 8. Click the Apply button. The links to download the Circle app displays. 9.
Orbi WiFi System Enable Standard Parental Controls NETGEAR's standard parental controls is an OpenDNS parental control that let's you to change the web filtering level for each device on the network. To set up standard parental controls, you must download the NETGEAR genie app on your mobile device. For more information about NETGEAR's standard parental controls, visit http://www.netgear.com/lpc. To enable standard parental controls: 1.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list. 6. Select an access rule: • Allow all new devices to connect.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. Select a keyword blocking option: • Per Schedule. Turn on keyword blocking according to a schedule that you set. (See Schedule When to Block Internet Sites and Services on page 56.) • Always. Turn on keyword blocking all the time, independent of the Schedule page. 6. In the Type keyword or domain name here field, enter a keyword or domain that you want to block.
Orbi WiFi System Delete Keywords To delete keywords from the list: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5.
Orbi WiFi System 6. In the Trusted IP Address field, enter the IP address of the trusted computer. 7. Click the Apply button. Your settings are saved. Block Services From the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System 9. To specify how to filter the services, select one of the following radio buttons: • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network. 10. Click the Add button. Your settings are saved. Manage Network Access Control Lists You can use access control to block or allow access to your network.
Orbi WiFi System To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Schedule. 5. Specify when to block keywords and services: • Days to Block.
Orbi WiFi System 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent. 7. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration window of your email program.
Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • View or Change WAN Settings Dynamic DNS Set Up a Default DMZ Server Change the Router’s Device Name Change the LAN TCP/IP Settings Use the Router as a DHCP Server Disable the DHCP Server Feature in the Router Manage Reserved LAN IP Addresses Custom Static Routes Specify Basic WiFi Settings Set Up a Guest WiFi Network View or Change Advanced WiFi Settings Enable Router Mode Generate a New Backhaul Passwor
Orbi WiFi System View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the cable modem router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.
Orbi WiFi System Specify a DNS Account That You Already Created If you already own a Dynamic DNS account with NETGEAR, no-IP, or Dyn, you can set up the cable modem router to use your account. To set up Dynamic DNS if you already created an account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. 5. Change your DDNS account settings as necessary. 6. Click the Apply button. Your settings are saved. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).
Orbi WiFi System Change the Router’s Device Name The cable modem router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the cable modem router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. In the IP Address field, type the IP address. 6. In the IP Subnet Mask, type the subnet mask of the cable modem router. The IP address and subnet mask identifies which addresses are local to a specific device and which must be reached through a gateway or cable modem router. 7. Change the RIP settings.
Orbi WiFi System To use the cable modem router as a DHCP server and specify the pool of IP addresses that the router assigns: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System To disable the DHCP server feature in the cable modem router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.
Orbi WiFi System 8. Type the MAC address of the computer or server. Tip If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here. 9. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the cable modem router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.
Orbi WiFi System 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved. Delete a Static Route To delete a static route: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays. 5. To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive.
Orbi WiFi System Change the WiFi Password or Security Level The cable modem router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the cable modem router label and on the satellite label. If you log in to the cable modem router and change the WiFi settings, the cable modem router automatically sends the new settings to the satellite. We recommend that you do not disable security. To change the WPA settings: 1.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Guest Network. The Guest Network Settings page displays. 5. Select the Enable Guest Network check box. 6. Leave the Enable SSID Broadcast check box selected. Allowing the cable modem router to broadcast its WiFi network name (SSID) makes it easier to find your network and connect to it.
Orbi WiFi System 5. In the Region list,- select your region. In some locations, you cannot change this setting. 6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the cable modem router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or WiFi device. 7. Click the Apply button. Your settings are saved. Enable Router Mode To enable router mode: 1.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. In the Backhaul Password section, click the GENERATE button. The cable modem router generates a new backhaul password. Check Your Internet Bandwidth You can use Ookla Speedtest to detect your Internet bandwidth. To check your Internet bandwidth using Speedtest: 1.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the cable modem router does not allow any device to automatically control cable modem router resources, such as port forwarding. 6. Type the advertisement period in minutes.
Manage Your Network 6 This chapter describes the cable modem router settings for administering and maintaining your cable modem router and home network.
Orbi WiFi System Update the Router and Satellite Firmware You can use the cable modem router web interface to check if new firmware is available and update your cable modem router and satellite, or you can manually update the firmware for your cable modem router and satellite. Check for Firmware Updates To check for new firmware and update your cable modem router and satellite: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi WiFi System WARNING: We recommend that you always update the firmware on your satellite first, and then update your cable modem router. Also, do not update the firmware on your cable modem router and satellite at the same time. To manually update the firmware on your Orbi cable modem router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi cable modem router and satellite. 2. Update the firmware on your Orbi satellite.
Orbi WiFi System The firmware on your Orbi satellite is updated. Manually Update the Cable Modem Router Firmware We recommend that you update your satellite’s firmware before updating the cable modem router’s firmware. To manually update your cable modem router's firmware: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5. Type the old password, and type the new password twice. 6. To be able to recover the password, select the Enable Password Recovery check box. We recommend that you enable password recovery. 7. Click the Apply button. Your settings are saved.
Orbi WiFi System To recover your password: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Click the Cancel button. If password recovery is enabled, you are prompted to answer two security questions. 4. Enter the saved answers to the security questions. 5. Enter the serial number of your cable modem router. The serial number is on the cable modem router label. 6. Click the Continue button.
Orbi WiFi System Display Internet Port Statistics To display Internet port statistics: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the cable modem router. • Subnet Mask.
Orbi WiFi System A login window opens. 7. Enter the same admin user name and password that you entered for the cable modem router. The satellite’s status displays. View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other cable modem router actions. Up to 256 entries are stored in the log. To view and manage logs: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays devices that are connected to the cable modem router and satellite through Ethernet (using a wired connection) or connected to a WiFi band in the WiFi network.
Orbi WiFi System Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the cable modem router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System 12. To update the Internet Traffic Statistics section, click the Refresh button. 13. To display more information about the data traffic on your cable modem router and to change the poll interval, click the Internet Traffic Status button. Manage the Router Configuration File The configuration settings of the cable modem router are stored within the cable modem router in a configuration file.
Orbi WiFi System 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. 5. Click the ERASE button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Restore Configuration Settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.
Orbi WiFi System To set up remote management: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Remote Management. The Remote Management page displays. 5.
Orbi WiFi System For example, if your external address is 134.177.0.123 and you use port number 8080, enter http://134.177.0.123:8080 in your browser. Remotely Access Your Router Using the NETGEAR Orbi App You can use the NETGEAR Orbi app to remotely access your cable modem router and change its settings. Before you can use remote access with the NETGEAR Orbi app, you must update your cable modem router’s firmware and download the latest NETGEAR Orbi app for your mobile device.
Customize Internet Traffic Rules for Ports 7 You can use port forwarding and port triggering to set up rules for Internet traffic.You need networking knowledge to set up these features.
Orbi WiFi System Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The cable modem router can forward incoming traffic with specific protocols to computers on your local network.
Orbi WiFi System Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password. The user name is admin.
Orbi WiFi System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. 5. Leave the Port Forwarding radio button selected as the service type. 6.
Orbi WiFi System 6. In the table, select the radio button next to the service name. 7. Click the Delete Service button. Application Example: Make a Local Web Server Public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server. To make a local web server public: 1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation.
Orbi WiFi System • An application must use port forwarding to more than one local computer (but not simultaneously). • An application must open incoming ports that are different from the outgoing port. With port triggering, the cable modem router monitors traffic to the Internet from an outbound “trigger” port that you specify. For outbound traffic from that port, the cable modem router saves the IP address of the computer that sent the traffic.
Orbi WiFi System 11. Enter the inbound connection port information in the Connection Type, Starting Port, and Ending Port fields. 12. Click the Apply button. The service is now in the Portmap Table.You must enable port triggering before the cable modem router used port triggering for the service that you added. See Enable Port Triggering on page 78. Enable Port Triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi WiFi System 1. You open an IRC client program to start a chat session on your computer. 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your cable modem router. 3. Your cable modem router creates an entry in its internal session table describing this communication session between your computer and the IRC server.
Use VPN to Access Your Network 8 You can use OpenVPN software to remotely access your cable modem router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi WiFi System Set Up a VPN Connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the cable modem router is the gateway. To use the VPN feature, you must log in to the cable modem router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your cable modem router.
Orbi WiFi System Install OpenVPN Software You must install this software on each Windows computer, Mac computer, iOS device, or Android device that you plan to use for VPN connections to your cable modem router. Install OpenVPN Software on Your Windows Computer You must install this software on each Windows computer that you plan to use for VPN connections to your cable modem router. To install VPN client software on your Windows computer: 1.
Orbi WiFi System 11. Click the Next button. 12. When prompted, read the License Agreement and click the I Agree button. 13. Leave the check boxes selected, and click the Next button. 14. To specify the destination folder, click the Browse button and select a destination folder. Figure 7. A Windows Security window opens.
Orbi WiFi System 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN Service in the Router on page 81. 7.
Orbi WiFi System 8. On your iOS device, download and install the OpenVPN Connect app from the Apple app store. 9. On your computer, unzip the configuration files that you downloaded and send the files to your iOS device. Note that when you open the .ovpn file, a list of apps displays. Select the OpenVPN Connect app to open the .ovpn file. For more information about using OpenVPN on your iOS device, visit http://www.vpngate.net/en/howto_openvpn.aspx#ios.
Orbi WiFi System For the VPN tunnel to work, the local LAN IP address of the remote cable modem router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home cable modem router or your home network with the OpenVPN software. The default LAN IP address scheme for the cable modem router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.
Orbi WiFi System Use VPN to Access Your Internet Service at Home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home.
Orbi WiFi System Block VPN Client Internet Access in the Router By default, the cable modem router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Troubleshooting 9 This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information.
Orbi WiFi System Troubleshoot With the LEDs You can use the LEDs on the front panel of the cable modem router for troubleshooting. Power LED Is Off • Make sure that the power adapter is securely connected to your cable modem router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product.
Orbi WiFi System Cannot Log In to the Cable Modem Router If you are unable to log in to the cable modem router from a computer or mobile device on your local network, check the following: 1. Make sure that you are connected to the cable modem router’s wired or WiFi network. • For a wired Ethernet connection, make sure that the Ethernet connection is secure and the cable modem router is powered on (its Power LED is lit). • For a WiFi connection, make sure that you selected the correct network.
Orbi WiFi System • When entering configuration settings, always click the >Apply button before moving to another page or tab, or your settings are lost. • Click the Refresh or Reload button in the web browser. The changes might be saved, but the old settings might be in the web browser’s cache. WiFi Connectivity If you are having trouble connecting to the cable modem router with WiFi, try to isolate the problem: • • The computer or WiFi device that you are using does not find the WiFi network.
Orbi WiFi System Test the LAN Path to Your Cable Modem Router You can ping the cable modem router from your computer to verify that the LAN path to your cable modem router is set up correctly. To ping the cable modem router from a Windows-based computer: 1. From the Windows toolbar, click Start and select Run. 2. In the field provided, type ping followed by the IP address of the cable modem router, as in this example: ping www.orbilogn.com 3. Click the OK button.
Orbi WiFi System • Check to see that the IP address of your cable modem router is listed as the default gateway on your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel. Verify that the IP address of the cable modem router is listed as the default gateway.
Supplemental Information This appendix covers the following topics: • • Factory Settings Technical Specifications 96 10
Orbi WiFi System Factory Settings You can return the cable modem router and satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the cable modem router or satellite for at least seven seconds. The cable modem router or satellite resets, and returns to the factory settings. Factory Settings for Orbi Cable Modem Router The following table shows the factory default settings for the cable modem router. Table 5.
Orbi WiFi System Table 5. Factory default settings for the cable modem router (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See cable modem router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US RF channel 2.4GHz front and back haul: Auto 1 5 GHz front haul: Channel 48 5 GHz back haul: Channel 157 1 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.
Orbi WiFi System Table 6.
Orbi WiFi System Table 7. Cable modem router specifications (Continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WAN 24 x 8 DOCSIS 3.0 WAN Interface WiFi Maximum wireless signal rate complies with the IEEE 3 802.11 standard. Radio data rates 2.4 GHz: Max. 400 Mbps 5 GHz Front haul: Max. 866 Mbps 5 GHz Back haul: Max. 866 Mbps Data encoding standards IEEE 802.
Orbi WiFi System Table 8. Technical specifications for the satellite (Continued) Feature Description Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 4 standard. Radio data rates 2.
