User Manual Orbi Whole Home WiFi System With Built-in Cable Modem Models: Orbi Cable Modem Router CBR750 Orbi Satellite Model RBS750 September 2020 202-12053-01 NETGEAR, Inc. 350 E.
Orbi WiFi System Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Customer-owned cable modem routers might not be compatible with certain Internet service providers (ISPs). Check with your ISP to confirm that this NETGEAR cable modem router is allowed on your ISP’s network.
Contents Chapter 1 Hardware Setup Orbi Cable Modem Router Model CBR750 Hardware Overview....8 Orbi Satellite Model RBS750 Hardware Overview...........................9 Orbi Cable Modem Router Model CBR750 LEDs............................9 Orbi Satellite Model RBS750 LEDs...................................................10 Labels...................................................................................................11 System Requirements...........................................................
Orbi WiFi System Chapter 4 Control Access to the Internet Allow or block access to your network............................................31 Use keywords to block Internet sites...............................................32 Delete keywords that are used to block Internet sites...................33 Avoid blocking on a trusted computer............................................34 Block services from the Internet.......................................................
Orbi WiFi System Manually update satellite firmware..............................................67 Manually update cable modem router firmware.......................68 Change the admin password............................................................69 Enable admin password reset...........................................................69 Reset the admin password................................................................70 View router status and usage information..................................
Orbi WiFi System Install OpenVPN software on your Mac computer....................96 Install OpenVPN software on an iOS device..............................97 Install OpenVPN software on an Android device......................97 Use a VPN tunnel on your Windows-based computer..................98 Use VPN to access your Internet service at home........................100 Set up VPN client Internet access in the router........................100 Block VPN client Internet access in the router..................
1 Hardware Setup You can purchase an Orbi WiFi router, or an Orbi Whole Home WiFi System kit. If you purchased the kit, your package comes with a router and satellite, The following includes instructions for the router and the satellite. If you did not purchase a satellite, skip the instructions about installing a satellite.
Orbi WiFi System Orbi Cable Modem Router Model CBR750 Hardware Overview 2 3 4 5 9 1 6 10 7 8 Figure 1. Orbi cable modem router model front and rear view 1. Ring LED 2. Power LED 3. Downstream LED 4. Upstream LED 5. Online LED 6. Sync button (also used for WPS connection) 7. Ethernet ports 8. Cable coax connector (the satellite does not include a cable coax connector) 9. Reset button 10.
Orbi WiFi System Orbi Satellite Model RBS750 Hardware Overview 1 9 6 7 8 Figure 2. Orbi satellite model RBS20, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Ethernet ports 4. Power On/Off button 5. Power LED 6. DC power connector 7. Reset button Orbi Cable Modem Router Model CBR750 LEDs You can use the LEDs on the cable modem router to verify status and connections.
Orbi WiFi System Table 1. LED descriptions LED Description Power • Solid White. The cable modem router is receiving power and is functioning normally. • Off. The cable modem router is not receiving power. • Solid red. The cable modem router is too warm and might overheat. Power off the cable modem router, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers). Downstream • Solid amber. One downstream channel is locked. • Solid white.
Orbi WiFi System Table 2. Orbi satellite LED descriptions LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. • Solid green. Power is on. • Solid amber. The satellite is booting. • Blinking amber. The satellite is resetting to factory default settings. • Blinking red. The firmware is corrupted. • Off. Power is not supplied. Ring LED The ring LED is located on the top. • White. The satellite is attempting to sync with the cable modem router. • Blue.
Orbi WiFi System The satellite label shows satellite's serial number and MAC address. The satellite label also shows the same WiFi network name and password that's on the cable modem router label. Made in Vietnam Figure 4.
Orbi WiFi System • - Safari® 1.4 or higher - Google Chrome™ 11.
Orbi WiFi System Connect your router Power on your router and connect it to a modem. To cable your cable modem router: 1. Turn off and disconnect existing modems and routers. If you are replacing a modem that is currently connected in your home, unplug the modem and plug the new cable modem router into the same outlet. 2. Use a coaxial cable to connect the coaxial cable connector on the cable modem router to the cable wall outlet. We recommend connecting directly to the cable wall outlet.
Orbi WiFi System 6. Launch a web browser and set up your cable modem router. You are automatically redirected to the cable modem router web interface. If you’re not redirected, enter orbilogin.com or 192.168.1.1. 7. Follow the prompts. You are asked to do the following: • Agree to the Terms and Conditions. • Change your modem router’s admin credentials and set up security questions. • Set up your WiFi network name and password. 8.
Orbi WiFi System Table 3. (Continued) Cable Internet Provider Activation contact Sparklight 1-877-692-2253 Note: Your ISP’s Spectrum 1-833-267-6094 Xfinity http://xfinity.com/activate (Follow the prompts to activate.) Note: Your ISP’s contact information might change. You can also find the contact information in your monthly Internet service billing statement. Install your Orbi Whole Home WiFi System Set up and activate your Orbi cable modem router and satellite using the NETGEAR Orbi app.
Orbi WiFi System Figure 5. NETGEAR Orbi app Set Up and Activate Using the Orbi Cable Modem Router Web Interface If you do not want to use the NETGEAR Orbi app to set up and activate your Orbi cable modem router and satellite, you can use the instructions in the following sections to help you install your cable modem router and satellite. Perform a Speed Test To determine the accurate Internet speed, visit the speed test website of your cable Internet provider and perform a speed test.
2 Connect to the Network and Access the Cable Modem Router This chapter contains the following sections: • • • Connect to the Network Types of Logins Use a Web Browser to Access the Cable Modem Router 18
Orbi WiFi System Connect to the Network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the cable modem router using an Ethernet cable and join the cable modem router’s local area network (LAN). To connect your computer to the cable modem router with an Ethernet cable: 1.
Orbi WiFi System Your WiFi-enabled computer or mobile device connects to the WiFi network. WiFi Connection Using WPS You can connect to the cable modem router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the cable modem router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the cable modem router. 4.
Orbi WiFi System Use a Web Browser to Access the Cable Modem Router When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the cable modem router to view or change its settings. The first time you access the cable modem router, the NETGEAR installation assistant automatically checks to see if your cable modem router can connect to your Internet service.
Orbi WiFi System The cable modem router connects to the Internet. 4. If the browser does not display the web page, do the following: • Make sure that the computer is connected to one of the four LAN Ethernet ports or over WiFi to the cable modem router. • Make sure that the cable modem router is receiving power, and that its Power LED is lit. • Close and reopen the browser or clear the browser cache. • Browse to orbilogin.com.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
Orbi WiFi System View Modem Router Initialization You can track the initialization procedure of the cable modem router and get details about the downstream and upstream cable channel. The time is displayed after the cable modem router is initialized. The cable modem router automatically goes through the following steps in the provisioning process: 1. Scans and locks the downstream frequency and then ranges the upstream channels. 2. Obtains a WAN address for the cable modem router. 3.
Orbi WiFi System To change the starting frequency: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter orbilogin.com or 192.168.1.1. A login window opens. 3. Enter the modem router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Cable Connection.
Orbi WiFi System The Internet page displays. 5. Select Internet Setup. The Internet Setup page displays. 6. Leave the Does your Internet connection require a login No radio button selected. 7. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 8. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field. For the other sections in this page, the default settings usually work, but you can change them. 9.
Orbi WiFi System Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
Orbi WiFi System 6. Click the Apply button. Your settings are saved. Change the MTU size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
Orbi WiFi System 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. Table 4.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi WiFi System Allow or block access to your network You can use access control to block access to your network. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System 8. To view a list of allowed or blocked devices that are not connected, click one of the following links: • View list of allowed devices not currently connected to the network • View list of blocked devices not currently connected to the network The list displays. 9. Click the Apply button. Your settings are saved. Use keywords to block Internet sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.
Orbi WiFi System For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect.
Orbi WiFi System Your settings are saved. Avoid blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage reserved LAN IP addresses on page 54. To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. The Block Services page displays. 5. Specify when to block the services: • To block the services all the time, select the Always radio button.
Orbi WiFi System Your settings are saved. Manage network access control lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Schedule. 5. Specify when to block keywords and services: • Days to Block.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > E-mail. The E-mail page displays. 5. Select the Turn Email Notification On check box. 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address.
Orbi WiFi System Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log.
5 Optimize Performance This chapter contains the following sections: • • Enable or disable Wi-Fi Multimedia Quality of Service Improve network connections with Universal Plug and Play 40
Orbi WiFi System Enable or disable Wi-Fi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled for both it and the client running that application.
Orbi WiFi System 7. Click the Apply button. Your settings are saved. Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Orbi WiFi System The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. 8. Click the Apply button.
6 Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • View or change WAN settings Manage Dynamic DNS Set up a default DMZ server Change the router’s device name Change the LAN TCP/IP settings Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP addresses Manage custom static routes Specify basic WiFi settings Change the WiFi password or security level Set up a guest WiFi network Set up router mode Generate a new
Orbi WiFi System View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi WiFi System applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work. • Disable SIP ALG. The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled by default for enhanced address and port translation. However, some types of VoIP and video traffic might not work well when the SIP ALG is enabled. For this reason, the router provides the option to disable the SIP ALG. 6.
Orbi WiFi System 4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays. 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider list, select NETGEAR. 7. Select the No radio button. 8. In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com. 9.
Orbi WiFi System 6. In the Service Provider list, select your provider. 7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons. 8. In the Host Name field, type the host name (sometimes called the domain name) for your account. 9. For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account, in the Email field, type the email address for your account. 11.
Orbi WiFi System Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.
Orbi WiFi System Change the router’s device name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5.
Orbi WiFi System If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.
Orbi WiFi System 7. Click the Apply button. Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask • Gateway IP address (the router’s LAN IP address) • DNS server IP address (the router’s LAN IP address) Disable the DHCP server feature in the router By default, the router acts as a DHCP server.
Orbi WiFi System Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.
Orbi WiFi System 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to an ISP.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved.
Orbi WiFi System Specify basic WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite. If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.
Orbi WiFi System 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network. 8. Make sure that you can connect to the WiFi network with its new settings.
Orbi WiFi System 5. Under Security Options, select a WPA radio button: • WPA2-PSK [AES] • WPA-PSK [TKIP] + WPA2-PSK [AES] • WPA3-Personal [SAE] The WPA3 option uses the newest standard for the strongest security. Some older computers and WiFi devices cannot use WPA3 or WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. The Password (Network Key) field displays. 6.
Orbi WiFi System 6. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place. By default, security and encryption are disabled for the guest WiFi network. (Under Security Options, the None radio button is selected). 7.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Router / Bridge Mode. The Router / Bridge Mode page displays. 5. Select the Router Mode radio button to select router mode, or select the Bridge Mode radio button to select bridge mode.
Orbi WiFi System The router generates a new backhaul password.
7 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network.
Orbi WiFi System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for firmware updates To check for new firmware and update your router and satellite: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Manually update firmware If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite. WARNING: We recommend that you always update the firmware on your satellite first, and then update your router. Also, do not update the firmware on your router and satellite at the same time, and do not update more than one Orbi device (router or satellite) at a time.
Orbi WiFi System 6. Click the Update button. The Orbi satellite Firmware Update window opens. 7. If the browser ask you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk. 10. Click the UPLOAD button. It takes a few minutes to complete the process. 11.
Orbi WiFi System The firmware is updated. Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network. Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Orbi WiFi System forgotten. This reset process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser. To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System You are requested to enter a new admin password and to set new security questions. 6. Enter your new admin password, set new security questions, and click the Next button. Your settings are saved. 7. Click the Login button. A login window opens. 8. With your new admin password, log in to the router. View router status and usage information To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi WiFi System The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the page displays the following information: - Status. The link status of the port. - TxPkts.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. • Default Gateway.
Orbi WiFi System 4. Select Attached Devices. The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays. View and manage logs of router activity The log is a detailed record of the websites you accessed or attempted to access and other router actions.
Orbi WiFi System 7. To email the log immediately, click the Send Log button. View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface. View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network. To view devices connected to your network: 1.
Orbi WiFi System Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices.
Orbi WiFi System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select a connected device that displays on the page. The Edit Device page displays. 6. To change the device model, enter a new model in the Device Model field. 7.
Orbi WiFi System 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • • Select the Traffic volume control by radio button and then select one of the following options: - No Limit. No restriction is applied when the traffic limit is reached. - Download only. The restriction is applied to incoming traffic only. - Both directions. The restriction is applied to both incoming and outgoing traffic.
Orbi WiFi System Back up settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings.
Orbi WiFi System WARNING: Do not interrupt the reboot process. Erase the current configuration settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network. To erase the configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
8 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Orbi WiFi System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi WiFi System The service displays in the table. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password.
Orbi WiFi System Your settings are saved. The service is now in the table on the Port Forwarding / Port Triggering page. Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System 5. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or WiFi device that sent the web page request. Application example: Make a local web server public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server. To make a local web server public: 1.
Orbi WiFi System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period. To disable port triggering or change the time-out period: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.
9 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi WiFi System Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
Orbi WiFi System 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973. 8. To change the TAP mode service type, select the UCP or TCP radio button. 9. To change the TAP mode service port, type the port number that you want to use in the field. The default port number is 12974. 10. Click the Apply button. Your settings are saved.
Orbi WiFi System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 92. 7. Click the For Windows button to download the OpenVPN configuration files. 8. Visit openvpn.net/community-downloads/ to download the OpenVPN client utility. 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10.
Orbi WiFi System 13. Leave the check boxes selected, and click the Next button. 14. To specify the destination folder, click the Browse button and select a destination folder. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device.
Orbi WiFi System c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router.
Orbi WiFi System Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays.
Orbi WiFi System established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer. For information about changing these settings, see Change the LAN TCP/IP settings on page 50. To open a VPN tunnel: 1.
Orbi WiFi System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home.
Orbi WiFi System Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. To allow VPN clients to access only your home network and block access to the Internet service for your home network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information.
Orbi WiFi System Troubleshoot With the LEDs You can use the LEDs on the front panel of the cable modem router for troubleshooting. Power LED Is Off • Make sure that the power adapter is securely connected to your cable modem router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product.
Orbi WiFi System Troubleshoot the Cable Internet Connection When your cable modem router cannot access the Internet and your Internet LED is on, register the cable MAC address or device MAC address of your cable modem router with your cable Internet provider. Additionally, make sure that the cable modem router is specified as the TCP/IP gateway for your computer. If your computer obtains its information from the cable modem router by DHCP, reboot the computer and verify the gateway address.
Orbi WiFi System 4. If you customized advanced home network settings such as the IP address scheme, check the following: • Make sure that the IP address of your computer is on the same subnet as the cable modem router. If you are using the recommended addressing scheme, your computer’s address is in the range of 192.168.0.2 to 192.168.0.254. • If your computer’s IP address is shown as 169.254.x.
Orbi WiFi System In this case, pressing the WiFi button does not turn the WiFi radios back on. You must log in to enable the WiFi radios. Use an Ethernet cable for a wired connection to the cable modem router. Then log in and change the settings. - • Someone logged in to the cable modem router and disabled its SSID broadcast. Your WiFi network is hidden and does not display in your WiFi client’s scanning list. (By default, SSID broadcast is enabled.
Orbi WiFi System 3. Click the OK button.
Orbi WiFi System Verify that the IP address of the cable modem router is listed as the default gateway. • Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device. • Check to see that your modem is connected and functioning. • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page.
Orbi WiFi System 6. Move the satellite to a new location and connect the satellite to a power source. 7. At the new location, check the satellite LED and make sure it lights blue. If the satellite LED lights blue, the satellite synced successfully. If the satellite LED lights amber, move the satellite closer to the router and try again. The satellite must be within range of the router's WiFi cover area for a good connection to the router.
11 Supplemental Information This appendix covers the following topics: • • Reset to Factory Settings Technical Specifications 110
Orbi WiFi System Reset to Factory Settings You can return the cable modem router and satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the cable modem router or satellite for at least seven seconds. The cable modem router or satellite resets, and returns to the factory settings. Factory Settings for Orbi Cable Modem Router CBR750 The following table shows the factory default settings for the cable modem router. Table 5.
Orbi WiFi System Table 5.
Orbi WiFi System Table 6. Factory default settings for the satellite (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Table 6. Factory default settings for the satellite (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto2 Country/region United States in the US RF channel 2.4 GHz front and back haul: Auto 5 GHz front haul: Channel 48 5 GHz back haul: Channel 157 2 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.
Orbi WiFi System Table 7. Cable modem router specifications (Continued) Feature Description Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WAN 2 x 2 OFDM/OFDMA DOCSIS 3.1 32 x 8 SCQAM DOCSIS 3.0 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.
Orbi WiFi System Table 8. Technical specifications for Orbi satellite model RBS750 Feature Description Data and routing protocols TCP/IP, DHCP, Dynamic DNS, and UPnP Power adapter North America: 120V, 60 Hz, input Dimensions 9.1 x 7.2 x 2.8 in. (231 x 183 x 71 mm) Weight 1.
