User Manual
Table Of Contents
- Contents
- 1. Hardware Setup
- 2. Connect to the Network and Access the Cable Modem Router
- 3. Specify Your Internet Settings
- 4. Control Access to the Internet
- Allow or block access to your network
- Use keywords to block Internet sites
- Delete keywords that are used to block Internet sites
- Avoid blocking on a trusted computer
- Block services from the Internet
- Manage network access control lists
- Schedule when to block Internet sites and services
- Set up security event email notifications
- 5. Optimize Performance
- 6. Specify Network Settings
- View or change WAN settings
- Manage Dynamic DNS
- Set up a default DMZ server
- Change the router’s device name
- Change the LAN TCP/IP settings
- Use the router as a DHCP server
- Disable the DHCP server feature in the router
- Manage reserved LAN IP addresses
- Manage custom static routes
- Specify basic WiFi settings
- Change the WiFi password or security level
- Set up a guest WiFi network
- Set up router mode
- Generate a new backhaul password
- 7. Manage Your Network
- Update the router and satellite firmware
- Change the admin password
- Enable admin password reset
- Reset the admin password
- View router status and usage information
- Display Internet port statistics
- Check the Internet connection status
- View satellite status
- View and manage logs of router activity
- View devices connected to the network or edit device information
- View satellites connected to the network or edit satellite information
- Monitor Internet traffic
- Manage the router configuration file
- Remotely access your router using the Orbi app
- 8. Customize Internet Traffic Rules for Ports
- 9. Use VPN to Access Your Network
- 10. Troubleshooting
- 11. Supplemental Information
Troubleshoot With the LEDs
You can use the LEDs on the front panel of the cable modem router for troubleshooting.
Power LED Is Off
•
Make sure that the power adapter is securely connected to your cable modem router
and securely connected to a working power outlet.
•
Check that you are using the power adapter that NETGEAR supplied for this product.
•
If the problem persists, contact technical support for help at
LEDs Never Turn Off
When the cable modem router is turned on, the LEDs light for about 10 seconds and
then turn off. If all the LEDs stay on, this indicates a fault within the cable modem router.
If all LEDs are still lit one minute after power-up, do the following:
•
Cycle the power to see if the cable modem router recovers.
•
Press and hold the Reset button to return the cable modem router to its factory
settings. For more information, see .
If the error persists, a hardware problem might be the asue. Contact technical support
at .
Internet LED Is Off
If the Internet LED is off and the cable modem router is connected to the cable television
cable, try the following:
•
Make sure that the coaxial cable connections are secure at the cable modem router
and at the wall jack.
•
Make sure that your cable Internet provider provisioned your cable Internet service.
Your provider can verify that the signal quality is good enough for cable modem
router service.
•
Remove any excessive splitters that are on your cable line.
User Manual103Troubleshooting
Orbi WiFi System