User Manual
Table Of Contents
- Contents
- 1. Hardware Setup
- 2. Connect to the Network and Access the Cable Modem Router
- 3. Specify Your Internet Settings
- 4. Control Access to the Internet
- Allow or block access to your network
- Use keywords to block Internet sites
- Delete keywords that are used to block Internet sites
- Avoid blocking on a trusted computer
- Block services from the Internet
- Manage network access control lists
- Schedule when to block Internet sites and services
- Set up security event email notifications
- 5. Optimize Performance
- 6. Specify Network Settings
- View or change WAN settings
- Manage Dynamic DNS
- Set up a default DMZ server
- Change the router’s device name
- Change the LAN TCP/IP settings
- Use the router as a DHCP server
- Disable the DHCP server feature in the router
- Manage reserved LAN IP addresses
- Manage custom static routes
- Specify basic WiFi settings
- Change the WiFi password or security level
- Set up a guest WiFi network
- Set up router mode
- Generate a new backhaul password
- 7. Manage Your Network
- Update the router and satellite firmware
- Change the admin password
- Enable admin password reset
- Reset the admin password
- View router status and usage information
- Display Internet port statistics
- Check the Internet connection status
- View satellite status
- View and manage logs of router activity
- View devices connected to the network or edit device information
- View satellites connected to the network or edit satellite information
- Monitor Internet traffic
- Manage the router configuration file
- Remotely access your router using the Orbi app
- 8. Customize Internet Traffic Rules for Ports
- 9. Use VPN to Access Your Network
- 10. Troubleshooting
- 11. Supplemental Information
3. Click the OK button.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you might be experiencing one of the following
problems:
•
Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the
port to which you are connected.
Check that the appropriate LEDs are on for your network devices. If your cable
modem router and computer are connected to a separate Ethernet switch, make
sure that the link LEDs are lit for the switch ports that are connected to your
computer and cable modem router.
•
Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
Verify that the IP address for your cable modem router and your computer are
correct and that the addresses are on the same subnet.
Test the Path From Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to
a remote device.
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages like those shown in Test the LAN Path
to Your Cable Modem Router on page 106 display.
If you do not receive replies, check the following:
•
Check to see that the IP address of your cable modem router is listed as the
default gateway on your computer. If DHCP assigns the IP configuration of your
computers, this information is not visible in your computer Network Control Panel.
User Manual107Troubleshooting
Orbi WiFi System