VueZone System User M anua l 350 East Plumeria Drive San Jose, CA 95134 USA October 2012 202-11173-02 v1.
VueZone System Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product. You will need to reference this serial number if you contact support. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Contents Chapter 1 Getting Started VueZone Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Set Up Your VueZone System . . . . . . . . . . .
VueZone System Grid or List Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Chapter 5 Settings Tab Personal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Recording Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Motion Detection . . . . . . . . . . .
1. Getting Started 1 This chapter covers the following topics: • VueZone Network • Set Up Your VueZone System • Install the Cameras • Start Viewing For more information about the topics covered in this manual, visit the Support website at http://support.netgear.com. Firmware updates with new features and bug fixes are made available from time to time.
VueZone System VueZone Network The base station connects to your network and uses the Internet connection to stream video to your private VueZone account. You can use your smartphone or a computer to visit your VueZone account to access your video. During video streaming, several outbound ports are used (ports 20000-20003) when viewing from a browser.
VueZone System Package Contents Your VueZone personal video network includes the following: camera mounts (4) Batteries (4) Installation guide Cameras (2) Base Station Wall-mounting screws and anchors Ethernet cable Power adapter Screwdriver Camera shell Note: Some VueZone networks do not include the camera shell and it’s associated parts. Screws for shell Shell mounting arm Figure 2. Package contents WARNING: Choking hazard with small parts. Keep out of reach of young children.
VueZone System Base Station The base station connects to your network and wirelessly communicates with the VueZone cameras. Camera Sync button Sync LED Reset Power connector Power LED Internet LED Ethernet Status LED USB Figure 3. Base station, front view. Camera The VueZone cameras send video to the base station. You have to install the base station first before you install the cameras. Battery door/mount On/Off switch Battery door latch Sync LED Lens Camera bottom Figure 4.
VueZone System Set Up Your VueZone System Your network must be connect to the Internet before you install the VueZone base station. Follow the steps in this section in the order in which they are presented. Connect the Base Station The base station needs to be connected to a network with an Internet connection. To connect the base station to your network: 1 Connect the Ethernet cable to the Ethernet port on the base station and a LAN port on your router. Figure 5.
VueZone System Install Camera Batteries Depending on the camera model, you need to install either one or two batteries. The camera batteries are provided in the package. To install camera batteries: 1 Slide the battery latch toward the camera back, and press down on the bottom of the door to remove it. 2 Insert the battery with then negative (-) end first. Be sure to follow the polarity indication on the sticker inside the camera.
VueZone System Sync Cameras to the Base Station Syncing the cameras establishes communication between the cameras and the base station. To sync cameras to the base station: 1 On the base station, make sure that the Internet LED on front is flashing. The flashing Internet LED shows communication with the Internet. If the LED does not flash, visit http://support.netgear.com to troubleshoot, or contact VueZone support. 2 Place the camera within 12 inches (30.5 cm) of the base station.
VueZone System Install the Cameras Use the magnetic mounts provided in the package to install your cameras. To install a camera: 1 Decide where you want to install the camera. 2 If you want to stick the mount directly to a surface, peel off the protective layer on the back of the mounting ball. 3 Either stick the mount to the surface you selected or install the mounting screw (included) and hang the mounting ball from the screw head.
2. Quick Tour of my.VueZone.
VueZone System VueZone Tabs VueZone.com has three tabs: Cameras, Library, and Settings. This is where you control everything for your VueZone personal video network. When you log in the Camera tab displays. Figure 6. Camera tab Camera • View the video stream from all of your cameras. • Start and stop recordings. • Take a snapshot. • Zoom in to the video up to 4x. • Expand the video to full screen / time lapse mode. • Adjust video brightness levels.
VueZone System Settings • View your current account information. • Change your password. • Set up motion-activated alerts. • Adjust the sensitivity of your motion-activated camera. • Schedule recordings. • Adjust your auto record settings. • Add or delete friends who can view your cameras. • Manage which cameras your friends can see. • Manage your recording schedule. • Change your camera and VueZone base station names. • View how much storage space you have remaining.
VueZone System To rename a camera from the Camera tab: 1 Double-click the camera name. 2 Type a new name. Camera names are limited to 13 characters, no spaces. 3 Click outside the field. The new name is saved automatically. To rename a camera from the Settings tab: 1 On the Settings tab, click a camera name in the Cameras section in the left column. 2 Type the new camera name in the field. The name is saved automatically. When you click another tab or link, the name change is shown.
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VueZone System Cameras Tab Views This is where you watch video from your cameras. There are two views you can use: • 320-grid view, which shows all of your cameras at a smaller size (320 x 240). • 640-view shows one camera at a large size (640 x 480). To select the camera to view, click one of your cameras listed on the left side of the screen. Figure 7. Select a camera to view.
VueZone System 3 If you have more than one camera, you can play all of them at once by clicking the Play All button below the tabs. The button name changes to Stop All. To stop playing video from all the cameras, click Stop All. Icons Your cameras show icons and a drop-down menu. If you have a VueZone motion detection camera, an additional icon displays. The following table describes the icons. Table 1.
VueZone System Control Bar Buttons There are six controls on the tool bar: start/stop streaming, record video, take a snapshot, zoom, adjust brightness, and full screen/time lapse mode. Control bar Figure 8. Cameras tab control bar The following table describes the control bar buttons. Table 2. Control Bar Buttons Button Description Start/Stop Streaming Starts and stops video stream, or stops recording if it is recording. Record Starts and stops recording video clips.
VueZone System Record Video You can start recording video, or you can schedule it (see Schedule a Recording on page 32). To start recording video: Start Streaming icon to begin streaming live video. 1 Click the 2 To start recording, click the Record icon. The border around the video turns red when recording is in progress. The time lapse is displayed in the top right corner. 3 To stop recording, click the icon again. Live video continues to play on your screen.
VueZone System Zoom You can zoom in on the video you see from the cameras. To zoom: 1 When streaming video, click the Zoom icon in the control bar. The zoom window opens with the option to zoom in by 1x, 2x or 4x. 2 Select the zoom level. The 640 view allows for up to 2x view. The 320 view allows for up to 4x view. 3 Click the box and drag it to move the zoom area. 4 Click Save. The image refreshes to show the zoomed-in area.
VueZone System Adjust Brightness Level The cameras use the normal image setting unless you change the setting to compensate for bright light or low light environments. Friends cannot change the brightness level. • Bright light: Reduces exposure for bright light or outdoor settings. • Normal image: This is the default brightness control. • Low light: Increases exposure for lower light settings. To adjust the brightness level: Select the brightness level that you want.
4. Library Tab 4 You can use the Library tab to manage and watch video clips and review snapshots.
VueZone System View Your Recordings and Snapshots On the Library tab you can sort snapshots and recordings by name, camera, date, or type by making a selection in the View By section above the recordings. To view your recording or snapshot: Click the recording or snapshot. To close the player, click the X in the upper right corner. Download a Recording or Snapshot to Your Computer To download a video or snapshot to your computer: 1 Select the content that you want.
VueZone System Lock or Unlock a Recording or Snapshot Your account has a storage limit which varies depending on your subscription level. When you reach your limit, your oldest files are deleted automatically. Locked files are not deleted. To lock a file: 1 Select the check box for the recording or snapshot. 2 Click Lock. 3 Your content is protected from automatic deletion. To unlock a file: 1 Select the check box for the recording or snapshot again 2 Click Unlock.
VueZone System 4 Enter the email addresses and a message to your recipients. To send to more than one email address, use a semi-colon between the addresses. 5 Click Send. To cancel, click the X in the upper right corner. When your friends receive the email, they can click a link to a page to see what you sent them. From here, they can click the video or snapshot, which enlarges for easy viewing.
VueZone System You are asked to confirm that you want to delete the selected items. 3 Click Delete to complete the action. Tip: You can store up to 500 MB of files depending on the VueZone service plan that you have. To ensure that you have sufficient space, periodically save files to your computer. Grid or List Display You can view your stored videos and snapshots as a grid or as a list. Switch between the two using the icons at the top of the screen.
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VueZone System Personal Settings This is where you can view your current account information, change your user name (used to log in to your account), password, and your contact information including email address and physical address. To change the user name, password, or email: 1 On the Settings tab, select Personal Settings. 2 Click the applicable link or button. 3 Fill in the fields. 4 Click Change to save your preferences.
VueZone System 2 In the left pane, click a camera name. 3 Type the new camera name in the field. The name is saved automatically. When you click another tab or link, the name change is shown. Recording Format You can control the settings of video that is recorded as a result of motion detected or from a scheduled recording. To adjust your auto record settings: 1 Click the Format link.
VueZone System Motion Detection To adjust your motion detection settings, you must first enable motion detection using the radio buttons. To adjust your motion detection settings: 1 Click the Motion Detection link. 2 Using the slider, select the sensitivity. The higher the number, the more sensitive the motion detection sensor. 3 Select whether you want video or a snapshot captured. 4 If you selected video in Step 3, select the length of recording.
VueZone System 4 Select how often you would like this recording to repeat. 5 Select the rate that you want the video captured. • Streaming video captures the entire time of scheduled recording. • Time lapse captures frames every 1 minute. • Slow time lapse captures frames once every 5 minutes. Time lapses are good if you want to save storage space, or you do not want to watch the full video. Your recordings can be found on the Library tab.
VueZone System Sharing Sharing is where you manage who can see your cameras, and which cameras they have permission to view. This is free and easy for your friends. All they have to do is register. To add a friend: 1 On the Settings tab, click Add a Friend. 2 Enter the name, email address, and if you have more than one camera, which ones your friend is allowed to view. You can share all of your cameras or any number of them. 3 Click Save.
VueZone System To remove a friend completely: 1 Click the friend’s name, to highlight it. 2 Click Remove. Your friend is deleted. Base Stations On the Settings tab, you can view information about your base stations and their connections. You can change the name of your base station. The default base station name is set at the factory, but you can change it to be more personal. Your base station name is what your friends see if you share your camera. You can rename all of your base stations.
VueZone System If you choose to cancel the update, you can update when you are ready by clicking Base Station on the Settings tab. To update the software: 1 Make sure that your base station is on and your camera’s battery life indicator shows two yellow or green bars. 2 Click the System Software Update Available link. 3 When prompted, click Start Update. During the update, messages appear notifying you of your progress.
A. Notification of Compliance NETG EAR Wireless Routers, G ateways, APs A This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
VueZone System Deutsch [German] Hiermit erklärt NETGEAR Inc., dass sich das Gerät Radiolan in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti [Estonian] Käesolevaga kinnitab NETGEAR Inc. seadme Radiolan vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English Hereby, NETGEAR Inc.
VueZone System Slovensky [Slovak] NETGEAR Inc. týmto vyhlasuje, že Radiolan spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. Suomi [Finnish] NETGEAR Inc. vakuuttaa täten että Radiolan tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Svenska [Swedish] Härmed intygar NETGEAR Inc.
VueZone System • Increase the separation between the equipment and the receiver. • Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. FCC Caution • Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. • This device complies with Part 15 of the FCC Rules.
VueZone System Household Appliance Recommended Minimum Distance (in feet and meters) Baby Monitor - Digital 40 feet / 12 meters Cordless phone - Analog 20 feet / 6 meters Cordless phone - Digital 30 feet / 9 meters Bluetooth devices 20 feet / 6 meters ZigBee 20 feet / 6 meters Notification of Compliance 41
