Support Package Contents Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. The box should contain the following items. If any items are incorrect, missing, or damaged, contact your NETGEAR dealer. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR web site.
You can use this diagram to connect your modem router to ADSL or cable/fiber modem, or you can follow the instructions in this booklet. User Manual You can get the user manual online at http://downloadcenter.netgear.com or through a link in the product’s user interface. Compliance For the complete EU Declaration of Conformity, visit http://support.netgear.com/app/answers/detail/a_id/11621/. 4. Open browser 1. ADSL Internet or cable/fiber modem* 2. Computer 3.
Contents Before You Begin (DSL Connection). . . . . . . . . . . . . . . . . . . . . 2 Install Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1. Connect the router to your Internet service. . . . . . . . . . . 4 2. Power on your router. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3. Connect a computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 4. Open a web browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Preset Wireless Security . . .
Before You Begin (DSL Connection) If you are connecting to a DSL line, make sure that your DSL service is active before you install the modem router. You need the information listed here to install your DSL modem and connect to the Internet. Locate it and have it on hand before you start the installation procedure. • DSL user name and password. These are included in the welcome letter your DSL Internet service provider (ISP) sent you when you signed up for your service.
DSL Internet Service Provider Phone Number AT&T DSL (not AT&T U-Verse) 877-722-3755 AT&T/BellSouth DSL (not AT&T U-Verse) 888-321-2375 CenturyLink 800-809-1410 Covad DSL 888-642-6823 EarthLink 888-829-8466 Qwest 800-247-7285 SureWest 888-639-1611 TDS DSL Support 866-571-6662 US Family 800-300-4256 Verizon 800-567-6789 Windstream 877-901-4692 3
Install Your Modem Router Note: Keep your modem router in a vertical position. 1. Connect the router to your Internet service. You can connect either directly to a DSL line or to a fiber/cable modem. To connect to a DSL line: a. Install an ADSL microfilter between the phone line and the phone. b. Connect the ADSL port of the modem router to the ADSL port of the microfilter c. Use an ADSL microfilter for every phone line in the house if your modem router and telephone connect to the same phone line.
To connect to a cable/fiber modem: Connect one end of the yellow Ethernet cable to the WAN port on the router, and connect the other end to your cable/fiber modem. 2. Power on your router. a. Connect the power adapter to the router, and plug the power adapter into an outlet. b. Wait until the WiFi LED turns solid blue.
3. Connect a computer. You can use an Ethernet cable or connect wirelessly. • Use an Ethernet cable (not provided) to connect your computer to an Ethernet port on your router. • Connect wirelessly by using the preset wireless security settings on the label on the bottom of the router. 4. Open a web browser. The NETGEAR genie installation wizard displays.
If you do not see the genie screen, close and reopen the browser, and enter http://routerlogin.net in the address bar. See Troubleshooting on page 17. 5. Click Next to allow the genie to help you. Follow the steps to set up your Internet connection. Note for DSL: If your DSL Internet service requires a user name or password, you are prompted to enter this information. If you do not have this information, contact your Internet service provider (see Before You Begin (DSL Connection) on page 2).
Note: Your network name (SSID) and password are case-sensitive. Your network name, security method, and password need to be the same for all the wireless devices that are connected to your router on a network. Wireless Network Settings Record the default preset wireless settings that are printed on the label in the spaces here for easy reference. 2.4 GHz WiFi network name (SSID): 2.
Join the Wireless Network You can use either the Wi-Fi Protected Setup (WPS) method or the manual method to join your wireless network. WPS Method WPS lets you join your WiFi network without typing the password. If your wireless device supports WPS, the first time you join the network, you might be prompted to press the WPS button on the modem router. 1. Press the WPS button on the modem router. 2.
Access the Router to Make Changes After you use genie to set up the modem router, you can log in to the modem router to view or change its settings. To log in to the modem router: 1. Launch a web browser from a computer or wireless device that is connected to the modem router. 2. Type www.routerlogin.net or www.routerlogin.com in the address field of the browser. A login screen displays: 3. Enter admin for the user name and password for the password.
NETGEAR genie App The genie app is your home network dashboard. It lets you easily view, manage, and control your entire home network, and helps you fix common network problems. You can use the genie app or the genie mobile app. Internet WiFi Connection Router Settings STATUS GOOD STATUS Connected Click here Network Map Parental Controls ReadySHARE Number of devices 16 Click here Click here genie app Visit the NETGEAR genie web page at www.netgear.com/genie.
issues here. Some simple network tools are available to help you debug the network as well. NETGEAR genie Mobile App To install the genie mobile app: 1. Use your mobile device to navigate to the Apple AppStore or Google Play for Android and search for NETGEAR genie. You can use the following QR codes to speed up this process: iPad app iPhone app 2. Install the app on your iPad or phone.
3. Launch the app to display the dashboard screen. To use this app, you need a WiFi connection from your phone or iPad to your NETGEAR home network. • Manage WiFi settings and guest access for your home network. • View a map of your network. • Set up or manage parental controls. • Use the traffic meter to check your Internet usage. • With My Media, play media on devices on your network.
If your USB device needs a power supply, you have to use it when you connect the USB device to the USB port. It might take up to 2 minutes before the USB drive is ready for sharing after you connect it. To access your USB device: On Windows systems, use any of these methods: • Select Start > Run and enter \\readyshare in the dialog box. Click OK. • Open Explorer or Safari and enter \\readyshare in the address bar. • Open My Network Places, and enter \\readyshare in the address bar.
When you launch the USB Control Center utility, a screen similar to the following displays: The main screen shows a device icon, the description for this USB device, and its status. Available. The device is available from the computer that you are using. Waiting to Connect. You need to connect to this device from the computer that you are using. The first time you connect, you might be prompted to install the device driver. The following menu selections are available: • System. Exit the utility.
Control Center Configuration Select Tools > Configuration to display the following screen: Automatically execute when logging on Windows. Select this check box to have the utility start automatically when you are logged in to Windows. Timeout. Specify the time-out value for holding the USB resource when it is not in use. Language. Select the display language for this utility.
Troubleshooting If the browser does not display the web page: • Make sure that the computer is connected to one of the four LAN Ethernet ports, or wirelessly to the router. • Make sure that the modem router has power and that the WiFi LED is lit. • Close and reopen the browser so the browser does not cache the previous page. • Browse to http://routerlogin.net.
d. Make sure that the Power LED is lit. If the LED is off, try plugging the power adapter cord into another power outlet. e. Wait for the WiFi LED to turn blue. 4. Open a web browser and try to access the Internet. If steps 1–4 do not resolve the problem: 5. Reset your modem router. To reset your modem router, use a pin or paper clip to press in and hold the Reset button.
Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. Other brand and product names are registered trademarks or trademarks of their respective holders. © NETGEAR, Inc. All rights reserved.
