Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV NETGEAR, Inc.
© 2006 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.
European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky [Czech] NETGEAR, Inc. tímto prohlašuje, že tento Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV je ve shodì se základními požadavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/ES. Dansk [Danish] Undertegnede NETGEAR, Inc.
Lietuviø [Lithuanian] Šiuo NETGEAR, Inc. deklaruoja, kad šis Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands [Dutch] Hierbij verklaart NETGEAR, Inc. dat het toestel Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, NETGEAR, Inc.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen. Certificate of the Manufacturer/Importer It is hereby certified that the Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV has been suppressed in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992.
Product and Publication Details Model Number: DG834GV Publication Date: September 2006 Product Family: Modem Router Product Name: Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV Home or Business Product: Home Language: English Publication Part Number: 202-10169-01 Publication Version Number: 1.0 vi v1.
Contents Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV Chapter 1 About This Manual Audience, Scope, Conventions, and Formats ................................................................1-1 How to Print this Manual .................................................................................................1-2 Chapter 2 Introduction About the Modem Router ...............................................................................................
How to Restrict Wireless Access to Your Network ...................................................3-7 How to Configure WEP ..........................................................................................3-10 How to Configure WPA-PSK ..................................................................................3-12 How to Configure WPA-802.1x ..............................................................................3-12 Chapter 4 VoIP and Telephone Settings Configuring Advanced Security ..
Upgrading the Modem Router’s Firmware ......................................................................6-3 How to Upgrade the Modem Router Firmware ........................................................6-3 Network Management Information .................................................................................6-5 Viewing Modem Router Status and Usage Statistics ...............................................6-5 Viewing Attached Devices ..........................................................
Troubleshooting the ISP Connection ..............................................................................8-4 ADSL link .................................................................................................................8-4 Obtaining a WAN IP Address ...................................................................................8-5 Troubleshooting PPPoE or PPPoA ..........................................................................8-6 Troubleshooting Internet Browsing ...........
Chapter 1 About This Manual This chapter describes the intended audience, scope, conventions, and formats of this manual. Audience, Scope, Conventions, and Formats This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the Netgear website. Note: Product updates are available on the NETGEAR, Inc. Web site at http://kbserver.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Warning: Ignoring this type of note may result in a malfunction or damage to the equipment. Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death. This manual is written for the Integrated ADSL Modem Wireless Router with Voice according to these specifications: Table 1-2.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model — Click the print icon in the upper left of the window. Tip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this feature. • Printing the Full Manual. Use the Complete PDF Manual link at the top left of any page. — Click the Complete PDF Manual link at the top left of any page in the manual.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 1-4 About This Manual v1.
Chapter 2 Introduction This chapter describes the features of the NETGEAR Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. The Integrated ADSL Modem Wireless Router with Voice is a combination of a built-in ADSL modem, modem router, 4-port switch, and firewall which enables your entire network to safely share an Internet connection that otherwise would be used by a single computer.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Key Features The Integrated ADSL Modem Wireless Router with Voice provides the following features: • A built-in ADSL modem • A powerful, true firewall • 802.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 802.11 Standards-based Wireless Networking The Integrated ADSL Modem Wireless Router with Voice includes an 802.11g-compliant wireless access point, providing continuous, high-speed 10/100 Mbps access between your wireless and Ethernet devices. The access point provides: • 802.11g Standards-based wireless networking at up to 54 Mbps • Works with both 802.11g and 802.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Visual monitoring The modem router’s front panel LEDs provide an easy way to monitor its status and activity. • Flash erasable programmable read-only memory (EPROM) for firmware upgrades. Protocol Support The DG834GV supports Transmission Control Protocol/Internet Protocol (TCP/IP) and Routing Information Protocol (RIP). “Internet Networking and TCP/IP Addressing” in Appendix B provides further information on TCP/IP.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Dynamic DNS Dynamic DNS services allow remote users to find your network using a domain name when your IP address is not permanently assigned. The modem router contains a client that can connect to many popular Dynamic DNS services to register your dynamic IP address. • Universal Plug and Play (UPnP) UPnP is a networking architecture that provides compatibility between networking technologies.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Content Filtering With its content filtering feature, the DG834GV prevents objectionable content from reaching your PCs. The modem router allows you to control access to Internet content by screening for keywords within Web addresses. You can configure the modem router to log and report attempts to access objectionable Internet sites. 2-6 Introduction v1.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model What’s in the Box? The product package should contain the following items: • • • • • • • • Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV AC power adapter (varies by region) Category 5 (Cat 5) Ethernet cable Telephone cable with RJ-11 connector Microfilters (quantity and type vary by region) DG834GV Integrated ADSL Modem and Wireless Router Resource CD, including this guide Two plastic feet that can b
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model The Router’s Front Panel The front panel shown below contains status LEDs. 1 1 2 3 2 Figure 2-1 4 3 5 4 6 7 5 You can use the LEDs to verify various conditions. Table 2-1 describes each LED. Table 2-1. LED Descriptions Label Activity Description 1. Power On (Green) On (Red) Off Power is supplied to the router. Power-on Self-test failure or device malfunction. Power is not supplied to the router. 2.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Table 2-1. LED Descriptions (continued) On (Green) Flicker (Green) Red Off 4. Internet On (Green) 5. Wireless Blink (Green) Off Internet port is connected, has an IP address, DSL is up, no traffic detected. Traffic is passing through the connected internet port in either direction. Device attempted to connect, but failed. Modem powered off or in bridged mode, or ADSL connection not present. Wireless port is linked.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Viewed from left to right, the rear panel contains the following elements: 1. RJ-11 ADSL port for connecting the modem router to an ADSL-capable telephone wall jack via the ADSL port of an ADSL filter/splitter. 2. PSTN (Public Service Telephone Network) port for connecting to a telephone wall jack via the phone port of an ADSL filter/splitter. 3. Phone Ports for connecting to a telephones 4.
Chapter 3 Wireless Configuration This chapter describes how to configure the wireless features of your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. Considerations for a Wireless Network In planning your wireless network, you should consider the level of security required. You should also select the physical placement of your modem router in order to maximize the network speed.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model The time it takes to establish a wireless connection can vary depending on both your security settings and placement. WEP connections can take slightly longer to establish. Also, WEP encryption can consume more battery power on a notebook computer. Implement Appropriate Wireless Security Note: Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to 300 feet.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared Key authentication and WEP data encryption will block all but the most determined eavesdropper. • WPA. Wi-Fi Protected Access (WPA) data encryption provides data security. The very strong authentication along with dynamic per frame re-keying of WPA make it virtually impossible to compromise.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model The following parameters are in the Wireless Settings menu: • Wireless Network. — Name (SSID). The Service Set ID, also known as the wireless network name. Enter a value of up to 32 alphanumeric characters. The same Name (SSID) must be assigned to all wireless devices in your network. The default SSID is NETGEAR, but NETGEAR strongly recommends that you change your network Name to a different value.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model — Wireless Isolation. If enabled, Wireless Stations will not be able to communicate with each other or with Stations on the wired network. This feature should normally be disabled. • Wireless Station Access List. — By default, any wireless computer that is configured with the correct wireless network name or SSID will be allowed access to your wireless network.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Table 3-1. Wireless Security Options (continued) Field Description WPA-PSK (WiFi Protected Access PreShared Key) WPA Pre-Shared-Key uses a pre-shared key to perform the authentication and generate the initial data encryption keys. Then, it dynamically varies the encryption key. For a full explanation of WPA, see “Wireless Communications” in Appendix B. Note: Not all wireless adapters support WPA.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 4. Set the Region. Select the region in which the wireless interface will operate. 5. Set the Channel. The default channel is 11. This field determines which operating frequency will be used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless router or access point.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model These options are discussed below. Figure 3-3 Restricting Access to Your Network by Turning Off Wireless Connectivity You can completely turn off the wireless portion of the DG834GV. For example, if your notebook computer is used to wirelessly connect to your router and you take a business trip, you can turn off the wireless portion of the router while you are traveling.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. From the Wireless Settings menu, Wireless Station Access List section, click the Setup Access List button to display the list, shown below: Figure 3-4 3. Select the Turn Access Control On check box to enable restricting wireless computers by their MAC addresses. 4. If the wireless station is currently connected to the network, you can select it from the Available Wireless Stations list.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model You can copy and paste the MAC addresses from the modem router’s Attached Devices menu into the MAC Address box of this menu. To do this, configure each wireless computer to obtain a wireless link to the modem router. The computer should then appear in the Attached Devices menu.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 4. Go to the WEP Security Encryption portion of the page: Figure 3-5 5. Select the Authentication Type. 6. Select the Encryption Strength setting. 7. Enter the encryption keys. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and Access Points in your network.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model How to Configure WPA-PSK Note: Not all wireless adapters support WPA. Consult the product document for your wireless adapter for instructions on configuring WPA settings. To configure WPA-PSK, follow these steps: 1. Log in at the default LAN address of http://192.168.0.1, with the default user name of admin and default password of password, or using whatever LAN address and password you have set up. 2.
Chapter 4 VoIP and Telephone Settings This chapter describes how to configure the telephony features of your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. Configuring the Telephony Settings The Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV provides menus to configure and view the telephony settings.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Setting Up the Voice-over-IP Settings Select VoIP Settings from the Telephony section of the main menu. The modem router will display a window similar to the following: Figure 4-1 The VoIP settings may be provisioned by your Voice Service Provider (VSP) in one of two different methods: TFTP provisioning or dialog-based provisioning. Refer to the instructions provided by your VSP, to ascertain which method to use.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model If your VSP uses TFTP provisioning, set up your If this modem router was provided by your VSP, the settings may be preconfigured. Otherwise, to set up your Voice account, refer to the instructions provided by your Voice Service Provider. The Service section of the window is for setting up your SIP (Session Initiation Protocol) settings.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 3. Add telephone numbers to the “PSTN Fixed Relay” and “Emergency” groups as required. Any numbers entered into either of these sections will always be diverted to the traditional analogue PSTN line without the need for dialing the PSTN prefix. 4. Click the Apply button to save your settings. Viewing the Voice Status The VoIP Status menu shows the current status of the Voice over IP connection.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Line 1/Line 2 • Display Name is the name you chose when you first opened your account. Your display name will be visible to other individuals with caller ID. Note: If your display name appears as "UNAVAILABLE", either your account has not been established or your router is unable to connect to the Internet. • Telephone Number is the telephone number other people will use when they call you.
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Chapter 5 Protecting Your Network This chapter describes how to use the basic firewall features of the Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV to protect your network. Protecting Access to Your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV For security reasons, the modem router has its own user name and password. Also, after a period of inactivity for a set length of time, the administrator login will automatically disconnect.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. From the Main Menu of the browser interface, under the Maintenance heading, select Set Password to bring up the menu shown. Figure 5-2 3. To change the password, first enter the old password, and then enter the new password twice. 4. Click Apply to save your changes. Note: After changing the password, you will be required to log in again to continue the configuration.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Configuring Basic Firewall Services Basic firewall services you can configure include access blocking and scheduling of firewall security. These topics are presented below. Blocking Keywords, Sites, and Services The modem router provides a variety of options for blocking Internet based content and communications services.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. Select the Block Sites link in the Content Filtering section of the main menu. Figure 5-3 3. To enable keyword blocking, select one of the following: • Per Schedule—to turn on keyword blocking according to the settings on the Schedule page. • Always—to turn on keyword blocking all of the time, independent of the Schedule page. 4. Enter a keyword or domain in the Keyword box, click Add Keyword, then click Apply.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 5. To delete a keyword or domain, select it from the list, click Delete Keyword, then click Apply. 6. To specify a trusted user, enter that computer’s IP address in the Trusted IP Address box and click Apply. You can specify one trusted user, which is a computer that will be exempt from blocking and logging.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model To access the rules configuration of the DG834GV, click the Firewall Rules link on the main menu, then click Add for either an Outbound or Inbound Service. Figure 5-4 • • • To edit an existing rule, select its button on the left side of the table and click Edit. To delete an existing rule, select its button on the left side of the table and click Delete.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Remember that allowing inbound services opens holes in your firewall. Only enable those ports that are necessary for your network.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • • WAN Users—These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the desired option: – Any — all IP addresses are covered by this rule. – Address range — if this option is selected, you must enter the Start and Finish fields. – Single address — enter the required address in the Start field. Log—You can select whether the traffic will be logged.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Considerations for Inbound Rules If your external IP address is assigned dynamically by your ISP, the IP address may change periodically as the DHCP lease expires. Consider using the Dynamic DNS feature in the Advanced menu so that external users can always find your network. If the IP address of the local server computer is assigned by DHCP, it may change when the computer is rebooted.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Outbound Rule Example: Blocking Instant Messenger If you want to block Instant Messenger usage by employees during working hours, you can create an outbound rule to block that application from any internal IP address to any external address according to the schedule that you have created in the Schedule menu. You can also have the modem router log any attempt to use Instant Messenger during that blocked period.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • • WAN Users—These settings determine which packets are covered by the rule, based on their destination WAN IP address. Select the desired option: – Any — all IP addresses are covered by this rule. – Address range —if this option is selected, you must enter the Start and Finish fields. – Single address — enter the required address in the Start field. Log—You can select whether the traffic will be logged.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model For any traffic attempting to pass through the firewall, the packet information is subjected to the rules in the order shown in the Rules Table, beginning at the top and proceeding to the default rules at the bottom. In some cases, the order of precedence of two or more rules may be important in determining the disposition of a packet. The Move button allows you to relocate a defined rule to a new position in the table.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • To create a new Service, click the Add Custom Service button. • To edit an existing Service, select its button on the left side of the table and click Edit Service. • To delete an existing Service, select its button on the left side of the table and click Delete Service. 3. Use the page shown below to define or edit a service. Figure 5-10 4. Click Apply to save your changes.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. Select the Schedule link in the Maintenance section of the main menu, as shown below. Figure 5-11 3. Select your time zone. This setting will be used for the blocking schedule according to your local time zone and for time-stamping log entries. Select the Adjust for daylight savings time check box if your time zone is currently in daylight savings time.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 5. Click Apply to save your settings. How to Schedule Firewall Services If you enabled services blocking in the Block Services menu or Port forwarding in the Ports menu, you can set up a schedule for when blocking occurs or when access is not restricted. 1. Log in to the modem router at its default LAN address of http://192.168.0.
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Chapter 6 Managing Your Network This chapter describes how to perform network management tasks with your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. Backing Up, Restoring, or Erasing Your Settings The configuration settings of the Integrated ADSL Modem Wireless Router with Voice are stored in a configuration file in the modem router. This file can be backed up to your computer, restored, or reverted to factory default settings. The procedures below explain how to do these tasks.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 3. Click Backup to save a copy of the current settings. 4. Store the .cfg file on a computer on your network. How to Restore the Configuration from a File 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default User Name of admin, default password of password, or using whatever User Name, Password and LAN address you have chosen for the modem router. 2.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Upgrading the Modem Router’s Firmware The software of the Integrated ADSL Modem Wireless Router with Voice is stored in FLASH memory, and can be upgraded as new software is released by NETGEAR. Upgrade files can be downloaded from NETGEAR's Web site. If the upgrade file is compressed (.ZIP file), you must first extract the binary (.BIN or .IMG) file before uploading it to the modem router.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 4. In the Modem Router Upgrade menu, click the Browse to locate the binary (.BIN or .IMG) upgrade file. 5. Click Upload. Warning: When uploading software to the modem router, it is important not to interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it may corrupt the software. When the upload is complete, your modem router will automatically restart.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Network Management Information The DG834GV provides a variety of status and usage information which is discussed below. Viewing Modem Router Status and Usage Statistics From the Main Menu, under Maintenance, click Router Status to view this screen. Figure 6-3 The Modem Router Status menu provides status and usage information. Managing Your Network 6-5 v1.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model This screen shows the following parameters: Table 6-1. Menu 3.2 - Modem Router Status Fields Field Description Account Name The Host Name assigned to the modem router in the Basic Settings menu. Firmware Version This field displays the modem router firmware version. ADSL Port These parameters apply to the Internet (ADSL) port of the modem router.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Table 6-1. Menu 3.2 - Modem Router Status Fields (continued) Field Description Downstream Speed The speed at which the modem is receiving data from the ADSL line. Upstream Speed The speed at which the modem is transmitting data to the ADSL line. VPI The Virtual Path Identifier setting. VCI The Virtual Channel Identifier setting.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model This screen shows the following statistics: Table 6-2. Router Statistics Fields Field Description WAN or LAN Port The statistics for the WAN (Internet) and LAN ports. Status The link status of the port. TxPkts The number of packets transmitted on this port since reset or manual clear. RxPkts The number of packets received on this port since reset or manual clear.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Click the Connection Status button to display modem router connection status, shown below: Figure 6-5 This screen shows the following statistics: Table 6-3. Connection Status Fields for PPPoA Field Description Connection Time The time elapsed since the last connection to the Internet via the ADSL port. Connecting to Sender The connection status.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Viewing Attached Devices The Attached Devices menu contains a table of all IP devices that the modem router has discovered on the local network. From the Main Menu of the browser interface, under the Maintenance heading, select Attached Devices to view the table, shown: Figure 6-6 For each device, the table shows the IP address, Device Name if available, and the Ethernet MAC address.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model An example of the logs file is shown below. Figure 6-7 Managing Your Network 6-11 v1.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Log entries are described in Table 6-4 below: Table 6-4. Security Log entry descriptions Field Description Date and Time The date and time the log entry was recorded. Description or Action The type of event and what action was taken if any. Source IP The IP address of the initiating device for this log entry.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Selecting What Information to Log Besides the standard information listed above, you can choose to log additional information. Those optional selections are as follows: • Attempted access to blocked site • Connections to the Web-based interface of the modem router • Modem Router operation (start up, get time, etc.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Dropped Packets Wed, 2002-05-22 07:15:15 - TCP packet dropped - Source:64.12.47.28,4787,WAN Destination:134.177.0.11,21,LAN - [Inbound Default rule match] Sun, 2002-05-22 12:50:33 - UDP packet dropped - Source:64.12.47.28,10714,WAN Destination:134.177.0.11,6970,LAN - [Inbound Default rule match] Sun, 2002-05-22 21:02:53 - ICMP packet dropped - Source:64.12.47.28,0,WAN Destination:134.177.0.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Turn e-mail notification on. Select this check box if you want to receive e-mail logs and alerts from the modem router. • Send alerts and logs via email. — Send To This E-mail Address Enter the e-mail address where you want to send the alerts and logs. Use a full e-mail address, such as ChrisXY@myISP.com. — Outgoing Mail Server. Enter the name or IP address of the outgoing SMTP mail server of your ISP (such as mail.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Running Diagnostic Utilities and Rebooting the Modem Router The Integrated ADSL Modem Wireless Router with Voice has a diagnostics feature. You can use the diagnostics menu to perform the following functions from the modem router: • Ping an IP Address to test connectivity to see if you can reach a remote host.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Enabling Remote Management Using the Remote Management page, you can allow a user or users on the Internet to configure, upgrade and check the status of your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. Tip: Be sure to change the modem router's default password to a very secure password.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 4. Specify what external addresses will be allowed to access the modem router’s remote management. For security, restrict access to as few external IP addresses as practical: • To allow access from any IP address on the Internet, select Everyone. • To allow access from a range of IP addresses on the Internet, select IP address range. Enter a beginning and ending IP address to define the allowed range.
Chapter 7 Advanced Configuration This chapter describes how to configure the advanced features of your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Setting Up A Default DMZ Server The Default DMZ Server feature is helpful when using some online games and videoconferencing applications that are incompatible with NAT. The modem router is programmed to recognize some of these applications and to work properly with them, but there are other applications that may not function well.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. From the Main Menu, under Advanced, click the WAN Setup link to view the page shown: Figure 7-1 3. Select the Default DMZ Server check box. 4. Type the IP address for that server. 5. Click Apply to save your changes. Connect Automatically, as Required Normally, this option should be enabled, so that an Internet connection will be made automatically, whenever Internet-bound traffic is detected.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Respond to Ping on Internet WAN Port If you want the modem router to respond to a 'ping' from the Internet, select the Respond to Ping on Internet WAN Port check box. This should only be used as a diagnostic tool, since it allows your modem router to be discovered. Do not select this box unless you have a specific reason to do so.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model These addresses are part of the Internet Engineering Task Force (IETF)-designated private address range for use in private networks, and should be suitable in most applications. If your network has a requirement to use a different IP addressing scheme, you can make those changes in this menu. Figure 7-2 The LAN TCP/IP Setup parameters are: • IP Address This is the LAN IP address of the modem router.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • RIP Direction RIP (Router Information Protocol) allows a modem router to exchange routing information with other routers. The RIP Direction selection controls how the Modem Router sends and receives RIP packets. Both is the default. — When set to Both or Out Only, the modem router will broadcast its routing table periodically. — When set to Both or In Only, it will incorporate the RIP information that it receives.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Specify the pool of IP addresses to be assigned by setting the Starting IP Address and Ending IP Address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.0.2 and 192.168.0.254, although you may want to save part of the range for devices with fixed addresses.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Reserved IP addresses When you specify a reserved IP address for a computer on the LAN, that computer will always receive the same IP address each time it access the router’s DHCP server. Reserved IP addresses should be assigned to servers that require permanent IP settings. To reserve an IP address: 1. Click the Add button. Figure 7-3 2. In the IP Address box, type the IP address to assign to the computer or server.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model To edit or delete a reserved address entry: 1. Click the button next to the reserved address you want to edit or delete. 2. Click Edit or Delete. How to Configure LAN TCP/IP Settings 1. Log in to the router at its default LAN address of http://192.168.0.1 with its default User Name of admin, default password of password, or using whatever User Name, Password and LAN address you have chosen for the router. 2.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Configuring Dynamic DNS If your network has a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you will not know in advance what your IP address will be, and the address can change frequently.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 2. From the Main Menu of the browser interface, under Advanced, select Dynamic DNS to display the page below. Figure 7-5 3. Access the Web site of one of the dynamic DNS service providers whose names appear in the ‘Service Provider’ box, and register for an account. For example, for dyndns.org, go to www.dyndns.org. 4. Select the Use a dynamic DNS service check box. 5.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Using Static Routes Static Routes provide additional routing information to your router. Under normal circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model How to Configure Static Routes 1. Log in to the router at its default LAN address of http://192.168.0.1 with its default User Name of admin, default password of password, or using whatever User Name, Password and LAN address you have chosen for the router. 2. From the Main Menu of the browser interface, under Advanced, click Static Routes to view the Static Routes menu, shown in Figure 7-6. Figure 7-6 3.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model e. Type the Destination IP Address of the final destination. f. Type the IP Subnet Mask for this destination. If the destination is a single host, type 255.255.255.255. g. Type the Gateway IP Address, which must be a router on the same LAN segment as the router. h. Type a number between 1 and 15 as the Metric value. This represents the number of routers between your network and the destination.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Advertisement Period: The Advertisement Period is how often the Router will advertise (broadcast) its UPnP information. This value can range from 1 to 1440 minutes. The default period is for 30 minutes. Shorter durations will ensure that control points have current device status at the expense of additional network traffic.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model 7-16 Advanced Configuration v1.
Chapter 8 Troubleshooting This chapter gives information about troubleshooting your Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? • Have I connected the router correctly? Go to “Basic Functioning” on page 8-1. • I can’t access the router’s configuration with my browser.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model b. The LAN port LEDs are lit for any local ports that are connected. c. The WAN port LED is lit. If a port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED will be amber. If any of these conditions does not occur, refer to the appropriate following section.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model LAN or Internet Port LEDs Not On If either the LAN LEDs or Internet LED do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the connected hub or workstation.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Try quitting the browser and launching it again. • Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that CAPS LOCK is off when entering this information.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model If disconnecting telephones does not result in a green Internet LED, there may be a problem with your wiring. If the telephone company has tested the ADSL signal at your Network Interface Device (NID), then you may have poor quality wiring in your house. Internet LED Off If the Internet LED is off, disconnect all telephones on the line.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Your ISP may require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or PPP over ATM (PPPOA) login. • If you have selected a login program, you may have incorrectly set the Service Name, User Name and Password. See “Troubleshooting PPPoE or PPPoA”, below. • Your ISP may check for your computer's host name.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model Troubleshooting Internet Browsing If your modem router can obtain an IP address but your computer is unable to load any Web pages from the Internet: • Your computer may not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections — Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN or Internet Port LEDs Not On” on page 8-3.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model — If your ISP assigned a host name to your PC, enter that host name as the Account Name in the Basic Settings menu. — Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single PC connected to that modem.
Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model • Date shown is January 1, 2000 Cause: The router has not yet successfully reached a Network Time Server. Check that your Internet access settings are configured correctly. If you have just completed configuring the router, wait at least five minutes and check the date and time again. • Time is off by one hour Cause: The router does not automatically sense Daylight Savings Time.
Appendix A Technical Specifications This appendix provides technical specifications for the Integrated ADSL Modem and Wireless Router with Voice, Model DG834GV.
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Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Communications http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing a Computer for Network Access http://documentation.netgear.com/reference/enu/wsdhcp/index.
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