Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual NETGEAR, Inc.
© 2008 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR, the NETGEAR logo, and RangeMax are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Microsoft, Windows, and Windows NT are registered trademarks and Vista is a trademark of Microsoft Corporation. Other brand and product names are trademarks or registered trademarks of their respective holders.
European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky [Czech] NETGEAR, Inc. tímto prohlašuje, že tento DGN2000 Wireless-N ADSL2+ Modem Router je ve shodì se základními požadavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/ES. Dansk [Danish] Undertegnede NETGEAR, Inc.
Nederlands [Dutch] Hierbij verklaart NETGEAR, Inc. dat het toestel DGN2000 Wireless-N ADSL2+ Modem Router in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, NETGEAR, Inc., jiddikjara li dan DGN2000 Wireless-N ADSL2+ Modem Router jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fidDirrettiva 1999/5/EC. Magyar [Hungarian] Alulírott, NETGEAR, Inc.
Bestätigung des Herstellers/Importeurs Es wird hiermit bestätigt, daß das DGN2000 Wireless-N ADSL2+ Modem Router gemäß der im BMPT-AmtsblVfg 243/ 1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.
Product and Publication Details Model Number: DGN2000 Publication Date: July 2008 Product Family: Wireless Modem Router Product Name: DGN2000 Wireless-N ADSL2+ Modem Router Home or Business Product: Home Language: English Publication Part Number: 202-10390-01 Publication Version Number: 1.0 vi v1.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Contents Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual About This Manual Who Should Use This Book .............................................................................................. xi How to Use This Book ...................................................................................................... xi Conventions, Formats and Scope ....................................................................................
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Hiding your wireless network name (SSID) ..................................................... 2-11 Restricting access by MAC address ................................................................ 2-11 Configuring Mixed WPA-PSK+WPA2-PSK Security ..............................................2-13 Choosing Alternative Authentication and Encryption Methods ..............................2-14 Configuring WEP ...............................................
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Upgrading the Wireless Modem Router’s Firmware .......................................................4-3 How to Upgrade the Wireless Modem Router Firmware ..........................................4-3 Network Management Information .................................................................................4-4 Viewing the Wireless Modem Router Status and Usage Statistics ..........................4-4 Viewing Attached Devices .....................
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual How to Configure a Repeater with Wireless Client Association .............................5-19 Displaying and Configuring Advanced WPS Settings ..................................................5-20 Chapter 6 Troubleshooting Basic Functioning ...........................................................................................................6-1 “Welcome” Page Displays instead of Router Management Interface ......................
About This Manual The NETGEAR® Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual describes how to install, configure, operate, and troubleshoot the DGN2000 Wireless-N ADSL2+ Modem Router using its included software. This book describes the software configuration procedures and explains the options available within those procedures. Who Should Use This Book The information in this manual is intended for readers with intermediate to advanced system management skills.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • • • Chapter 6, “Troubleshooting,” describes how to troubleshoot your modem router. Appendix A, “Technical Specifications,” gives Wireless-N ADSL2+ Modem Router specifications and lists default feature values. Appendix B, “Related Documents,” provides links to reference documents. Note: See the product release notes for the Wireless-N ADSL2+ Modem Router Software application level code.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Danger: This is a safety warning. Failure to take heed of this notice might result in personal injury or death. • Scope. This manual is written for the Wireless-N ADSL2+ Modem Router according to these specifications: Product Version DGN2000 Wireless-N ADSL2+ Modem Router Manual Publication Date July 2008 Note: Product updates are available on the NETGEAR, Inc. website at http://www.netgear.com/support.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • Printing from PDF. Your computer must have the free Adobe Acrobat Reader installed in order for you to view and print PDF files. The Acrobat Reader is available on the Adobe website at http://www.adobe.com. – – Printing a PDF chapter. • Click the PDF of This Chapter link at the top left of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window.
Chapter 1 Connecting Your Router to the Internet This chapter describes how to configure your DGN2000 Wireless-N ADSL2+ Modem Router Internet connection. When you perform the initial configuration of your modem router using the DGN2000 Wireless-N ADSL2+ Modem Router Resource CD as described in the Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual, these settings are configured automatically for you.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual For installation instructions in a language other than English, see the language options on the DGN2000 Wireless-N ADSL2+ Modem Router Resource CD.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Logging In to the Wireless Modem Router You can log in to the modem router to view or change its settings. Note: Your computer must be configured for DHCP. For help with configuring DHCP, see the documentation that came with your computer or see the link to the online document that you can access from “Preparing Your Network” in Appendix B. To log in to the modem router: 1. Type http://routerlogin.net or http://192.168.0.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 3. Select Setup Wizard to go to the Setup Wizard screen: Figure 1-3 This screen includes the following: • Country. It is important to specify the location where the modem router will operate so that the Internet connection will work correctly. • Language. You can select a language from the drop-down list. • Auto-Detect Connection Type. If you want to change the settings for the Internet connection, select Yes or No, and then click Next.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Auto-detecting Your Internet Connection The Smart Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. Note: The wizard cannot detect a PPTP connection with your ISP. If your ISP uses this protocol, then you must configure your connection manually (see “Understanding the Basic Settings Screen” on page 1-8).
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 1-1. Auto-Detected Internet Connection Types (continued) Connection Type ISP Information Fixed IP (Static) Account Setup 1. If required, enter the account name and domain name from your ISP. 2. Select Use Static IP Address or Use IP Over ATM (IPoA — RFC1483 Routed) according to the information from your ISP. If you select IPoA, the router will detect the gateway IP address, but you still need to provide the router IP address. 3.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 3. Select Yes or No depending on whether your ISP requires a login. This selection changes the fields available on the Basic Settings screen. • Yes. If your ISP requires a login, select the encapsulation method. Enter the login name. If you want to change the login time-out, enter a new value in minutes. • No. If your ISP does not require a login, enter the account name, if required, and the domain name, if required. 4.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Understanding the Basic Settings Screen The fields on the Basic Settings screen depend on whether or not your Internet connection requires a login. ISP does not require login ISP does require login Figure 1-4 The following table explains the fields in the Basic Settings screen. Note that the group of fields included in this screen depends on whether or not a login is required. 1-8 Connecting Your Router to the Internet v1.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 1-2. Basic Settings screen fields Settings Description Does Your ISP Require a Login? • Yes • No These fields Account Name appear only if no (If required) login is required. Domain Name (If required) Enter the account name provided by your ISP. This might also be called the host name. These fields Encapsulation appear only if your ISP Login requires a login.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 1-2. Basic Settings screen fields (continued) Settings Description NAT (Net Address Translation) NAT automatically assigns private IP addresses (10.1.1.x) to LAN-connected devices. • Enable. Usually NAT is enabled. • Disable. This disables NAT, but leaves the firewall active. Disable NAT only if you are sure that you do not require it. When NAT is disabled, only standard routing is performed by this router.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual ADSL Settings Note: For information about how to install ADSL filters, see the Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual. The default ADSL settings of your modem router work fine for most ISPs. However, some ISPs use a specific multiplexing method and virtual circuit number for the virtual path identifier (VPI) and virtual channel identifier (VCI).
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual How the Internet Connection Works Your modem router is now configured to provide Internet access for your network. Your modem router automatically connects to the Internet when one of your computers requires access. It is not necessary to run a dialer or login application such as dial-up networking or Enternet to connect, log in, or disconnect. The modem router performs these functions automatically as needed.
Chapter 2 Configuring Your Wireless Network and Security Settings This chapter describes how to configure the wireless features of your DGN2000 Wireless-N ADSL2+ Modem Router.For a wireless connection, the SSID, also called the wireless network name, and the wireless security setting must be the same for the modem router and wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless security. Warning: Computers can connect wirelessly at a range of several hundred feet.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • Push 'N' Connect (WPS) automatically implements wireless security on the modem router while, at the same time, allowing you to automatically implement wireless security on any WPS-enabled devices (such as wireless computers and wireless adapter cards). You activate WPS by pressing a WPS button on the modem router, clicking an on-screen WPS button, or entering a PIN number. This generates a new SSID and implements WPA/WPA2 security.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Wireless Security Options Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to 300 feet. Such distances can allow for others outside your immediate area to access your network. Unlike wired network data, your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared Key authentication and WEP data encryption block all but the most determined eavesdropper. This data encryption mode has been superseded by WPA-PSK and WPA2-PSK (see “Configuring WEP” on page 2-15). • WPA-802.1x. Wi-Fi Protected Access (WPA) with user authentication implemented using IEE 802.1x and RADIUS servers (see “Configuring WPA-802.1x” on page 2-16).
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Figure 2-2 Table 2-1 on page 2-7 describes the information that is displayed in the Wireless Settings screen. 3. Choose a suitable descriptive name for the wireless network name (SSID). In the SSID field, enter a value of up to 32 alphanumeric characters. The default SSID is NETGEAR. Configuring Your Wireless Network and Security Settings v1.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Note: The SSID of any wireless access adapters must match the SSID you specify in the modem router. If they do not match, you will not get a wireless connection. 4. Select the region in which the wireless interface will operate. 5. Set the channel if necessary. The default channel is 11. This field determines which operating frequency will be used.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 2-1. Wireless Settings Settings Description Wireless LAN The pulldown menu just below Wireless Settings allows for the selection of one of four wireless LANs (WLANs) with the following default names: • NETGEAR • NETGEAR2 • NETGEAR3 • NETGEAR4 You can change the default name of the selected WLAN in the Name (SSID) field. Note: The region, channel, and mode can be set only for the primary wireless LAN (NETGEAR).
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 2-1. Wireless Settings (continued) Settings Wireless Network (continued) Description Mode • Up to 270Mbps means that all 802.11g, 802.11b, and Note: The mode can be set faster Draft-N wireless stations can be used. This mode only for the primary wireless expands the channel bandwidth from 20 MHz to 40 MHz LAN (NETGEAR). to achieve the 270 Mbps rate.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 2-1. Wireless Settings (continued) Settings Description Wireless Access Allow Broadcast of Name Point (SSID). (continued) Selected by default, the modem router broadcasts its SSID, allowing wireless stations that have a null (blank) SSID to adopt the correct SSID. If you disable broadcast of the SSID, only devices with the correct SSID can connect.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 2-1. Wireless Settings (continued) Settings Description Security Options WPA2-PSK (continued) WPA Pre-Shared-Key (Wi-Fi Protected Access 2 with PreShared Key) uses a pre-shared key to perform the authentication and generate the initial data encryption keys. Then, it dynamically varies the encryption key. WPA2-PSK provides the best throughput with 802.11N because the encryption is supported in the hardware.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Restricting Wireless Access to Your Network By default, any wireless PC that is configured with the correct SSID can access your wireless network. For increased security, the modem router provides several ways to restrict wireless access to your network. You can do the following: • Turn off wireless connectivity completely. • Restrict access based on the wireless network name (SSID). • Restrict access based on the Wireless Card Access List.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual unwanted access to your network, but the data broadcast over the wireless link is fully exposed.The Wireless Station Access list determines which wireless hardware devices will be allowed to connect to the modem router. To restrict access based on MAC addresses: 1. Log in to the modem router at its default LAN address of http://192.168.0.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 4. If the wireless station is currently connected to the network, you can select it from the Available Wireless Stations list. Click Add to add the station to the Trusted Wireless Stations list. 5. If the wireless station is not currently connected, you can enter its address manually. Enter the MAC address of the authorized computer. The MAC address is usually printed on the wireless card, or it might appear in the modem router’s DHCP table.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Note: Not all wireless adapters support WPA or WPA2. Furthermore, client software is required on the client. Windows XP and Windows 2000 with Service Pack 3 do include the client software that supports WPA. Nevertheless, the wireless adapter hardware and driver must also support WPA. Consult the product document for your wireless adapter and WPA client software for instructions on configuring WPA settings. To configure Mixed WPA-PSK+WPA2-PSK: 1.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Configuring WEP Wired Equivalent Privacy (WEP) security is the most basic and simplest form of wireless security. It is the most often used, but least secure of the available options. WEP Shared Key authentication and WEP data encryption block all but the most determined eavesdropper. This data encryption mode has been superseded by WPA-PSK and WPA2-PSK. To configure WEP data encryption: 1.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 5. Select the encryption strength setting: • 64-bit WEP. • 128-bit WEP. 6. Enter the encryption keys. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and access points in your network. • Automatic. Enter a word or group of printable characters in the Passphrase field and click Generate. The four key boxes are automatically populated with key values. • Manual.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 3. In the Security Options section of the screen, select WPA-802.1x. 4. In the Radius Server Name/IP Address field, enter the name or IP address of the RADIUS server on your LAN. This is a required field. 5. In the Radius Port field, enter the port number used for connections to the RADIUS server. The default port is 1812. 6. In the Shared Key field, enter the value that you want to use for the RADIUS shared key.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual These instructions assume that you are configuring WPS on the modem router for the first time and connecting a WPS-capable device. To set up basic wireless connectivity: 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual : Figure 2-6 • Entering a PIN. If you want to use the PIN method, select the PIN radio box. A screen similar to the one shown below displays. – Go to your wireless client and, from the client’s WPS utility, obtain the wireless client’s security PIN, or follow the client’s WPS utility instructions to generate a security PIN. – Then, enter this PIN in the Enter Client’s PIN field provided on the modem router and click Apply.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • If a connection is established, the modem router WPS screen displays a message confirming that the wireless client was successfully added to the wireless network. (The modem router has generated an SSID, implemented WPA/WPA2 wireless security [including a PSK security password] on the modem router, and has sent this configuration to the wireless client.) 5. Note the new SSID and WPA/WPA2 password for the wireless network.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual To connect a combination of non-WPS enabled and WPS-Enabled clients to the modem router: 1. Restore the modem router to its factory default settings (press both the Wireless and WPS buttons on the side of the modem router for 5 seconds). When the factory settings are restored, all existing wireless clients are disassociated and disconnected from the modem router. 2.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 2-22 Configuring Your Wireless Network and Security Settings v1.
Chapter 3 Protecting Your Network This chapter describes how to use the basic firewall features of the DGN2000 Wireless-N ADSL2+ Modem Router to protect your network.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual How to Change the Built-In Password 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever password and LAN address you have chosen for the modem router. Figure 3-1 2. In the main menu of the browser interface, under Maintenance, select Set Password to display the following screen: Figure 3-2 3.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Changing the Administrator Login Time-out For security, the administrator’s login to the modem router configuration times out after a period of inactivity. To change the login time-out period: 1. In the Set Password screen, type a number in the Administrator login times out field. The suggested default value is 5 minutes. 2. Click Apply to save your changes, or click Cancel to keep the current period.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 2. In the main menu, under Security, select Block Sites to display the following screen . Figure 3-3 3. To enable keyword blocking, select one of the following: • Per Schedule. Turn on keyword blocking according to the settings in the Schedule screen. • Always. Turn on keyword blocking all the time, independent of the Schedule screen. 4. Enter a keyword or domain in the Keyword field, click Add Keyword, and then click Apply.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual You can specify one trusted user, which is a computer that will be exempt from blocking and logging. Since the trusted user will be identified by an IP address, you should configure that computer with a fixed IP address. 7. Click Apply to save your settings. Firewall Rules Firewall rules block or allow specific traffic passing through from one side of the router to the other.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Figure 3-4 • To edit an existing rule, select its button on the left side of the table, and click Edit. • To delete an existing rule, select its button on the left side of the table, and click Delete. • To move an existing rule to a different position in the table, select its button on the left side of the table, and click Move. At the prompt, enter the number of the desired new position and click OK.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Remember that allowing inbound services opens holes in your firewall. Enable only those ports that are necessary for your network. Following are two application examples of inbound rules. Inbound Rule Example: A Local Public Web Server If you host a public Web server on your local network, you can define a rule to allow inbound Web (HTTP) requests from any outside IP address to the IP address of your Web server at any time of day.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • WAN Users. These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the option that you want: – – – • Any: All IP addresses are covered by this rule. Address range: If this option is selected, you must fill in the Start and Finish fields. Single address: Enter the required address in the Start field. Log. You can select whether the traffic will be logged. The choices are: – Never.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Considerations for Inbound Rules • If your external IP address is assigned dynamically by your ISP, the IP address might change periodically as the DHCP lease expires. Consider using the Dynamic DNS screen so that external users can always find your network. • If the IP address of the local server computer is assigned by DHCP, it might change when the computer is rebooted.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Figure 3-7 The settings are: • Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Add Custom Service button in the Services screen to add any additional services or applications that do not already appear. • Action. Choose how you want this type of traffic to be handled.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual – – • Address range. If this option is selected, you must fill in the Start and Finish fields. Single address. Enter the required address in the Start field. Log. You can select whether the traffic will be logged. The choices are: – Never. No log entries will be made for this service. – Always. Any traffic for this service type will be logged. – Match. Traffic of this type that matches the settings and action will be logged. – Not match.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual The Firewall Rules screen also lets you easily open or close AOL or MSN Instant Messenger ports: 1. Under Instant Messaging (IM) Ports, select a radio button: • Close IM Ports. Specifies to disable instant messaging traffic. • Open IM Ports. Specifies to enable instant messaging traffic. IM ports are open by default. 2. Click Apply to save your changes. Services Services are functions performed by server computers at the request of client computers.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 2. Click Services below Security to display the Services screen shown in the following figure: Figure 3-9 • To create a new service, click the Add Custom Service button. • To edit an existing service, select its button on the left side of the table, and click Edit Service. • To delete an existing service, select its button on the left side of the table, and click Delete Service. 3. Use the screen shown here to define or edit a service.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual How to Set Your Time Zone To localize the time for your log entries, you must specify your time zone: 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever password and LAN address you have chosen for the modem router. 2. Click Schedule below Security to display the Schedule screen. Figure 3-11 3. Select your time zone.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Select the Adjust for Daylight Savings Time check box if your time zone is currently in daylight savings time. Note: If your region uses daylight savings time, you must manually select Adjust for Daylight Savings Time on the first day of daylight savings time, and clear it at the end. Enabling daylight savings time causes one hour to be added to the standard time. 4. The modem router has a list of NETGEAR NTP servers.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 3-16 Protecting Your Network v1.
Chapter 4 Managing Your Network This chapter describes how to perform network management tasks with your DGN2000 Wireless-N ADSL2+ Modem Router.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Figure 4-1 3. Click Backup to save a copy of the current settings. 4. Store the .cfg file on a computer on your network. How to Restore the Configuration from a File 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem router. 2.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 2. The modem router then reboots automatically. After an erase, the modem router’s password is password, the LAN IP address is 192.168.0.1, and the modem router’s DHCP client is enabled. Note: To restore the factory default configuration settings when you do not know the login password or IP address, press the Wireless On/Off and WPS buttons on the side panel of the modem router simultaneously for 6 seconds.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Figure 4-2 4. In the Firmware Upgrade screen, click Browse to locate the binary (.bin or .img) upgrade file. 5. Click Upload. Note: When uploading software to the modem router, it is important not to interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it might corrupt the software. When the upload is complete, your modem router automatically restarts.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Figure 4-3 Figure 4-4 Managing Your Network 4-5 v1.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual The Router Status screen provides status and usage information, including the following settings. Table 4-1. Router Status Fields Component ADSL Port Field Description Account Name The host name that is assigned to the modem router in the Basic Settings screen. Firmware Version This field displays the modem router firmware version. The ADSL port settings apply to the Internet (ADSL) port of the modem router.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 4-1. Router Status Fields (continued) Component Field Description Modem (continued) DownStream Connection Speed The speed at which the modem is receiving data from the ADSL line. UpStream Connection Speed The speed at which the modem is transmitting data to the ADSL line. VPI The Virtual Path Identifier setting. VCI The Virtual Channel Identifier setting.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Click the Show Statistics button to display modem router usage statistics, as shown in the following screen. Figure 4-5 This screen shows the following statistics:. Table 4-2. Router Statistics Fields Field Description WAN, LAN, or WLAN The statistics for the WAN (Internet), LAN (local), and wireless LAN (WLAN) ports. For each port, the screen displays the following: Status The link status of the port.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 4-2. Router Statistics Fields (continued) Field Description Line Attenuation The line attenuation increases the further you are physically located from your ISP’s facilities. Noise Margin This is the signal-to-noise ratio and is a measure of the quality of the signal on the line. Poll Interval Specifies the interval at which the statistics are updated in this window. Click Stop to freeze the display.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual This screen shows the following statistics: Table 4-3. Connection Status Fields (PPPoE Network Type Example) Field Description Connection Time The time elapsed since the last connection to the Internet through the ADSL port. Connecting to sender The connection status. Negotiation Success or Failed. Authentication Success or Failed. Obtaining IP Address The IP address assigned to the WAN port by the ADSL Internet Service Provider.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Viewing, Selecting, and Saving Logged Information The modem router logs security-related events such as denied incoming service requests, hacker probes, and administrator logins. If you enabled content filtering in the Block Sites screen, the Logs screen can show you when someone on your network tries to access a blocked site. If you enabled e-mail notification, you receive these logs in an e-mail message.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Log entries are described in the following table. Table 4-4. Security Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded. Description or action The type of event and what action was taken, if any. Source IP The IP address of the initiating device for this log entry. Source port and interface The service port number of the initiating device, and whether it originated from the LAN or WAN.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Saving Log Files on a Server You can choose to write the logs to a computer running a syslog program. To activate this feature, select Broadcast on LAN, or enter the IP address of the server where the syslog file will be written. Examples of Log Messages Following are examples of log messages. In all cases, the log entry shows the time stamp as day, year-month-date hour:minute:second.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Enabling Security Event E-mail Notification To receive logs and alerts by e-mail, you must provide your e-mail information in the E-mail screen and specify which alerts you would like to receive and how often. In the main menu, under Security, select E-mail. The E-mail screen displays. Figure 4-9 The E-mail screen allows you to make the following selections: • Turn E-mail Notification On.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • Outgoing Mail Server. Enter the name or IP address of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration settings of your e-mail program. Enter the e-mail address to which logs and alerts are sent. This e-mail address is also used as the From address. If you leave this field blank, log and alert messages are not sent by e-mail. • My Mail Server requires authentication.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • Reboot the modem router to enable new network configurations to take effect or to clear problems with the modem router’s network connection. In the main menu, under Maintenance, select Diagnostics to display the following screen. Figure 4-10 Configuring Remote Management Using the Remote Management screen, you can allow a user or users on the Internet to configure, upgrade, and check the status of your modem router.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual To configure remote management: 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem router. 2. Under Advanced in the main menu, select Remote Management to display the following screen. Figure 4-11 3. Select the Turn Remote Management On check box. 4.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 5. Specify the port number that will be used for accessing the management interface. Web browser access usually uses the standard HTTP service port 80. For greater security, you can change the remote management Web interface to a custom port by entering that number in the field provided. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 6.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual To recover the firmware: 1. If you already have the firmware file on your PC, go directly to step 2. If you do not have the firmware file on your PC, obtain the firmware from the NETGEAR support site at http://www.netgear.com/support. 2. Click Browse. 3. Navigate to the firmware file. (If you used the Setup CD, recovery firmware is located in the C:\Netgear directory.) 4. Click Upgrade. 5. The recovery process takes about 5 minutes.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 4-20 Managing Your Network v1.
Chapter 5 Advanced Configuration This chapter describes how to configure the advanced features of your DGN2000 Wireless-N ADSL2+ Modem Router.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Setting Up a Default DMZ Server The default demilitarized zone (DMZ) server feature is helpful when you use some online games and videoconferencing applications that are incompatible with NAT. The modem router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 2. In the main menu, under Advanced, click WAN Setup to display the following screen. Figure 5-1 3. Select the Default DMZ Server check box. 4. Type the IP address for that server. 5. Click Apply to save your changes.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual The firewall protects your LAN against port scans and denial of service (DOS) attacks. This protection should be disabled only in special circumstances. • Responding to a Ping on an Internet WAN Port If you want the modem router to respond to a ping from the Internet, select the Respond to Ping on Internet WAN Port check box. This should be used only as a diagnostic tool, since it allows your modem router to be discovered.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Under Advanced in the main menu, select LAN IP Setup. Figure 5-2 The LAN TCP/IP Setup settings are: • IP Address. This is the LAN IP address of the modem router. • IP Subnet Mask. This is the LAN subnet mask of the modem router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or modem router. • RIP Direction.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • • RIP Version. This controls the format and the broadcasting method of the RIP packets that the modem router sends. It recognizes both formats when receiving. By default, this is set for RIP-1. – RIP-1. This version is universally supported. RIP-1 is probably adequate for most networks, unless you have an unusual network setup. – RIP-2. This version carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual The router delivers the following settings to any LAN device that requests DHCP: • An IP address from the range you have defined • Subnet mask • Gateway IP address is the router’s LAN IP address • Primary DNS server, if you entered a primary DNS address in the Basic Settings screen; otherwise, the router’s LAN IP address • Secondary DNS server, if you entered a secondary DNS address in the Basic Settings screen • WINS server, short for Wind
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual To edit or delete a reserved address entry: 1. Click the button next to the reserved address that you want to edit or delete. 2. Click Edit or Delete. Configuring LAN TCP/IP Settings 1. Log in to the router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the router. 2.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Configuring Dynamic DNS If your network has a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you will not know in advance what your IP address will be, and the address can change frequently.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 5. Select the name of your Dynamic DNS service provider. 6. Type the host name that your Dynamic DNS service provider gave you. The Dynamic DNS service provider might call this the domain name. If your URL is myName.dyndns.org, then your host name is myName. 7. Type the user name for your Dynamic DNS account. 8. Type the password (or key) for your Dynamic DNS account. 9.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the request is likely to be denied by the company’s firewall. In this case you must define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.0.100. The static route setup would look like Figure 5-6.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 3. To add a static route: a. Click Add to open the following Static Routes screen. Figure 5-6 b. Enter a route name for this static route in the Route Name field. This name is for identification purpose only. c. Select Private if you want to limit access to the LAN only. The static route will not be reported in RIP. d. Select Active to make this route effective. e. Enter the destination IP address of the final destination. f.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 4. Click Apply. The Static Routes table is updated to show the new entry. Figure 5-7 How to Configure Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. 1.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 2. Fill in the settings on the UPnP screen: • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is enabled. If UPnp is disabled, the modem router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the modem router. • Advertisement Period.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Here are some examples of wireless bridged configurations: • Point-to-point bridge. The modem router communicates with another bridge-mode wireless station. See “How to Configure a Point-to-Point Bridge Configuration.” • Multi-point bridge. The modem router is the “master” for a group of bridge-mode wireless stations. Then all traffic is sent to this master, rather than to other access points. See “How to Configure a Multi-Point Bridge.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual How to Configure a Point-to-Point Bridge Configuration In point-to-point bridge mode, the DGN2000 modem router communicates as an access point with another bridge-mode wireless station. As a bridge, wireless client associations are disabled—only wired clients can be connected. You must enter the MAC address of the other bridge-mode wireless station in the field provided. Use wireless security to protect this communication.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual A computer on either LAN segment should be able to connect to the Internet or share files and printers of any other PCs or servers connected to LAN Segment 1 or LAN Segment 2. How to Configure a Multi-Point Bridge Multi-point bridge mode allows a modem router to bridge to multiple peer access points simultaneously. As a bridge, wireless client associations are disabled—only wired clients can be connected.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual To set up the multi-point bridge configuration shown in Figure 5-11: 1. Configure the operating mode of the modem routers. • Because it is in a central location, configure the DGN2000 modem router (AP 1) on LAN Segment 1 in point-to-multi-point bridge mode, and enter the MAC addresses of AP-2 and AP-3 in the Remote MAC Address 1 and Remote MAC Address 2 fields.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual How to Configure a Repeater with Wireless Client Association In the repeater mode with wireless client association, the DGN2000 modem router sends all traffic to a remote AP. For the repeater mode, you must enter the MAC address of the remote “parent” access point. Alternatively, you can configure the DGN2000 modem router as the parent by entering the address of a “child” access point.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 2. Verify the following for both access points: • The LAN network configuration of each AP is configured to operate in the same LAN network address range as the LAN devices. • The APs must be on the same LAN. That is, the LAN IP addresses for the APs must be in the same network. • If you are using DHCP, AP devices should be set to Obtain an IP address automatically (DHCP Client) in the IP Address Source section of the Basic IP Settings screen.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 2. In the main menu, under Advanced, select Advanced Wireless Settings to display the Advanced Wireless Settings screen (Figure 5-13 shows the upper part of the screen): Figure 5-13 3. Select the WPS (Push 'N' Connect) radio button to display the Advanced WPS Settings screen: Figure 5-14 Advanced Configuration 5-21 v1.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Table 5-1 explains the WLAN1 settings that are displayed in the Advanced WPS Settings screen. These settings are based on the selections that you made in the Wireless Settings screen (see “Manually Configuring Your Wireless Network” in Chapter 2). In addition, Table 5-1 explains the modem router’s PIN number. Table 5-1.
Chapter 6 Troubleshooting This chapter provides information about troubleshooting your DGN2000 Wireless-N ADSL2+ Modem Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning.” • Have I connected the router correctly? Go to “Basic Functioning.” • I cannot access the router’s configuration with my browser.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual If the ADSL link LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED is amber. If any of these conditions does not occur, refer to the appropriate following section.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual If the power LED is still red 1 minute after power up: • Turn the power off and on to see if the router recovers. • Clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.0.1. This procedure is explained in “Using the Wireless On/Off and WPS Buttons to Reset the Router” on page 6-10. If the error persists, you might have a hardware problem and should contact Technical Support.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual • If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual ADSL Link LED Is Green or Blinking Green If your ADSL link LED is green or blinking green, then you have a good ADSL connection. You can be confident that the service provider has connected your line correctly and that your wiring is correct. ADSL Link LED Is Blinking Amber If your ADSL link LED is blinking amber, then your modem router is attempting to make an ADSL connection with the service provider.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Obtaining an Internet IP Address If your modem router is unable to access the Internet, and your Internet LED is green or blinking green, you should determine whether the modem router is able to obtain an Internet IP address from the ISP. Unless you have been assigned a static IP address, your modem router must request an IP address from the ISP. You can determine whether the request was successful using the browser interface.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 5. If any of the steps indicates Failed, you can attempt to reconnect by clicking Connect. The modem router will continue to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There also might be a provisioning problem with your ISP.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual 3. Navigate to the firmware file. (If you used the Setup CD, recovery firmware is located in the C:\Netgear directory.) 4. Click Upgrade. 5. The recovery process takes about 5 minutes. Wait for the progress bar to complete. After the firmware recovery is complete, the login screen for the Smart Wizard displays, allowing you to log in to the modem router to check its status.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual – • Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router. Wrong network configuration – Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation. – Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the Web Configuration Manager (see “Backing Up, Restoring, and Erasing Your Settings” on page 4-1).
Appendix A Technical Specifications This appendix provides technical specifications for the DGN2000 Wireless-N ADSL2+ Modem Router.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Specification Description Interface Specifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, Dual RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite ITU Annex A or B ITU G.992.5 (ADSL2+) Default Configuration You can use the Wireless On/Off and WPS buttons located on the side panel of your router to reset all settings to their factory defaults. This is called a hard reset.
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Feature Default Behavior DHCP ending IP address 192.168.0.
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Appendix B Related Documents This appendix provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.
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Index Numerics 128-bit WEP 2-16 DNS server primary DNS server 1-5, 1-6, 1-9 secondary DNS server 1-5, 1-6, 1-9 64-bit WEP 2-16 Dynamic DNS 5-9 A E access lists 2-9, 2-11 ESSID 2-5 ADSL settings 1-11 AES 2-10 B backup configuration 4-1 Basic Settings screen 1-8 basic wireless connectivity 2-4 F factory settings, restoring 4-2 firewall rules inbound rules 3-6 order of precedence for firewall rules 3-11 outbound rules 3-9 flash memory 4-3 C configuration backing up the configuration 4-1 erasing the
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual MAC address filter 2-13 MAC address spoofing 6-6 restricting wireless access by MAC address 2-15 manual configuration of your modem router 1-6 restoring your password 6-10 restricting wireless access by MAC address 2-15 RIP 5-5 router status 4-4 metric 5-12 multicasting 5-6 S multi-point bridge mode 5-17 secondary DNS server 1-5, 1-9 sending logs by email 4-14 N service blocking 3-9 Network Time Protocol 3-13, 6-10 service numbers 3-12 SIP ALG
Wireless-N ADSL2+ Modem Router DGN2000 Reference Manual Wi-Fi Protected Setup (WPS) 2-17 advanced settings 5-20 keep existing wireless settings 5-22 PIN method 2-19 push button method 2-18 router’s PIN 5-22 WINS 5-7 wireless card access list 2-11 wireless encryption WEP encryption 2-15 WPA encryption 2-16 wireless LAN 2-7 wireless mode (up to) 130 Mbps 2-8 (up to) 270 Mbps 2-8 b only 2-8 g & b 2-8 g only 2-8 wireless security 2-3 disabled 2-9 mixed WPS-PSK+ WPA2-PSK 2-10 WEP 2-9 WPA2-PSK 2-10 WPA-802.
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