RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA 202-10487-01 November 2009 v1.
©2009 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR, the NETGEAR logo, and RangeMax are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Microsoft, Windows, and Windows NT are registered trademarks and Vista is a trademark of Microsoft Corporation. Other brand and product names are trademarks or registered trademarks of their respective holders.
European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky [Czech] NETGEAR, Inc. tímto prohlašuje, že tento RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 je ve shodì se základními požadavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/ES. Dansk [Danish] Undertegnede NETGEAR, Inc.
Nederlands [Dutch] Hierbij verklaart NETGEAR, Inc. dat het toestel RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, NETGEAR, Inc., jiddikjara li dan RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Magyar [Hungarian] Alulírott, NETGEAR, Inc.
Certificate of the Manufacturer/Importer It is hereby certified that the RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 has been suppressed in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes in the operating instructions.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Contents About This Manual Conventions, Formats, and Scope .................................................................................... v How to Print This Manual ................................................................................................. vi Revision History ................................................................................................................
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Advanced WPS Settings .....................................................................2-18 Chapter 3 Protecting Your Network Protecting Access to Your Wireless Modem Router .......................................................3-1 How to Change the Built-In Password .....................................................................3-2 Changing the Administrator Login Time-out ...............................................
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Address Reservation ................................................................................................5-6 Configuring LAN Setup ...................................................................................................5-7 Using the Wireless Modem Router as a DHCP Server ..........................................5-10 Address Reservation ......................................................................................
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Window Appears Asking You to Reload Firmware ..................................................7-3 Cannot Log in to the Wireless Modem Router ................................................................7-3 Troubleshooting the ISP Connection ..............................................................................7-4 ADSL Link ..............................................................................................................
About This Manual The NETGEAR® RangeMax™ Wireless-N DSL Gigabit Modem Router DGN3500 User Manual describes how to install, configure and troubleshoot the RangeMax Wireless-N DSL Gigabit Modem Router DGN3500. The information in this manual is intended for readers with intermediate computer and Internet skills. Conventions, Formats, and Scope The conventions, formats, and scope of this manual are described in the following paragraphs: • • Typographical Conventions.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • Scope. This manual is written for the Wireless-N Modem Router according to these specifications: Product Version RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 Manual Publication Date November 2009 For more information about network, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related Documents.” Note: Product updates are available on the NETGEAR, Inc. website at http://kbserver.
Chapter 1 Connecting Your Router to the Internet This chapter describes how to configure your Wireless-N Modem Router Internet connection. When you install your modem router using the Resource CD as described in the Setup Manual, these settings are configured automatically for you. This chapter provides instructions on how to log in to the modem router for further configuration. Note: NETGEAR recommends that Windows OS users use the Smart Wizard™ on the Resource CD for initial configuration.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Logging In to Your Wireless Modem Router You can log in to the modem router to view or change its settings. Links to Knowledge Base and documentation are also available on the modem router main menu. Note: Your computer must be configured for DHCP. For help with configuring DHCP, see the documentation that came with your computer or see the link to the online document in “Preparing Your Network” in Appendix B.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • Checking for Firmware Updates screen. After initial configuration, this screen displays unless you previously cleared the Check for Updated Firmware Upon Log-in check box. Figure 1-2 Note: If the modem router is not configured (is in its factory default state) when you log in, the Setup Wizard displays. See “Using the Setup Wizard” on page 1-4.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Using the Setup Wizard You can manually configure your Internet connection using the Basic Settings screen, or you can allow the Setup Wizard to detect your Internet connection. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. This feature is not the same as the Smart Wizard on the Resource CD that is used for installation. To use the Setup Wizard: 1.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. Select Basic Settings from the modem router menu to display the Basic Settings screen. ISP does not require login ISP does require login Figure 1-5 3. Select Yes or No depending on whether your ISP requires a login. This selection changes the fields available on the Basic Settings screen. • Yes. If your ISP requires a login, select the encapsulation method. Enter the login name.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5. If no login is required, you can specify the MAC Address setting. 6. Click Apply to save your settings. 7. Click Test to test your Internet connection. If the NETGEAR website does not appear within one minute, refer to. When your Internet connection is working, you do not need to launch the ISP’s login program on your computer to access the Internet. When you start an Internet application, your modem router automatically logs you in.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 1-1. Basic Settings screen fields Settings Description Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on their names. • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring ADSL Settings Note: For information about how to install ADSL filters, see the Setup Manual. NETGEAR recommends that you use the Setup Wizard to automatically detect and configure your ADSL settings. This usually works fine.
Chapter 2 Configuring Your Wireless Network and Security Settings This chapter describes how to configure the wireless features of your RangeMax Wireless-N DSL Gigabit Modem Router DGN3500.For a wireless connection, the SSID, also called the wireless network name, and the wireless security setting must be the same for the modem router and wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless security.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual See “Manually Configuring Your Wireless Security” on page 2-7. • Push 'N' Connect (WPS) automatically implements wireless security on the modem router while, at the same time, allowing you to automatically implement wireless security on any WPS-enabled devices (such as wireless computers and wireless adapter cards). You activate WPS by pressing a WPS button on the modem router, clicking an on-screen WPS button, or entering a PIN number.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Wireless Security Options Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to 300 feet. Such distances can allow for others outside your immediate area to access your network. Unlike wired network data, your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Manually Configuring Your Wireless Settings You can view or manually configure the wireless settings for the modem router in the Wireless Settings screen. If you want to make changes, make sure to note the current settings first. Note: If you use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you click Apply.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 2-1 describes the information that is displayed in the Wireless Settings screen. Note: The SSID of any wireless access adapters must match the SSID you specify in the modem router. If they do not match, you will not get a wireless connection. 3. Select the region in which the modem router will operate. Note: Up to 270Mbps mode uses two channels, but in this mode only the first channel is listed in the channel pulldown menu.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 2-1. Wireless Settings (continued) Settings Description Mode Specify which 802.11 data communications protocol is used. You can select one of the following modes: • Up to 270 Mbps. Performance mode, using channel expansion to achieve the 270 Mbps data rate.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 2-1. Wireless Settings (continued) Settings Description Security Options • Disable. You can use this setting to establish wireless connectivity before implementing wireless security. NETGEAR strongly recommends that you implement wireless security. • WEP (Wired Equivalent Privacy). Use encryption keys and data encryption for data security. Select 64-bit or 128-bit encryption. See “Configuring WEP” on page 2-11.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Turning off wireless connectivity completely You can completely turn off the wireless connectivity of the modem router by pressing the Wireless On/Off button on the side panel of the modem router. For example, if you use your notebook computer to wirelessly connect to your modem router and you take a business trip, you can turn off the wireless portion of the modem router while you are traveling.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. In the Wireless Settings screen, under the Wireless Station Access List section, click the Setup Access List button. The Wireless Station Access List screen displays: Figure 2-2 3. Select the Turn Access Control On check box to enable the restricting of wireless computers by their MAC addresses. 4. Specify which wireless computers you want to allow to access your wireless network.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5. Click Add to add the station to the Trusted Wireless Stations list. Tip: If you are using a wireless computer to set up access control, be sure to add your computer to the Trusted Wireless Stations list. Otherwise when you click Apply and your changes take effect you will be disconnected from the wireless network. 6. Make sure the Turn Access Control On check box is selected, and then click Apply.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Note: The procedures to configure WPA-PSK and WPA2-PSK are identical to the procedure to configure Mixed WPA-PSK+WPA2-PSK. The only difference is that you select either the WPA-PSK (Wi-Fi Protected Access Pre-Shared Key) or WPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key) radio button in step 3. For details about WPA-802.1x authentication options, see “Configuring WPA-802.1x” on page 2-12.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4. Select the authentication type: • Automatic.This is the default setting. • Open System. • Shared Key. 5. Select the encryption strength setting: • 64-bit WEP. • 128-bit WEP. 6. Enter the encryption keys. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and access points in your network. • Automatic.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up. 2. Select Wireless Settings in the main menu. 3. In the Security Options section of the screen, select WPA-802.1x. 4. In the Radius Server Name/IP Address field, enter the name or IP address of the Radius server on your LAN.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual A WPS client can be added using the Push Button method or the PIN method. • Using the Push Button. This is the preferred method. See the following section, “Using a WPS Button to Add a WPS Client. • Entering a PIN. For information about using the PIN method, see “Using PIN Entry to Add a WPS Client” on page 2-15.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4. Go to the client wireless computer, and run a WPS configuration utility. Follow the utility’s instructions to push or click a WPS button. 5. Go back to the modem router screen to check for a message. • While the modem router attempts to connect to a WPS-capable device, the Push 'N' Connect LED on the front blinks green. When the modem router has established a WPS connection, the LED is solid green.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. On the modem router main menu, select Add a WPS Client (computers that will connect wirelessly to the modem router are clients), and then click Next. The Add WPS Client screen displays: Figure 2-5 3. Select the PIN Number radio button. 4. Go to the client wireless computer. Run a WPS configuration utility. Follow the utility’s instructions to generate a PIN. Take note of the client PIN. 5.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Connecting Additional Wireless Client Devices After WPS Setup You can add more WPS clients to your wireless network, or you can add a combination of WPSenabled clients and clients without WPS.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4. For the WPS devices that you want to connect, follow the procedure “Using a WPS Button to Add a WPS Client” on page 2-14 or “Using PIN Entry to Add a WPS Client” on page 2-15. Note: To make sure that your new wireless settings remain in effect, verify that the Keep Existing Wireless Settings checkbox is selected in the WPS Settings screen. 5.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual By default, the Keep Existing Wireless Settings check box is cleared. This allows the modem router to automatically generate the SSID and WPA/WPA2 security settings when it implements WPS. After WPS is implemented, the modem router automatically selects this check box so that your SSID and wireless security settings remain the same if you add WPS-enabled devices or if you manually add non WPS-capable devices later.
Chapter 3 Protecting Your Network This chapter describes how to use the basic firewall features of the modem router to protect your network. This chapter includes: • “Protecting Access to Your Wireless Modem Router” • “Viewing Logs of Web Access or Attempted Web Access” on page 3-3 • “Blocking Sites” on page 3-4 • “The modem router provides a variety of options for blocking Internet-based content and communications services.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual NETGEAR recommends that you change this password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of both upper case and lower case letters, numbers, and symbols. Your password can be up to 30 characters. How to Change the Built-In Password 1. Log in to the modem router at its default LAN address of http://192.168.0.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Changing the Administrator Login Time-out For security, the administrator’s login to the modem router configuration times out after a period of inactivity. To change the login time-out period: 1. In the Set Password screen, type a number in the Administrator login times out field. The suggested default value is 5 minutes. 2. Click Apply to save your changes, or click Cancel to keep the current period.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 3-1. Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded. Source IP The IP address of the initiating device for this log entry. Target address The name or IP address of the website or newsgroup visited or to which access was attempted. Action Whether the access was blocked or allowed. To refresh the log screen, click the Refresh button.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual . Figure 3-4 3. To enable keyword blocking, select one of the following: • Per Schedule. Turn on keyword blocking according to the settings in the Schedule screen. • Always. Turn on keyword blocking all the time, independent of the Schedule screen. 4. Enter a keyword or domain in the Keyword field, click Add Keyword, and then click Apply. Some examples of keyword application follow: • If the keyword XXX is specified, the URL http://www.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual You can specify one trusted user, which is a computer that will be exempt from blocking and logging. Since the trusted user will be identified by an IP address, you should configure that computer with a fixed IP address. 7. Click Apply to save your settings. Firewall Rules Firewall rules block or allow specific traffic passing through from one side of the router to the other.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Figure 3-5 • To edit an existing rule, select its button on the left side of the table, and click Edit. • To delete an existing rule, select its button on the left side of the table, and click Delete. • To move an existing rule to a different position in the table, select its button on the left side of the table, and click Move. At the prompt, enter the number of the desired new position and click OK.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Remember that allowing inbound services opens holes in your firewall. Enable only those ports that are necessary for your network. Following are two application examples of inbound rules. Inbound Rule Example: A Local Public Web Server If you host a public Web server on your local network, you can define a rule to allow inbound Web (HTTP) requests from any outside IP address to the IP address of your Web server at any time of day.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • WAN Users. These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the option that you want: – – – • Any: All IP addresses are covered by this rule. Address range: If this option is selected, you must fill in the Start and Finish fields. Single address: Enter the required address in the Start field. Log. You can select whether the traffic will be logged. The choices are: – Never.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Considerations for Inbound Rules • If your external IP address is assigned dynamically by your ISP, the IP address might change periodically as the DHCP lease expires. Consider using the Dynamic DNS screen so that external users can always find your network. • If the IP address of the local server computer is assigned by DHCP, it might change when the computer is rebooted.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Figure 3-8 The settings are: • Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Add Custom Service button in the Services screen to add any additional services or applications that do not already appear. • Action. Choose how you want this type of traffic to be handled.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual – – • Address range. If this option is selected, you must fill in the Start and Finish fields. Single address. Enter the required address in the Start field. Log. You can select whether the traffic will be logged. The choices are: – Never. No log entries will be made for this service. – Always. Any traffic for this service type will be logged. – Match. Traffic of this type that matches the settings and action will be logged. – Not match.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The Firewall Rules screen also lets you easily open or close AOL or MSN Instant Messenger ports: 1. Under Instant Messaging (IM) Ports, select a radio button: • Close IM Ports. Specifies to disable instant messaging traffic. • Open IM Ports. Specifies to enable instant messaging traffic. IM ports are open by default. 2. Click Apply to save your changes.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. Below the Security heading, select Services to display the Services screen shown in the following figure: Figure 3-10 • To create a new service, click the Add Custom Service button. • To edit an existing service, select its button on the left side of the table, and click Edit Service. • To delete an existing service, select its button on the left side of the table, and click Delete Service. 3.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Setting Times and Scheduling Firewall Services The modem router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet. Setting Your Time Zone To localize the time for your log entries, you must specify your time zone: 1. Log in to the modem router at its default LAN address of http://192.168.0.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3. Select your time zone. This setting is used for the blocking schedule according to your local time zone and for time-stamping log entries. Select the Adjust for Daylight Savings Time check box if your time zone is currently in daylight savings time. Note: If your region uses daylight savings time, you must manually select Adjust for Daylight Savings Time on the first day of daylight savings time, and clear it at the end.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring E-mail Alerts and Web Access Log Notifications To receive logs and alerts by e-mail, you must provide your e-mail account information. To configure e-mail alert and web access log notifications: 1. Select E-mail under Security in the main menu. The E-mail screen displays. Figure 3-13 2. Select the Turn E-mail Notification On check box. 3.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • Enter the e-mail address to which logs and alerts are sent in the Send To This E-mail Address field. This e-mail address will also be used as the From address. If you leave this field blank, log and alert messages will not be sent by e-mail. • If your outgoing e-mail server requires authentication, select the My Mail Server requires authentication check box. – Enter your user name for the outgoing e-mail server in the User Name field.
Chapter 4 Managing Your Network This chapter describes features to help you manage your Wireless-N Modem Router.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Note: To turn off the automatic firmware check at log in, clear the Check for Updated Firmware Upon Log-in check box on the Router Upgrade screen. If the modem router discovers a newer version of firmware, the message on the left displays. If no new firmware is available, the message on the right displays. Figure 4-2 To upgrade, click Yes to allow the modem router to download and install the new firmware.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3. If the firmware version on the NETGEAR website is newer than the firmware on your modem router, download the file to your computer. 4. Under Maintenance on the modem router main menu, select Router Upgrade to display the following screen: Figure 4-3 5. Click Browse, and locate the firmware you downloaded (the file ends in .img or .chk). 6. Click Upload to send the firmware to the modem router.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Viewing Wireless Modem Router Status Information To view modem router status and usage information, from the main menu, under the Maintenance heading, select Router Status. The Router Status screen displays. Figure 4-4 You can use the Show Statics and Connection Status buttons to view additional status information, as described in “Connection Status” on page 4-6 and “Statistics” on page 4-7.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual explains Router Status screen fields. Table 4-1. Wireless Modem Router Status Fields Field Description Account Name The host name assigned to the modem router. Firmware Version The version of the modem router firmware. It changes if you upgrade the modem router. ADSL Port MAC Address This field displays the Ethernet MAC address being used by the Internet (ADSL) port of the modem router.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 4-1. Wireless Modem Router Status Fields (continued) Field Wireless Port WLAN1 WLAN2 WLAN3 WLAN4 Description Region The country where the unit is set up for use. Channel The current channel, which determines the operating frequency. Wireless AP Indicates if the access point feature is enabled for WLAN1. If disabled, the Wireless LED on the front panel is off. Name (SSID) The wireless network name.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The following table describes the connection status settings. Table 4-2. Connection Status Settings Item Description Connection Time The time elapsed since the last connection to the Internet through the ADSL port. Connecting to sender The connection status. Negotiation Success or Failed. Authentication Success or Failed. Obtaining IP Address The IP address assigned to the WAN port by the ADSL Internet Service Provider.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 4-3. Wireless Modem Router Statistics (continued) Item Description Status The link status of the port. TxPkts The number of packets transmitted on this port since reset or manual clear. RxPkts The number of packets received on this port since reset or manual clear. Collisions The number of collisions on this port since reset or manual clear. Tx B/s The current transmission (outbound) bandwidth used on the WAN and LAN ports.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Managing the Configuration File The configuration settings of the Wireless-N Modem Router are stored within the modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. From the main menu, under Maintenance, select Backup Settings. Figure 4-8 The following sections describe the available options.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual To restore your settings from a saved configuration file, enter the full path to the file on your computer, or click Browse to browse to the file. When you have located it, click Restore to send the file to the modem router. The modem router then reboots automatically. Warning: Do not interrupt the reboot process.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual You can use the Diagnostics screen to perform the following functions from the modem router: • Ping an IP address to test connectivity to see if you can reach a remote host. • Perform a DNS lookup to test if an Internet name resolves to an IP address to verify that the DNS server configuration is working. • Display the Routing table to identify what other modem routers the modem router is communicating with.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Note: Be sure to change the modem router’s default configuration password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both uppercase and lowercase), numbers, and symbols. Your password can be up to 30 characters. To configure your modem router for remote management: 1. Select the Turn Remote Management On check box. 2.
Chapter 5 Advanced Configuration The modem router provides a variety of advanced features, which are described in the following sections: • “WAN Setup” • “Configuring LAN Setup” on page 5-7” • “Dynamic DNS Service” on page 5-11 • “Setting up Static Routes” on page 5-13” • “Configuring Universal Plug and Play” on page 5-15” • “Building Wireless Bridging and Repeating Networks” on page 5-17” These features are discussed in the following sections. Note: For help with remote management, see.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. In the main menu, under Advanced, click WAN Setup to display the following screen. Figure 5-1 The WAN Setup fields are described in the following table: Table 5-1. WAN Setup Settings Setting Description Connect Automatically, as Required Usually, this check box is selected, so that an Internet connection is made automatically, whenever Internet-bound traffic is detected.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 5-1. WAN Setup Settings Setting Description MTU Size (in bytes) The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 bytes, or 1492 Bytes for PPPoE connections. For some ISPs you might need to reduce the MTU. This is rarely required, and should not be done unless you are sure it is necessary for your ISP connection. See “Changing the MTU Size” on page 7-6.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The modem router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The modem router’s default LAN IP configuration is: • LAN IP address: 192.168.0.1 • Subnet mask: 255.255.255.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The LAN Setup fields are explained in the following table. Table 5-2. LAN Setup Settings LAN TCP/IP Setup DHCP Server For more information Description IP Address The LAN IP address of the modem router. IP Subnet Mask The LAN subnet mask of the modem router. Combined with the IP address, the IP Subnet Mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or modem router.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Using the Wireless Modem Router as a DHCP Server By default, the modem router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the modem router’s LAN. The assigned default gateway address is the LAN address of the modem router. The modem router assigns IP addresses to the attached computers from a pool of addresses specified in this screen.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x.) 3. Type the MAC address of the computer or server. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices screen and paste it here. 4. Click Apply to enter the reserved address into the table.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual To configure LAN settings, log in to the modem router, and under the Advanced heading, select LAN Setup. The following screen displays: Figure 5-3 If you make changes you must click Apply in order for the changes to take effect. Note: If you change the LAN IP address of the modem router while connected through the browser, you will be disconnected. You must then open a new connection to the new IP address and log in again.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The LAN Setup fields are explained in the following table. Table 5-3. LAN Setup Settings LAN TCP/IP Setup DHCP Server For more information Description IP Address The LAN IP address of the modem router. IP Subnet Mask The LAN subnet mask of the modem router. Combined with the IP address, the IP Subnet Mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or modem router.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Using the Wireless Modem Router as a DHCP Server By default, the modem router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the modem router’s LAN. The assigned default gateway address is the LAN address of the modem router. The modem router assigns IP addresses to the attached computers from a pool of addresses specified in this screen.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x.) 3. Type the MAC address of the computer or server. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices screen and paste it here. 4. Click Apply to enter the reserved address into the table.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual changes, your modem router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your modem router at hostname.dyndns.org. From the main menu, under Advanced, select Dynamic DNS to display the Dynamic DNS screen. Figure 5-4 To configure Dynamic DNS: 1.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Setting up Static Routes Static routes provide additional routing information to your router. Under normal circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Static Routes 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem router. 2. In the main menu, under Advanced, select Static Routes to display the Static Routes table. Figure 5-5 3. To add a static route: a.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual c. Select Private if you want to limit access to the LAN only. The static route will not be reported in RIP. d. Select Active to make this route effective. e. Enter the destination IP address of the final destination. f. Enter the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. g. Enter the gateway IP address, which must be a router on the same LAN segment as the router. h.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 1. Select UPnP on the main menu to display the UPnP screen: Figure 5-8 2. Fill in the settings on the UPnP screen: • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is enabled. If UPnp is disabled, the modem router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the modem router. • Advertisement Period.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3. To save, cancel your changes, or refresh the table: • Click Apply to save the new settings to the modem router. • Click Cancel to disregard any unsaved changes. • Click Refresh to update the portmap table and to show the active ports that are currently opened by UPnP devices. Building Wireless Bridging and Repeating Networks With the DGN3500 modem router, you can build large bridged wireless networks that form an IEEE 802.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual To view or change these configurations, select Advanced Wireless Settings from the main menu, and then select the WDS radio button: Figure 5-9 Configuring a Point-to-Point Bridge Configuration In point-to-point bridge mode, the DGN3500 modem router communicates as an access point with another bridge-mode wireless station. As a bridge, wireless client associations are disabled—only wired clients can be connected.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Both access points (APs) are in point-to-point bridge mode. AP 2 AP 1 (DGN3500 modem router) Internet 192.168.0.1 Switch or hub PC’s LAN Segment 2 LAN Segment 1 PC’s Figure 5-10 To set up a point-to-point bridge configuration (shown in Figure 5-10): 1. Configure the DGN3500 modem router (AP 1) on LAN Segment 1 in point-to-point bridge mode. 2. Configure the other access point (AP 2) on LAN Segment 2 in point-to-point bridge mode.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • You do not have the option of disabling client associations with this DGN3500 modem router. • You cannot configure a sequence of parent/child APs. You are limited to only one parent AP, although if the DGN3500 modem router is the parent AP, it can connect with up to four child APs. The following figure shows an example of a Repeater mode configuration.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • If you are using DHCP, AP devices should be set to Obtain an IP address automatically (DHCP Client) in the IP Address Source section of the Basic IP Settings screen. • AP devices must use the same SSID, channel, authentication mode, and encryption. 3. Verify connectivity across the LANs.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Chapter 6 USB Storage This chapter describes how to access and configure a USB storage drive attached to your modem router. Figure 6-1 Note: The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, printers, CD drives, or DVD drives to the modem router USB port.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual USB Drive Requirements The modem router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown below. Bus Speed/Second USB 1.1 12 Mbits USB 2.0 480 Mbits Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. The modem router should work with USB 2.0 or 1.1-compliant external flash and hard drives.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual A few common uses are described in the following sections. Sharing Photos with Friends and Family You can create your own central storage location for photos and multimedia. This eliminates the need to log in to (and pay for) an external photo sharing site. To share files with your friends and family: 1. Insert your USB drive into the USB port on the modem router either directly or with a USB cable.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 1. To protect your network, set up appropriate security. Create a user name and password for the colleague with appropriate access. 2. If you want to limit USB drive access to only Read Access, from the modem router USB Storage (Basic Settings) screen, click Edit a Network folder. In the Write Access field, select admin, and then click Apply. Note: The password for admin is the same one that you use to access the modem router.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual By default, the USB storage device is available to all computers on your local area network (LAN). To access your USB device from this screen, you can click the Network/Device Name or the Share Name. Network/Device Name: \\readyshare Share Name: \\readyshare\USB_Storage Figure 6-3 You can also type \\readyshare in the address field of your Web browser.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 6-1. USB Storage Basic Settings Fields and Buttons Available Network folders Description Folder Name Full path of the used by the Network Folder. Volume name Volume name from the storage device (either USB drive or HDD). Total/Free Space Shows the current utilization of the storage device. Share Name • You can click the name shown or you can type it in the address field of your Web browser.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Editing a Network Folder This process is the same from either the USB Storage (Basic Settings) screen or the USB Storage (Advanced Settings) screen. Click the Edit button to open the Edit Network Folder screen: Figure 6-4 You can use this screen to select a folder, to change the Share Name, or to change the Read Access or Write Access from All-no password to admin.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring USB Storage Advanced Settings To configure advanced USB settings, under the USB heading on the modem router main menu, select Advanced Settings. The USB Storage (Advanced Settings) screen displays: Figure 6-5 You can use this screen to specify access to the USB storage device. The following table explains the fields and buttons in the USB Storage Advanced Settings screen. Table 6-2.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 6-2. USB Storage Advanced Settings (continued) Fields Access Method Description Network Connection Enabled by default, this allows all users on the LAN to have access to the USB drive. HTTP Disabled by default. If you enable this setting, you can type http://readyshare to access the USB drive. HTTP (via Internet) Disabled by default.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Creating a Network Folder From the USB Storage (Advanced Settings) screen. Click the Create a Network Folder button to open the Create a Network Folder screen: Figure 6-6 You can use this screen to create a folder and to specify its Share Name, Read Access, and Write Access from All-no password to admin. The password for admin is the same one that is used to log in to the modem router main menu. By default it is password.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Specifying Approved USB Devices You can specify which USB devices are approved for use when connected to the modem router. 1. Under the Advanced Heading, select USB Settings from the main menu, and then click Approved Devices. The USB Drive Approved Settings screen displays: Figure 6-7 2. Select the USB device from the Available USB Devices list. 3. Click Add. 4. Select the Allow only approved devices check box. 5.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Connecting to the USB Drive from a Remote Computer To connect to the USB drive from remote computers using a Web browser, you must use the router’s Internet port IP address. Locating the Internet Port IP Address The Router Status screen shows the Internet port IP address: 1. Log in to the modem router. 2. Under the Maintenance section in the left navigator, click Router Status. 3. Record the IP address that is listed for the Internet Port.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • Network Neighborhood or My Network Place Enabling File and Printer Sharing Each computer’s network properties must be set to enable network communication with the USB drive. File and Printer Sharing for Microsoft Networks must be enabled, as described below. Note: In Windows 2000 and Windows XP, File and Printer Sharing is enabled by default.
Chapter 7 Troubleshooting This chapter provides information about troubleshooting your modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning.” • Have I connected the router correctly? Go to “Basic Functioning.” • I cannot access the router’s configuration with my browser. Go to “Cannot Log in to the Wireless Modem Router” on page 7-3.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual If the ADSL link LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED is amber. If any of these conditions does not occur, refer to the appropriate following section.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual If the power LED is still red 1 minute after power up: • Turn the power off and on to see if the router recovers. • Clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.0.1. This procedure is explained in “Using the Wireless On/Off and WPS Buttons to Reset the Router” on page 7-10. If the error persists, you might have a hardware problem and should contact Technical Support.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual ADSL Link LED Is Blinking Amber If your ADSL link LED is blinking amber, then your modem router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes. If the ADSL link LED does not turn green, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Obtaining an Internet IP Address If your modem router is unable to access the Internet, and your Internet LED is green or blinking green, you should determine whether the modem router is able to obtain an Internet IP address from the ISP. Unless you have been assigned a static IP address, your modem router must request an IP address from the ISP. You can determine whether the request was successful using the browser interface.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5. If any of the steps indicates Failed, you can attempt to reconnect by clicking Connect. The modem router will continue to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There also might be a provisioning problem with your ISP.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3. Navigate to the firmware file. (If you used the Setup CD, recovery firmware is located in the C:\Netgear directory.) 4. Click Upgrade. 5. The recovery process takes about 5 minutes. Wait for the progress bar to complete. After the firmware recovery is complete, the login screen for the Smart Wizard displays, allowing you to log in to the modem router to check its status.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual – • Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router. Wrong network configuration – Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the Web Configuration Manager (see “Erasing the Configuration” on page 4-10).
Appendix A Technical Specifications This appendix provides technical specifications for the modem router. General Specifications Specification Description Network Protocol and Standards Compatibility Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America 120V, 60 Hz, input UK, Australia 240V, 50 Hz, input Europe 230V, 50 Hz, input All regions (output) 12 V AC @ 1.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Specification Description Interface Specifications LAN 10BASE-T or 100BASE-Tx, RJ-45 WAN ADSL, Dual RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite USB ? Factory Default Configuration You can use the Restore Factory Settings button on the rear panel of the modem router to return its configuration to the factory settings. This is called a hard reset.
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Feature Default Behavior DHCP ending IP address 192.168.0.
Appendix B Related Documents This appendix provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.
Index Numerics default DMZ server 5-3 128-bit WEP 2-12 default factory settings restoring 4-10 64-bit WEP 2-12 A default reset buttons 7-10 deleting configuration 4-10 Denial of Service (DoS) protection 3-4 access remote 4-11 viewing logs 3-3 device name 4-8 access lists 2-8 diagnostics 4-11 account name 4-5 DMZ server 5-3 address reservation 5-6, 5-10 ADSL settings 1-8 DNS server primary DNS server 1-7 secondary DNS server 1-7 attached devices 4-8 dynamic DNS 5-11 authentication, required
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual H N host name 1-6, 4-5, 4-8 Network Time Protocol 3-15, 7-10 I O inbound firewall rules 3-7 order of precedence for firewall rules 3-12 instant messaging 3-13 outbound firewall rules 3-10 interval, poll 4-8 outgoing mail server 3-17 IP addresses dynamic 5-11 reserved 5-6, 5-10 P passphrase 2-12 placement of your router 2-2 L plug and play 5-15 LAN port settings 4-5 point-to-point bridge mode 5-18 poll interval 4-8 LAN setup
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual S secondary DNS server 1-7 service blocking 3-10 service numbers 3-13 wireless card access list 2-7 wireless encryption WEP encryption 2-11 WPA encryption 2-12 software, upgrading 4-1 wireless mode g & b 2-6 g only 2-6 SSID 2-6 wireless security 2-3, 2-16 status, router, viewing 4-4 World Wide Web 1-v SMTP server 3-17 system up time 4-7 T TCP/IP network troubleshooting 7-8 time of day 7-10 time zone 3-16 timeout, administrator login
