N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 User M anua l 350 East Plumeria Drive San Jose, CA 95134 USA June 2010 202-10487-03 v1.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR web site. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Table of Contents Chapter 1 Connecting Your Router to the Internet Using the Setup Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Logging In to Your N300 Wireless Modem Router . . . . . . . . . . . . . . . . . . . 8 Using the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Viewing or Manually Configuring Your ISP Settings . . . . . . . . . . . . . . . . . 10 Configuring ADSL Settings . . . . . . . . . . . . . . . . . . .
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Scheduling Firewall Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Configuring E-mail Alerts and Web Access Log Notifications . . . . . . . . . . 45 Chapter 4 Managing Your Network Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Manually Checking for Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . 49 Viewing N300 Wireless Modem Router Status Information . .
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Accessing the Router’s USB Drive Remotely Using FTP. . . . . . . . . . . . 88 Connecting to the USB Drive with Microsoft Network Settings . . . . . . . . . 88 Enabling File and Printer Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Chapter 7 Troubleshooting Basic Functioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 “Welcome” Page Displays instead of Router Management Interface. . .
1. Connecting Your Router to the Internet 1 This chapter describes how to configure your N300 Wireless Modem Router Internet connection. When you install your wireless modem router using the Resource CD as described in the Setup Manual, these settings are configured automatically for you. This chapter provides instructions on how to log in to the wireless modem router for further configuration.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Logging In to Your N300 Wireless Modem Router You can log in to the wireless modem router to view or change its settings. Links to Knowledge Base and documentation are also available on the wireless modem router main menu. Note: Your computer must be configured for DHCP. For help with configuring DHCP, see the documentation that came with your computer or see the link to the online document in Related Documents in Appendix B.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • Checking for Firmware Updates screen. After initial configuration, this screen displays unless you previously cleared the Check for Updated Firmware Upon Log-in check box. Figure 2. Note: If the wireless modem router is not configured (is in its factory default state) when you log in, the Setup Wizard displays. See Using the Setup Wizard on page 9.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 your Internet connection for servers and protocols to determine your ISP configuration. This feature is not the same as the Smart Wizard on the Resource CD that is used for installation. To use the Setup Wizard: 1 To go to the Setup Wizard screen, from the top of the main menu, select Setup Wizard. Figure 4. 2 Select Yes for the Auto-Detect Connection Type, and then click Next to proceed. 3 Enter your ISP settings, as needed.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 ISP does not require login ISP does require login Figure 5. 3 Select Yes or No depending on whether your ISP requires a login. This selection changes the fields available on the Basic Settings screen. • Yes. If your ISP requires a login, select the encapsulation method. Enter the login name. If you want to change the login time-out, enter a new value in minutes. • No.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 When your Internet connection is working, you do not need to launch the ISP’s login program on your computer to access the Internet. When you start an Internet application, your wireless modem router automatically logs you in. Table 1. Settings Description Does Your ISP Require a Login? • • These fields Account Name appear only if no (If required) login is required. Domain Name (If required) Enter the account name provided by your ISP.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Table 1. Settings Description NAT (Net Address Translation) NAT automatically assigns private IP addresses (10.1.1.x) to LAN-connected devices. • Enable. Usually NAT is enabled. • Disable. This disables NAT, but leaves the firewall active. Disable NAT only if you are sure that you do not require it. When NAT is disabled, only standard routing is performed by this router.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Note: NETGEAR recommends using the Setup Wizard to select the correct country to optimize detection of the ADSL settings. If your ISP provided you with a multiplexing method or VPI/VCI number, then enter the setting: 1 From the main menu, select ADSL Settings.The ADSL Settings screen displays. Figure 6. 2 In the Multiplexing Method drop-down list, select LLC-based or VC-based. 3 For the VPI, type a number between 0 and 255. The default is 8.
2. Configuring Your Wireless Network and Security Settings 2 This chapter describes how to configure the wireless features of your N300 Wireless Gigabit ADSL2+ Modem Router DGN3500. For a wireless connection, the SSID, also called the wireless network name, and the wireless security setting must be the same for the modem router and wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless security.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 - The wireless mode (802.11n, 802.11g, or 802.11b) that each wireless adapter supports. - Wireless security option. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. See Manually Configuring Your Wireless Security on page 21.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Wireless Security Options Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to 300 feet. Such distances can allow for others outside your immediate area to access your network. Unlike wired network data, your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Note: If you use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the modem router. To view or manually configure the wireless settings: 1 Log in to the wireless modem router at its default LAN address of http://192.168.0.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Note: The SSID of any wireless access adapters must match the SSID you specify in the wireless modem router. If they do not match, you will not get a wireless connection. 3 Select the region in which the wireless modem router will operate. Note: Up to 270Mbps mode uses two channels, but in this mode only the first channel is listed in the channel pull-down menu. The associated channels in this mode are: 1+5, 2+6, 3+7, 4+8, 5+9, 6+10, and 7+11.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Table 2. Settings Description Mode Specify which 802.11 data communications protocol is used. You can select one of the following modes: • Up to 270 Mbps. Performance mode, using channel expansion to achieve the 270 Mbps data rate. The N300 Wireless Modem Router uses the channel you selected as the primary channel and expands to the secondary channel (primary channel +4 or –4) to achieve a 40 MHz frame-by-frame bandwidth.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Table 2. Settings Description Wireless Station Access List This is disabled by default so that any computer configured with the correct wireless network name or SSID can access to your wireless network. For increased security, you can restrict access to the wireless network to only specific computers based on their MAC addresses. See Restricting access by MAC address Security Options • • • • • • • Disable.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • Restrict access based on the Wireless Card Access List. Turning off wireless connectivity completely You can completely turn off the wireless connectivity of the wireless modem router by pressing the Wireless On/Off button on the side panel of the wireless modem router.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Note: If you configure the wireless modem router from a wireless computer, add your computer’s MAC address to the access list. Otherwise you will lose your wireless connection when you click Apply. You must then access the wireless modem router from a wired computer, or from a wireless computer that is on the access control list, to make any further changes.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Configuring Mixed WPA-PSK+WPA2-PSK Security A high-performance client such as the NETGEAR WN511B must connect to the wireless modem router using WPA2-PSK to achieve maximum performance. Wireless clients that connect to the wireless modem router using WPA-PSK run at no more than 802.11g speed. This option allows wireless clients to use either encryption method. Note: Not all wireless adapters support WPA or WPA2.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Configuring WEP Wired Equivalent Privacy (WEP) security is the most basic and simplest form of wireless security. It is the most often used, but least secure of the available options. WEP Shared Key authentication and WEP data encryption block all but the most determined eavesdropper. This data encryption mode has been superseded by WPA-PSK and WPA2-PSK.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • 7 Manual. The number of hexadecimal digits that you must enter depends on the encryption strength setting: - For 64-bit WEP, enter 10 hexadecimal digits (any combination of 0–9, a–f, or A–F). - For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0–9, a–f, or A–F). Select the radio button for the key you want to make active. Be sure that you clearly understand how the WEP key settings are configured in your wireless adapter.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Using Push 'N' Connect (WPS) to Configure Your Wireless Network If your wireless clients support Wi-Fi Protected Setup (WPS), you can use this feature to configure the wireless modem router’s SSID and security settings and, at the same time, connect the wireless client securely and easily to the wireless modem router. Look for the symbol on your client device (computers that will connect wirelessly to the wireless modem router are clients).
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 To use the wireless modem router WPS button to add a WPS client: 1 Log in to the wireless modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up. 2 On the wireless modem router main menu, select Add a WPS Client, and then click Next. The following screen displays: WPS button Figure 10.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Using PIN Entry to Add a WPS Client Any wireless computer or wireless adapter that will connect to the wireless modem router wirelessly is a client. The client must support a WPS PIN, and must have a WPS configuration utility, such as the NETGEAR Smart Wizard or Atheros Jumpstart. The first time you add a WPS client, make sure that the Keep Existing Wireless Settings check box on the WPS Settings screen is cleared.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Connecting Additional Wireless Devices After WPS Setup You can add more WPS clients to your wireless network, or you can add a combination of WPS-enabled clients and clients without WPS.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Note: To make sure that your new wireless settings remain in effect, verify that the Keep Existing Wireless Settings checkbox is selected in the WPS Settings screen. 5 To view a list of all devices connected to your wireless modem router (including wireless and Ethernet-connected), see Viewing a List of Attached Devices on page 55.
3. Protecting Your Network 3 This chapter describes how to use the basic firewall features of the wireless modem router to protect your network.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 How to Change the Built-In Password 1 Log in to the wireless modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever password and LAN address you have chosen for the wireless modem router. Figure 13. 2 In the main menu, under Maintenance, select Set Password to display the following screen: Figure 14.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Viewing Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 128 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user. Select Logs under Security in the main menu. The Logs screen displays. Figure 15. Table 3. Field Description Date and time The date and time the log entry was recorded.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Blocking Sites The wireless modem router provides a variety of options for blocking Internet-based content and communications services. With its content filtering feature, the N300 Wireless Modem Router prevents objectionable content from reaching your PCs. The wireless modem router allows you to control access to Internet content by screening for keywords within Web addresses. Key content filtering options include: • Keyword blocking of HTTP traffic.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 . 3 To enable keyword blocking, select one of the following: • Per Schedule. Turn on keyword blocking according to the settings in the Schedule screen. • 4 Always. Turn on keyword blocking all the time, independent of the Schedule screen. Enter a keyword or domain in the Keyword field, click Add Keyword, and then click Apply. Some examples of keyword application follow: • If the keyword XXX is specified, the URL http://www.badstuff.com/xxx.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 To access the rules configuration of the wireless modem router, select Firewall Rules on the main menu, and then click Add for either an outbound or inbound service. The Firewall Rules screen displays. Figure 17. • To edit an existing rule, select its button on the left side of the table, and click Edit. • To delete an existing rule, select its button on the left side of the table, and click Delete.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Remember that allowing inbound services opens holes in your firewall. Enable only those ports that are necessary for your network. Following are two application examples of inbound rules. Inbound Rule Example: A Local Public Web Server If you host a public Web server on your local network, you can define a rule to allow inbound Web (HTTP) requests from any outside IP address to the IP address of your Web server at any time of day.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • Log. You can select whether the traffic will be logged. The choices are: - Never. No log entries will be made for this service. - Always. Any traffic for this service type will be logged. - Match. Traffic of this type that matches the settings and action will be logged. - Not match. Traffic of this type that does not match the settings and action will be logged.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Outbound Rules (Service Blocking) The wireless modem router allows you to block the use of certain Internet services by computers on your network. This is called service blocking or port filtering.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Add Custom Service button in the Services screen to add any additional services or applications that do not already appear. • Action. Choose how you want this type of traffic to be handled.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 21. For any traffic attempting to pass through the firewall, the packet information is subjected to the rules in the order shown in the Rules table, beginning at the top and proceeding to the default rules at the bottom. In some cases, the order of precedence of two or more rules might be important in determining the disposition of a packet. The Move button allows you to relocate a defined rule to a new position in the table.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Although the wireless modem router already holds a list of many service port numbers, you are not limited to these choices. Use the following procedure to create your own service definitions. To add or change a service: 1 Log in to the wireless modem router at its default LAN address of http://192.168.0.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Setting Times and Scheduling Firewall Services The wireless modem router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet. Setting Your Time Zone To localize the time for your log entries, you must specify your time zone: 1 Log in to the wireless modem router at its default LAN address of http://192.168.0.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Note: If your region uses daylight savings time, you must manually select Adjust for Daylight Savings Time on the first day of daylight savings time, and clear it at the end. Enabling daylight savings time causes one hour to be added to the standard time. 4 The wireless modem router has a list of NETGEAR NTP servers.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 25. 2 Select the Turn E-mail Notification On check box. 3 Enter your email details: • Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com) in the Your Outgoing Mail Server field. You might be able to find this information in the configuration screen of your e-mail program. If you leave this field blank, log and alert messages will not be sent by e-mail.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 - Time. Specifies the time of day to send the log. Relevant when the log is sent daily or weekly. If you select the Weekly, Daily, or Hourly option and the log fills up before the specified period, the log is automatically e-mailed to the specified e-mail address. After the log is sent, the log is cleared from the Wireless Modem Router’s memory. If the Wireless Modem Router cannot e-mail the log file, the log buffer might fill up.
4. Managing Your Network 4 This chapter describes features to help you manage your N300 Wireless Modem Router.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Note: To turn off the automatic firmware check at log in, clear the Check for Updated Firmware Upon Log-in check box on the Router Upgrade screen. If the wireless modem router discovers a newer version of firmware, the message on the left displays. If no new firmware is available, the message on the right displays. Figure 27.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 4 Under Maintenance on the wireless modem router main menu, select Router Upgrade to display the following screen: Figure 28. 5 Click Browse, and locate the firmware you downloaded (the file ends in .img or .chk). 6 Click Upload to send the firmware to the wireless modem router WARNING: When uploading firmware to the wireless modem router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 29. You can use the Show Statics and Connection Status buttons to view additional status information, as described in Connection Status on page 53 and Statistics on page 54. The following table explains Router Status screen fields. Table 4. Field Description Account Name The host name assigned to the wireless modem router. Firmware Version The version of the wireless modem router firmware. It changes if you upgrade the wireless modem router.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Table 4. Field ADSL Port Description MAC Address This field displays the Ethernet MAC address being used by the Internet (ADSL) port of the wireless modem router. IP Address This field displays the IP address being used by the Internet (ADSL) port of the wireless modem router. If no address is shown, the wireless modem router cannot connect to the Internet. Network Type The network type depends upon your ISP.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Table 4. Field WLAN1 WLAN2 WLAN3 WLAN4 Description Name (SSID) The wireless network name. Wireless AP Indicates if the access point feature is enabled. Broadcast Name Indicates if the wireless modem router is configured to broadcast its SSID for WLAN2. Connection Status To view the connection status, on the Router Status screen, click Connection Status. Figure 30.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Table 4-1. Item Description Obtaining IP Address The IP address assigned to the WAN port by the ADSL Internet Service Provider. Obtaining Network Mask The network mask assigned to the WAN port by the ADSL Internet Service Provider. Statistics To view statistics, on the Router Status screen, click Show Statistics. Figure 31. The following table describes the wireless modem router statistics. Table 4-2.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • To stop the polling, click Stop. Viewing a List of Attached Devices The Attached Devices table lists all IP devices that the wireless modem router has discovered on the local network. From the main menu, under Maintenance, select Attached Devices to view the table. Figure 32. For each device, the table shows the IP address, NetBIOS host name or device name (if available), and the Ethernet MAC address.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Backing Up and Restoring the Configuration The Restore and Backup options in the Backup Settings screen let you save and retrieve a file containing your Wireless Modem Router’s configuration settings. To save your settings, click Back Up. Your browser extracts the configuration file from the Wireless Modem Router and prompts you for a location on your computer to store the file. You can give the file a meaningful name at this time, such as comcast.cfg.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 34. You can use the Diagnostics screen to perform the following functions from the wireless modem router: • Ping an IP address to test connectivity to see if you can reach a remote host. • Perform a DNS lookup to test if an Internet name resolves to an IP address to verify that the DNS server configuration is working. • Display the Routing table to identify what other wireless modem routers the wireless modem router is communicating with.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 35. Note: Be sure to change the wireless modem router’s default configuration password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both uppercase and lowercase), numbers, and symbols. Your password can be up to 30 characters. To configure your wireless modem router for remote management: 1 Select the Turn Remote Management On check box.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • 3 To allow access from a single IP address on the Internet, select Only This Computer. Enter the IP address that will be allowed access. Specify the port number for accessing the management interface. Normal Web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote management Web interface. Choose a number between 1024 and 65535, but do not use the number of any common service port.
5. Advanced Configuration 5 The wireless modem router provides a variety of advanced features, which are described in the following sections: • WAN Setup • Configuring LAN Setup • Dynamic DNS Service • Setting up Static Routes • Configuring Universal Plug and Play • Building Wireless Bridging and Repeating Networks WAN Setup To view or change the WAN settings: 1 Log in to the wireless modem router at its default LAN address of http://192.168.0.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 36. The WAN Setup fields are described in the following table: Table 5. Setting Description Connect Automatically, as Required Usually, this check box is selected, so that an Internet connection is made automatically, whenever Internet-bound traffic is detected. If this causes high connection costs, you can clear the check box to disable this feature.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Setting Up a Default DMZ Server The default demilitarized zone (DMZ) server feature is helpful when you use some online games and video confrencing applications that are incompatible with NAT. The wireless modem router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 To configure LAN settings, log in to the wireless modem router, and under the Advanced heading, select LAN Setup. The following screen displays: Figure 37. If you make changes you must click Apply in order for the changes to take effect. Note: If you change the LAN IP address of the wireless modem router while connected through your Internet browser, you will be disconnected. You must then open a new connection to the new IP address and log in again.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 The LAN Setup fields are explained in the following table. Table 6. Settings LAN TCP/IP Setup DHCP Server For more information Description IP Address The LAN IP address of the wireless modem router. IP Subnet Mask The LAN subnet mask of the wireless modem router. Combined with the IP address, the IP Subnet Mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or wireless modem router.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Using the N300 Wireless Modem Router as a DHCP Server By default, the wireless modem router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the wireless modem router’s LAN. The assigned default gateway address is the LAN address of the wireless modem router. The wireless modem router assigns IP addresses to the attached computers from a pool of addresses specified in this screen.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 3 Type the MAC address of the computer or server. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices screen and paste it here. 4 Click Apply to enter the reserved address into the table. Note: The reserved address is not assigned until the next time the computer contacts the wireless modem router’s DHCP server.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 38. If you make changes you must click Apply in order for the changes to take effect. Note: If you change the LAN IP address of the wireless modem router while connected through the browser, you will be disconnected. You must then open a new connection to the new IP address and log in again.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 The LAN Setup fields are explained in the following table. Table 7. Settings LAN TCP/IP Setup DHCP Server For more information Description IP Address The LAN IP address of the wireless modem router. IP Subnet Mask The LAN subnet mask of the wireless modem router. Combined with the IP address, the IP Subnet Mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or wireless modem router.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Using the N300 Wireless Modem Router as a DHCP Server By default, the wireless modem router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the wireless modem router’s LAN. The assigned default gateway address is the LAN address of the wireless modem router. The wireless modem router assigns IP addresses to the attached computers from a pool of addresses specified in this screen.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 3 Type the MAC address of the computer or server. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices screen and paste it here. 4 Click Apply to enter the reserved address into the table. Note: The reserved address is not assigned until the next time the computer contacts the wireless modem router’s DHCP server.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 39. To configure Dynamic DNS: 1 Register for an account with one of the Dynamic DNS service providers whose names appear in the Service Provider list. For example, for DynDNS.org, select www.dyndns.org. 2 Select the Use a Dynamic DNS Service check box. 3 Select the name of your Dynamic DNS service provider. 4 Type the host name (or domain name) that your Dynamic DNS service provider gave you.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • Your company’s network address is 134.177.0.0. When you first configured your router, two implicit static routes were created. A default route was created with your ISP as the wireless modem router, and a second static route was created to your local network for all 192.168.0.x addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your router forwards your request to the ISP.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 41. b. Enter a route name for this static route in the Route Name field. This name is for identification purpose only. c. Select Private if you want to limit access to the LAN only. The static route will not be reported in RIP. d. Select Active to make this route effective. e. Enter the destination IP address of the final destination. f. Enter the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. g.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Configuring Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. 1 Select UPnP on the main menu to display the UPnP screen: Figure 43. 2 3 Fill in the settings on the UPnP screen: • Turn UPnP On.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • Click Refresh to update the portmap table and to show the active ports that are currently opened by UPnP devices. Building Wireless Bridging and Repeating Networks With the wireless modem router, you can build large bridged wireless networks that form an IEEE 802.11n Wireless Distribution System (WDS).
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Configuring a Point-to-Point Bridge Configuration In point-to-point bridge mode, the wireless modem router communicates as an access point with another bridge-mode wireless station. As a bridge, wireless client associations are disabled—only wired clients can be connected. You must enter the MAC address of the other bridge-mode wireless station in the field provided. Use wireless security to protect this communication.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Configuring a Repeater with Wireless Client Association In the repeater mode with wireless client association, the wireless modem router sends all traffic to a remote AP. For the repeater mode, you must enter the MAC address of the remote “parent” access point. Alternatively, you can configure the wireless modem router as the parent by entering the address of a “child” access point.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 3 • If you are using DHCP, AP devices should be set to Obtain an IP address automatically (DHCP Client) in the IP Address Source section of the Basic IP Settings screen. • AP devices must use the same SSID, channel, authentication mode, and encryption. Verify connectivity across the LANs.
6. USB Storage 6 This chapter describes how to access and configure a USB storage drive attached to your wireless modem router. Figure 47. Note: The USB port on the wireless modem router can be used only to connect USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, printers, CD drives, or DVD drives to the wireless modem router USB port.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 USB Drive Requirements The wireless modem router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown below. Table 6-3. Bus Speed/Second USB 1.1 12 Mbits USB 2.0 480 Mbits Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. The wireless modem router should work with USB 2.0 or 1.1-compliant external flash and hard drives.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Sharing Photos with Friends and Family You can create your own central storage location for photos and multimedia. This eliminates the need to log in to (and pay for) an external photo sharing site. To share files with your friends and family: 1 Insert your USB drive into the USB port on the wireless modem router either directly or with a USB cable.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Note: The password for admin is the same one that you use to access the wireless modem router. By default it is password. 3 Enable FTP via Internet in the USB Storage (Advanced Settings) screen. See Configuring USB Storage Advanced Settings on page 84. USB Storage Basic Settings You can view or edit basic settings for the USB storage device attached to your wireless modem router.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 You can also type \\readyshare in the address field of your Web browser. Note: If you logged in to the wireless modem router before you connected your USB device, you might not see your USB device in the wireless modem router screens until you log out and then log back in again. The following table explains the fields and buttons in this screen. Table 6-4. Fields and Buttons Description Network Device Name The default is \\readyshare.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Editing a Network Folder This process is the same from either the USB Storage (Basic Settings) screen or the USB Storage (Advanced Settings) screen. Click the Edit button to open the Edit Network Folder screen: Figure 50. You can use this screen to select a folder, to change the Share Name, or to change the Read Access or Write Access from All-no password to admin.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Figure 51. You can use this screen to specify access to the USB storage device. The following table explains the fields and buttons in the USB Storage Advanced Settings screen. Table 6-5. Fields Description Network Device Name The default is readyshare. This is the name used to access the USB device connected to the wireless modem router from your computer.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Table 6-5. Fields Description Available Folder Name Network Folders Volume name Full path of the used by the Network Folder. Volume name from the storage device (either USB drive or HDD). Total/Free Space The current utilization of the storage device. Share Name • You can click the name shown or you can type it into the address field of your Web browser.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Unmounting a USB Drive WARNING: Unmount the USB drive first before physically unplugging it from the wireless modem router. If the USB disk is removed or a cable is pulled while data is being written to the disk, it could result in file or disk corruption. To unmount a USB disk drive so that no users can access it, from the USB Settings screen, click the Safely Remove USB button. This takes the drive offline.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 4 Select the Allow only approved devices check box. 5 Click Apply so that your change goes into effect. If you want to approve another USB device, you must first use the Safely Remove USB Device button to unmount the currently connected USB device. Connect the other USB device, and then repeat this process.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • Network Neighborhood or My Network Place Enabling File and Printer Sharing Each computer’s network properties must be set to enable network communication with the USB drive. File and Printer Sharing for Microsoft Networks must be enabled, as described below. Note: In Windows 2000 and Windows XP, File and Printer Sharing is enabled by default.
7. Troubleshooting 7 This chapter provides information about troubleshooting your wireless modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to Basic Functioning .” • Have I connected the router correctly? Go to Basic Functioning .” • I cannot access the router’s configuration with my browser.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 If the ADSL link LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED is amber. If any of these conditions does not occur, refer to the appropriate following section.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 LAN or ADSL Port LED Is Not On If either the LAN LEDs or ADSL Link LED does not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the connected hub or workstation.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • Make sure you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information. If the router does not save changes you have made, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another screen, or your changes are lost. • Click the Refresh or Reload button in the Web browser.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 If disconnecting telephones does not result in a green ADSL link LED, check for the following: • Check that the telephone company has made the connection to your line and tested it. • Verify that you are connected to the correct telephone line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It might be necessary to use a swapper if your ADSL signal is on pins 1 and 4 or the RJ-11 jack.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 - Inform your ISP that you have bought a new network device, and ask them to use the router’s MAC address. - Configure your router to spoof your computer’s MAC address. This can be done in the Basic Settings screen. See the N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Setup Manual. Troubleshooting PPPoE or PPPoA The PPPoE or PPPoA connection can be debugged as follows: 1 Access the main menu of the router at http://192.168.0.1.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Resolving a ‘Reload Firmware’ Message When you attempt to connect to the Internet, Windows may display a message that you must reload the router’s firmware. If this situation occurs, a problem has been detected with the router’s firmware. To recover the firmware: 1 If you already have the firmware file on your PC, go directly to step 2. If you do not have the firmware file on your PC, obtain the firmware from the NETGEAR support site at http://www.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • • Wrong physical connections - Make sure that the LAN port LED is on. If the LED is off, follow the instructions in LAN or ADSL Port LED Is Not On on page 92.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the Web Configuration Manager (see Erasing the Configuration on page 56).
A. Technical Specifications This appendix provides technical specifications for the wireless modem router.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 General Specifications Table 0-1. Specification Description Network Protocol and Standards Compatibility Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America 120V, 60 Hz, input UK, Australia 240V, 50 Hz, input Europe 230V, 50 Hz, input All regions (output) 12 V AC @ 1.0A output Physical Dimensions 7.0" x 5.1" x 1.2" 177.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 router to return its configuration to the factory settings. This is called a hard reset. To perform a hard reset, press and hold the Restore Factory Settings button until the LEDs flash. Your wireless modem router restarts and returns to the factory configuration settings shown in the following table. Table A-1. Feature Default Behavior Login Modem Router user login URL http://www.routerlongin.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Table A-1. Feature Default Behavior DHCP ending IP address 192.168.0.
B. Related Documents B This appendix provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 0-2. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.
C. Notification of Compliance N ETGE A R Wireles s Routers C Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 FCC Caution • Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 • This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For detailed information the end-user should contact the national spectrum authority in France. • For complete DoC, visit the NETGEAR EU Declarations of Conformity website at: http://kb.netgear.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 Magyar [Hungarian] Alulírott, NETGEAR Inc. nyilatkozom, hogy a Radiolan megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Polski [Polish] Niniejszym NETGEAR Inc. oświadcza, że Radiolan jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português [Portuguese] NETGEAR Inc.
Index diagnostics 57 DMZ server 62 DNS server primary DNS server 12 secondary DNS server 12 dynamic DNS 70 DynDNS.org 70 Numerics 128-bit WEP 25 64-bit WEP 25 A access remote 57 viewing logs 34 access lists 22 account name 51 address reservation 65, 69 ADSL settings 13 attached devices 55 authentication, required by mail server 46 E e-mailing logs 45 erasing configuration 56 Ethernet MAC address.
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 logging in 8 logging out 8 logs sending 45 viewing 34 repeater mode with wireless client association 77 reserved IP adresses 65, 69 reset button 98 restoring configuration 56 default factory settings 56 restoring your password 98 restricting wireless access by MAC address 25 RIP (Router Information Protocol) 64, 68 router status, viewing 50 M MAC address configuring the MAC address 13 MAC address being rejected 97 MAC address filter 23 MAC address spoofin
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500 W WEP authentication 25 wireless card access list 22 wireless encryption WEP encryption 25 WPA encryption 26 wireless mode g & b 20 g only 20 wireless security 17, 29 110