RangeMax Dual Band Wireless-N Modem Router Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA May 2009 208-10449-01 v1.
©2009 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR, the NETGEAR logo, RangeMax and Smart Wizard are trademarks or registered trademarks of NETGEAR, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
Contents RangeMax Dual Band Wireless-N Modem Router Setup Manual Getting to Know Your Wireless Router ................................................................................. 1 Unpacking Your New Router ............................................................................................. 1 Hardware Features ............................................................................................................ 3 Front Panel ..............................................................
Troubleshooting .................................................................................................................... 29 Basic Functioning ............................................................................................................ 29 Power LED Is Off ...................................................................................................... 30 Power LED Is Red .....................................................................................................
Getting to Know Your Wireless Router Congratulations on your purchase of a NETGEAR® high-speed wireless router, the RangeMax Dual Band Wireless-N Modem Router. Before you begin installing your router, check the package contents (see “Unpacking Your New Router” on page 1). Become familiar with the front and back panels of your router—especially the LEDs—and the important information on the router label (see “Hardware Features” on page 3).
To prepare your router for installation: The modem router has internal wireless antennas. For optimal wireless network performance, use the stand (included in the package) to position your modem router upright with the NETGEAR logo at the top. This position also ensures proper heat dissipation and stability. 1. Orient your modem router so that the NETGEAR logo is toward the top. 2. Insert the tabs of the stand into the slots on the bottom of your router as shown in Figure 1.
Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel. Front Panel The modem router front panel shown below contains status LEDs. 1 2 3 4 5 6 7 Figure 2 You can use the LEDs to verify various conditions. Table 1 describes each LED. Table 1. Label 1. Power LED Descriptions LED Activity Description Solid green Power is supplied to the router.
Table 1. LED Descriptions (continued) Label LED Activity Description Solid amber* The unit is operating in Legacy G mode at 2.4 GHz (5 GHz Mode [item 4] is also on). Solid green† 3. 2.4 GHz N/G-Band 4. 5.0 GHz N-Band Blinking amber/ Blinking green Data is being communicated over a wireless network. Solid blue‡ The unit is operating in 11n mode at 5 GHz (2.4 GHz Mode [item 3] is also on, amber). Off 11n mode at 5 GHz is off (2.4 GHz Mode [item 3] is on, green).
Back Panel The back panel of the modem router contains port connections. 1 2 3 4 5 6 Figure 3 Viewed from top to bottom, the rear panel contains the following elements: 1. RJ-11 ADSL port for connecting the router to an ADSL line 2. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers 3. USB port 4. Restore Factory Settings push button 5. Power (On/Off) button 6.
Modem Router Dome Dome Figure 4 The top of the modem router includes a dome that performs two functions: 1. Antenna display lights. The lights identify the activity of the eight internal antennas, flashing to show which combination of antennas is receiving the strongest signals. These status lights are on by default but can be turned off by tapping the dome. 2. Push 'N' Connect (WPS). The dome acts as a push-button for the router to enable WPS security with other WPS-enabled devices.
Before using these Wi-Fi Protected Setup (WPS) push-button procedures, verify that your device (a notebook, adapter, or other device) supports WPS. To use the WPS method to implement security, see “Using Push 'N' Connect (WPS) to Configure Your Wireless Network” on page 24. To turn the antenna display lights on or off: 1. Tap the dome for less than 2 seconds. If lights are off, they will turn on. 2. Tap the dome for less than 2 seconds. If lights are on, they will turn off.
Positioning Your Modem Router for Optimal Wireless Connections The modem router has internal wireless antennas. For optimal wireless network performance, use the stand (included in the package) to position your modem router upright with the NETGEAR logo at the top. This position also ensures proper heat dissipation and stability. The modem router lets you access your network from virtually anywhere within the operating range of your wireless network.
microfilters, and PC(s); configure your wireless settings; and enable wireless security for your network. When you have finished, you will be Internet ready! If you have a Macintosh or Linux system, you need to use the manual installation method (see “Installing Your Router Manually (Advanced, Mac, and Linux Users)” on page 13). You can set up your modem router using one of two methods:. • Smart Wizard Setup: The Smart Wizard setup is available on your Resource CD.
Installing Your Router Using the Smart Wizard To use the Smart Wizard, you must be using a PC with Windows Vista, or Windows 2000 or Windows XP with Service Pack 2. The Smart Wizard setup procedure should take about 20 minutes to complete. Before using the Smart Wizard to set up your router, ensure that: • You have an ADSL Internet service connection through an Internet Service Provider (ISP). • You have the configuration information provided by your ISP.
during installation, you can always access the modem router’s menu later to select a security option (see “Accessing Your Router After Installation”). To ensure optimum performance of your high-speed wireless router, the wireless adapter card for each computer in your network should support the same technology as your router (see the online User Manual for more information).
1. Click Yes to check for new firmware (recommended). The modem router automatically checks the NETGEAR database for a new firmware image file. If no new firmware version is available, the message “No New Firmware Version Available” displays. (If you select “No,” you can check for new firmware later; see the online User Manual). 2. If new firmware is available, click Yes, and the router automatically upgrades itself with the latest firmware.
Installing Your Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL service connection through an Internet Service Provider (ISP). • The configuration information your ISP gave you.
Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone. If you purchased the modem router in a country where a microfilter is not included, you must acquire one.
Connecting Your Modem Router Before you install your modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer.
• Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the phone to the phone line connector (A). A Figure 9 To use a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and then connect the phone to the filter. 2. Connect the modem router to the ADSL filter.
C B Figure 10 Improperly connecting a filter to your modem router will block your ADSL connection. 3. Connect the Ethernet cable (D) from a modem router LAN port to the Ethernet adapter in your computer. 4. Connect the power adapter to the router and plug it in to a power outlet.
D Figure 11 5. Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. Verifying Your Connection Verify that your router is connected correctly by checking the modem router status lights. • • • The power light should turn solid green. If it does not, see “Basic Functioning” on page 29. The ADSL link light is lit, indicating an ADSL connection. This might take a minute. Both the 2.GHz N/G-Band and 5.
Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your modem router to set it up initially and to make any changes to your wireless router’s settings later. The factory default state is reset when you use the Restore Factory Settings button. See “Restoring the Default Configuration and Password” on page 36 for more information. To access the router: 1. Type http://192.168.0.1 in the address field of your browser, and then click Enter.
2. When prompted, enter admin for the user name and password for the password, both in lowercase letters. (For security reasons, the modem router has its own user name and password.) The modem router user name and password are not the same as any user name or password you might use to log in to your Internet connection. The Main menu displays. 3. From the menu options in the left navigation pane, click Setup Wizard. The Setup Wizard screen will display. Figure 14 4.
• Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page 29. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support.
Configuring Your Wireless Network After installing your router, you must log into the router to complete your wireless setup. The wireless network settings of the router must match the wireless network settings of any wireless devices that connect wirelessly to the router (such as wireless adapter cards and wireless computers). For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security.
Setting Your SSIDs and Wireless Security Manually To specify the wireless settings, you must know the following: • Name (11N SSID). The default is NETGEAR-DualBand-N. • Name (11G SSID). The default is NETGEAR-2.4G. • The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. The default is Up to 270 Mbps at 5 GHz and 54 Mbps at 2.4 GHz. • Wireless security option. NETGEAR strongly recommends that you use wireless security.
To set up your computers for wireless connectivity: 1. Program the wireless settings of each computer or wireless adapter to have the same SSID (wireless network name) as the router. 2. Check that the wireless adapter on each computer can support the mode and security option that you selected. (If you have a question, see the online User Manual or review the settings you selected in “Specifying Wireless Settings” on page 22). 3.
the WPS-capable client. (For more information on setting up a mixed network, see the on-line User Manual. A link to the User Manual is on the Resource CD.). If you choose to use WPS, the only security methods supported are WPA-PSK and WPA2-PSK. WEP security is not supported by WPS. These instructions assume that you are configuring WPS on the router for the first time and connecting a WPS-capable device. To set up basic wireless connectivity: 1.
– Select the Push Button radio box and either press the WPS Push Button on the side of the router or click the soft WPS Push Button on the screen (as shown below). – The router will attempt to communicate with the client; you have 2 minutes to enable WPS from the client device using the client’s WPS networking utility. : Figure 16 • Entering a PIN. If you want to use the PIN method, select the PIN radio box. A screen similar to the one shown below displays.
• If a connection is established, the router WPS screen displays a message confirming that the wireless client was successfully added to the wireless network. (The router has generated an SSID, implemented WPA/WPA2 wireless security (including a PSK security password) on the router and has sent this configuration to the wireless client.) 4. Note the new SSID and WPA/WPA2 password for the wireless network.
5. Leave the Wireless mode at the default setting of Up to 270 Mbps at 5GHz and 54 Mbps at 2.4GHz. This mode is backward compatible with 802.11b and 802.11g wireless adapters. 6. Click Apply to save your changes. If you are configuring the router from a wireless computer and you change the router’s SSID, channel, or security settings, you will lose your wireless connection when you click Apply. You must then change the wireless settings of your computer to match the router’s new settings. 7.
Troubleshooting This chapter gives information about troubleshooting your modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning” on page 29. • Have I connected the router correctly? Go to “Cannot Access the Router Menu” on page 32. • I cannot access the router’s configuration with my browser.
• • The ADSL link LED is lit, indicating that a link has been established to the connected device. The Wireless LEDs are lit. If any of these conditions does not occur, refer to the appropriate following section. Power LED Is Off If the Power and other LEDs are off when your router is turned on: • Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet.
Troubleshooting the ISP Connection If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection. ADSL Link LED If your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the ADSL link LED. ADSL Link LED Is Off If the ADSL Link LED is off, disconnect all telephones on the line.
If disconnecting telephones does not result in a green ADSL link LED, there may be a problem with your wiring. If the telephone company has tested the ADSL signal at your Network Interface Device (NID), then you may have poor quality wiring in your house. Internet LED is Red If the Internet LED is red, the device was unable to connect to the Internet. Verify the following: • Check that your log-in credentials are correct, or that the information you entered on the Basic Settings screen is correct.
• If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.0.1. This procedure is explained in “Using the Restore Factory Settings Button” on page 37. • Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded. • Try quitting the browser and launching it again.
• Your ISP may check for your computer's host name. Assign the computer Host Name of your ISP account to the modem router in the browserbased Setup Wizard. • Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for your computer’s MAC address. In this case: – Inform your ISP that you have bought a new network device, and ask them to use the router’s MAC address; or – Configure your router to spoof your computer’s MAC address. This can be done in the Basic Settings menu.
Network Access” on page 41. Alternatively, you can configure your computer manually with DNS addresses, as explained in your operating system documentation. • Your computer may not have the wireless ADSL modem router configured as its TCP/IP default gateway. If your computer obtains its information from the modem router by DHCP, reboot the computer and verify the modem router address as described in “Preparing a Computer for Network Access” on page 41.
– Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN LEDs Are Off” on page 30. – • Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router. Wrong network configuration – Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation.
• Use the Restore Factory Settings button on the rear panel of the router. Use this method for cases when the administration password or IP address is not known. Using the Restore Factory Settings Button To restore the factory configuration settings without knowing the administration password or IP address, you must use the Restore Factory Settings button on the rear panel of the modem router. 1. Press and hold the Restore Factory Settings button until the Power LED turns red (about 6 seconds). 2.
Technical Specifications This appendix provides technical specifications for the modem router. General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America 120V, 60 Hz, input UK, Australia 240V, 50 Hz, input Europe 230V, 50 Hz, input All regions (output) 12V @ 1.5A output Physical Dimensions 8.9" x 6.8" x 1.5" (225.
Default Configuration You can use the reset button located on the front of your device to reset all settings to their factory defaults. This is called a hard reset. To perform a hard reset, push and hold the reset button for three seconds. Your device will return to the factory configuration settings shown in the table below. Feature Default Behavior Router Login User login URL http://www.routerlogin.net or http://www.routerlogin.
Feature Default Behavior Inbound (communications coming in from Disabled (except traffic on port 80, the http port) the Internet) Outbound (communications going out to the Internet) Enabled (all) Source MAC filtering Disabled Wireless Wireless communication Enabled Name (11N SSID) NETGEAR-Dual Band-N Name (11G SSID) NETGEAR-2.4G Security Disabled Broadcast SSID Enabled Country/Region United States in the North America, otherwise varies by region. For Annex B, Germany is default region.
Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Communications http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing a Computer for http://documentation.netgear.com/reference/enu/wsdhcp/index.
Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/. Setup documentation is available on the CD, on the support website, and on the documentation website.
