RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA 202-10463-02 September 2009 v1.
©2009 by NETGEAR, Inc. All rights reserved. Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. Registration is required before you can use our telephone support service. Product updates and Web support are always available by going to: http://www.netgear.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website.
NOTE: This product’s firmware limits operation to only the channels allowed in a particular Region or Country. Therefore, all options described in this user's guide may not be available in your version of the product. Europe – EU Declaration of Conformity Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC).
Nederlands [Dutch] Hierbij verklaart NETGEAR Inc. dat het toestel Radiolan in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, NETGEAR Inc., jiddikjara li dan Radiolan jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Magyar [Hungarian] Alulírott, NETGEAR Inc.
FCC Declaration Of Conformity We NETGEAR, Inc., 4500 Great America Parkway, Santa Clara, CA 95054, declare under our sole responsibility that the model DGND3300 RangeMax Dual Band Wireless-N Modem Router complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation.
Product and Publication Details Model Number: DGND3300 Publication Date: September 2009 Product Family: Modem Router Product Name: RangeMax Dual Band Wireless-N Modem Router Home or Business Product: Home Language: English Publication Part Number: 202-10463-02 vi v1.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Contents About This Manual Conventions, Formats, and Scope ....................................................................................xi How to Use This Manual ..................................................................................................xii How to Print This Manual .................................................................................................xii Revision History ................................
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Wireless Guest Networks .............................................................................................2-17 Chapter 3 Protecting Your Network Protecting Access to Your Modem Router .....................................................................3-2 Changing the Built-In Password ...............................................................................3-2 Restricting Access by MAC Address ................................
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Sharing Large Files with Colleagues ........................................................................5-3 USB Storage Basic Settings ...........................................................................................5-4 Editing a Network Folder ................................................................................................5-7 Configuring USB Storage Advanced Settings ...............................................
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 8 Troubleshooting Quick Tips .......................................................................................................................8-1 Troubleshooting with the LEDs .......................................................................................8-2 Cannot Access the Modem Router Menu .......................................................................8-4 Cannot Access the Internet .............................
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual About This Manual The user manual provides information for configuring the features of the NETGEAR® RangeMax Dual Band Wireless-N Modem Router beyond initial configuration settings. Initial configuration instructions can be found in the Setup Manual. You should have basic to intermediate computer and Internet skills.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Scope. This manual is written for the Dual Band Wireless-N Modem Router according to these specifications: Product Version RangeMax Dual Band Wireless-N Modem Router Manual Publication Date September 2009 For more information about network, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related Documents.” Note: Product updates are available on the NETGEAR, Inc. website at http://www.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 1 Configuring Your Internet Connection This chapter describes how to configure your Dual Band Wireless-N Modem Router Internet connection. When you install your modem router using the Resource CD as described in the Setup Manual, these settings are configured automatically for you. This chapter provides instructions on how to log in to the modem router for further configuration.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Logging In to Your Modem Router You can log in to the modem router to view or change its settings. Links to Knowledge Base and documentation are also available on the modem router main menu. Note: Your computer must be configured for DHCP. For help with configuring DHCP, see the documentation that came with your computer or see the link to the online document in “Preparing Your Network” in Appendix B.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Checking for Firmware Updates screen. After initial configuration, this screen displays unless you previously cleared the Check for Updated Firmware Upon Log-in check box. Figure 1-2 Note: If the modem router is not configured (is in its factory default state) when you log in, the Setup Wizard displays. See “Using the Setup Wizard” on page 1-4.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Using the Setup Wizard You can manually configure your Internet connection using the Basic Settings screen, or you can allow the Setup Wizard to detect your Internet connection. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. This feature is not the same as the Smart Wizard on the Resource CD that is used for installation. To use the Setup Wizard: 1.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 2. Select Basic Settings from the modem router menu to display the Basic Settings screen: Figure 1-5 3. Select Yes or No depending on whether your ISP requires a login. This selection changes the fields available on the Basic Settings screen. • Yes. If your ISP requires a login, select the encapsulation method. Enter the login name. If you want to change the login time-out, enter a new value in minutes. • No.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual When your Internet connection is working, you do not need to launch the ISP’s login program on your computer to access the Internet. When you start an Internet application, your modem router automatically logs you in The fields that are displayed depend on whether or not your Internet connection requires a login.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 1-1. Basic Settings screen fields Settings Description Does Your ISP Require a Login? • Yes • No These fields Account Name appear only if no (If required) login is required. Domain Name (If required) Enter the account name provided by your ISP. This might also be called the host name. Login These fields appear only if your ISP Password requires a login. Service Name The login name provided by your ISP.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 1-1. Basic Settings screen fields (continued) Settings Description NAT (Net Address Translation) NAT automatically assigns private IP addresses (10.1.1.x) to LAN-connected devices. • Enable. Usually NAT is enabled. • Disable. This disables NAT, but leaves the firewall active. Disable NAT only if you are sure that you do not require it. When NAT is disabled, only standard routing is performed by this router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual NETGEAR recommends that you use the Setup Wizard to automatically detect and configure your ADSL settings. This usually works fine. However, if you have technical experience and are sure of the multiplexing method and virtual circuit number for the virtual path identifier (VPI) and virtual channel identifier (VCI), you can specify those settings here.
Chapter 2 Safeguarding Your Network For a wireless connection, the SSID, also called the wireless network name, and the wireless security setting must be the same for the modem router and wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless security. Warning: Computers can connect wirelessly at a range of several hundred feet. This can allow others outside of your immediate area to access your network.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual – Wireless security option. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. See “Manually Configuring Your Wireless Settings” on page 2-4.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • If using multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11). The time it takes to establish a wireless connection can vary depending on both your security settings and placement. WEP connections can take slightly longer to establish.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual For more information about wireless technology, see the link to the online document in “Wireless Networking Basics” in Appendix B. Manually Configuring Your Wireless Settings You can view or manually configure the wireless settings for the modem router in the Wireless Settings screen. If you want to make changes, make sure to note the current settings first.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 3. Select the region in which the modem router will operate. 4. For initial configuration and test, leave the other settings unchanged. 5. To save your changes, click Apply. 6. Configure and test your computers for wireless connectivity. Program the wireless adapter of your computers to have the same SSID and wireless security settings as your modem router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 2-1. Wireless Settings (continued) Settings Description Security Options • Disable. You can use this setting to establish wireless connectivity before implementing wireless security. NETGEAR strongly recommends that you implement wireless security. • WEP (Wired Equivalent Privacy). Use encryption keys and data encryption for data security. Select 64-bit or 128-bit encryption. See “Configuring WEP Wireless Security.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 3. In the Security Options section, select the WEP radio button: Figure 2-3 4. Select the Authentication Type: Automatic, Open System, or Shared Key. The default is Open System. Note: The authentication scheme is separate from the data encryption. You can select an authentication scheme that requires a shared key but still leaves the data transmissions unencrypted.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Passphrase. To use a passphrase to generate the keys, enter a passphrase, and click Generate. This automatically creates the keys. Wireless stations must use the passphrase or keys to access the modem router. Note: Not all wireless adapters support passphrase key generation. • Key 1-Key4. These values are not case-sensitive. You can manually enter the four data encryption keys.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual To configure WPA or WPA2 in the modem router: 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem router. 2. Select Wireless Settings from the main menu. 3. On the Wireless Setting screen, select the radio button for the WPA or WPA2 option of your choice.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Shared Key. This is shared between the wireless access point and the Radius server during authentication. 7. To save your settings, click Apply.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Using a WPS Button to Add a WPS Client Any wireless computer or wireless adapter that will connect to the modem router wirelessly is a client. The client must support a WPS button, and must have a WPS configuration utility, such as the NETGEAR Smart Wizard or Atheros Jumpstart. To use the modem router WPS button to add a WPS client: 1. Log in to the modem router at its default LAN address of http://192.168.0.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual To access the Internet from any computer connected to your modem router, launch a browser such as Microsoft Internet Explorer or Mozilla Firefox. You should see the modem router’s Internet LED blink, indicating communication to the ISP. Note: If no WPS-capable client devices are located during the 2-minute time frame, the SSID will not be changed, and no security will be implemented on the modem router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 4. Go to the client wireless computer. Run a WPS configuration utility. Follow the utility’s instructions to generate a PIN. Take note of the client PIN. 5. From the modem router Add WPS Client screen, enter the client PIN number, and then click Next. • The modem router tries to communicate with the client for 4 minutes. • The modem router WPS screen displays a message confirming that the client was added to the wireless network.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual The WPS settings show the modem router PIN, Disable Router’s PIN, and the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is cleared. This allows the modem router to automatically generate the SSID and WPA/WPA2 security settings when it implements WPS.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Adding Both WPS and Non-WPS Clients For non-WPS clients, you cannot use the WPS setup procedures to add them to the wireless network. You must record, and then manually enter your security settings (see “Manually Configuring Your Wireless Settings” on page 2-4). To connect a combination of non-WPS enabled and WPS-Enabled clients to the modem router: 1.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Restricting Access to Your Modem Router You can use the Advanced Wireless Settings screen to enable or disable the wireless router radio and the SSID broadcast. From the main menu, select Advanced Wireless Settings to display the following screen: Figure 2-8 • Enable Wireless Router Radio. You can completely turn off the wireless portion of the modem router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • WPS Settings. These are Push 'N' connect settings used by the modem router when WPS clients are added. – Router’s PIN. The number that the modem router broadcasts when adding a WPS client with the PIN method. – Disable Router PIN. Selecting this checkbox disables the modem router’s PIN. – Keep Existing Wireless Settings.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 2-2. Wireless Modes and Guest Networks (continued) Mode in Wireless Settings Screen Up to 130Mbps at 5GHz & 54Mbps at 2.4GHz Up to 130 Mbps at 2.4GHz Wireless Compatibility Menu Selection Guest Network Default SSID Guest Network a/n NETGEAR-2.4G_n_Guest1 • 5GHz 802.11a • 5GHz 802.11n Guest Network b/g NETGEAR-2.4G_g_Guest1 • 2.4GHz 802.11g • 2.4GHz 802.11b Guest Network a/n NETGEAR-2.4G_n_Guest1 • 2.4GHz 802.11n • 2.4GHz 802.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 4. Enter a value of up to 32 alphanumeric characters. For the selected guest network, the same name must be assigned to all wireless devices in your network. Note: Wireless security is disabled by default. NETGEAR strongly recommends that you implement wireless security for the guest network. 5. To configure wireless security for the guest network, enter the security options.
Chapter 3 Protecting Your Network This chapter describes how to use the content filtering and reporting features of the Dual Band Wireless-N Modem Router to protect your network.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Protecting Access to Your Modem Router For security reasons, the modem router has its own user name and password. Also, after a period of inactivity for a set length of time, the administrator login automatically disconnects. When prompted, enter admin:for the user name and password for the password. You can use procedures in the following sections to change the password and the amount of time for the administrator’s login time-out.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual To restrict access based on MAC addresses: 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin, and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem router. Note: If you configure the router from a wireless computer, add your computer’s MAC address to the access list.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 3. Select the Turn Access Control On checkbox. Figure 3-2 Note: If the Turn Access Control On checkbox is selected and the Trusted Wireless Stations list is blank; then no wireless PCs will be able to connect to your wireless network. 4.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Blocking Access to Internet Sites The modem router allows you to restrict access based on Web addresses and Web address keywords. Up to 255 entries are supported in the Keyword list. Keyword application examples: • If the keyword XXX is specified, the URL www.zzzyyqq.com/xxx.html is blocked. • If the keyword .com is specified, only websites with other domain suffixes (such as .edu, .org, or .gov) can be viewed.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Delete a keyword or domain name by selecting it from the list and clicking Delete Keyword. 4. You can specify one trusted user, which is a computer that is exempt from blocking and logging. Specify a trusted user by entering that computer’s IP address in the Trusted IP Address fields. Since the trusted user is identified by IP address, you should configure that computer with a fixed IP address. 5.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Ports to enable MSN and AOL Instant Messaging are open by default. To close these ports, select the Close IM Ports radio button, and then click Apply so that your changes take effect. When these ports are closed Instant Messaging will not function. To add or edit a rule from the Firewall Rules screen: 1. To edit a rule, select its radio button. To add a rule, click Add (it does not matter which radio button is selected).
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 3-1. Adding or Editing Firewall Service Rules Field Outbound Rules Action • For Inbound rules, BLOCK rules are only • For Outbound rules, ALLOW rules are useful if the traffic is already covered by only useful if the traffic is already covered an ALLOW rule. (That is, you want to by a BLOCK rule. (That is, you want to block a subset of traffic that is currently allow a subset of traffic that is currently allowed by another rule.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Port Forwarding Using the port forwarding feature, you can allow certain types of incoming traffic to reach servers on your local network. For example, you might make a local Web server, FTP server, or game server visible and available to the Internet. Use the Port Forwarding screen to configure the modem router to forward specific incoming protocols to computers on your local network.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Adding a Pre-set Port Forwarding Rule 1. From the Port Forwarding screen, click Add to display the following screen: Figure 3-7 2. Select the rule from the drop-down Service Name list. 3. Fill in the Server IP Address field and then click Apply. Adding a Custom Port Forwarding Rule 1. From the Port Forwarding screen, click Add. 2. Select the Custom Rule radio button and the screen changes: Figure 3-8 3-10 Protecting Your Network v1.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 3. Enter a name in the Service Name field. 4. In the Service Type field, select the protocol. If you are unsure, select TCP/UDP. 5. Fill in the Starting Port and Ending Port fields. 6. In the Server IP Address field, enter the IP address of your local computer that will provide this service. 7. Click Apply. The service appears in the list.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Figure 3-9 2. Specify the information for port triggering: • Service Name. Enter a name for the rule, up to 30 characters. • Service User. The PC on the LAN that can use the Port Triggering rule to create a dynamic inbound mapping to it. There are 2 options: (1) the Port Triggering rule is applied to all PCs on the LAN. That is, any PC on the LAN can use the rule and make the router to open a dynamic mapping to it.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on your network sends a request for service to a server computer on the Internet, the requested service is identified by a service or port number. This number appears as the destination port number in the transmitted IP packets. For example, a packet that is sent with destination port number 80 is an HTTP (Web server) request.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual You must determine which port number or range of numbers is used by the application. The service port numbers for many common protocols are defined by the Internet Engineering Task Force (IETF) and published in RFC1700, “Assigned Numbers.” Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual b. Time of Day. Select a start and end time in 24-hour format. Select All Day for 24-hour blocking. Click Apply. Be sure to select your time zone in the E-mail screen as described in “Setting the Time” on page 3-18. 3. Click Apply to save your settings. Note: For information about setting the time, see “Setting the Time” on page 3-18.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Select Logs under Security in the main menu. The Logs screen displays. Figure 3-13 Table 3-2. Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded. Source IP The IP address of the initiating device for this log entry. Target address The name or IP address of the website or newsgroup visited or to which access was attempted. Action Whether the access was blocked or allowed.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Configuring E-mail Alert and Web Access Log Notifications To receive logs and alerts by e-mail, you must provide your e-mail account information. To configure e-mail alert and web access log notifications: 1. Select E-mail under Security in the main menu. The E-mail screen displays. Figure 3-14 2. To receive e-mail logs and alerts from the modem router, select the Turn E-mail Notification On check box. a.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 4. You can specify that logs are automatically sent by e-mail with these options: • Send alert immediately. Select this check box for immediate notification of attempted access to a blocked site or service. • Send Logs According to this Schedule. Specifies how often to send the logs: Hourly, Daily, Weekly, or When Full. – Day. Specifies which day of the week to send the log. Relevant when the log is sent weekly or daily. – Time.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 4 Managing Your Network This chapter describes features to help you manage your Dual Band Wireless-N Modem Router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Note: To turn off the automatic firmware check at log in, clear the Check for Updated Firmware Upon Log-in check box on the Router Upgrade screen. If the modem router discovers a newer version of firmware, the message on the left displays. If no new firmware is available, the message on the right displays. Figure 4-2 To upgrade, click Yes to allow the modem router to download and install the new firmware.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 3. If the firmware version on the NETGEAR website is newer than the firmware on your modem router, download the file to your computer. 4. Under Maintenance on the modem router main menu, select Router Upgrade to display the following screen: Figure 4-3 5. Click Browse, and locate the firmware you downloaded (the file ends in .img or .chk). 6. Click Upload to send the firmware to the modem router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Viewing Modem Router Status Information To view modem router status and usage information, from the main menu, under the Maintenance heading, select Router Status. The Router Status screen displays. Figure 4-4 You can use the Show Statics and Connection Status buttons to view additional status information, as described in “Connection Status” on page 4-6 and “Statistics” on page 4-7. The following table explains Router Status screen fields.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 4-1. Modem Router Status Fields Field Description Account Name The host name assigned to the modem router. Firmware Version The version of the modem router firmware. It changes if you upgrade the modem router. Internet Port MAC Address The Media Access Control address. This is the unique physical address being used by the Internet (WAN) port of the modem router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 4-1. Modem Router Status Fields (continued) Field Description Wireless 11G Channel Port (continued) Identifies the 11G channel of the wireless port being used. Click the link to the online document “Wireless Networking Basics” in Appendix B for the frequencies used on each channel. In Up to 270Mbps at 2.4GHz mode and Up to 130Mbps at 2.4GHz mode, the 11G channel is not active.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual The following table describes the connection status settings. Table 4-2. Connection Status Settings Item Description Connection Time The time elapsed since the last connection to the Internet through the ADSL port. Connecting to sender The connection status. Negotiation Success or Failed. Authentication Success or Failed. Obtaining IP Address The IP address assigned to the WAN port by the ADSL Internet Service Provider.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 4-3. Modem Router Statistics (continued) Item Description Status The link status of the port. TxPkts The number of packets transmitted on this port since reset or manual clear. RxPkts The number of packets received on this port since reset or manual clear. Collisions The number of collisions on this port since reset or manual clear. Tx B/s The current transmission (outbound) bandwidth used on the WAN and LAN ports.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Managing the Configuration File The configuration settings of the Dual Band Wireless-N Modem Router are stored within the modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. From the main menu, under Maintenance, select Backup Settings. Figure 4-8 The following sections describe the available options.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual To restore your settings from a saved configuration file, enter the full path to the file on your computer, or click Browse to browse to the file. When you have located it, click Restore to send the file to the modem router. The modem router then reboots automatically. Warning: Do not interrupt the reboot process.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual You can use the Diagnostics screen to perform the following functions from the modem router: • Ping an IP address to test connectivity to see if you can reach a remote host. • Perform a DNS lookup to test if an Internet name resolves to an IP address to verify that the DNS server configuration is working. • Display the Routing table to identify what other modem routers the modem router is communicating with.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Note: Be sure to change the modem router’s default configuration password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both uppercase and lowercase), numbers, and symbols. Your password can be up to 30 characters. To configure your modem router for remote management: 1. Select the Turn Remote Management On check box. 2.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 5 USB Storage This chapter describes how to access and configure a USB storage drive attached to your modem router. Figure 5-1 Note: The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, printers, CD drives, or DVD drives to the modem router USB port.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual USB Drive Requirements The modem router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown below. Bus Speed/Second USB 1.1 12 Mbits USB 2.0 480 Mbits Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. The modem router should work with USB 2.0 or 1.1-compliant external flash and hard drives.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual A few common uses are described in the following sections. Sharing Photos with Friends and Family You can create your own central storage location for photos and multimedia. This eliminates the need to log in to (and pay for) an external photo sharing site. To share files with your friends and family: 1. Insert your USB drive into the USB port on the modem router either directly or with a USB cable.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 1. To protect your network, set up appropriate security. Create a user name and password for the colleague with appropriate access. 2. If you want to limit USB drive access to only Read Access, from the modem router USB Storage (Basic Settings) screen, click Edit a Network folder. In the Write Access field, select admin, and then click Apply. Note: The password for admin is the same one that you use to access the modem router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual By default, the USB storage device is available to all computers on your local area network (LAN). To access your USB device from this screen, you can click the Network/Device Name or the Share Name. Network/Device Name: \\readyshare Share Name: \\readyshare\USB_Storage Figure 5-3 You can also type \\readyshare in the address field of your Web browser.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 5-1. USB Storage Basic Settings Fields and Buttons Available Network folders Description Folder Name Full path of the used by the Network Folder. Volume name Volume name from the storage device (either USB drive or HDD). Total/Free Space Shows the current utilization of the storage device. Share Name • You can click the name shown or you can type it in the address field of your Web browser.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Editing a Network Folder This process is the same from either the USB Storage (Basic Settings) screen or the USB Storage (Advanced Settings) screen. Click the Edit button to open the Edit Network Folder screen: Figure 5-4 You can use this screen to select a folder, to change the Share Name, or to change the Read Access or Write Access from All-no password to admin.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Configuring USB Storage Advanced Settings To configure advanced USB settings, under the USB heading on the modem router main menu, select Advanced Settings. The USB Storage (Advanced Settings) screen displays: Figure 5-5 You can use this screen to specify access to the USB storage device. The following table explains the fields and buttons in the USB Storage Advanced Settings screen. Table 5-2.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 5-2. USB Storage Advanced Settings (continued) Fields Access Method Description Network Connection Enabled by default, this allows all users on the LAN to have access to the USB drive. HTTP Disabled by default. If you enable this setting, you can type http://readyshare to access the USB drive. HTTP (via Internet) Disabled by default.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Creating a Network Folder From the USB Storage (Advanced Settings) screen. Click the Create a Network Folder button to open the Create a Network Folder screen: Figure 5-6 You can use this screen to create a folder and to specify its Share Name, Read Access, and Write Access from All-no password to admin. The password for admin is the same one that is used to log in to the modem router main menu. By default it is password.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Specifying Approved USB Devices You can specify which USB devices are approved for use when connected to the modem router. 1. Under the Advanced Heading, select USB Settings from the main menu, and then click Approved Devices. The USB Drive Approved Settings screen displays: Figure 5-7 2. Select the USB device from the Available USB Devices list. 3. Click Add. 4. Select the Allow only approved devices check box. 5.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Connecting to the USB Drive from a Remote Computer To connect to the USB drive from remote computers using a Web browser, you must use the router’s Internet port IP address. Locating the Internet Port IP Address The Router Status screen shows the Internet port IP address: 1. Log in to the modem router. 2. Under the Maintenance section in the left navigator, click Router Status. 3. Record the IP address that is listed for the Internet Port.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Network Neighborhood or My Network Place Enabling File and Printer Sharing Each computer’s network properties must be set to enable network communication with the USB drive. File and Printer Sharing for Microsoft Networks must be enabled, as described below. Note: In Windows 2000 and Windows XP, File and Printer Sharing is enabled by default.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 6 Customizing Your Network Settings This chapter describes advanced features of the RangeMax Dual Band Wireless-N Modem Router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual To configure LAN settings, log in to the modem router, and under the Advanced heading, select LAN Setup. The following screen displays: Figure 6-1 If you make changes you must click Apply in order for the changes to take effect. Note: If you change the LAN IP address of the modem router while connected through the browser, you will be disconnected. You must then open a new connection to the new IP address and log in again.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 6-1. LAN Setup Settings LAN TCP/IP Setup DHCP Server For more information Description IP Address The LAN IP address of the modem router. IP Subnet Mask The LAN subnet mask of the modem router. Combined with the IP address, the IP Subnet Mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or modem router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Using the Modem Router as a DHCP Server By default, the modem router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the modem router’s LAN. The assigned default gateway address is the LAN address of the modem router. The modem router assigns IP addresses to the attached computers from a pool of addresses specified in this screen.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x.) 3. Type the MAC address of the computer or server. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices screen and paste it here. 4. Click Apply to enter the reserved address into the table.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual changes, your modem router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your modem router at hostname.dyndns.org. From the main menu, under Advanced, select Dynamic DNS to display the Dynamic DNS screen. Figure 6-2 To configure Dynamic DNS: 1.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Configuring the WAN Setup Options The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the modem router to respond to a ping on the WAN (Internet) port. From the main menu, under Advanced, click WAN Setup to view the WAN Setup screen. Figure 6-3 The WAN Setup fields are described in the following table: Table 6-2.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 6-2. WAN Setup Settings Setting Description Default DMZ Server This feature is sometimes helpful when you are using some online games and videoconferencing. Be careful when using this feature because it makes the firewall security less effective. See the following section, Configuring Static Routes. Respond to Ping on Internet If you want the modem router to respond to a ping from the Internet, select this WAN Port check box.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 1. In the last Default DMZ Server field, type the last digit of the IP address for that computer. To remove the default DMZ server, enter 0 (zero). 2. Select the Default DMZ Server check box, and click Apply. Setting up Quality of Service (QoS) Quality of Service (QoS) is an advanced feature that can be used to prioritize some types of traffic ahead of others.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • • • For specific applications or online games see “QoS for Applications and Online Gaming” on page 6-10. For QoS on individual Ethernet LAN ports of the modem router, see “QoS for a Router LAN Port” on page 6-12. For QoS from a specific device by MAC address, see “QoS for a MAC Address” on page 6-12. QoS for Applications and Online Gaming To create a QoS policy for traffic for specific applications or online games: 1.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 4. In the Priority Category field, either use the default selection of Applications, or select Online Gaming. A drop-down list of predefined applications or games is available. Figure 6-6 5. You can select an existing item, or you can scroll to the bottom of the list and select Add a New Application or Add a New Game. a. If you chose to add a new entry, the screen expands as shown: Figure 6-7 b.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 6. From the Priority drop-down list, select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 7. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen. 8. In the QoS Setup screen, select the Turn Internet Access QoS On check box. 9. Click Apply.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 2. Click Add Priority Rule. 3. In the Priority Category field, select MAC Address. The screen changes: Figure 6-9 4. If the device to be prioritized appears in the MAC Device List, select it. The information from the MAC Device List is used to populate the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you must complete these fields manually.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 3. Click Apply in the QoS Setup screen to save your changes. Configuring Static Routes Static routes provide additional routing information to your modem router. Under usual circumstances, the modem router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Select Static Routes under Advanced in the main menu. The Static Routes screen displays. Figure 6-10 To add or edit a static route: 1. Click Add to open the Static Routes screen. Figure 6-11 2. In the Route Name field, type a name for this static route. (This is for identification purposes only.) 3. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 4.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Wireless Repeating (Also Called WDS) The Dual Band Wireless-N Modem Router can be used with a wireless access point (AP) to build large bridged wireless networks. Wireless repeating is a type of Wireless Distribution System (WDS). Warning: If you use the wireless repeating function, your options for wireless security are limited to None or WEP. For more information about wireless security, see Chapter 2, “Safeguarding Your Network.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • When the modem router is in dual band mode (the Mode field on the Wireless Settings screen is set to Up to 270 Mbps at 5 GHz and 54 Mbps at 2.4 GHz), the WDS function works only in 5GHz 11N mode. To use the 2.4GHz 11g protocol with WDS, set the Mode field in the Wireless Settings screen to Up to 270 Mbps at 2.4 GHz. If you make changes in the Wireless Settings screen, click Apply so that they take effect.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual If this check box is selected, the modem router communicates wirelessly only with other APs whose MAC addresses are listed in this screen. The modem router still communicates with wire-connected LAN devices. Setting Up the Base Station The wireless repeating function works only in hub and spoke mode. The units cannot be daisy chained. You must know the wireless settings for both units. You must know the MAC address of the remote unit.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Setting Up a Repeater Unit Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. Note: If you are using the DGND3300 base station with a non-NETGEAR modem router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 7 Fine-Tuning Your Network This chapter describes features to help you manage your RangeMax Dual Band Wireless-N Modem Router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Powerline. For connecting rooms or floors that are blocked by obstructions or are distant vertically, consider networking over your building’s AC wiring. NETGEAR’s Powerline HD family of products delivers up to 200 Mbps to any outlet, while the older-generation XE family of products delivers 14 Mbps or 85 Mbps.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Backing up computers over the network has become popular due to the availability of inexpensive mass storage. Table 7-1 shows the time to transfer 1 gigabyte (GB) of data using various networking technologies. Table 7-1.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Next, consider the throughput of your network devices. Where possible, make the heaviest-traffic connections using higher-speed technologies, with no lower-speed bottlenecks in the path. RangeMax Dual Band Wireless-N Modem Router Figure 7-1 Figure 7-1 shows a sample network using multiple networking technologies.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Optimizing Wireless Performance The speed and operating distance or range of your wireless connection can vary significantly based on the physical placement of the wireless router. You should choose a location for your router that will maximize the network speed. Note: Failure to follow these guidelines can result in significant performance degradation or inability to wirelessly connect to the router.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • • • Microwave ovens (no closer than 10 feet) Choose your settings. – Use a scanning utility to determine what other wireless networks are operating nearby, and choose an unused channel. – Turn off SSID broadcast, and change the default SSID. Other nearby devices might automatically try to connect to your network several times a second, which can cause significant performance reduction.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. Table 7-2 describes common MTU sizes and applications. Table 7-2. Common MTU Sizes MTU Application 1500 The largest Ethernet packet size and the default value.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual To turn on Universal Plug and Play: 1. From the main menu, under Advanced, click UPnP. The UPnP screen displays. Figure 7-2 2. The available settings and information in this screen are: • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 8 Troubleshooting This chapter provides information about troubleshooting your RangeMax Dual Band Wireless-N Modem Router. After each problem description, instructions are provided to help you diagnose and solve the problem. As a first step, review the Quick Tips. Tip: NETGEAR provides helpful articles, documentation, and the latest firmware updates at http://www.netgear.com/support.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 8-1. Quick Tips (continued) Recommendation Instructions Make sure that the Ethernet cables are securely plugged in. For each powered-on computer connected to the modem router by an Ethernet cable, the corresponding numbered router LAN port LED is on. Make sure that the wireless settings in the computer and router match exactly.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • The Wireless LEDs are lit. If any of the above conditions does not occur, see the following table. Table 8-2. Troubleshooting with the LEDs Situation Recommended Action Power LED is off. If the Power and other LEDs are off when your router is turned on: • Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table 8-2. Troubleshooting with the LEDs Situation Recommended Action The Ethernet port LEDs are off. If the Ethernet port LEDs do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the modem router and computer. • Make sure that power is turned on to the connected modem or computer. Wireless LEDs are off.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual If the modem router does not save changes you have made in the modem router menu, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another screen, or your changes are lost. • Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 2. Access the main menu of the router at http://www.routerlogin.net. 3. Under Maintenance, select Router Status. 4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your modem router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual – • Check that the corresponding Link LEDs are on for your network interface card. If your router and computer are connected to a separate Ethernet switch, make sure the Link LEDs are on for the switch ports that are connected to your computer and router. Wrong network configuration – Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Problems with Date and Time Under Security in the main menu, select Schedule to view the current date and time of day. The modem router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following: • Date shown is January 1, 2000.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Viewing Available Networks If your wireless computer is configured for the network, but you cannot connect, use the computer’s wireless setup program to scan for available wireless networks. Look for network names (SSIDs) of NETGEAR-DualBand-N and NETGEAR-2.4-G, or your custom SSIDs if you have changed them.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Appendix A Default Configuration and Technical Specifications This appendix provides factory default settings and technical specifications for the RangeMax Dual Band Wireless-N Modem Router. Restoring the Factory Configuration Settings Note: This procedure erases your current configuration, including your wireless security. When you log in after resetting, you will be prompted to configure these settings.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table A-1. Default Configuration Settings Feature Default Setting Router login Modem Router login URL http://www.routerlogin.net or http://www.routerlogin.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table A-1. Default Configuration Settings (continued) Feature Default Setting Wireless Wireless communication Enabled Name (11N SSID) NETGEAR-Dual Band-N Name (11G SSID) NETGEAR-2.4G Security Disabled Broadcast SSID Enabled Country/Region United States in North America, otherwise varies by region. For Annex B, Germany is default region. 11N Channel 36/5.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Table A-1. Specifications (continued) Environmental Operating temperature 0 to 40 C (32º to 104º F) Operating humidity 10% to 90% relative humidity, noncondensing Storage temperature -20 to 70 C (-4º to 158º F) Regulatory Compliance Meets requirements of FCC Part 15 Class B; VCCI Class B; EN 55 022 (CISPR 22), Class B Interface Specifications LAN 10BASE-T or 100BASE-Tx, RJ-45 WAN (ADSL) ITU 992.1 (G.dmt) Annex A, ITU 992.2 (G.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.
Index A access blocking 3-5 remote 4-11 restricting by MAC address 3-2 viewing logs 3-15 configuring DMZ server 6-8 dynamic DNS 6-6 repeater unit 6-19 connection status settings 4-7 connection types 7-1 access points 6-16 CTS/RTS Threshold 2-16 account name 4-5 customer support ii address reservation 6-4 ADSL settings 1-9 D advertisement period 7-8 data packets, fragmented 7-6 attached devices 4-8 date and time, troubleshooting 8-9 authentication, required by mail server 3-17 daylight savings
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual dynamic DNS 6-5 E IP addresses auto-generated 8-4 current 4-5 dynamic 6-5 reserved 6-4 e-mailing logs 3-17 IP subnet mask 4-5 erasing configuration 4-10 italic text xi DynDNS.org 6-5 Ethernet cables, checking 8-2 Ethernet light, troubleshooting and 8-4 K Ethernet MAC address.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual MTU size 7-6 multicasting 6-3 multiple input, multiple output (MIMO) 7-1 N Q Quality of Service (QoS) 6-9 applications and online gaming 6-10 editing or deleting policies 6-13 MAC address 6-12 router LAN ports 6-12 NAT (Network Address Translation) 6-8 network correct settings, checking 8-2 restarting 8-2 R Network Time Protocol (NTP) 3-18, 8-9 range, router 7-5 radio, wireless 2-16 reducing interference 7-5 O reference documents B-1
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual technical A-1 speed requirements 7-2 SSID 4-6 SSID broadcast 2-16 static routes 6-14 status, router, viewing 4-4 streaming video and audio 7-2 subnet mask 4-5 system up time 4-7 W WAN IP address, troubleshooting 8-5 WAN setup 6-7 WDS 6-16, 6-17 WEP, configuring 2-6 wireless guest network 2-17 manually configuring settings 2-4 range and interference 2-2 wireless card, setting up 8-9 T TCP/IP network, troubleshooting 8-7 technical specification